--- title: "Glass Factory Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Glass Factory Software - reviews, pricing plans, popular comparisons to other Resource Management products and more." source_url: "https://www.capterra.com/p/189275/Glass-Factory/" page_type: "product" language: "en" --- # Glass Factory Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Glass Factory ## What is Glass Factory? Glass Factory is a visual resource planning and time-tracking software for services teams. The software offers planning, forecasting, and real-time tracking to give services businesses control and visibility into teams, projects, and profitability. Glass Factory aims to help service teams scale operations by balancing executive and project team needs through its user-friendly platform. ## What is Glass Factory used for? [Resource Management](https://www.capterra.com/resource-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Glass Factory?[Manage this product listing](https://www.g2.com/products/glass-factory/claim_requests/new?auto=true) ## Glass Factory Overview Updated September 2026 AI summary Glass Factory supports small businesses with cloud-based resource management, focusing on capacity management, resource scheduling, and project management. It includes skills tracking, utilization reporting, forecasting, and collaboration tools. Features like drag-and-drop controls and search/filter functions help organize project data, while deployment is entirely web-based for flexibility across teams managing project resources. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Glass Factory 4.0 (8) VS. [4.5 (1,621)](https://www.capterra.com/p/136078/Float/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (8) Ease Of Use 4.5 (566) Value For Money 4.3 (4) Value For Money 4.4 (431) Customer Service 4.0 (5) Customer Service 4.5 (503) ## Glass Factory alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.5 (566)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/5923/Celoxis/) [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/) [4.5 (941)](https://www.capterra.com/p/120390/Teamwork-Projects/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/120390/Teamwork-Projects/) Highest Rated [Resource Guru](https://www.capterra.com/p/134429/Resource-Guru/) [4.7 (541)](https://www.capterra.com/p/134429/Resource-Guru/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134429/Resource-Guru/) [View all alternatives](https://www.capterra.com/p/189275/Glass-Factory/alternatives/) ## FAQs about Glass Factory Overview ### What company size and specific industries is Glass Factory built for? Glass Factory is designed for agencies of all sizes, from small teams to large firms, that manage complex operations and need full control and visibility at scale. It is built for agency businesses rather than a specific industry sector. Features and Usability ### What are the key features of Glass Factory? Glass Factory offers project management features alongside capacity management, resource scheduling, and skills tracking. It also includes forecasting, utilization reporting, and reporting/project tracking for monitoring work across teams. Collaboration tools, drag-and-drop controls, and search/filter functions support organizing and reviewing project data. Getting Started and Support ### What training and onboarding options does Glass Factory offer? Glass Factory provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does Glass Factory offer? Glass Factory provides 24/7 live rep support. No reviewer feedback on support is available in the catalog data, so user experience details such as response speed or helpfulness cannot be verified here. ## Features AI summary Based on 1,643 Resource Management reviews Capterra data shows that buyers of resource management software rank the following features as their top priorities: - **Resource Scheduling** (**68%** of reviewers rated this feature as critical) - **Progress Tracking** (**57%**) - **Multiple Projects** (**56%**) Glass Factory includes **Resource Scheduling**, which helps teams assign people and workloads more effectively across available capacity. However, it does not include **Progress Tracking** or **Multiple Projects**. Its support for **Resource Scheduling** helps businesses plan work with greater clarity, avoid overbooking resources, and keep team availability aligned with project demands. Capacity Management Monitor service demand and performance to plan for adequate resources that meet business needs Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Forecasting Form predictions based on past and present data/trends Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Reporting/Project Tracking Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Glass Factory 10 features ### All Features - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Forecasting: Form predictions based on past and present data/trends - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Skills Tracking: Track employee skills, competencies, training & qualifications - Utilization Reporting: Track the frequency of asset usage --- Get Advice We can help you find the software with the features you need. Features 3.4 (8) 3.4 Based on 8 reviews ## Pricing Value for money 4.3 (4) Free Trial Basic $5.00 Flat Rate,Per Month Value for money 4.3 (4) 4.3 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (5) 4.0 Based on 5 reviews ## User reviews Overall rating 4.0 Based on 8 reviews Filter by rating 5(3) 4(2) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent TK Thorren K. Strategy Director Marketing and Advertising ### "Great Resource Management and Expense Forecasting" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2019 Pros Organization of data is logical and clear. The tool does a great job of allowing for setup and management of the right pieces of information. Reporting options and export options are good. Cons API has some limitations that aren't yet addressed, looking to be able to do more input/transfer of data directly from other systems. Alternatives considered [Paymo](https://www.capterra.com/p/137033/Paymo/) [Function Point](https://www.capterra.com/p/64490/Function-Point/) [Resource Guru](https://www.capterra.com/p/134429/Resource-Guru/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DR Daniel R. Exec Producer Design ### "A Tool Build for Agency that never made it out of MVP" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 24, 2019 I wanted to like this product. The original team behind it seemed to have such great vision, but after about a year of using it, it became clear that this was tailored to specific set of users (probably a big agency) and not us. We eventually switched back to Harvest based on it's familiarity, better user interfaces, better desktop/mobile apps and the fact that we could better enter subcontractor invoices as expenses against budgets (which wasnt perfect but at least related these costs against our total budget). Pros The vision for this product was great. We loved that you could integrate time tracking and scheduling in a way that directly aligned with the way agencies work. We use Quickbooks to invoice, and there was a pretty good integration though we didnt actually use the GF templates. Cons So many bugs early on. This really soured us on our migration from Harvest as we were never able to resolve data discrepencies even after engaging the GF team. This meant that our historical veiw was incomplete Also, we expected a way to account for sub-contracting on a non-fixed basis (basically, using contractors but not a single freelancer). There was no way to properly account for this which was a key feature we expected. Lastly, time entry was cumbersome. The desktop app never worked, there was no mobile app, and the UI for time entry overall was sluggish. Switched from [Harvest](https://www.capterra.com/p/75598/Harvest/) We wanted a tool that combined schedule and time entry, and also one that allowed us to track our extensive sub-contracter costs against our budget (which this tool never actually did) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Shaun J. VP Computer Software ### "A great solution for resource planning & profitability analysis in a 55+ person development studio " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2019 Overall, we've been very happy with the service we received and with the product itself. It provides great visibility into our resourcing, which helps with planning and hiring as we grow our business. We use a different tool for time tracking and look forward to testing their API to be able to import this data. Pros Very intuitive and easy to begin using. The ui is modern, and it took us very little time to get up and running. Cons It's a bit confusing to know exactly what impacts the reporting metrics, but that is partly just us learning the software, vs. a shortcoming in the product. It would help if the support documentation was more detailed so can look up more things ourselves. Switched from [Hub Planner](https://www.capterra.com/p/141119/Hub-Planner/) price, ui. Alternatives considered [Kantata](https://www.capterra.com/p/110832/kantata/) Reasons for choosing Glass Factory price, support, ui. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Rowan M. Director of Engineering Computer Software ### "Slow, clunky, bad usability" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 July 24, 2019 It's better than what we had but it's far from perfect Pros It's better than what we had before, but that was awful Cons It's really slow, the interface is confusing, the time report vs Time sheet functionality is not clear. The new Timesheet screen is way worse than the old one. The view of what's incoming per team is very hard to navigate to, the menus on the left hand side are badly organised and in need of reworking. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BC Bethany C. Controller Design ### "Awesome tool, with a great support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 24, 2019 Our studio greatly appreciated the care the GlassFactory team took to allow our team to design, create and ultimately implement new processes and procedures. Through every step of the process, their team assisted and answered all of our questions, with a smile! Pros The look and feel of the tool were fun to use. I appreciated the ease of which we could see the project detail laid out. As well as how simple it was to add or remove users to project streams. The clear visibility of time booked to work, as well as showing when teams are overworked was also pivotal. I also really appreciated the reporting sections, as these took the data I currently run manually and calculated a running tally -- DAILY! Cons Ultimately, we ended up not going with GlassFactory, largely due to the fact that the way we track our project work didn't directly line up with how GlassFactory was setup. We wanted to have more ability to run multi-nationally and had a large list of features that were not on the list. Alternatives considered [Kantata](https://www.capterra.com/p/110832/kantata/) Reasons for choosing Glass Factory We ended up staying with our current provider (Harvest) and have implemented a detailed set of spreadsheets to manage project profitability in real-time. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YB Yara B. Senior Product Designer Design ### "Glass Factory Time Sheet Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 24, 2019 Pros \- Easy to log time and associate your time with projects that you're working on - Entering PTO is super clear - Able to easily create projects to put time against Cons \- Since I use the software weekly I don't have many negatives! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NL Nicky L. Delivery Lead Design ### "Good product with room to grow" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 July 24, 2019 This solves my resourcing needs, but not my project planning needs. If it did both it would likely be used in all digital design and development agencies ww. Pros Its easy to manage team resourcing for big teams of people across multiple projects. Cons I would like to be able to export plan reports and include activities. Drag and drop feature for resource time booking would be very useful. Switched from [Forecast](https://www.capterra.com/p/166339/Forecast/) To manage bigger teams and projects. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SP Simon P. iOS Engineer Program Development ### "Simple and straightforward application. Does what it needs to do with some room for improvement." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 23, 2019 Pros does what i need it to do. a simple time tracking platform for the every day employee. Cons \- sometimes seems to be slow to sync up with changes made - the way to find the exact time bucket isn't as intuitive as it can be (hidden behind drop downs) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/189275/Glass-Factory/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.