# Hospitable.com Pricing 2026 | Capterra

> Learn more about Hospitable.com pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/189280/smartbnb/pricing

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# Pricing for Hospitable.com

[4.7 (142)](https://www.capterra.com/p/189280/smartbnb/reviews/)

Write a Review!

## [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) has **4** pricing plans

-   Yes, has free trial
-   No free version

**Credit Card Required:** No

**Discount:** By Usage

### Essentials

No subscription fee

**Pricing Model:** Other

**Payment Frequency:** Per Month

Essentials plan includes:

-   Automated Replies
-   Centralised Inbox
-   Channel Manager
-   Double-Booking Protection
-   Financial & Operational Metrics

### Host

$29

**Pricing Model:** Usage Based

**Payment Frequency:** Per Month

Host plan includes:

-   Automated Replies
-   Centralised Inbox
-   Channel Manager
-   Double-Booking Protection
-   Financial & Operational Metrics

### Professional

$59

**Pricing Model:** Usage Based

**Payment Frequency:** Per Month

Professional plan includes:

-   Automated Replies
-   Centralised Inbox
-   Channel Manager
-   Direct Booking Websites
-   Double-Booking Protection

### Mogul

$99

**Pricing Model:** Usage Based

**Payment Frequency:** Per Month

Mogul plan includes:

-   Automated Replies
-   Centralised Inbox
-   Channel Manager
-   Direct Booking Websites
-   Double-Booking Protection

## Popular alternatives to [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/)

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## What do others say about [Hospitable.com](https://www.capterra.com/p/189280/smartbnb/) pricing?

Pricing RatingN/A

Value For Money[4.6(142)](https://www.capterra.com/p/189280/smartbnb/reviews/)

Pros

Cons

[Read All 142 Reviews](https://www.capterra.com/p/189280/smartbnb/reviews/)

Read Full Reviews Below

Verified Reviewer

co-owner

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

**

Overall Rating

1.0

**

Ease of Use

3.0

Customer Service

1.0

Features

3.0

Value for Money

1.0

Reviewer Source

Source: Capterra

January 2, 2026

"Lack of Customer Service Overshadows the Product"

**Overall:** The product itself is functional and does what it’s designed to do, but my overall experience was negatively impacted by how a billing issue was handled. A same-day payment problem caused by a card change was corrected within an hour, yet resulted in permanent loss of a legacy rate with no discretion or escalation offered. The ticket was closed during a holiday without resolution. While the software works, the lack of customer service flexibility and retention focus makes it difficult to recommend.

**Pros:** The automation tools help streamline guest communication and reduce repetitive manual tasks for managing vacation rentals. However, similar automation features are available on other platforms as well.

**Cons:** Customer service and billing flexibility. A same-day payment issue caused by a card change was resolved within approximately one hour, yet resulted in permanent loss of a legacy rate with no discretion or escalation path offered. The support ticket was later closed due to a holiday without resolution.

**Alternatives Considered:** [Guesty](https://www.capterra.com/p/159377/Guesty/)

**Reasons for Choosing Hospitable.com:** thought it was good- found out differently when I had issues that customer service had to handle. Their customer service is not good.

ahmed M.

owner

Hospitality, Self-employed

Used the software for: Less than 6 months

**

Overall Rating

1.0

**

Ease of Use

5.0

Customer Service

1.0

Features

1.0

Value for Money

1.0

Reviewer Source

Source: Capterra

November 7, 2025

"This website is a total letdown "

**Overall:** Hospitable has been extremely disappointing when it comes to customer service. Even after paying for their priority support plan, they don’t respond or provide any real help. Their regular agents are unhelpful and often give wrong information. For example, several agents told me it wasn’t possible to have a direct website for each property, but two weeks later, someone else confirmed that it actually is. On top of that, my owner statement got completely messed up, and I still haven’t received any clear answers. It’s unacceptable to charge for a service and then provide nothing in return. They definitely don’t deserve the high ratings they have on Capterra.

**Pros:** App is great on both iOS and android UI is intuitive for the most part Calendar sync works Other options to push information to OTAs also generally works

**Cons:** Absolutely nightmare of a customer service None of the agents know anything Things break constantly

**Alternatives Considered:** [Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)

**Reasons for Choosing Hospitable.com:** Cheaper overall But customer service offsets any potential savings

Vendor Response

By Hospitable.com on November 13, 2025

Hi Ahmed, thanks for leaving your review here. We've shared your feedback with our Director of Support so that they can see if there are gaps in team knowledge that need addressing. I can see that you still have an open ticket with our support team, and I'm sure they will help to provide clarity on your owner statement question.

[Read All 142 Reviews](https://www.capterra.com/p/189280/smartbnb/reviews/)

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