# Page 2 | Order Time Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Order Time Inventory the right Order Management solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/189224/Order-Time/reviews

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Order Time Inventory

4.8 (57)

[View alternatives](https://www.capterra.com/p/189224/Order-Time/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Order Time Inventory

## Showing most helpful reviews

Showing 26-50 of 57 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Jennifer R.  
Buyer/Planner  
Machinery  
Used the software for: 2+ years

### "All around awesome!"

October 11, 2022

5.0

Overall, this is a great program. It has tremendously helped our purchasing team be more efficient. It has helped our expediting team keep up on past due vendors at a glance. Our routers make less errors as well. Whenever there is a glitch or something we don't understand, they are 1 ticket away and we typically have answers within 24 hours. The staff is very friendly and very well versed in what they do.

Pros

Very easy to use and manipulate to exactly what you need.

Cons

I wish things like adjustments to inventory or notes left in the system were date stamped automatically. Currently when something is changed it's based on the date the transaction was created, but if you go back to edit that transaction there is no update to the date. Also, nothing is time stamped, only date controlled. Having that high level of control helps with problem solving when things don't go as planned.

Review Source

VR

Verified Reviewer  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Great ERP Solution!"

February 21, 2023

5.0

Pros

As our Client's Accountant, I've been using OrderTime for almost 2 years now and have always appreciated the support from the OrderTime team. The knowledgebase they created also provides pretty much everything that a user needed to know about the product. I personally like how versatile the reports are. The UI is really great and the support is really awesome.

Cons

There's still a few (but very minimal) bugs but the support team never fails to resolve them every time I encounter some.

Review Source

SB

Sara B.  
Controller  
Retail  
Used the software for: Less than 6 months

### "Wish I would have found this software sooner!"

June 9, 2023

5.0

Only about 3 months into using this software and our team is loving it and all the functionality we didn't have in our previous software. I really like the ability to customize so many layouts, reports, labels, etc our selves with out having someone to do it for us.

Pros

The software is user friendly, looks professional, has lots of functionality that can be customized to your business needs. Their customer service and onboarding team is great too! I'm so happy we made the swtich!

Cons

Not much needs improving to be honest. There are a few things that could be improved on in terms of preferences, but they are not important in the grand scheme of things. Order Time allows you to submit program improvement ideas for their development team which is nice.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Order Time Inventory

Pricing, customization, interface, functionality - all the things!

Review Source

DK

Dave K.  
Technical Marketing Lead  
Entertainment  
Used the software for: Less than 6 months

### "OrderTIme helped us find our lost products"

March 29, 2023

5.0

Very knowledgeable team and ready for all our random onboarding questions.

Pros

OrderTime is primarily our source of truth for inventory. With inventory spread out all over multiple online stores we were unable to keep track of our products. Now, with OrderTime we know exactly what we have available for each marketplace.

Cons

The user interface is pretty basic. However, the simplicity works out better in the end.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Order Time Inventory

We weren't ready for the full ERP systems, but needed something we could use now and grow into bigger systems.

Review Source

GK

Gail K.  
Director of Technology  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "Feature Rich, Flexible, with Outstanding Support"

October 3, 2019

5.0

Our business provides merchandise and event services to other companies, and while we have a very good system for placing purchase orders with vendors, we did not have a sales tracking system that could keep track of orders from start to finish. OrderTime makes it possible for us to track purchases from the beginning placement of the order by the customer to the delivery of the product to that customer.

Pros

The best part about this software is the support behind it. Not only does it have extensive features to help with order taking, generating purchase orders, and tracking orders, but when something is missing or goes wrong, their support is responsive and fast. When we first tested OrderTime, we found that our accounting system was not receiving cross reference information for billing and invoicing purposes to track which orders pertained to the bills and invoices. OrderTime jumped on the problem immediately, worked closely with us to understand the problem, and then fixed the issue even before our trial period ended. This is a company that is able to respond quickly to customer service issues - something you do not see from many software companies.

Cons

This is a minor issue, but I would have liked to see more detailed reporting of the changes made during synchronization with our accounting software.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Order Time Inventory

OrderTime had many more features and was more reasonably priced for small businesses. In addition, their quick response to our inquiries during our trial period sealed the deal. This is a great company who wants to be sure their product meets their customer's needs.

Review Source

VR

Verified Reviewer  
Accounting Manager  
Industrial Automation  
Used the software for: 1-2 years

### "Ease of Use"

August 2, 2022

5.0

Pros

Ease of Use. Manages inventory and orders.

Cons

Wish it would update pricing to Website and Quickbooks

Alternatives considered

[Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)

Reason for choosing Order Time Inventory

Pricing

Review Source

LG

Luis G.  
CEO  
Wholesale  
Used the software for: 2+ years

### "A Perfect Platform for Complex Businesses"

September 10, 2020

5.0

We are a growing company with a complex operation and Order Time has provided critical tools for our everyday use. It helps our organization with keeping up with ours Leads, Customers, Sales Orders, Pick Tickets, Packing Slip, Receiving, Shipping, Returns, and Inventory Management. With the ability to synchronize our transactions with QB, it has made our operations run smoother. Thank you, Order Time team, for your unconditional support and always been there for us!

Pros

Easy to use Easy to learn Many great features for a growing company Management of Inventory in one platform B2B Portal for customers CRM capability Simple synchronization with QBs

Cons

We have not had anything that we do not like about the software. It is easy to use and learn and the Order Time team has been very helpful with the installation and support of the software.

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Fishbowl](https://www.capterra.com/p/120568/Fishbowl/)

Reason for choosing Order Time Inventory

Complete package at an affordable price.

Review Source

TM

Tina M.  
Manager  
Plastics  
Used the software for: 2+ years

### "Great customizable product"

May 26, 2022

5.0

Great intercompany system. everyone has the same up to the minute information at all times.

Pros

Once you have an understanding of the product, it is very easy to use. Great support from 1st day until now. (4 years later)

Cons

Sometimes it's hard to determine what certain information relates to. What is quantity vs amount. Great support to help with this though.

Reason for choosing Order Time Inventory

Price/ Many great options/resources in the app. Great support from the beginning

Review Source

MG

Myra G.  
Accounting  
Computer Hardware  
Used the software for: 1-2 years

### "Order Time "

May 26, 2022

5.0

Order Time is so much better then what we had previously used. Plus it works and will work with the industry as it changes.

Pros

Order Time has an ease to learn and utilize each day. The ability to scan in copies of invoices, packing slips and other paperwork to share across the company has make a huge difference in time and storage. I love the ability to open up different files and be able to look at them all at one.

Cons

Getting started. But once we started it became easy to use.

Review Source

BS

Bozena S.  
Bookkeeper/Office Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "10 years with Order Time"

August 10, 2023

5.0

Pros

OT software is user friendly. Inventory management is very efficient and integration with QBO works perfectly.

Cons

Customizing reports could be confusing, but customer support is very helpful and responds quickly.

Review Source

TB

Tom B.  
Controller  
Automotive  
Used the software for: Less than 6 months

### "Excellent Inventory Application"

October 10, 2022

5.0

It took a lot longer than expected to get to where we are comfortable with it. However, once we made it to this point, we have no second thoughts about our decision.

Pros

The way it integrates with the rest of our software applications. The feature set is also very rich.

Cons

While the online documentation is extensive, it is not necessarily intuitive unless one does this all the time. It would be better if it were written from a user's perspective. Order Time makes up for this by providing excellent customer support.

Reason for choosing Order Time Inventory

None of the above offered as many desirable and necessary (to us) features as Order Time.

Review Source

Amber M.  
Accountant  
Wholesale  
Used the software for: 6-12 months

### "Hands down easiest customizable program ever! "

October 20, 2020

5.0

My experience with this program has been a great one. If your looking for a program in which you need it to do what your business can't find in other programs, this is it!

Pros

It is the best system out there if you need a system to do what other programs won't do. The team of experts will work with you until it's perfect!

Cons

The thing I liked least about the program is that some of the tutorials on the help page aren't very helpful because they don't have ever area covered as to each problem that can possibly arise. That being said, no program has a resolution for ever problem if that problem has never surfaced before. However, the Order Time team of experts are always there to figure out how to fix it!

Reason for choosing Order Time Inventory

Fishbowl was very expensive and was way too complicated for our needs.

Review Source

PW

Patricia W.  
Sr.Business System Analyst  
Food Production  
Used the software for: 1-2 years

### "Best Support system "

February 28, 2024

5.0

Pros

Order Time has help us save a lot of time during the order placement and shipping. Items to be added and customer PO are done in a better way

Cons

Order Time Inventory management system helps the best in what we need

Review Source

CC

Carlos C.  
production manager  
Design  
Used the software for: 2+ years

### "Great Program"

October 21, 2022

5.0

ORDER TIME has definitely been one of the best technology pieces That we have used, the staff is very professional,

Pros

it is easy to use, and is easy to train others on.

Cons

the batch action option should include the delete option instead of deleting one a the time.

Reason for choosing Order Time Inventory

because it is a program that I had already used in my previous job.

Review Source

NH

Nancy H.  
Office Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "OT software works!"

September 7, 2022

5.0

We are very impressed with OT Inventory, wouldn't change anything.

Pros

We love the fact that our inventory has really been on point with this software.

Cons

There isn't anything we do not like about this software.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Our inventory was always off and we could never keep it clean and accurate.

Review Source

Ehsan R.  
Director  
Warehousing  
Used the software for: 2+ years

### "Great Solution"

May 16, 2022

5.0

Pros

Ease of use, cloud based. Easy to integrate with other software.

Cons

There are still some features being built and not available yet.

Review Source

FC

Felicia C.  
Compliance Coordinator  
Building Materials  
Used the software for: Less than 6 months

### "OT prevents OT"

December 21, 2022

5.0

We have had a pleasant and approving experience with Order Time. We are excited to be done with other products that are less user friendly.

Pros

The ease in which to use, train, and set up is the best feature.

Cons

The Work Order creation is more complex for what we do, but it's still easy.

Reason for choosing Order Time Inventory

The one stop shop for quotes, sales orders, PO's, and the inventory management for EOY requirements.

Review Source

SM

Stephanie M.  
Technical Procurement Specialist  
Food Production  
Used the software for: Less than 6 months

### "Order Time"

January 30, 2023

4.0

Pros

Overall, the product is easy to use. There are many articles/links/webinars in the help section to help you navigate through areas in questions plus an excellent support team. Being able to submit the purchase orders directly from the system and keep a log of activity, notes, attachments, etc. with each purchase order. This simplifies things when you have multiple individuals keeping track of purchase orders and helping everyone stay on the same page.

Cons

There are some features that would be nice to see, like the ability to go to the next item number without having to go through the list items. Serializing for batches with a unique number so you do not have to go into each one.When you are in the reports and need to create your own being able to have access to all the tables regardless of which baseline you start in.

Review Source

DS

David S.  
President  
Medical Devices  
Used the software for: 1-2 years

### "Order Time MRP For Medical Device Manufacturing"

October 10, 2019

5.0

Overall the product is good and the support is top notch. The platform was built for the cloud from the ground up and we have seen steady improvement in the product over the last year. Any issues have been addressed and fixed often on the same day.

Pros

Easy for tracking orders, shipments, and all the activity in between including lot tracking.

Cons

Some of the reporting can be confusing to setup for custom output.

Alternatives considered

[MRPeasy](https://www.capterra.com/p/134177/MRPEasy/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Fishbowl](https://www.capterra.com/p/120568/Fishbowl/)

Reason for choosing Order Time Inventory

Best balance of cost and features.

Review Source

AL

Andrew L.  
Controller  
Sporting Goods  
Used the software for: 6-12 months

### "Enhance your business operations."

September 18, 2019

5.0

Ordertime has really helped us in the areas of taking and fulfilling orders. The software is much more user friendly then using just Quickbooks. It has also gave us greater clarity in managing our supply chain.

Pros

Ordertime is a very intuitive software to use. It eases the burden of taking and shipping orders. The back end data is also very customizable. We are just scratching the surface with the customizations that can be made to our data. It's great to have the power to make customizations yourself.

Cons

The sync with Quickbooks desktop works, but requires keeping an eye on. Probably has more to do with the limitations in enterprise.

Reason for choosing Order Time Inventory

We chose OrderTime because we wanted a cloud computing software that could sync with Quickbooks Desktop.

Review Source

AC

Allen C.  
President / Owner  
Building Materials  
Used the software for: 6-12 months

### "Very Happy w/ our purchase"

November 10, 2019

5.0

very happy once fully implemented

Pros

I sell products out of multiple locations so this is a feature that was not available in Quickbooks. I also do bar code scanning which is part of Order Time. The setup was super easy and the Order Time team held my hand thru the onboarding process. I highly recommend purchasing the extra training so all your users know what to do and don't mess up the system. I also work with Canadian currency for purchasing so the multi-currency feature is a real plus.

Cons

I can't think of any cons. Maybe the conversion from Quickbooks was difficult but probably because my Quickbooks file was so messed up after 10 years.

Reason for choosing Order Time Inventory

easily eplained and simplicity to use and train other users, etc.

Review Source

MH

Madison H.  
Product Specialist  
Fine Art  
Used the software for: 1-2 years

### "Great Features"

October 19, 2022

5.0

Pros

Order Time has a lot of great features. One of my favorites is the ability to create and customize reports. I also enjoy the ability to import everything from spreadsheets.

Cons

We had some hiccups when switching from our old software to Order Time. However, Order Time has been extremely helpful in resolving our issues and adding new features to help us out.

Review Source

AD

Alyson D.  
President  
Accounting  
Used the software for: 1-2 years

### "Seamless front end software to run a manufacturing or distribution company to use with QuickBooks"

September 13, 2019

5.0

It is a wonderful easy way to handle the inventory, multi locations, serial lot numbers, bins, Bills of Materials and all other aspects of a manufacturing or distribution company while still maintaining your financial books and records on QuickBooks

Pros

Ease of use and functionality. A seamless front end software to run a manufacturing or distribution company while using QuickBooks as your back end. Interfaces smoothly with shopping carts so web orders automatically populate and payments are automatically applied.

Cons

Moving from the desktop version, the functionality remains the same, it took a bit to get used to navigating.

Reason for choosing Order Time Inventory

We wanted a web-based alternative

Review Source

JG

Joclynn G.  
Customer Service Manager  
Industrial Automation  
Used the software for: 6-12 months

### "Great Support!"

September 2, 2020

5.0

It has been a positive experience.

Pros

I love how easy OrderTime is to use, and if I come across any issues it is fixed within the hour.

Cons

There are some bugs and some more things that could have better customization options.

Review Source

AB

Amanda B.  
Inventory Specialist  
Plastics  
Used the software for: 1-2 years

### "Order Time is a Great Value"

September 27, 2019

4.0

Pros

Great Support Good Knowledge Base User Friendly once it is set up

Cons

Wish there was a Sandbox trial space to work in as we set up the program initially. Would have helped us learn how we needed to set up the program for our ideal use for less trial and error.

Review Source

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