# Page 2 | Gymcatch Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Gymcatch the right Fitness solution for you? Explore 222 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189291/Gymcatch/reviews --- Gymcatch 4.9 (222) [View alternatives](https://www.capterra.com/p/189291/Gymcatch/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 2 - Reviews of Gymcatch ## Showing most helpful reviews Showing 26-50 of 222 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AT Ashleigh T. Fitness Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Amazing Booking system " December 3, 2025 5.0 Great, been using since I restarted my classed after covid in June 2021 and wouldn't switch to another provider Pros Very easy to use and I have a lot of older clients which is a big plus. Its also very appealing to look at Cons Sometimes if there is a glitch people struggle to book sessions but it rarely happens. I also released a new package on BF but some that already had package couldnt purchase another but others could Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch I preferred the overall look of gymcatch. A friend and fellow instructor was already using gymcatch so I also joined Review Source Response from Gymcatch December 15, 2025 Hi Ashleigh, Thank you for taking the time to write a review for us. Fantastic to hear how user friendly the system is for you and your customers. We take any issues in the system seriously and are always more than happy to discuss them with you and work towards a resolution.  Many thanks again, The Gymcatch Team AE Amanda E. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Gymcatch easy to use and good value for money " December 2, 2025 5.0 Good overall experience Easy to use and understand how to set schedules and packages Good help manuals to get you used to using the system Pros It's easy to work with find ways to learn about different features and it's not very expensive even when you purchase all features Cons Some of the restrictions around the programming like if you have two sites separating the schedule rather than buying two subscriptions How members on memberships can't allocate their next months classes to the membership until the 1st of the Month passes Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/)[ClassPass](https://www.capterra.com/p/249675/ClassPass/)[Momence](https://www.capterra.com/p/229516/Ribbon/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Gymcatch Ease of use Cost of product Good customer support Review Source Response from Gymcatch December 15, 2025 Hi Amanda, Thanks for taking time out to write a review for us. Great to hear how easy to use the system is for you. Memberships configured for longer periods of time allow customers to book sessions and use credits in future billing periods. If you've currently got your memberships configured to only be 1 month in length, then this may be causing this issue. Please feel free to reach out to us on support if you'd like to discuss this functionally in more detail.  Many thanks again, The Gymcatch Team mM michelle M. Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Very happy with Gymcatch" December 3, 2025 4.0 Very happy with Gymcatch. It does everything I want it to do. Book clients in for classes and you can use a form to ask parq questions and consent before the class. Pros It’s a very easy system to use. My clients like using it as well and say it’s easy to book onto classes and log on to see what they have booked. Cons It is a little expensive considering I only use it for 1 class a week and if you add on lots of extras it makes it even more. Switched from [Sign In Solutions](https://www.capterra.com/p/150664/sign-in-solutions/) It used to be free and when they started charging is was going to be really expensive. Review Source Response from Gymcatch December 15, 2025 Hi Michelle, Thank you for taking time out to leave us a review, we genuinely appreciate it. Fab to see that both yourself and your customers find the system easy to use. Many thanks again, The Gymcatch Team LM Lee M. Fitness Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "The User-Friendly Booking System That Just Works!" June 29, 2025 5.0 I really enjoyed using Gymcatch for almost 18 months and would happily use it again, if the need arose. Pros Ease of set up and the ability to chat with support, when stuck and needing some guidance. \[sensitive content hidden\] and Team were on hand within minutes and were extremely helpful Cons Some of the terminology used can be tricky for customers to get their head around, such as "Courses" . Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch Recommendation from another Fitness Professional Review Source Response from Gymcatch July 9, 2025 Hi Lee, Thanks for taking time out to write a review for us. Fantastic to hear how user friendly the system was for you and that our support team were on hand when needed. We'll certainly look to review our terminology to improve that user experience! Many thanks again, The Gymcatch Team CR Claire R. Fitness instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Gymcatch saves me time every week!" November 26, 2024 5.0 Gymcatch is a great platform that is easy to use for both instructors and clients alike. The app is helpful to point customers to be able to book in for sessions and once their profile is set up, they can book in with ease. The different bolt on features are brilliant to use as and when your business requires and it’s so good you can swap them as you need. The auto-credits/cancellation feature has saved me countless hours of admin! If ever you have a query or issue, the Gymcatch team are always on hand to help resolve. Pros Easy to use app for clients Auto refund/cancellation bolt ons No contract Cons Would like to be able to generate customer attendance reports/analysis Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Cost and there being an app for customer to use Review Source Response from Gymcatch December 11, 2024 Hi Claire, Thank you for taking time out to leave us a review, we genuinely appreciate it. Delighted that the system has proven to be an easy platform for you and your customers to use and that the flexible bolt-on features have allowed to you to cater Gymcatch to your needs and save you time on unnecessary admin. Many thanks again, The Gymcatch Team EF Emma F. Dog trainer E-Learning Used the software for: Less than 6 months ### "Intuitive scheduling software that my and my clients love" December 3, 2024 5.0 It has streamlined by business and increased bookings Pros I like that the scheduling page showcases my offerings in a clear and intuitive way for clients all in 1 place; I feel this has increased bookings from when I used to use Acuity that listed them in sub sections Cons I would like to be able to have email automation, such as a reminder and follow up email auto sent. It would be beneficial if I have a 2-way link with Google to aid scheduling. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Gymcatch recommendation from a friend and more reasonable cost very VERY helpful staff. Great communication and onboarding Switched from [Acuity PPM](https://www.capterra.com/p/183090/Acuity-PPM/) I have to use both in tangent as gymcatch is not suitable for my 121s Review Source Response from Gymcatch December 11, 2024 Hi Emma, Thank you so much for leaving us a review, we genuinely appreciate it. Great to hear that the scheduling display has been both clear for your customers and has contributed to increasing your bookings. Scheduled reminders and improvements to appointment functionality are both on the cards for future enhancement, so we look forward to seeing how these will further help your business to thrive! Many thanks again, The Gymcatch Team TG Tea G. Owner and trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Gymcatch, my assistant" November 27, 2024 5.0 Gymcatch has helped my buissiness a lot! My pilates studio is basically a "one woman show" but with gymcatch I feel like I have an assistant. Pros It is simple, for both clients and admin, but also offerrs a lot of possibilities and variations in designing it for everything my buissines needs. Cons Sometimes it is slow as if there is a bug but there is none. That can be a bit confusing, still everything works. And it woul be better if messages could be larger an possibility of pasting a link would be great. Review Source Response from Gymcatch December 11, 2024 Hi Tea, Thanks for taking the time to write a review, we really do appreciate it. Fab to hear that the system has been simple for you and your customers to pick up and that the setting have given you the flexibility to adapt as your business needs have evolved. We'll certainly look to see where we can make improvements to our internal messaging feature in future! Many thanks again, The Gymcatch Team LK Laura K. Group exercise instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Perfect booking platform" November 26, 2024 5.0 Was very easy to integrate, friendly and supportive team, definitely takes a lot off my hands, customers are very happy with the booking system. Pros Thebl flexibility of the platform, wide range of add-ons, very reasonably priced and user friendly. Cons Have not encountered anything negative at this point. Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Pricey and at the moment is not managed by myself, switched to gymcatch to have full control. Review Source Response from Gymcatch December 11, 2024 Hi Laura, Thank you so much for taking time to write us a review, we really do appreciate it. So glad to hear that you and your customers have found the system easy to use and that our support team have been able to assist with any queries. Many thanks again, The Gymcatch Team GY Georgia Y. Barre fitness instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "The best booking system out there" January 16, 2025 5.0 The customer service was absolutely amazing and generally the ONLY booking company I have ever enjoyed using. It was just simple, clear and easy to use. Pros It’s the most simple and clear booking system for both the business and the students! Cons There’s nothing I don’t like about Gymcatch Review Source Response from Gymcatch January 21, 2025 Hi Georgia, Thank you so much for taking the time out to leave us a review, we really do appreciate it. Fantastic to see that the system has been simple for both yourself and your customers to use and that our support team have helped to make your experience with us an enjoyable one. Many thanks again, The Gymcatch Team ST Sue T. Managing Director Health, Wellness and Fitness Used the software for: I used a free trial ### "Whats not to like about Gymcatch." August 12, 2024 5.0 Excellent, the support team are brilliant. Pros Saves me a massive amount of work, no more hanging around after class waiting for payments, no more tracking sessions and I get paid if people decide to not show up or cancel last minute. It also makes me look much more professional, no tooing and frooing with messages either. Cons I am really just learning with technology and sometimes struggled with some aspects but that was more down to me than the app. Review Source Response from Gymcatch August 21, 2024 Hi Sue, Thank you so much for taking the time out to write a review, we really do appreciate it. Delighted to hear that Gymcatch is saving you time and admin whilst simultaneously helping to boost your income. Great to hear that the support team have also been on hand to help when needed. Many thanks again, The Gymcatch Team LN Laurie N. Pilates Instructor Health Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent Fitness Studio app" June 12, 2024 4.0 Great experience with this app from conception of my business throughout its growth. Pros Easy to set up with help from professional team. User friendly once up and running.... Cons I didn't experience any particular cons but some of the set up features could be slightly improved Review Source Response from Gymcatch June 25, 2024 Thank you for writing us a review, Laurie, we truly appreciate you taking the time out to do so. Fantastic to hear that you have found the system user friendly and our support team were a great help for you. We have released increased support for new business over the last 12-18 months (with more to come) but if you did have any specific feedback on this please do email us at support@gymcatch.com. Many thanks again, The Gymcatch Team DM Dawn M. Self employed fitness instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "New user of GC and a total technophobe user at that!" June 1, 2023 5.0 I am totally blown away by the amount of support GC have given me with setting all this up. I am totally untechnical and it was very daunting for me (64 this year, brain cells slowing and not technical even when younger...). The level of support, patience and understanding from the GC team along with the effective outcomes has been amazing. Once you know what you are doing, it is so straightforward and I am flying with it all now. I honestly cannot believe how easy it all is so if you are worried about taking the leap, just do it coz if I can do it, anyone can. So many videos and posts showing you how to do it too. I hope the GC team are proud of their high level of support to their customers - really superb all-round. I am a very happy customer, thank you x Pros The online scheduling is so effective and has proven really popular with my customers. I LOVE this! Cons When I update a session, would be great if customers could be texted from you instead of emailed. Whilst the notification to the customers is really helpful and saves me so much time, not everyone checks their email daily and if a last minute or same day change, a text would be heaps better. Review Source Response from Gymcatch August 11, 2023 Hi Dawn, Thank you very much indeed for taking the time to write a review, we really appreciate it. I'm delighted to hear you've gained the confidence to go fully digital and reaping the benefits now! Also that the team were able to support as needed, as you say, 'once you know, you know!'. Thank you too for the SMS feedback. We keep that under review. Ultimately it's an extra cost that we have to pass on - perhaps encouraging users to download the apps and benefit from push notifications may be a good alternative. Team can pick up directly if want to learn more. Many thanks again, Ollie Director & Founder ZK Zoe K. Director Entertainment Used the software for: 1-2 years ### "Best Customer Service!!!" March 15, 2023 5.0 This software has allowed me to seamlessly run my business from scheduling to accounting. It has given me so much of my time back, I don't need to spend hours on admin anymore because of this. It is very user friendly and it did not take my customers long to get the hang of it. The best part has to be the customer support. If anything ever goes wrong or one of my customers needs assistance beyond my control, the support team are absolutely amazing. I never have to panic as they respond instantly via a live webchat and no issue ever goes unresolved. They are so well trained and knowledgable about all ends of the software. It is so refreshing to ask for help and actually receive exactly what you need. 10/10 would recommend. The return for what you pay for is next to none!! Pros This software has allowed me to seamlessly run my business from scheduling to accounting. It has given me so much of my time back, I don't need to spend hours on admin anymore because of this. It is very user friendly and it did not take my customers long to get the hang of it. The best part has to be the customer support. If anything ever goes wrong or one of my customers needs assistance beyond my control, the support team are absolutely amazing. I never have to panic as they respond instantly via a live webchat and no issue ever goes unresolved. They are so well trained and knowledgable about all ends of the software. It is so refreshing to ask for help and actually receive exactly what you need. 10/10 would recommend. The return for what you pay for is next to none!! Cons It has everything I need. Sometimes I am limited with features however, I feel that the limits are very niche to my industry. I don't think most businesses would need the things that I would. Reason for choosing Gymcatch Price, interface and reviews Review Source Response from Gymcatch March 17, 2023 Thank you very much for taking the time to write a review Zoe, we really appreciate it! Delighted to learn the features, interface and above all customer service have met or exceeded expectations. Many thanks again, Ollie Director & Founder RH Ruth H. Fitness Instructor / Administrator Health, Wellness and Fitness Used the software for: 6-12 months ### "Gymcatch helps get navigate Covid era and beyond!" August 29, 2021 4.0 Overall, Gymcatch has provided a more affordable option for our small nonprofit business to streamline sign-up, payment and package purchasing which became necessary during Covid. I would never go back! There are so many other features such as scheduling. calendar etc...that helps us to communicate with our clients. I love it! Pros This software is fairly easy to navigate and there is online chat help and Q/A to quickly assist with getting things set up. It allows my participants to take control of their punch cards and memberships without having to rely on me to manage it for them with paper or other means. Cons I feel like the web interface is not real pretty and the font is so small. I would love for this to be my main web page but it is not impressive in how it looks/reads. The mobile version looks way better. I did have some clients that struggled getting used to it (they would accidentally pay for class with a credit card instead of their purchased package because it wasn't clear to them how to navigate to it or they weren't signing in. Reason for choosing Gymcatch Price. It did what we needed it to do and it gave us a long enough free trial time to figure it all out and get it set up before we had to start paying. Review Source Response from Gymcatch September 1, 2021 Many thanks for taking the time to write a review. Very pleased to read the software has proved easy to use and cost effective. Thank you too for the web feedback. I'm sorry you'd like to see that look differently. As it so happens there are some tweaks that will follow the mobile styling more coming. That said, it's genuinely not something we've had fed back previously. We'd gladly pick this up directly - the reviews are deliberately anonymised, so please do contact us via support@gymcatch.com if you'd like in relation, all feedback always welcome. Many thanks, Ollie Director & Founder Many thanks again, Ollie Director & Founder VD Vanessa D. FitSteps Instructor Leisure, Travel & Tourism Used the software for: 6-12 months ### "Online Booking System for Fitness Classes" August 27, 2021 5.0 I love Gymcatch! I love the ease for customers to book fitness classes in advance. I can offer my customers different pricing packages too which Gymcatch help you to set up....like discount, membership & auto refund options. Pros Some customers have found using Gymcatch easier than what they have expected. Some of my customers do not like technology very much so I just say to them its like 'shopping online' for a holiday! It worked for me. Cons I would have liked the payment processing system all in with Gymcatch and not have a separate software called Stripe.....although it does work well together...... Review Source Response from Gymcatch September 1, 2021 Thank you very much for taking the time to write a review Vanessa, we really appreciate it. Absolutely delighted to read you and your customers find the software so easy to use. Thank you too for the payment processing feedback - we always veer towards custom builds where we can, with that one it's just such a big undertaking (including regulatory approvals etc), we think it's the best route for now certainly. Many thanks again, Ollie Director & Founder HC Hazel C. Pilates instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Tried this software for a couple of years" December 5, 2022 2.0 This software did not suit my business. Customers sighed a sigh of relief when I ditched it. Pros It was cheap. The support initially was useful. It allowed class swaps which at the time my existing software didn’t. Cons I swapped to different software after a few years as I got complaints on a weekly basis about gymcatch. I spent time with the team at gymcatch going through my account to see if there was a way to simplify, or if I’d made a mistake setting things up, but Gymcatch said I had everything set up the way it should be. It caused me constant weekly problems and was a time suck, and I realised I was losing new trade; new customers gave up trying to book with Gymcatch. In general, my customers disliked Gymcatch and moving software has been a great decision for the business. Within 3 months of leaving Gymcatch and moving to TeamUp, all the spaces in my classes are now filled, so taking the risk of a more expensive software has paid for itself several times over already. Unless you have a very small and simple business, I would suggest steering clear of Gymcatch. I think trying to save money with cheap software cost me money in the long term. Reason for choosing Gymcatch Because it would allow class swaps. (At the time, bookwhen didn’t have swap facility. They do now. In general, I would recommend Bookwhen over Gymcatch for customer ease of use). Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) A recommendation from a mentor. I now would not recommend Gymcatch after using it for a few years. Review Source Response from Gymcatch December 12, 2022 Thank you for taking the time to write a review Hazel, it is appreciated even though I'm sorry to read your experience wasn't what we'd expect. I'm disappointed we weren't able to resolve this for you. Having reviewed what correspondence was raised (especially given timings), it looks as if the use of the Private Access facility (gating who can see sessions to book), was likely the issue and one that either through configuration or communication to you we could / should have resolved. I will further review the tickets with the team to ensure learnings are taken. Please do feel free to email me directly should you wish to discuss further. We greatly value all feedback and would obviously love to see if we could be of any help in the future should your needs change. Many thanks again, Ollie Director & Founder Desmond B. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Gymcatch is Great " March 4, 2022 5.0 I have found using Gym-catch to be easy and great support with video tutorials It is now allowing me to grow my business in different avenues I am delighted I found Gym-catch Pros Gym-catch is helping me find new revenue streams clients are booking in advance and I am now able to sell my online videos through the app which has given me a bigger market Cons Clients don,t get Text reminders of sessions or if they are on a wait list I think this would be a good feature to add on Alternatives considered [LegitFit](https://www.capterra.com/p/190526/LegitFit/) Reason for choosing Gymcatch It was less expensive and I think I can do more with Gym-catch to help me grow the Business Switched from [Goldie](https://www.capterra.com/p/268055/Goldie/) Appointfix was pretty good but services were limited and it did not help me grow the business Review Source Response from Gymcatch March 7, 2022 Thank you very much for taking the time to write a review Desmond, it's very much appreciated! Delighted to hear the software is allowing you to increase your market and that our support videos have been a such a great help! Many thanks again, Ollie Director & Founder AB Alida B. Pilates instructor Leisure, Travel & Tourism Used the software for: 6-12 months ### "Couldn’t live without gymcatch now !!!" September 27, 2022 5.0 I don’t think I could work without gymcatch now ! My business is small but it has taken the worry out of wether people will attend or not . The more classes I do the more necessary gymcatch is . Pros It’s easy for everyone to use . I have had very few issues and any queries I’ve had have been answered immediately and I am old and not great with software !!😂 Cons Slight niggle …. I have to log on through business portal every time ! Unless I’ve got that wrong ??? Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch Special offer I think Review Source Response from Gymcatch October 6, 2022 Thank you very much for taking the time to write a review, Alida, we really appreciate it. Delighted to hear that the system has proved easy to use for all. Re your question around the Business Portal - there's a keep me logged in feature, as well as in mobile app features available, so if you've not found those please do get in touch with the support team and they'll gladly help on those as needed. Many thanks again, Ollie Director & Founder JL Jo L. Midlife Fitness Coach Health, Wellness and Fitness Used the software for: 6-12 months ### "Fantastic Scheduling and Membership Booking Site" November 14, 2023 5.0 Smooth set up, intuitive processes, well supported with onboarding and great on-going support. Pros The ability to buy the add ons you need so not paying for functionality you don't use. Cons Getting your head around the initial set up as the Membership Functionality was all new - great support. Alternatives considered [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Reason for choosing Gymcatch Too expensive for functionality we did not need. Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) For the Membership Functionality and we were merging two software systems into one - GymCatch ticked all our boxes and was reasonably priced. Review Source Response from Gymcatch December 12, 2023 Thank you very much for taking the time to write a review, Jo, it is very much appreciated! I'm glad you found our flexibly bolt-on setup so appealing and that your onboarding and setup ran so smoothly. Our support team are always happy to help with any questions. Many thanks again, Ollie Director & Founder LJ Lindsey J. Director Health, Wellness and Fitness Used the software for: I used a free trial ### "I can't tell you the relief!" August 25, 2021 5.0 Flipping brilliant so far. So helpful. Patient. Kind. Customer focussed. Clear. The fact they are UK based and we're in the same timezone really has helped too. I used a different soft ware for the last year and it's been awful. Pros I'm so excited I've found something that is so easy to use. I'm not techy and have been able to work out in one day how to upload classes, pictures, get customers onto the system and start making money - even in my trial period. I love the info I can see about my customers bookings and the scheduling of classes. And it links easily with zoom too! I know how to cancel things and edit a customer package... and it's fairly intuitive. Just dig around and look. You soon find the thing you need. Cons Working out whether I need a class pass, a bundle or a membership is still a bit foggy for me. There are videos explaining which does what - but thinking it through in terms of what MY actual business needed was harder. Luckily the help / chat team were patient when I asked lots of questions. It's linking your strategic structure to the pass / bundle / membership that feels a bit complicated. So I started simple with a 5 class bundle then I'm going to expand from there. There are videos - but it's not as good as chatting to someone about what you want your business to achieve and which is the best model. A half hour help chat / webinar on this would be useful sometime! Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) Hugely expensive. Highly frustrating and complicated. And they told me it could deliver things last October that were still in development. I've wasted £000's. Not happy at all. And the stress!!!!! I wanted to grow in the pandemic and I've shrunk, and with no support from the government it was a huge deal for me to invest. Felt very let down. Now I'm ready to grow again as these guys seem on it! Review Source Response from Gymcatch August 26, 2021 Thank you very much for taking the time to write a review Lindsey. It is very much appreciated and we're very proud that we're able to help your business. Many thanks again, Ollie Director & Founder CF Charlotte F. Studio owner & Pilates teacher Health, Wellness and Fitness Used the software for: 2+ years ### "Studio owners GymCatch experience" August 27, 2021 5.0 Great, when I have had a problem, the response has been excellent. Very helpful and keen to make things work for us. Also listened to suggestions to improve the service. Pros The phone app is excellent and there are now lots of add on features that have helped me take and manage online bookings from anywhere. There are videos explaining how to do things. The team listen to suggestions… example courses and drop ins. The emails are great so everyone knows what is happening. Cons A few things, some times clients click twice and end up booking in twice and do not mean to. There are lots of options and I feel there is lots to go wrong if you don’t fully understand the set up. I am still learning. The “How to “ videos are excellent. Sometimes there are lots of clicks to get to where I need, all takes time. Generally the product is excellent though. Reason for choosing Gymcatch I had booked a yoga session elsewhere using GymCatch and I thought how straight forward it was and easy to use. The cost is a big factor and I liked the fact that you can choose to add different functions that you need and there is scope there. Review Source Response from Gymcatch September 1, 2021 Many thanks for taking the time to write a review Charlotte. We really appreciate it and are so pleased the software is meeting your needs and expectations. Thank you too for the feedback - passed to the product team as we're always working to make things easier! Many thanks again, Ollie Director & Founder JB Jodie B. fitness instructor Sports Used the software for: 6-12 months ### "Great package for a small part time fitness biz " September 13, 2021 5.0 Really good - price wise its value for money Pros I love the fact that it is app based for customers. I moved away from this software years ago when I ran a small gym - now that I have returned there are even more features - allows freedom to tailor to your business and customers. Cons Having to use desktop site as admin to do more of the back office features. Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch I like the app features - seems to be more bespoke and customisable Review Source Response from Gymcatch September 15, 2021 Thank you very much for taking the time to write a review Jodie. We really appreciate it and are so pleased you came back to Gymcatch! Delighted the software and price-point are working for you and that the app is a differentiator too. Many thanks again, Ollie Director & Founder hK heather K. owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great Studio Spftware " June 20, 2023 5.0 customer service is excellent Pros Great Value for Money , easy to use, has an app too Cons Would like to see a dashboard for financials but can be accessed by stripe Reason for choosing Gymcatch Value for money Switched from [Team Up CRM](https://www.capterra.com/p/177623/TEAM-UP-CRM/) Go Team Up pricing structure included all people that registered but not using the studio Review Source Response from Gymcatch August 11, 2023 Hi Heather, Thank you for taking the time to write a review - we really appreciate it. Delighted to read the system is working well for you and providing great value for money. Thanks too for the request for more financial reporting, certainly on the enhancements roadmap. As you note, much can be taken from Stripe+meta data we send, along with our reports in the dash - if there's anything more like to talk to us about that please do get in touch directly either via the live chat or via support@gymcatch.com. Many thanks again, Ollie Director & Founder JH Jo H. Personal Trainer and Yoga Teacher Health, Wellness and Fitness Used the software for: Less than 6 months ### "Overall great product that ticks boxes" April 28, 2023 4.0 This has been hugely labour saving for me and although it's taken some time to consider how to adapt my payment model to fit with the options available in GymCatch, it's really been transformational (and I've tried at least 3 other products and reviewed several more in great detail!!) Pros Very easy to set up, the interface is nice and clean and the support has been fantastic - quick, honest and helpful Cons It would be nice if there was an easier way to test things from a user perspective when setting up from scratch. You can of course create a test account but then you have to pay out for test classes/appointments. I'd also really like it if users could just scroll down a chronological list of appointments/classes if they wanted, rather than always having to choose a specific date from the calendar - just as an option. Switched from [Classfit](https://www.capterra.com/p/193674/Classfit/)[SuperSaaS](https://www.capterra.com/p/87751/SuperSaaS-Appointment-Schedule/) Much better functionality/ease of use for me and better features and/or price point. Review Source Response from Gymcatch August 11, 2023 Hi Jo, Thank you very much for taking the time to write a review - we value them hugely. Delighted to hear the system is working so well and saving you time and compares well to the competition! Thank you too for the listing request. On web underneath an abridged calendar there's a today/7 day/30 day listing that shows by default, so presume more of an iOS/Android request. I'll certainly pass on to the team to review! Many thanks again, Ollie Director & Founder KA Kerstin A. Dance & Fitness Instructor Sports Used the software for: 2+ years ### "Gymcatch " September 12, 2022 5.0 I wouldn't be without it now. I set up my Gymcatch business account during the Pandemic and it met my needs perfectly. Despite now being back to "normality" I wouldn't revert back to cash payments and paperwork. The features it provides make my life much easier Pros Easy to use system which is perfect for my class needs. Booking is simple, managing class size and detail is straightforward and applications for communicating with customers are easy to use Cons Some of the essential features are additional bolt ons. It would be nice if these were included, but I understand why they're not. From an admin point of view I find it easier to use from the website on my laptop rather than through the app on my phone. The reverse is true from a user-participant perspective. Reason for choosing Gymcatch I compared about five but they were all pretty similar so I just chose one! Review Source Response from Gymcatch September 21, 2022 Thank you very much for taking the time to write a review, Kerstin, it's very much appreciated. Delighted to hear that our platform has fitted in so well with the needs of your business and has been so easy to use for both yourself and your customers. Thank you for the feedback on the ease of use in regards to the admin portal and mobile apps, we'll certainly take that on board. 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