--- title: "Pega Robotic Process Automation Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pega Robotic Process Automation Software - reviews, pricing plans, popular comparisons to other Robotic Process Automation products and more." source_url: "https://www.capterra.com/p/189184/Pega-Robotic-Process-Automation/" page_type: "product" language: "en" --- # Pega Robotic Process Automation Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pega Robotic Process Automation ## What is Pega Robotic Process Automation? Helps businesses automate tasks and improve business efficiency with unattended bots and built in workforce intelligence. ## What is Pega Robotic Process Automation used for? [Robotic Process Automation](https://www.capterra.com/robotic-process-automation-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pega Robotic Process Automation?[Manage this product listing](https://www.g2.com/products/revx-revenue-management-platform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pega Robotic Process Automation 4.0 (1) VS. [5.0 (1)](https://www.capterra.com/p/10007103/iWarranty/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 5.0 (3,038) Value For Money 2.0 (1) Value For Money 5.0 (2,347) Customer Service 5.0 (1) Customer Service 5.0 (2,006) ## Pega Robotic Process Automation alternatives [Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130182/Zapier/) [Process Runner](https://www.capterra.com/p/252453/Process-Runner/) [4.6 (28)](https://www.capterra.com/p/252453/Process-Runner/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/252453/Process-Runner/) [Whitevision](https://www.capterra.com/p/197301/WhiteVision/) [0.0](https://www.capterra.com/p/197301/WhiteVision/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/197301/WhiteVision/) [Liberty Spark](https://www.capterra.com/p/162439/Skore-app/) [4.9 (56)](https://www.capterra.com/p/162439/Skore-app/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162439/Skore-app/) ## FAQs about Pega Robotic Process Automation Overview ### What company size and specific industries is Pega Robotic Process Automation built for? Pega Robotic Process Automation is designed for businesses of any size that want to improve how employees work. The target audience is not tied to a specific industry, so it fits organizations across sectors that need automation support for employee tasks and processes. Features and Usability ### What are the key features of Pega Robotic Process Automation? Pega Robotic Process Automation offers business process automation, configurable workflow, and rules-based workflow for managing tasks and process control. It also includes data capture and transfer, data extraction, document automation, and optical character recognition, plus reporting & analytics, performance metrics, activity dashboards, third-party integrations, unattended automation, and version control. Integrations ### Which third-party tools and platforms does Pega Robotic Process Automation integrate with? Pega Robotic Process Automation integrates with Microsoft Excel, Microsoft Power BI, Microsoft SharePoint, and Idira Privileged Access Management. These connections cover analytics, document management, data sourcing, and privileged access controls, giving the platform support for common business and security workflows across Microsoft and access-management environments. Answer based on 1 reviews Getting Started and Support ### What customer support options does Pega Robotic Process Automation offer? Pega Robotic Process Automation offers email/help desk, a knowledge base, and phone support. User experience with support cannot be summarized from reviewer feedback here, so the available channels are the only confirmed support options for customers seeking product help. ## Features AI summary Based on 558 Robotic Process Automation reviews Not all Robotic Process Automation products cover every priority buyers care about. Here’s what Capterra reviewers highlight as most important when choosing a solution: - **Rules-Based Workflow** (**83%** of reviewers rated this feature as critical) - **Real-Time Data** (**75%**) - **Third-Party Integrations** (**52%**) Pega Robotic Process Automation supports **Rules-Based Workflow** and **Third-Party Integrations**, giving teams a way to automate repeatable tasks and connect workflows with other business systems. However, it does not include **Real-Time Data**. Instead, it offers **Business Process Automation** (**54%**) and **Workflow Management** (**56%**), which help businesses coordinate multi-step processes and keep work moving through defined stages, allowing teams to improve consistency and manage operations more efficiently. Rules-Based Workflow 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Business Process Automation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Reporting & Statistics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Configurable Workflow Configure existing workflows to meet your organization's needs Pega Robotic Process Automation 19 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Configurable Workflow: Configure existing workflows to meet your organization's needs - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Process Control: Monitor and manage manufacturing and production processes. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Secure Data Storage: Securely stores data to prevent data loss or breaches - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unattended Automation: Automate processes from start to finish without human assistance - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 2.0 (1) Value for money 2.0 (1) 2.0 Based on 1 reviews ## Integrations [ Idira Privileged Access Management](https://www.capterra.com/p/119742/Privileged-Account-Security-Solution/) ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RK Rikard K. CIO Architecture & Planning ### "Not bad as a BPM but not a good as an RPA" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 August 10, 2023 We implemented RPA for some integrations that didn't have an API. The experience over the following months has been painful and we had to move on and leave the RPA integrations and build API's, because the automations we built with Pega were quite difficult to maintain and required a lot of time and expensive resources to maintain. Pros The integration capabilities were at an equal lever compared with the most advanced RPA's that we evaluated and Pega has been on the market for a long time, which gave us confidence. Cons The implementation and the maintenance of the developed integrations was such a pain that we had to abandon the solution and move on to an API integration approach. The price of the solution is quite high compared to others. Alternatives considered [Appian](https://www.capterra.com/p/149795/Appian/) Reasons for choosing Pega Robotic Process Automation POC and pricing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.