# Gymcatch Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Gymcatch the right Fitness solution for you? Explore 222 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189291/Gymcatch/reviews --- Gymcatch 4.9 (222) [View alternatives](https://www.capterra.com/p/189291/Gymcatch/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Gymcatch Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews CR Claire R Fitness instructorHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “The app is helpful to point customers to be able to book in for sessions and once their profile is set up, they can book in with ease.“ November 26, 2024 mM michelle M InstructorHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “It is a little expensive considering I only use it for 1 class a week and if you add on lots of extras it makes it even more.“ December 3, 2025 CR Claire R Fitness instructorHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “The auto-credits/cancellation feature has saved me countless hours of admin! If ever you have a query or issue, the Gymcatch team are always on hand to help resolve.“ November 26, 2024 TG Tea G Owner and trainerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “Sometimes it is slow as if there is a bug but there is none.“ November 27, 2024 Caroline B Bachelor in Supply Chain ManagementConsumer Goods, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “I also like that I can make payments directly without complications, a very useful tool to lead a more relaxed fitness life“ September 17, 2024 HC Hazel C Pilates instructorHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “Within 3 months of leaving Gymcatch and moving to TeamUp, all the spaces in my classes are now filled, so taking the risk of a more expensive software has paid for itself several times over already. Unless you have a very small and simple business, I would suggest steering clear of Gymcatch.“ December 5, 2022 JB James B InstructorSports, Self-employedUsed the software for: I used a free trial. “I like the fact i am on a free trial - very easy and quick to create a class and put it on a time table with all relevant information about the class - customer service has the bot for most commonly asked questions and also a person to speak directly to - very good.“ September 15, 2023 De Donna e Acupuncturist and Yoga TeacherAlternative Medicine, Self-employedUsed the software for: I used a free trial. “When you cancel a class it doesn’t ask you if you’re sure to double check. As I accidentally cancelled a class“ November 13, 2022 ## Showing most helpful reviews Showing 1-25 of 222 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Caroline B. Bachelor in Supply Chain Management Consumer Goods Used the software for: 1-2 years ### "software that provides quality" September 17, 2024 4.0 It provides ease and order for well-managed reservations. It is a moment of release from stress and workload by exercising for our health Pros I like to use Gymcatch to schedule my fitness classes and my time at the gym. Before it was a mess to have clear information about dates and times available for classes. Now it is much easier to keep track of the time I want to reserve my spot. I also like that I can make payments directly without complications, a very useful tool to lead a more relaxed fitness life Cons There is still nothing I can say that I dislike, for my well-being everything has worked perfectly Review Source Response from Gymcatch October 1, 2024 Hi Caroline, Thank you so much for taking the time to leave us a review, we really do appreciate it. Delighted to read that using Gymcatch has made it easier for you to schedule and pay for classes and keep everything organised for a stress-free fitness life. Many thanks again, The Gymcatch Team PM Priya M. Pilates instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Gymcatch has saved me hours in admin time!" November 26, 2024 5.0 saves me hours of admin, made my life much easier, easy for clients to book and cancel, fabulous customer service, super responsive and helpful team Pros easy to use, cost effective, excellent customer service Cons just that i was too late to use my discount code ,my own fault though! Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Gymcatch had the features i need and was cost effective Review Source Response from Gymcatch December 11, 2024 Hi Priya, Thank you for taking time to write a review for us, we really appreciate it. Fantastic to read that the platform is saving you hours on admin management and that our support team have been there when you've needed them for assistance. Many thanks again, The Gymcatch Team LS Louise S. Fitness instructor Professional Training & Coaching Used the software for: 6-12 months ### "Good easy app to use " August 27, 2021 3.0 Good Pros Like the ease of booking and colourful pages. Good for fitness use. Cons Having to pay. The tone it takes to organise classes Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Easier to use Review Source Response from Gymcatch September 1, 2021 Thank you very much for taking the time to write a review Louise. We very much appreciate it and are pleased you like the ease of booking, page layout and fitness use case. Thank you too for the feedback on tone - always a balancing act to try to ensure clear, communicates power of system and not too technical! Please do send anything specific in relation to support@gymcatch.com, always very welcome indeed! Many thanks again, Ollie Director & Founder jR jasmine R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Gymcatch is great for class management." March 15, 2024 5.0 The customer care team are fast and really helpful. The system is reliable and easy to use. Pros It was easy to set up and allowed me to be paperless, in terms of attendance sheets and PAR-Q information. I also didn't have to handle cash or credit card details. Cons The analytics of customer behaviours. it was hard to analyse class performance, look for trends, segment marketing strategies with the data provided. Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch The free offer was good and after the free trial it was a better system for my needs. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Offer through Clubbercise for free trial. Review Source Response from Gymcatch March 19, 2024 Thank you very much for taking the time to write a review Jasmine.  Delighted to read overall found the system meets your needs and great ease of use.  Thank you too for the feedback on adding more analytics - certainly something that is on our roadmap. Many thanks again, Ollie CEO & Founder SS Sarah S. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best Booking System For Fitness Professionals" August 17, 2021 5.0 Pros It’s easy to use. It helps me manage my business and automates the booking process, which I was previously having to do manually. Gymcatch helps me connect with my clients and simplifies their bookings and payments. Plus they are adding incredible new features all the time! Cons Zero complaints they literally have thought of everything! Alternatives considered [TrueCoach](https://www.capterra.com/p/155784/truecoach/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing Gymcatch Fantastic value for money including a free trial option and transparent pricing. The support from the customer service team is second to none. I feel like the Gymcatch team actually cares about the success of my business, whereas the alternatives often tend to view their customers as another brick in the wall. Gymcatch actually believes in the power of small-scale local businesses and is enthusiastic about delivering a positive impact with what they do. Review Source Response from Gymcatch August 24, 2021 Thank you for taking the time to write a review Sarah, we really appreciate it. We are so passionate about supporting fitness in the community and so pleased this comes through to you and our customers. Many thanks again, Ollie Director & Founder GO Geraldine O. Personal Trainer Professional Training & Coaching Used the software for: 6-12 months ### "The best app for my business!" February 6, 2021 5.0 I honestly wouldn't use another app for my business. It's everything that a business needs and allows me to look more professional in an industry that is quickly becoming oversaturated. I can't recommend this app enough and the customer service I've received from day one has been nothing short of excellent. It's pushed my business to stand out from so many others while still allowing me time to spend with clients. I really didn't want an app that was too time consuming and would lead me to neglect my clients and take away that personal experience by constantly having to update or rework an app. Pros What I like most about this software is that it's easy to use. It's free for my clients to download, easy for them to book, pay and cancel all in one place. Easy for me to schedule classes ahead of time (months if needed). I have the option to turn on or off extra bolt on's, which is very handy and one that covers my business well. I can easily make a class an online class with zoom by tapping a button and it arranges links, ID's, passwords ect, making it easier on me and less time consuming. It also works very well with Stripe, the app that handles all of the payments. One of the best features I find that this app has is the option to refund a client with a class pass rather than actually removing money from my account, a win win in my opinion. Cons I suppose the only negative I have with the software is how many Zoom meetings I can make. Nothing really to do with Gymcatch as it's a Zoom problem but sometimes when making online classes it won't pre-set them as I'd have gone over my 100 class limit for that day meaning I've to wait until the following day and trying to figure out what classes didn't set itself up. Alternatives considered [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing Gymcatch The price of any other app or software was too expensive for what I was making. Starting out as a small business its difficult to properly invest when you don't make enough money. Any other app I looked into was charging me £40+ a month but only allowing me to have a certain number of clients (50) before I'd have to upgrade. They also didn't allow me to personalise the app to fit my image for my business. With Gymcatch I can add all my own photos, my own descriptions, times whatever I wanted to make it mine for a fraction of the cost. Review Source Response from Gymcatch February 9, 2021 Thank you very much for taking the time to write this comprehensive review Geraldine. We're genuinely delighted Gymcatch works so well for you. Thank you too for the Zoom feedback! In relation to that one limit we'll continue to work with Zoom in the hope they relax that daily limit. Many thanks again, Ollie Director & Founder HH Hayley H. Fitness instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Fantastic app " August 29, 2021 5.0 Fantastic. I would recommend 100%. Easy to use with outstanding customer service. Pros Simple to use for both businesses and clients. Lots of extra features to suit your brand/company. You only pay for what you need and you can swap and change it monthly. Everything you need in one place. Cons My only complaint would be that the client messaging system can sometimes be slow. So there can sometimes be a delay receiving messages. Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch Value for money. Downloadable app. Easier to navigate. No fuss login system. Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) I originally had the free version of bookwhen and due to extra classes and bookings I needed to move to the pay version. I shopped around. Review Source Response from Gymcatch September 2, 2021 Thank you very much for taking the time to write a review Hayley. We really appreciate it and so pleased the software meets your needs at the right price. Thank you too for the messaging feedback - whilst not something we're seeing more widely, some updates coming to update that soon which I think may help. Please do get in contact with support if need us to look at anything in relation with you. Many thanks again, Ollie Director & Founder JD Jenna D. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "BLOOMIN MARVELOUS" July 6, 2021 5.0 Pros The customer service given by the Team especially \[SENSITIVE CONTENT\] is phenomenal, for such a great value product they really do go above and beyond to support you. Nothing is too complex for them to resolve. Highly skilled, intelligent, friendly individuals. Zero complaints! Cons Only thing that could be a useful tweak in the future is the potential for adding different calendars for different areas of the business rather than having appointments. It would also be super helpful to be able to have an online ParQ and the o\[ption to tag different waivers to the different options available to clients. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Gymcatch I do currently use both as per above mentioned options are available and easier to manage. Review Source Response from Gymcatch July 7, 2021 Thank you very much indeed for taking the time to write a review Jenna. We really appreciate it. Delighted to hear we've done a good job supporting you and the tools met your needs. Thank you too for the feedback - all part of wider plans, and will ensure add an extra vote to our records for their addition! Many thanks again, Ollie Director and Founder HC Helen C. Fitness Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Nothing but praise for Gymcatch" April 30, 2021 5.0 Pros From a business perspective it's incredibly easy to set up (with comprehensive guides and support available if needed), has adaptability / flexibility with 'Bolt-Ons' and makes tracking bookings and attendees a doddle. From an end user perspective I've had feedback saying it's very user-friendly due to it's straight-forward, easy to navigate app. Cons I can't personally say that I have come across any cons, it's made my life a lot easier. If I've felt something wasn't quite right I've contacted support who have pretty much instantly either pointed me in the right direction or noted my query / issue. Alternatives considered [TeamUp](https://www.capterra.com/p/150357/Teamup/)[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch I have nothing but praise for Gymcatch - this system has been invaluable and during a difficult time of running classes online (and now in person) in a pandemic has made my life a whole lot easier. It's saved me time and some of my sanity! Manually dealing with bookings and handling the payments was becoming a pain but this system has taken control of it all. The integration with Zoom has been a saving grace, knowing participants have an email with the links rather than me having to send them out once a booking has been received is a weight off my mind. Having the ability to run off attendee reports, etc. for accounts purposes has been really helpful too as well as having all client information available at the touch of a screen. It's user-friendly, both from an admin and end-user perspective, and should you need them, the Support / Customer Services team are always friendly and helpful. Review Source Response from Gymcatch May 3, 2021 Thank you for taking the time to write a review Helen, we really appreciate you taking the time. We're so pleased that Gymcatch has helped your business, especially during the pandemic which we know added a lot of unwanted complexity for many. Many thanks again, Ollie Director and Founder JL Jo L. Midlife Fitness Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Fantastic Scheduling and Membership Booking Site" November 14, 2023 5.0 Smooth set up, intuitive processes, well supported with onboarding and great on-going support. Pros The ability to buy the add ons you need so not paying for functionality you don't use. Cons Getting your head around the initial set up as the Membership Functionality was all new - great support. Alternatives considered [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Reason for choosing Gymcatch Too expensive for functionality we did not need. Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) For the Membership Functionality and we were merging two software systems into one - GymCatch ticked all our boxes and was reasonably priced. Review Source Response from Gymcatch December 12, 2023 Thank you very much for taking the time to write a review, Jo, it is very much appreciated! I'm glad you found our flexibly bolt-on setup so appealing and that your onboarding and setup ran so smoothly. Our support team are always happy to help with any questions. Many thanks again, Ollie Director & Founder KD Kelly D. Fitness Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent customer support" February 28, 2023 5.0 Gymcatch made running my classes so much easier as did not have to worry about bookings or payments as clients could do it all themselves Pros I was offered a great starting deal for this software after switching over from a competitor so was able to access all the 'bolt ons' I needed for a very reasonable price. The customer service was very quick and helpful whenever I needed it and my customers said it was a very easy system to use Cons Once the offer period had expired some of the additional items that were handy to have but not essential made it a bit expensive. Also setting up the schedule was a bit fiddly to start but once done it was easier Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch Price Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) I was offered a great deal as a Clubbercise instructor Review Source Response from Gymcatch March 22, 2023 Thank you very much for taking the time to write a review, Kelly, it is very much appreciated! Fab to see that our customer support has been responsive and effective for you and that the system has been easy to use for you and your customers. Many thanks again, Ollie Director & Founder RB Rachael B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Invaluable" February 21, 2023 5.0 Pros Gymcatch has been a game changer for me as a yoga teacher. I started using it for my lockdown yoga classes as I was trying to keep track of class attendance and payments manually and it was hurting my brain. It was so easy to set up and schedule classes and has made it incredibly easy for clients to book on to my classes, cancel, get refunds etc. And the customer service is second to none, I get responses to any questions I have so quickly!I couldn't recommend it highly enough. It's great value for so many features. Thank you for making my yoga teacher life so much easier! Cons None at all, if I had any requests then the team took them on board. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch Ease of use, functionality, cost, VFM, great app Review Source Response from Gymcatch March 3, 2023 Thank you very much for taking the time to write a review Rachael. We really appreciate it and so pleased to hear you're making good use of the feature set and finding life easier as a result! Many thanks again, Ollie Director & Founder KB Kate B. Fitness Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "GymCatch review " September 30, 2024 5.0 Fantastic, would highly recommend and most definitely use again in future. Pros Easy to use and set up, great tech support. All my class-goers and clients found it straightforward and easy to use too. Takes the stress out of bookings, great with all the different bolt-on features too. Cons I don’t have any negative comments to say about the app. Review Source Response from Gymcatch October 15, 2024 Hi Kate, Thank you for taking the time to leave us a review, we genuinely appreciate it. Great to hear that the system has been easy to use for both yourself and your customers, as well as our support team being on hand to help with any issues. Many thanks again, The Gymcatch Team VD Vanessa D. FitSteps Instructor Leisure, Travel & Tourism Used the software for: 6-12 months ### "Online Booking System for Fitness Classes" August 27, 2021 5.0 I love Gymcatch! I love the ease for customers to book fitness classes in advance. I can offer my customers different pricing packages too which Gymcatch help you to set up....like discount, membership & auto refund options. Pros Some customers have found using Gymcatch easier than what they have expected. Some of my customers do not like technology very much so I just say to them its like 'shopping online' for a holiday! It worked for me. Cons I would have liked the payment processing system all in with Gymcatch and not have a separate software called Stripe.....although it does work well together...... Review Source Response from Gymcatch September 1, 2021 Thank you very much for taking the time to write a review Vanessa, we really appreciate it. Absolutely delighted to read you and your customers find the software so easy to use. Thank you too for the payment processing feedback - we always veer towards custom builds where we can, with that one it's just such a big undertaking (including regulatory approvals etc), we think it's the best route for now certainly. Many thanks again, Ollie Director & Founder ZK Zoe K. Director Entertainment Used the software for: 1-2 years ### "Best Customer Service!!!" March 15, 2023 5.0 This software has allowed me to seamlessly run my business from scheduling to accounting. It has given me so much of my time back, I don't need to spend hours on admin anymore because of this. It is very user friendly and it did not take my customers long to get the hang of it. The best part has to be the customer support. If anything ever goes wrong or one of my customers needs assistance beyond my control, the support team are absolutely amazing. I never have to panic as they respond instantly via a live webchat and no issue ever goes unresolved. They are so well trained and knowledgable about all ends of the software. It is so refreshing to ask for help and actually receive exactly what you need. 10/10 would recommend. The return for what you pay for is next to none!! Pros This software has allowed me to seamlessly run my business from scheduling to accounting. It has given me so much of my time back, I don't need to spend hours on admin anymore because of this. It is very user friendly and it did not take my customers long to get the hang of it. The best part has to be the customer support. If anything ever goes wrong or one of my customers needs assistance beyond my control, the support team are absolutely amazing. I never have to panic as they respond instantly via a live webchat and no issue ever goes unresolved. They are so well trained and knowledgable about all ends of the software. It is so refreshing to ask for help and actually receive exactly what you need. 10/10 would recommend. The return for what you pay for is next to none!! Cons It has everything I need. Sometimes I am limited with features however, I feel that the limits are very niche to my industry. I don't think most businesses would need the things that I would. Reason for choosing Gymcatch Price, interface and reviews Review Source Response from Gymcatch March 17, 2023 Thank you very much for taking the time to write a review Zoe, we really appreciate it! Delighted to learn the features, interface and above all customer service have met or exceeded expectations. Many thanks again, Ollie Director & Founder AB Alida B. Pilates instructor Leisure, Travel & Tourism Used the software for: 6-12 months ### "Couldn’t live without gymcatch now !!!" September 27, 2022 5.0 I don’t think I could work without gymcatch now ! My business is small but it has taken the worry out of wether people will attend or not . The more classes I do the more necessary gymcatch is . Pros It’s easy for everyone to use . I have had very few issues and any queries I’ve had have been answered immediately and I am old and not great with software !!😂 Cons Slight niggle …. I have to log on through business portal every time ! Unless I’ve got that wrong ??? Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch Special offer I think Review Source Response from Gymcatch October 6, 2022 Thank you very much for taking the time to write a review, Alida, we really appreciate it. Delighted to hear that the system has proved easy to use for all. Re your question around the Business Portal - there's a keep me logged in feature, as well as in mobile app features available, so if you've not found those please do get in touch with the support team and they'll gladly help on those as needed. Many thanks again, Ollie Director & Founder KA Kerstin A. Dance & Fitness Instructor Sports Used the software for: 2+ years ### "Gymcatch " September 12, 2022 5.0 I wouldn't be without it now. I set up my Gymcatch business account during the Pandemic and it met my needs perfectly. Despite now being back to "normality" I wouldn't revert back to cash payments and paperwork. The features it provides make my life much easier Pros Easy to use system which is perfect for my class needs. Booking is simple, managing class size and detail is straightforward and applications for communicating with customers are easy to use Cons Some of the essential features are additional bolt ons. It would be nice if these were included, but I understand why they're not. From an admin point of view I find it easier to use from the website on my laptop rather than through the app on my phone. The reverse is true from a user-participant perspective. Reason for choosing Gymcatch I compared about five but they were all pretty similar so I just chose one! Review Source Response from Gymcatch September 21, 2022 Thank you very much for taking the time to write a review, Kerstin, it's very much appreciated. Delighted to hear that our platform has fitted in so well with the needs of your business and has been so easy to use for both yourself and your customers. Thank you for the feedback on the ease of use in regards to the admin portal and mobile apps, we'll certainly take that on board. Many thanks again, Ollie Director & Founder HH Hannah H. Instructor Professional Training & Coaching Used the software for: 1-2 years ### "My Godsend!" August 27, 2021 5.0 That everything is on one place. A client can book classes etc, but also contact me directly with any issues. I was using social media before which was unreliable and frustrating! Pros Before GYMCATCH I was one stressed out instructor! Now my clients have an easy to use app that gives them autonomy over booking classes and managing their payments. I tell any instructor who will listen to try GYMCATCH as the support is fantastic also. Cons I think it would be useful to have an option so that clients can purchase/loan equipment etc from the instructor. With COVID-19 restrictions more instructors have been advised to encourage clients to either buy or borrow from them equipment and it would be a great addition to be able to charge clients in the same way as classes and be able to set up terms and conditions of loan. Review Source Response from Gymcatch August 31, 2021 Thank you very much indeed for taking the time to write a review Hannah. We really appreciate it and are delighted to read Gymcatch has made managing your business easier. Thank you too for the feedback with regards to the standalone shop area. That is certainly something on our roadmap. In case helpful (and please do message us on support if helps too), many list additional items as either a pass or 1 credit bundle to cover that requirement as stands but we'll get to that fuller solution soon too! Many thanks again, Ollie Director & Founder GH Gail H. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great inexpensive booking system for a small business " October 4, 2022 5.0 Easy. Great service from the team. Always coming back promptly to a question or query. Pros It’s easy to use for both the business and the customer and it’s affordable. Cons The inability to communicate with customers via text Reason for choosing Gymcatch My husband spent 25 years in the leisure industry. He did the research as he had worked with multiple large providers before. He felt this was the best option on the market for our small business. Review Source Response from Gymcatch October 11, 2022 Thank you very much for taking the time to write a review, Gail, we really appreciate it. Very pleased to hear the software is working so well and, indeed, to receive such an endorsement from someone with 25+ years in the industry . Whilst we don't presently offer SMS features, please do contact the support team if you'd like to learn more about the in-app messaging features that are present. Many thanks again, Ollie Director & Founder MC Maxine C. Fitness In Health, Wellness and Fitness Used the software for: 1-2 years ### "Gymcatch has simplified my life!" October 2, 2021 5.0 I would highly recommend Gymcatch, the software is very simple to use, customer support are always always quick to get respond if I’ve had any queries. Pros I was very sceptical about setting up a booking system and wasn’t too sure how my class participants would find using the software. It’s been SO easy for me, and more importantly for them! With 40+ participants attending classes during lockdown, Gymcatch has been invaluable. Cons The only problem that I’ve had is when sending a group email to all participants booked on a session, for some reason, I have two clients who don’t receive the emails, they did to start with and both say they haven’t changed any of their settings. Review Source Response from Gymcatch October 4, 2021 Thank you very much for taking the time to write a review Maxine, we very much appreciate it. Delighted to read that you've found the system easy to set up and use and, as importantly, your customers too! The email issue you describe sounds as if they're going to junk or their email client may have blacklisted your email address - so definitely worth asking them to check those two items! Feel free to reach out to us on support if like to discuss further. Many thanks again, Ollie Director & Founder CH Caroline H. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Such a great platform" August 27, 2021 5.0 I really like Gymcatch and recommend it to other fitness professionals as it such an easy to use and valuable booking tool platform. Pros I love Gymcatch and how it has transformed the way I run my business, especially in the past year during the pandemic it means I have been able to be cashless and more profitable too. The customer service from the team is also amazing too and their how to guide videos are really useful. Cons I think it would be useful to be prompted/notified when a customer purchases a package. Rather than just when a class is booked. I would also like to know when a customer purchases an on demand workout, to help record which workouts are the most popular rather than having to go into each individual workout video. Review Source Response from Gymcatch September 1, 2021 Thank you very much for taking the time to write a review Caroline. We really appreciate it and the feedback too! I'm pleased to say that both those notification additions are in the development pipeline and will be out soon. Many thanks again, Ollie Director & Founder LO Lynne O. Dance fitness Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "GYMCATCH is my new PA!" September 28, 2021 5.0 I was trying to accept class fees by bank transfer and was chasing clients and losing track of who had paid. Gymcatch has made my business look more professional and saved me so much time and stress. Pros I love using GYMCATCH because it’s super intuitive. The tutorial videos show you how it works and help with the initial set up and after that I just copy sessions to create new ones! It’s quick and easy. Cons I have friends who were less tech savvy who found bit tricky to get going but the customer support team always help and explain what’s gone wrong. Review Source Response from Gymcatch October 3, 2021 Thank you very much for taking the time to write a review Lynne. We really appreciate it. Delighted to read how Gymcatch has helped 'digitise' your business and the benefits that's brought. Many thanks again, Ollie Director & Founder LN Laurie N. Pilates Instructor Health Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent Fitness Studio app" June 12, 2024 4.0 Great experience with this app from conception of my business throughout its growth. Pros Easy to set up with help from professional team. User friendly once up and running.... Cons I didn't experience any particular cons but some of the set up features could be slightly improved Review Source Response from Gymcatch June 25, 2024 Thank you for writing us a review, Laurie, we truly appreciate you taking the time out to do so. Fantastic to hear that you have found the system user friendly and our support team were a great help for you. We have released increased support for new business over the last 12-18 months (with more to come) but if you did have any specific feedback on this please do email us at support@gymcatch.com. Many thanks again, The Gymcatch Team PB Polli B. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing integration and small business tool!" August 30, 2021 5.0 Pros Price is unbeatable for the value! Payment setup is super easy. Website integration is good. Discounts and discount control. Auto refunds. Honestly, everything is great! Cons Running custom reports, Attendance tracking, customizing the packages to include custom color graphics, cant track using 3rd party analytics, can't control who is not allowed to purchase passes, cant create a free class for new members... Review Source Response from Gymcatch September 2, 2021 Thank you very much for taking the time to write a review Polli - we really appreciate it and so pleased that you get the most out of our wide feature set! Thank you too for the feedback. Believe we've spoken in line on each, but colours and taster for new registrations only both coming soon! We'll also add our new priority access feature to packages to help with your pass request soon too. Many thanks again, Ollie Director & Founder NK Nat K. Zumba instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Zumba Class Bookings" September 28, 2021 5.0 Gymcatch has improved attendance at my classes, it has created an excitement to get booked before the class gets full, and it has saved me valuable time before each class having to take participants' money and record their attendance. Pros I love that users can book themselves into my fitness classes and pre-pay online as it has improved commitment to attend. I like that they can book for more than one person easily, and it's really easy for me to cancel bookings and/or add participants myself to transfer them to a different session. Cons I wish there was a BOOK NOW button I could add to my Facebook profile to link to Gymcatch Review Source Response from Gymcatch October 3, 2021 Thank you very much for taking the time to write a review Nat, we really appreciate it. I'm delighted to read we've helped with improved commitment and multibook too. Thank you too for the Facebook page. Happy to pick up directly if helps too... Unfortunately Facebook recently amended the button text options for where you can link to an external site (removing the BOOK NOW option). We certainly would prefer if they hadn't too. For specific reasons I can relay directly we won't be pursuing their direct integration that would enable an in Facebook book but hope the SIGN UP or CONTACT US options work well as an alternative. Many thanks again, Ollie Director & Founder Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.