# Gymcatch Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Gymcatch the right Fitness solution for you? Explore 222 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189291/Gymcatch/reviews --- Gymcatch 4.9 (222) [View alternatives](https://www.capterra.com/p/189291/Gymcatch/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of Gymcatch Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews CR Claire R Fitness instructorHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “The app is helpful to point customers to be able to book in for sessions and once their profile is set up, they can book in with ease.“ November 26, 2024 mM michelle M InstructorHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “It is a little expensive considering I only use it for 1 class a week and if you add on lots of extras it makes it even more.“ December 3, 2025 CR Claire R Fitness instructorHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “The auto-credits/cancellation feature has saved me countless hours of admin! If ever you have a query or issue, the Gymcatch team are always on hand to help resolve.“ November 26, 2024 TG Tea G Owner and trainerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “Sometimes it is slow as if there is a bug but there is none.“ November 27, 2024 AT Ashleigh T Fitness InstructorHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “Great, been using since I restarted my classed after covid in June 2021 and wouldn't switch to another provider“ December 3, 2025 DM Dawn M Self employed fitness instructorHealth, Wellness and Fitness, Self-employedUsed the software for: Less than 6 months. “I am totally untechnical and it was very daunting for me (64 this year, brain cells slowing and not technical even when younger...). “ June 1, 2023 HF Helen F Yoga Teacher and Wellness CoachHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “I have found Gymcatch really useful for manage my yoga class bookings, relatively easy to use and if there is anything I have been unsure of the customer service team are exceptional (this is one of the best things about using gymcatch!)“ April 29, 2024 HC Hazel C Pilates instructorHealth, Wellness and Fitness, Self-employedUsed the software for: More than 2 years. “Within 3 months of leaving Gymcatch and moving to TeamUp, all the spaces in my classes are now filled, so taking the risk of a more expensive software has paid for itself several times over already. Unless you have a very small and simple business, I would suggest steering clear of Gymcatch.“ December 5, 2022 ## Showing most helpful reviews Showing 1-25 of 222 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Caroline B. Bachelor in Supply Chain Management Consumer Goods Used the software for: 1-2 years ### "software that provides quality" September 17, 2024 4.0 It provides ease and order for well-managed reservations. It is a moment of release from stress and workload by exercising for our health Pros I like to use Gymcatch to schedule my fitness classes and my time at the gym. Before it was a mess to have clear information about dates and times available for classes. Now it is much easier to keep track of the time I want to reserve my spot. I also like that I can make payments directly without complications, a very useful tool to lead a more relaxed fitness life Cons There is still nothing I can say that I dislike, for my well-being everything has worked perfectly Review Source Response from Gymcatch October 1, 2024 Hi Caroline, Thank you so much for taking the time to leave us a review, we really do appreciate it. Delighted to read that using Gymcatch has made it easier for you to schedule and pay for classes and keep everything organised for a stress-free fitness life. Many thanks again, The Gymcatch Team PM Priya M. Pilates instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Gymcatch has saved me hours in admin time!" November 26, 2024 5.0 saves me hours of admin, made my life much easier, easy for clients to book and cancel, fabulous customer service, super responsive and helpful team Pros easy to use, cost effective, excellent customer service Cons just that i was too late to use my discount code ,my own fault though! Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Gymcatch had the features i need and was cost effective Review Source Response from Gymcatch December 11, 2024 Hi Priya, Thank you for taking time to write a review for us, we really appreciate it. Fantastic to read that the platform is saving you hours on admin management and that our support team have been there when you've needed them for assistance. Many thanks again, The Gymcatch Team LS Louise S. Fitness instructor Professional Training & Coaching Used the software for: 6-12 months ### "Good easy app to use " August 27, 2021 3.0 Good Pros Like the ease of booking and colourful pages. Good for fitness use. Cons Having to pay. The tone it takes to organise classes Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Easier to use Review Source Response from Gymcatch September 1, 2021 Thank you very much for taking the time to write a review Louise. We very much appreciate it and are pleased you like the ease of booking, page layout and fitness use case. Thank you too for the feedback on tone - always a balancing act to try to ensure clear, communicates power of system and not too technical! Please do send anything specific in relation to support@gymcatch.com, always very welcome indeed! Many thanks again, Ollie Director & Founder SB Stephanie B. Yoga instructor Recreational Facilities and Services Used the software for: Less than 6 months ### "Great tool" June 12, 2024 5.0 Loved the tool and service was fantastic. Definately prefer over similar products duebto ease of use and set up. Pros The ease of use was great and price in comparison to similar products. It was easy to set up courses that also allowed for drop in class registration. Cons When I imbeded the calebdar into my website sometimes it took a little while to load. I'd also like to see more seamless display of courses and class options for the same class be easy to identify. Flipping between tabs was not intuitive to my clients. It would also be great to download all payment reports annually instead of monthly, or at least a longer period with all the categories in one report. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Gymcatch Less expensive and seemed to have similar features. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I could not have clients register for courses or single classes for the same series and the wix system is clunky and time consuming. Review Source Response from Gymcatch June 25, 2024 Thank you for taking the time out to write us a review, Stephanie, we truly do appreciate it. Delighted to hear that the system was easy for you to use and set up and that we allowed you take drop-in bookings as well as full course bookings. Thank you for your feedback on the embedded web app, we will continue to optimise these to the best of our ability so that we can minimise these load times for you. Customers can access course details via the session as well as by switching between the Schedule and Courses tabs, but I will make sure this feedback gets back to the product team to review as well. We do have plans to develop some significant enhancements to internal Gymcatch reporting in the future, so I hope when these are released they be an improvement for you, but you can also access payment/financial reports on your Stripe account. Many thanks again, The Gymcatch Team jR jasmine R. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Gymcatch is great for class management." March 15, 2024 5.0 The customer care team are fast and really helpful. The system is reliable and easy to use. Pros It was easy to set up and allowed me to be paperless, in terms of attendance sheets and PAR-Q information. I also didn't have to handle cash or credit card details. Cons The analytics of customer behaviours. it was hard to analyse class performance, look for trends, segment marketing strategies with the data provided. Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch The free offer was good and after the free trial it was a better system for my needs. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Offer through Clubbercise for free trial. Review Source Response from Gymcatch March 19, 2024 Thank you very much for taking the time to write a review Jasmine.  Delighted to read overall found the system meets your needs and great ease of use.  Thank you too for the feedback on adding more analytics - certainly something that is on our roadmap. Many thanks again, Ollie CEO & Founder SS Sarah S. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best Booking System For Fitness Professionals" August 17, 2021 5.0 Pros It’s easy to use. It helps me manage my business and automates the booking process, which I was previously having to do manually. Gymcatch helps me connect with my clients and simplifies their bookings and payments. Plus they are adding incredible new features all the time! Cons Zero complaints they literally have thought of everything! Alternatives considered [TrueCoach](https://www.capterra.com/p/155784/truecoach/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing Gymcatch Fantastic value for money including a free trial option and transparent pricing. The support from the customer service team is second to none. I feel like the Gymcatch team actually cares about the success of my business, whereas the alternatives often tend to view their customers as another brick in the wall. Gymcatch actually believes in the power of small-scale local businesses and is enthusiastic about delivering a positive impact with what they do. Review Source Response from Gymcatch August 24, 2021 Thank you for taking the time to write a review Sarah, we really appreciate it. We are so passionate about supporting fitness in the community and so pleased this comes through to you and our customers. Many thanks again, Ollie Director & Founder GO Geraldine O. Personal Trainer Professional Training & Coaching Used the software for: 6-12 months ### "The best app for my business!" February 6, 2021 5.0 I honestly wouldn't use another app for my business. It's everything that a business needs and allows me to look more professional in an industry that is quickly becoming oversaturated. I can't recommend this app enough and the customer service I've received from day one has been nothing short of excellent. It's pushed my business to stand out from so many others while still allowing me time to spend with clients. I really didn't want an app that was too time consuming and would lead me to neglect my clients and take away that personal experience by constantly having to update or rework an app. Pros What I like most about this software is that it's easy to use. It's free for my clients to download, easy for them to book, pay and cancel all in one place. Easy for me to schedule classes ahead of time (months if needed). I have the option to turn on or off extra bolt on's, which is very handy and one that covers my business well. I can easily make a class an online class with zoom by tapping a button and it arranges links, ID's, passwords ect, making it easier on me and less time consuming. It also works very well with Stripe, the app that handles all of the payments. One of the best features I find that this app has is the option to refund a client with a class pass rather than actually removing money from my account, a win win in my opinion. Cons I suppose the only negative I have with the software is how many Zoom meetings I can make. Nothing really to do with Gymcatch as it's a Zoom problem but sometimes when making online classes it won't pre-set them as I'd have gone over my 100 class limit for that day meaning I've to wait until the following day and trying to figure out what classes didn't set itself up. Alternatives considered [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing Gymcatch The price of any other app or software was too expensive for what I was making. Starting out as a small business its difficult to properly invest when you don't make enough money. Any other app I looked into was charging me £40+ a month but only allowing me to have a certain number of clients (50) before I'd have to upgrade. They also didn't allow me to personalise the app to fit my image for my business. With Gymcatch I can add all my own photos, my own descriptions, times whatever I wanted to make it mine for a fraction of the cost. Review Source Response from Gymcatch February 9, 2021 Thank you very much for taking the time to write this comprehensive review Geraldine. We're genuinely delighted Gymcatch works so well for you. Thank you too for the Zoom feedback! In relation to that one limit we'll continue to work with Zoom in the hope they relax that daily limit. Many thanks again, Ollie Director & Founder HH Hayley H. Fitness instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Fantastic app " August 29, 2021 5.0 Fantastic. I would recommend 100%. Easy to use with outstanding customer service. Pros Simple to use for both businesses and clients. Lots of extra features to suit your brand/company. You only pay for what you need and you can swap and change it monthly. Everything you need in one place. Cons My only complaint would be that the client messaging system can sometimes be slow. So there can sometimes be a delay receiving messages. Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch Value for money. Downloadable app. Easier to navigate. No fuss login system. Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) I originally had the free version of bookwhen and due to extra classes and bookings I needed to move to the pay version. I shopped around. Review Source Response from Gymcatch September 2, 2021 Thank you very much for taking the time to write a review Hayley. We really appreciate it and so pleased the software meets your needs at the right price. Thank you too for the messaging feedback - whilst not something we're seeing more widely, some updates coming to update that soon which I think may help. Please do get in contact with support if need us to look at anything in relation with you. Many thanks again, Ollie Director & Founder JD Jenna D. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "BLOOMIN MARVELOUS" July 6, 2021 5.0 Pros The customer service given by the Team especially \[SENSITIVE CONTENT\] is phenomenal, for such a great value product they really do go above and beyond to support you. Nothing is too complex for them to resolve. Highly skilled, intelligent, friendly individuals. Zero complaints! Cons Only thing that could be a useful tweak in the future is the potential for adding different calendars for different areas of the business rather than having appointments. It would also be super helpful to be able to have an online ParQ and the o\[ption to tag different waivers to the different options available to clients. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Gymcatch I do currently use both as per above mentioned options are available and easier to manage. Review Source Response from Gymcatch July 7, 2021 Thank you very much indeed for taking the time to write a review Jenna. We really appreciate it. Delighted to hear we've done a good job supporting you and the tools met your needs. Thank you too for the feedback - all part of wider plans, and will ensure add an extra vote to our records for their addition! Many thanks again, Ollie Director and Founder GY Georgia Y. Barre fitness instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "The best booking system out there" January 16, 2025 5.0 The customer service was absolutely amazing and generally the ONLY booking company I have ever enjoyed using. It was just simple, clear and easy to use. Pros It’s the most simple and clear booking system for both the business and the students! Cons There’s nothing I don’t like about Gymcatch Review Source Response from Gymcatch January 21, 2025 Hi Georgia, Thank you so much for taking the time out to leave us a review, we really do appreciate it. Fantastic to see that the system has been simple for both yourself and your customers to use and that our support team have helped to make your experience with us an enjoyable one. Many thanks again, The Gymcatch Team KD Kelly D. Fitness Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent customer support" February 28, 2023 5.0 Gymcatch made running my classes so much easier as did not have to worry about bookings or payments as clients could do it all themselves Pros I was offered a great starting deal for this software after switching over from a competitor so was able to access all the 'bolt ons' I needed for a very reasonable price. The customer service was very quick and helpful whenever I needed it and my customers said it was a very easy system to use Cons Once the offer period had expired some of the additional items that were handy to have but not essential made it a bit expensive. Also setting up the schedule was a bit fiddly to start but once done it was easier Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch Price Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) I was offered a great deal as a Clubbercise instructor Review Source Response from Gymcatch March 22, 2023 Thank you very much for taking the time to write a review, Kelly, it is very much appreciated! Fab to see that our customer support has been responsive and effective for you and that the system has been easy to use for you and your customers. Many thanks again, Ollie Director & Founder JT Jodie T. Director of Vital Wellness Pilates Health, Wellness and Fitness Used the software for: 6-12 months ### "Happy Customer" April 27, 2022 4.0 I'm very happy with the app. Pros Easy to use and reasonably priced. Ability to collect client data. Cons I'd love to see more measuring capabilities - e.g. how many clients are purchasing particular packs. This will assist with sales and marketing. An easier way to intergrate the booking system into my website so customers can book directly from my website. Reason for choosing Gymcatch It was recommended to me by a friend in the fitness industry. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) They are way too expenses for small businesses. Review Source Response from Gymcatch May 9, 2022 Thank you very much for taking the time to write a review, Jodie, it's very much appreciated. Great to hear that you found the system easy to use and our price point was right for you. We are always working on enhancing our features and services so we will certainly consider adding these options in to our reports and analytics. Many thanks again, Ollie Director & Founder ST Sue T. Managing Director Health, Wellness and Fitness Used the software for: I used a free trial ### "Whats not to like about Gymcatch." August 12, 2024 5.0 Excellent, the support team are brilliant. Pros Saves me a massive amount of work, no more hanging around after class waiting for payments, no more tracking sessions and I get paid if people decide to not show up or cancel last minute. It also makes me look much more professional, no tooing and frooing with messages either. Cons I am really just learning with technology and sometimes struggled with some aspects but that was more down to me than the app. Review Source Response from Gymcatch August 21, 2024 Hi Sue, Thank you so much for taking the time out to write a review, we really do appreciate it. Delighted to hear that Gymcatch is saving you time and admin whilst simultaneously helping to boost your income. Great to hear that the support team have also been on hand to help when needed. Many thanks again, The Gymcatch Team MC Mandi C. Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Gymcatch review " May 10, 2024 5.0 Very positive - it’s given me time back to focus on my business Pros All of it from the free trial to having online assistance when I couldn’t understand something - this has helped to take the burden of admin off me Cons The costs for add on features seems high compared to what it’s actually doing Review Source Response from Gymcatch May 14, 2024 Thank you for leaving us a review, Mandi. It's great to hear that Gymcatch has given you that admin time back to focus on running and growing your business and that our support team have been there when needed. Many thanks again, Ollie Director & Founder BK Bo K. Fitness Professional Health, Wellness and Fitness Used the software for: 6-12 months ### "From Mindbody to GymCatch" July 23, 2022 5.0 They have saved me a fortune and their customer service is always there. Perfect small business or private studio or PT app. Pros The effectiveness for the price is incredible. Does everything I need my business to do. Really happy I made the switch. Cons They are constantly evolving and adapting to the point I can’t really fault them at this stage. We all want the stars, but in general they keep it coming. Last update and features has elevated my Members’ experience. Reason for choosing Gymcatch GymCatch was a very welcome Christmas present Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost Review Source Response from Gymcatch August 1, 2022 Thank you very much for taking the time to write a review, Bo, it's very much appreciated. Delighted to hear Gymcatch has been able to save you money whilst still providing high quality features for your business. It's also great to hear that our ongoing updates and enhancements continue to improve your customers' experience booking classes with your business. Many thanks again, Ollie Director & Founder TI Tess I. Fitness Instructor and business owner Health, Wellness and Fitness Used the software for: 1-2 years ### "How did I ever manage without It?!" September 30, 2021 5.0 Could not have had better support. I am not technically minded and was anxious about switching to an on-line system but I was helped so much it turned out to be much simpler than I feared. Pros Gymcatch is hugely popular with all my clients and saves me hours of work each week. Paperwork is a thing of the past and the constant improvements keep making the product better. Ease of use and great support if you get stuck are also big pros for my business. Cons Not being able to book multiple places for the same client can be a problem but this only arises on occassionand I am sure it will be possible in the future. Reason for choosing Gymcatch Ollie set up a personal call which was the game changer. His confident, easy going attitude gave me faith that Gymcatch would be a good match for my business. The support during the initial set up was over and beyond what I could have expected. Review Source Response from Gymcatch October 3, 2021 Thank you very much for taking the time to write a review Tess. We're delighted you're using Gymcatch and that both you and your customers are finding things easy. Also pleased to learn I was some help in the process, albeit sure the team would have excelled without me too! Many thanks again, Ollie Director & Founder CF Charlotte F. Studio owner & Pilates teacher Health, Wellness and Fitness Used the software for: 2+ years ### "Studio owners GymCatch experience" August 27, 2021 5.0 Great, when I have had a problem, the response has been excellent. Very helpful and keen to make things work for us. Also listened to suggestions to improve the service. Pros The phone app is excellent and there are now lots of add on features that have helped me take and manage online bookings from anywhere. There are videos explaining how to do things. The team listen to suggestions… example courses and drop ins. The emails are great so everyone knows what is happening. Cons A few things, some times clients click twice and end up booking in twice and do not mean to. There are lots of options and I feel there is lots to go wrong if you don’t fully understand the set up. I am still learning. The “How to “ videos are excellent. Sometimes there are lots of clicks to get to where I need, all takes time. Generally the product is excellent though. Reason for choosing Gymcatch I had booked a yoga session elsewhere using GymCatch and I thought how straight forward it was and easy to use. The cost is a big factor and I liked the fact that you can choose to add different functions that you need and there is scope there. Review Source Response from Gymcatch September 1, 2021 Many thanks for taking the time to write a review Charlotte. We really appreciate it and are so pleased the software is meeting your needs and expectations. Thank you too for the feedback - passed to the product team as we're always working to make things easier! Many thanks again, Ollie Director & Founder JB James B. Instructor Sports Used the software for: I used a free trial ### "My Gymcatch review" September 15, 2023 5.0 10 Pros I like the fact i am on a free trial - very easy and quick to create a class and put it on a time table with all relevant information about the class - customer service has the bot for most commonly asked questions and also a person to speak directly to - very good. Cons I haven't found anything yet ! Its a great asset for me and I cant see me switching . Reason for choosing Gymcatch Because of peoples reviews and recommendations - its great. Review Source Response from Gymcatch September 19, 2023 Thank you very much for taking the time to write a review, James, it is very much appreciated! Great to hear that your free trial is going so well and our support services have been there for you as needed. Please do continue to reach out to us with any questions you may have. Many thanks again, Ollie Director & Founder HR Helena R. Pilates Teacher Professional Training & Coaching Used the software for: Less than 6 months ### "Likes and dislikes" August 27, 2021 4.0 I’ve enjoyed the time with gym catch but it was hard to set up and I’ve spent a lot of time chatting to online help. I haven’t added demand yet so I hope that’s easy. Pros Feels fun and modern Like that it’s a growing company The people are really helpful in the chat when you can’t work something out. Cons Calendar integration not great sends double one that’s cancelled so you calendar is a mess. No name on booking in the calendar . No reminder text sent to clients . Not designed for 1-1 bookings PT. Want to reach out for help in the evenings and weekends but gym Catch closes. Vids on YouTube are fast and bit quick to follow. Bit expensive as most people need all the add on’s to compete with other booking systems. Would like more templates on offer. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[TeamUp](https://www.capterra.com/p/150357/Teamup/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch You offered a trail test Review Source Response from Gymcatch September 1, 2021 Many thanks for taking the time to write a review Helena. We appreciate the feedback! I'm pleased that you've found the feature set wide and our team helpful. Thank you for the calendar sync and PT feedback. We've certainly focused on group classes historically and we agree there's some enhancements to make for intelligent variable appointment scheduling and these will be going into development soon. Please do feel free to reach out directly if you'd like to learn more in relation (support@gymcatch.com or online chat as these reviews are deliberately anonymised). In terms of outside of office support, we do generally reply outside of office hours (and have weekend times for replies) but these are not live rather clear downs. We keep that under review and may amend hours in due course. Many thanks again, Ollie Director and Founder GH Gail H. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great inexpensive booking system for a small business " October 4, 2022 5.0 Easy. Great service from the team. Always coming back promptly to a question or query. Pros It’s easy to use for both the business and the customer and it’s affordable. Cons The inability to communicate with customers via text Reason for choosing Gymcatch My husband spent 25 years in the leisure industry. He did the research as he had worked with multiple large providers before. He felt this was the best option on the market for our small business. Review Source Response from Gymcatch October 11, 2022 Thank you very much for taking the time to write a review, Gail, we really appreciate it. Very pleased to hear the software is working so well and, indeed, to receive such an endorsement from someone with 25+ years in the industry . Whilst we don't presently offer SMS features, please do contact the support team if you'd like to learn more about the in-app messaging features that are present. Many thanks again, Ollie Director & Founder MC Maxine C. Fitness In Health, Wellness and Fitness Used the software for: 1-2 years ### "Gymcatch has simplified my life!" October 2, 2021 5.0 I would highly recommend Gymcatch, the software is very simple to use, customer support are always always quick to get respond if I’ve had any queries. Pros I was very sceptical about setting up a booking system and wasn’t too sure how my class participants would find using the software. It’s been SO easy for me, and more importantly for them! With 40+ participants attending classes during lockdown, Gymcatch has been invaluable. Cons The only problem that I’ve had is when sending a group email to all participants booked on a session, for some reason, I have two clients who don’t receive the emails, they did to start with and both say they haven’t changed any of their settings. Review Source Response from Gymcatch October 4, 2021 Thank you very much for taking the time to write a review Maxine, we very much appreciate it. Delighted to read that you've found the system easy to set up and use and, as importantly, your customers too! The email issue you describe sounds as if they're going to junk or their email client may have blacklisted your email address - so definitely worth asking them to check those two items! Feel free to reach out to us on support if like to discuss further. Many thanks again, Ollie Director & Founder CH Caroline H. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Such a great platform" August 27, 2021 5.0 I really like Gymcatch and recommend it to other fitness professionals as it such an easy to use and valuable booking tool platform. Pros I love Gymcatch and how it has transformed the way I run my business, especially in the past year during the pandemic it means I have been able to be cashless and more profitable too. The customer service from the team is also amazing too and their how to guide videos are really useful. Cons I think it would be useful to be prompted/notified when a customer purchases a package. Rather than just when a class is booked. I would also like to know when a customer purchases an on demand workout, to help record which workouts are the most popular rather than having to go into each individual workout video. Review Source Response from Gymcatch September 1, 2021 Thank you very much for taking the time to write a review Caroline. We really appreciate it and the feedback too! I'm pleased to say that both those notification additions are in the development pipeline and will be out soon. Many thanks again, Ollie Director & Founder bH ben H. Companhy director and personal trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "The best software for managing a fitness based business - PERIOD! " February 19, 2020 5.0 The product has been super simple to use and set up. You can set up packages to suit all the different payment options you would need for your business. I use it to manage the admin side of everything from taking payments to making bookings and handling cancellations. It's the backbone of my business now. Pros I have been using GymCatch to run my boot camp and personal training business. I wouldn't go elsewhere, its automated and handles everything for me so my clients just book in or cancel when they want. I just check the numbers when I am setting up and everything is handled for me and the money arrives in my account. Their support is second to none - the live chat facility is awesome and they truly believe in their product so much so that they will do whatever they can to make sure that the clients are happy. I REALLY recommend this product. Ben BootCampAtTulleys.com Cons The only thing I wasn't sure about with GymCatch was the fact that my clients cant add more people to an existing booking if they want to bring a friend for example. Review Source Response from Gymcatch February 21, 2020 Thank you for the review Ben! We really appreciate you taking the time and are truly delighted that Gymcatch has proved to be the right solution with you - we know you run a busy timetable, so fact this works for you and your clients means a lot. Thanks too for the multibook feedback. As sure you're aware, they can add additional places at first booking but adding post that booking isn't presently supported - it's on the enhancements list though! Many thanks again, Ollie Director & Founder JM Joanna M. Studio owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy, affordable system " December 7, 2021 5.0 Wonderful! Superb support and totally reliable app Pros This software makes booking classes, and courses so easy. I love the ability it has to offer online classes too and the efficient way it sends out links to these sessions. Highly recommend it’s a fraction of the price of other apps Cons When I first signed up there was no membership feature, but that has since been added. Excellent service Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost Review Source Response from Gymcatch December 8, 2021 Thank you very much for taking the time to write a review Joanna, we really appreciate it. Delighted to read the software has met your in-person and virtual needs. Many thanks again, Ollie Director & Founder GS Gisella S. Zumba Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Zumba with Gisella - I Love Gymcatch! " August 27, 2021 5.0 Very efficient, easy and great communication when I have questions Great customer service Pros Calendar, scheduling , waiting list , payment Cons I would like to be able to schedule opening for bookings for my 7:15pm classes on Mondays but I can’t because had to be exact times So my other classes al open wed 8pm but with that one have to do it manually Reason for choosing Gymcatch I was offer lots of similar products but I liked Gymcatch because have me a trial and we’re very responsive Review Source Response from Gymcatch August 31, 2021 Thank you for your review Gisella, we really appreciate you taking the time. Delighted to read you're using the system's capabilities too! Thank you for the booking opens feedback - we have amending that controller for more custom settings on the roadmap so expect that issue to drop away in due course! Many thanks again, Ollie Director & Founder Similar Products Featured ## Related categories [Club Management](https://www.capterra.com/club-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Fitness](https://www.capterra.com/fitness-software/)