--- title: "Gymcatch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gymcatch Software - reviews, pricing plans, popular comparisons to other Fitness products and more." source_url: "https://www.capterra.com/p/189291/Gymcatch/" page_type: "product" language: "en" --- # Gymcatch Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Gymcatch ## What is Gymcatch? Gymcatch provides great value software that helps fitness and wellness business owners save time, increase revenue and provide great customer service. With Gymcatch you have everything you need to manage your business: Scheduling, membership management, reporting, payments, wait lists, discount codes, website integrations, mobile apps and more! Save time, increase revenue and offer great customer service with Gymcatch. ## What is Gymcatch used for? [Fitness](https://www.capterra.com/fitness-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Pilates Studio](https://www.capterra.com/pilates-studio-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 222 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $18 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Club Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Appointment Scheduling / 2025 - Fitness / 2025 - Personal Trainer / 2025 - Scheduling / 2025 - Yoga Studio / 2025 Do you work for Gymcatch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://gymcatch.com&name=Gymcatch) Rating Breakdown 4.9 +− Features4.7 Value for Money4.8 Ease of Use4.7 Customer Service4.9 Rating Breakdown 4.9 Features4.7 Value for Money4.8 Ease of Use4.7 Customer Service4.9 ## Gymcatch Reviewers Verdict Updated August 2026 AI summary - Gymcatch is a fit for small fitness businesses, independent instructors, and boutique studios seeking to simplify class bookings and admin. - Users most consistently value its easy setup, responsive customer support, and strong value for money. - It reduces time spent on scheduling, payments, and administrative tasks, freeing up resources for business growth. - Some key downsides are less frequent updates and occasional limitations in real-time notifications or feature depth. - It suits those prioritizing straightforward booking and admin tools, but may not match businesses needing advanced customization or the latest feature set. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gymcatch 4.9 (222) VS. [4.8 (418)](https://www.capterra.com/p/202837/Everfit/reviews/) Starting Price $18 Flat Rate, Per Month Starting Price $19 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (222) Ease Of Use 4.8 (2,977) Value For Money 4.8 (218) Value For Money 4.6 (2,055) Customer Service 4.9 (218) Customer Service 4.8 (2,284) ## Gymcatch alternatives Highest Rated [4.9 (241)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [4.0 (2,993)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/40229/MINDBODY/) [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) [4.6 (3,206)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/) Starting price $22.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146651/My-PT-Hub/) [FitBudd](https://www.capterra.com/p/227564/FitBudd/) [4.6 (407)](https://www.capterra.com/p/227564/FitBudd/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227564/FitBudd/) [View all alternatives](https://www.capterra.com/p/189291/Gymcatch/alternatives/) ## FAQs about Gymcatch Overview ### What problems does Gymcatch solve? Gymcatch solves manual class administration, payment chasing, and fragmented client booking workflows by combining scheduling, memberships, online payments, refunds, waivers, and Zoom access in one system. Solo instructors, PTs, yoga and Pilates studios, and small fitness businesses benefit most by reducing paperwork, preventing booking confusion, and keeping classes full. Answer based on 154 reviews Overview ### Which roles and teams benefit most from Gymcatch? Gymcatch is most used by fitness instructors, personal trainers, and Pilates teachers who manage class bookings, client communication, and payments in one place. Studio owners, business owners, and directors benefit from using it to run schedules, track attendance, streamline administration, and support recurring fitness services across small wellness businesses. Answer based on 222 reviews Overview ### What company size and industries is Gymcatch built for? Gymcatch is built mainly for small fitness businesses, with 99% of reviewers from small businesses and 77% in Health, Wellness and Fitness. It is designed for independent fitness and wellness providers delivering classes and appointments, especially group instructors, boutique studios, and gyms, with additional use in Sports at 11%. Answer based on 222 reviews Features and Usability ### What are the key features of Gymcatch? Gymcatch includes core booking and class management features like online booking, class scheduling, wait list management, attendance tracking, and payment processing. Differentiating features include membership management with passes and packages, Zoom and website integrations, customizable health forms and waivers, plus client messaging through the app and web portal. Answer based on 132 reviews Pricing ### How much does it cost and what fees or limitations are included? Gymcatch starts at $18/month on the Basic plan, with the first month free and optional Bolt-ons at 4 each. Payment processing uses Stripe, excluding Stripe’s standard fees. Reviewers often call it good value, though some wanted more included in Basic and said extra add-ons can raise costs. Answer based on 41 reviews Integrations ### Which third-party tools and platforms does Gymcatch integrate with? Gymcatch integrates with Stripe for payments and Stripe Billing for recurring charges, plus Wix for website embedding and Zoom Meetings and Zoom Workplace for online classes. Reviewer mentions center on payment processing, booking flows, and virtual session delivery rather than a broad app marketplace. Answer based on 58 reviews Getting Started and Support ### How easy is it to onboard and train a team on Gymcatch? Gymcatch is generally quick to onboard, with live online sessions, webinars, video tutorials, and documentation supporting setup. Instructors and small business owners often get started fast, especially with tutorials and chat support. Admins deciding between memberships, bundles, and class passes may need more time and hands-on guidance. Answer based on 10 reviews Getting Started and Support ### What customer support options does Gymcatch offer, and how do users rate the experience? Gymcatch offers email/help desk, FAQ/forum, a knowledge base, and chat. Users often describe support as fast, helpful, and easy to reach, with live chat and help resources standing out. Some report a learning curve, occasional messaging delays, and difficulty for less tech-savvy clients, but support is usually responsive. Answer based on 156 reviews Client support ### How good is Gymcatch customer support? Gymcatch provides responsive customer support that many fitness businesses find helpful during setup and day-to-day issues. Solo trainers, class instructors, and small studios often mention quick replies, live chat, and practical guidance, though some users still want faster fixes for feature gaps, email delivery issues, and clearer client-facing workflows. Answer based on 132 reviews ## Who uses Gymcatch? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 2,674 Fitness reviews Capterra data shows that buyers of fitness software rank the following features as their top priorities: - **Client Management** (**55%** of reviewers rated this feature as critical) - **Online Booking** (**60%**) - **Electronic Payments** (**53%**) Gymcatch includes all three features that reviewers rate most highly: **Client Management**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help businesses manage member details, let clients reserve sessions online, and collect payments digitally, providing teams with an easier way to run daily operations and deliver a smoother customer experience. Client Management 4.4 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Online Booking 4.9 (69) 68.12% of 69 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Electronic Payments 4.9 (18) 55.56% of 18 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Membership Management 4.8 (22) 63.64% of 22 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Class Management 4.7 (35) 91.43% of 35 reviewers that rated this feature as important or highly important Create and schedule group classes, recurring appointments, and private sessions, etc. Payment Processing 4.8 (56) 67.86% of 56 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Gymcatch 98 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dues Management: Track and collect membership dues - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fitness Plan: Create custom workout plans for your clients based on their specific goals - For Dance Studios: Designed for dance studios - For Gyms: Intended for sports & fitness gyms - For Martial Arts: For martial arts classes and studios - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - In-person Trainer: Designed for trainers who offer in-person sessions - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Trainer: Designed for trainers who offer online sessions - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Scheduling: Plan availability and assign specific time slots for tasks and resources - Secure Login: At least a username and password is required to access the system - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Management: Database of students to track personal information of individuals and families - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.7 (222) 4.7 Based on 222 reviews ## Pricing Value for money 4.8 (218) Free Trial [View pricing plan details](https://www.capterra.com/p/189291/Gymcatch/pricing/) Basic $18.00 Flat Rate,Per Month It includes: - Automated Reminders - Automated Wait Lists - Client/Member Community - Customer Management Portal - Ios and Android Client Apps - Multi-Place Bookings - Online Support - Payment Processing With Stripe (Excludes Stripe Standard Fees) - Referral Marketing - Unlimited Bookings - Unlimited Team Members - Web Value for money 4.8 (218) 4.8 Based on 218 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (218) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (218) 4.9 Based on 218 reviews ## User reviews Overall rating 4.9 Based on 222 reviews Filter by rating 5(195) 4(24) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent MM michelle M. Instructor Health, Wellness and Fitness ### "Very happy with Gymcatch" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 3, 2025 Very happy with Gymcatch. It does everything I want it to do. Book clients in for classes and you can use a form to ask parq questions and consent before the class. Pros It’s a very easy system to use. My clients like using it as well and say it’s easy to book onto classes and log on to see what they have booked. Cons It is a little expensive considering I only use it for 1 class a week and if you add on lots of extras it makes it even more. Switched from [Sign In Solutions](https://www.capterra.com/p/150664/sign-in-solutions/) It used to be free and when they started charging is was going to be really expensive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2025 Hi Michelle, Thank you for taking time out to leave us a review, we genuinely appreciate it. Fab to see that both yourself and your customers find the system easy to use. Many thanks again, The Gymcatch Team AT Ashleigh T. Fitness Instructor Health, Wellness and Fitness ### "Amazing Booking system " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 Great, been using since I restarted my classed after covid in June 2021 and wouldn't switch to another provider Pros Very easy to use and I have a lot of older clients which is a big plus. Its also very appealing to look at Cons Sometimes if there is a glitch people struggle to book sessions but it rarely happens. I also released a new package on BF but some that already had package couldnt purchase another but others could Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reasons for choosing Gymcatch I preferred the overall look of gymcatch. A friend and fellow instructor was already using gymcatch so I also joined Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2025 Hi Ashleigh, Thank you for taking the time to write a review for us. Fantastic to hear how user friendly the system is for you and your customers. We take any issues in the system seriously and are always more than happy to discuss them with you and work towards a resolution.  Many thanks again, The Gymcatch Team AE Amanda E. Manager Health, Wellness and Fitness ### "Gymcatch easy to use and good value for money " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2025 Good overall experience Easy to use and understand how to set schedules and packages Good help manuals to get you used to using the system Pros It's easy to work with find ways to learn about different features and it's not very expensive even when you purchase all features Cons Some of the restrictions around the programming like if you have two sites separating the schedule rather than buying two subscriptions How members on memberships can't allocate their next months classes to the membership until the 1st of the Month passes Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/) [ClassPass](https://www.capterra.com/p/249675/ClassPass/) [Momence](https://www.capterra.com/p/229516/Ribbon/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing Gymcatch Ease of use Cost of product Good customer support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2025 Hi Amanda, Thanks for taking time out to write a review for us. Great to hear how easy to use the system is for you. Memberships configured for longer periods of time allow customers to book sessions and use credits in future billing periods. If you've currently got your memberships configured to only be 1 month in length, then this may be causing this issue. Please feel free to reach out to us on support if you'd like to discuss this functionally in more detail.  Many thanks again, The Gymcatch Team LM Lee M. Fitness Instructor Health, Wellness and Fitness ### "The User-Friendly Booking System That Just Works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 29, 2025 I really enjoyed using Gymcatch for almost 18 months and would happily use it again, if the need arose. Pros Ease of set up and the ability to chat with support, when stuck and needing some guidance. \[sensitive content hidden\] and Team were on hand within minutes and were extremely helpful Cons Some of the terminology used can be tricky for customers to get their head around, such as "Courses" . Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reasons for choosing Gymcatch Recommendation from another Fitness Professional Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2025 Hi Lee, Thanks for taking time out to write a review for us. Fantastic to hear how user friendly the system was for you and that our support team were on hand when needed. We'll certainly look to review our terminology to improve that user experience! Many thanks again, The Gymcatch Team GY Georgia Y. Barre fitness instructor Health, Wellness and Fitness ### "The best booking system out there" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2025 The customer service was absolutely amazing and generally the ONLY booking company I have ever enjoyed using. It was just simple, clear and easy to use. Pros It’s the most simple and clear booking system for both the business and the students! Cons There’s nothing I don’t like about Gymcatch Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 21, 2025 Hi Georgia, Thank you so much for taking the time out to leave us a review, we really do appreciate it. Fantastic to see that the system has been simple for both yourself and your customers to use and that our support team have helped to make your experience with us an enjoyable one. Many thanks again, The Gymcatch Team EF Emma F. Dog trainer E-Learning ### "Intuitive scheduling software that my and my clients love" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2024 It has streamlined by business and increased bookings Pros I like that the scheduling page showcases my offerings in a clear and intuitive way for clients all in 1 place; I feel this has increased bookings from when I used to use Acuity that listed them in sub sections Cons I would like to be able to have email automation, such as a reminder and follow up email auto sent. It would be beneficial if I have a 2-way link with Google to aid scheduling. Switched from [Acuity PPM](https://www.capterra.com/p/183090/Acuity-PPM/) I have to use both in tangent as gymcatch is not suitable for my 121s Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reasons for choosing Gymcatch recommendation from a friend and more reasonable cost very VERY helpful staff. Great communication and onboarding Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 11, 2024 Hi Emma, Thank you so much for leaving us a review, we genuinely appreciate it. Great to hear that the scheduling display has been both clear for your customers and has contributed to increasing your bookings. Scheduled reminders and improvements to appointment functionality are both on the cards for future enhancement, so we look forward to seeing how these will further help your business to thrive! Many thanks again, The Gymcatch Team TG Tea G. Owner and trainer Health, Wellness and Fitness ### "Gymcatch, my assistant" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2024 Gymcatch has helped my buissiness a lot! My pilates studio is basically a "one woman show" but with gymcatch I feel like I have an assistant. Pros It is simple, for both clients and admin, but also offerrs a lot of possibilities and variations in designing it for everything my buissines needs. Cons Sometimes it is slow as if there is a bug but there is none. That can be a bit confusing, still everything works. And it woul be better if messages could be larger an possibility of pasting a link would be great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 11, 2024 Hi Tea, Thanks for taking the time to write a review, we really do appreciate it. Fab to hear that the system has been simple for you and your customers to pick up and that the setting have given you the flexibility to adapt as your business needs have evolved. We'll certainly look to see where we can make improvements to our internal messaging feature in future! Many thanks again, The Gymcatch Team PM Priya M. Pilates instructor Health, Wellness and Fitness ### "Gymcatch has saved me hours in admin time!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2024 saves me hours of admin, made my life much easier, easy for clients to book and cancel, fabulous customer service, super responsive and helpful team Pros easy to use, cost effective, excellent customer service Cons just that i was too late to use my discount code ,my own fault though! Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing Gymcatch had the features i need and was cost effective Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 11, 2024 Hi Priya, Thank you for taking time to write a review for us, we really appreciate it. Fantastic to read that the platform is saving you hours on admin management and that our support team have been there when you've needed them for assistance. Many thanks again, The Gymcatch Team CR Claire R. Fitness instructor Health, Wellness and Fitness ### "Gymcatch saves me time every week!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2024 Gymcatch is a great platform that is easy to use for both instructors and clients alike. The app is helpful to point customers to be able to book in for sessions and once their profile is set up, they can book in with ease. The different bolt on features are brilliant to use as and when your business requires and it’s so good you can swap them as you need. The auto-credits/cancellation feature has saved me countless hours of admin! If ever you have a query or issue, the Gymcatch team are always on hand to help resolve. Pros Easy to use app for clients Auto refund/cancellation bolt ons No contract Cons Would like to be able to generate customer attendance reports/analysis Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Cost and there being an app for customer to use Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 11, 2024 Hi Claire, Thank you for taking time out to leave us a review, we genuinely appreciate it. Delighted that the system has proven to be an easy platform for you and your customers to use and that the flexible bolt-on features have allowed to you to cater Gymcatch to your needs and save you time on unnecessary admin. Many thanks again, The Gymcatch Team LK Laura K. Group exercise instructor Health, Wellness and Fitness ### "Perfect booking platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2024 Was very easy to integrate, friendly and supportive team, definitely takes a lot off my hands, customers are very happy with the booking system. Pros Thebl flexibility of the platform, wide range of add-ons, very reasonably priced and user friendly. Cons Have not encountered anything negative at this point. Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Pricey and at the moment is not managed by myself, switched to gymcatch to have full control. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 11, 2024 Hi Laura, Thank you so much for taking time to write us a review, we really do appreciate it. So glad to hear that you and your customers have found the system easy to use and that our support team have been able to assist with any queries. Many thanks again, The Gymcatch Team [View all Reviews](https://www.capterra.com/p/189291/Gymcatch/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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