# Page 3 | Gymcatch Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Gymcatch the right Fitness solution for you? Explore 222 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189291/Gymcatch/reviews --- Gymcatch 4.9 (222) [View alternatives](https://www.capterra.com/p/189291/Gymcatch/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 3 - Reviews of Gymcatch ## Showing most helpful reviews Showing 51-75 of 222 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JB James B. Instructor Sports Used the software for: I used a free trial ### "My Gymcatch review" September 15, 2023 5.0 10 Pros I like the fact i am on a free trial - very easy and quick to create a class and put it on a time table with all relevant information about the class - customer service has the bot for most commonly asked questions and also a person to speak directly to - very good. Cons I haven't found anything yet ! Its a great asset for me and I cant see me switching . Reason for choosing Gymcatch Because of peoples reviews and recommendations - its great. Review Source Response from Gymcatch September 19, 2023 Thank you very much for taking the time to write a review, James, it is very much appreciated! Great to hear that your free trial is going so well and our support services have been there for you as needed. Please do continue to reach out to us with any questions you may have. Many thanks again, Ollie Director & Founder RW Russ W. Business Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "GymCatch is a great piece of software and makes my work life a lot easier" August 27, 2021 5.0 Exeltremely happy with the software. Makes my life easy and saves me time plus they reward their customers which is nice. Pros Integration with website and also sharaeble links to send to prospects and clients. Tje format and layout. Ease of use for my members. The facility to take payments and manage my groups. Support has been excellent too whenever I have had a query. Cons It was the lack of a monthly membership function, which they now have, so all good. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Gymcatch Response to queries and support was excellent. Simple to use functionality. Review Source Response from Gymcatch September 2, 2021 Thank you very much for taking the time to write a review Russ. We really appreciate it and are delighted the software is meeting your needs and support there when needed. Many thanks again, Ollie Director & Founder HH Hannah H. Instructor Professional Training & Coaching Used the software for: 1-2 years ### "My Godsend!" August 27, 2021 5.0 That everything is on one place. A client can book classes etc, but also contact me directly with any issues. I was using social media before which was unreliable and frustrating! Pros Before GYMCATCH I was one stressed out instructor! Now my clients have an easy to use app that gives them autonomy over booking classes and managing their payments. I tell any instructor who will listen to try GYMCATCH as the support is fantastic also. Cons I think it would be useful to have an option so that clients can purchase/loan equipment etc from the instructor. With COVID-19 restrictions more instructors have been advised to encourage clients to either buy or borrow from them equipment and it would be a great addition to be able to charge clients in the same way as classes and be able to set up terms and conditions of loan. Review Source Response from Gymcatch August 31, 2021 Thank you very much indeed for taking the time to write a review Hannah. We really appreciate it and are delighted to read Gymcatch has made managing your business easier. Thank you too for the feedback with regards to the standalone shop area. That is certainly something on our roadmap. In case helpful (and please do message us on support if helps too), many list additional items as either a pass or 1 credit bundle to cover that requirement as stands but we'll get to that fuller solution soon too! Many thanks again, Ollie Director & Founder LM Lauren M. Fitness Trainer Health, Wellness and Fitness Used the software for: I used a free trial ### "Simple & Effective Software" July 23, 2022 4.0 The experience so far has been great. The support team is always willing to go above & beyond to assist in any way they can. Added bonus is there's no pressure to commit; no pushy sales & constant calls. Pros The value for money is great! The software is simple enough to set up even if you have no idea how the backend of programs work & the support staff are always ready & happy to help you through any difficulties. Cons It would be great if there was a way to membership start dates so that clients could commit to their membership in advance. This would be super helpful for new businesses so they could onboard & lock-in members before their open date. It would also be great if memberships could be renewed on a specified rolling basis - 3, 6, 12 months etc. With the option to renew automatically if desired. However there are plenty of ok ways to get around these issues. Alternatives considered [Clubworx](https://www.capterra.com/p/141410/ClubWorx/)[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Gymcatch \- Value for money - Support availability - Customer service - No lock-in Review Source Response from Gymcatch July 26, 2022 Thank you very much for taking the time to write a review, Lauren, it's very much appreciated. Delighted to hear that our support team have gone above and beyond to assist you and that we have been able to offer you great features at value. Thanks for the feedback around the membership enhancements, we will actually be working to bring both these features in to the system soon so great to know that we will be able to enhance your experience further with these. Many thanks again, Ollie Director & Founder HR Helena R. Pilates Teacher Professional Training & Coaching Used the software for: Less than 6 months ### "Likes and dislikes" August 27, 2021 4.0 I’ve enjoyed the time with gym catch but it was hard to set up and I’ve spent a lot of time chatting to online help. I haven’t added demand yet so I hope that’s easy. Pros Feels fun and modern Like that it’s a growing company The people are really helpful in the chat when you can’t work something out. Cons Calendar integration not great sends double one that’s cancelled so you calendar is a mess. No name on booking in the calendar . No reminder text sent to clients . Not designed for 1-1 bookings PT. Want to reach out for help in the evenings and weekends but gym Catch closes. Vids on YouTube are fast and bit quick to follow. Bit expensive as most people need all the add on’s to compete with other booking systems. Would like more templates on offer. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[TeamUp](https://www.capterra.com/p/150357/Teamup/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch You offered a trail test Review Source Response from Gymcatch September 1, 2021 Many thanks for taking the time to write a review Helena. We appreciate the feedback! I'm pleased that you've found the feature set wide and our team helpful. Thank you for the calendar sync and PT feedback. We've certainly focused on group classes historically and we agree there's some enhancements to make for intelligent variable appointment scheduling and these will be going into development soon. Please do feel free to reach out directly if you'd like to learn more in relation (support@gymcatch.com or online chat as these reviews are deliberately anonymised). In terms of outside of office support, we do generally reply outside of office hours (and have weekend times for replies) but these are not live rather clear downs. We keep that under review and may amend hours in due course. Many thanks again, Ollie Director and Founder AT Amrit T. Personal Trainer, Sport Massage Therapist Health, Wellness and Fitness Used the software for: 2+ years ### "GymCatch took the stress out of bookings" October 13, 2021 5.0 By taking care of bookings and PARQ’s - I can take care of actually delivering my classes and taking care of my clients. Embedding the app into our website was made extremely easy and functional almost immediately. Pros Introducing GymCatch took the stress of booking away along with chasing clients for payments and commitment to attend. Cons Clients contacting me to help them to use the app - perhaps make it easier for the client to as for GymCatch support. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Gymcatch More cost effective, and easy to navigate - good user experience. Review Source Response from Gymcatch October 14, 2021 Thank you very much for taking the time to write a review Amrit, we really appreciate it. Delighted to read Gymcatch has reduced your admin and increased client commitment. I noticed your client contact point - thank you for that. If there's anything specific you'd like us to look at please do get in touch via support@gymcatch.com. Feedback always very welcome. Many thanks again, Ollie Matthew H. Studio owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent product " June 24, 2022 5.0 Customer service is excellent - fast response Pros Value and functional use. it gives a premium feel to members that they have own app Cons The fact I cannot add any other products I sell through my studio which you could with Mindbody. Should be easy to add! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Price Review Source Response from Gymcatch June 28, 2022 Thank you very much for taking the time to write a review, Matthew, it's very much appreciated. Great to hear the usability and value have been to the fore! Thank you too for the wider shop feedback - it's absolutely on the roadmap! Many thanks again, Ollie Director & Founder GH Gail H. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great inexpensive booking system for a small business " October 4, 2022 5.0 Easy. Great service from the team. Always coming back promptly to a question or query. Pros It’s easy to use for both the business and the customer and it’s affordable. Cons The inability to communicate with customers via text Reason for choosing Gymcatch My husband spent 25 years in the leisure industry. He did the research as he had worked with multiple large providers before. He felt this was the best option on the market for our small business. Review Source Response from Gymcatch October 11, 2022 Thank you very much for taking the time to write a review, Gail, we really appreciate it. Very pleased to hear the software is working so well and, indeed, to receive such an endorsement from someone with 25+ years in the industry . Whilst we don't presently offer SMS features, please do contact the support team if you'd like to learn more about the in-app messaging features that are present. Many thanks again, Ollie Director & Founder CR Christine R. Fitness Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Gymcatch " September 27, 2022 5.0 All good and the customer service is excellent offering a speedy response to any queries. Pros Love everything about this software, massively reducing class admin time. Cons There isn’t anything I dislike about this product Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch Ease of use Recommendation Review Source Response from Gymcatch October 6, 2022 Thank you very much for taking the time to write a review Christine! So pleased to hear everything working so well for you and that it's saving you lots of time. Many thanks again, Ollie Director & Founder MC Maxine C. Fitness In Health, Wellness and Fitness Used the software for: 1-2 years ### "Gymcatch has simplified my life!" October 2, 2021 5.0 I would highly recommend Gymcatch, the software is very simple to use, customer support are always always quick to get respond if I’ve had any queries. Pros I was very sceptical about setting up a booking system and wasn’t too sure how my class participants would find using the software. It’s been SO easy for me, and more importantly for them! With 40+ participants attending classes during lockdown, Gymcatch has been invaluable. Cons The only problem that I’ve had is when sending a group email to all participants booked on a session, for some reason, I have two clients who don’t receive the emails, they did to start with and both say they haven’t changed any of their settings. Review Source Response from Gymcatch October 4, 2021 Thank you very much for taking the time to write a review Maxine, we very much appreciate it. Delighted to read that you've found the system easy to set up and use and, as importantly, your customers too! The email issue you describe sounds as if they're going to junk or their email client may have blacklisted your email address - so definitely worth asking them to check those two items! Feel free to reach out to us on support if like to discuss further. Many thanks again, Ollie Director & Founder MW Michelle W. Fitness Professional Health, Wellness and Fitness Used the software for: 1-2 years ### "Gymcatch is a game changer " August 27, 2021 5.0 It’s just made my life a lot easier and my business runs more efficiently. Pros It’s very easy to use as an administrator on Gymcatch and also very easy for my clients to be able to book classes, which is hugely important for my business. There are so many great features on the portal and it’s good value for money. I would have struggled getting my business back up and running after the Covid lockdowns. I like how my clients can do an online waiver on Gymcatch and how easy it is to communicate with them through the Gymcatch website. It also allows the use of booking links on my website and Facebook pages. Cons I would like to be able to pick a list of customers from a booked class and send them a message. Currently it only sends a message to everyone. Reason for choosing Gymcatch Yes Review Source Response from Gymcatch September 1, 2021 Thank you very much indeed for taking the time to write a review Michelle. We're so pleased and proud that we've been able to assist you in getting back up and running post lockdowns. Thank you too for the message feedback, you can actually do that from the CUSTOMERS tab - should you have any further questions on that please do get in touch with us on the usual support channels. Many thanks again, Ollie Director & Founder CH Caroline H. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Such a great platform" August 27, 2021 5.0 I really like Gymcatch and recommend it to other fitness professionals as it such an easy to use and valuable booking tool platform. Pros I love Gymcatch and how it has transformed the way I run my business, especially in the past year during the pandemic it means I have been able to be cashless and more profitable too. The customer service from the team is also amazing too and their how to guide videos are really useful. Cons I think it would be useful to be prompted/notified when a customer purchases a package. Rather than just when a class is booked. I would also like to know when a customer purchases an on demand workout, to help record which workouts are the most popular rather than having to go into each individual workout video. Review Source Response from Gymcatch September 1, 2021 Thank you very much for taking the time to write a review Caroline. We really appreciate it and the feedback too! I'm pleased to say that both those notification additions are in the development pipeline and will be out soon. Many thanks again, Ollie Director & Founder AT Amanda T. Fitness Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "The perfect booking system solution for fitness providers" July 12, 2019 5.0 Having looked at several booking solutions I decided to try GymCatch based on cost and functionality. From the start I found Gymcatch easy to use, with no App glitches experienced by either the administrator or clients. It is easy to set up recurring classes using existing templates, and client feedback has been excellent in terms of ease of use. The messaging function is somewhat limited in terms of characters and is a little clunky in terms of functionality, particularly if using the App. When I have experienced a problem (thorough lack of awareness on my part of how the system works), Gymcatch customer support dealt with my email query straight away. Overall I would thoroughly recommend Gymcatch if you are looking for a simple to use booking system that has great functionality and excellent customer support. Pros Ease of use, functionality, customer service and support and the price. Cons The messaging function is a little clunky and word limited Review Source Response from Gymcatch July 15, 2019 Thank you very much for your review Amanda. We really appreciate you taking the time and are delighted that Gymcatch has proved to be the solution you wanted. Thank you too for your feedback on in-app messaging. I hope more recently this has improved with various updates we've made, but we do recognise it's not as all-encompassing as a WhatsApp or similar platforms as yet. We will be working on enhancing this in the coming months. Many thanks again, Ollie Director & Founder KD Kelly D. Fitness Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent customer support" February 28, 2023 5.0 Gymcatch made running my classes so much easier as did not have to worry about bookings or payments as clients could do it all themselves Pros I was offered a great starting deal for this software after switching over from a competitor so was able to access all the 'bolt ons' I needed for a very reasonable price. The customer service was very quick and helpful whenever I needed it and my customers said it was a very easy system to use Cons Once the offer period had expired some of the additional items that were handy to have but not essential made it a bit expensive. Also setting up the schedule was a bit fiddly to start but once done it was easier Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch Price Switched from [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) I was offered a great deal as a Clubbercise instructor Review Source Response from Gymcatch March 22, 2023 Thank you very much for taking the time to write a review, Kelly, it is very much appreciated! Fab to see that our customer support has been responsive and effective for you and that the system has been easy to use for you and your customers. Many thanks again, Ollie Director & Founder HF Helen F. Yoga Teacher and Wellness Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent booking system" April 29, 2024 5.0 Excellent I am really happy with the product and the price, it saves me so much time in my business. Pros I have found Gymcatch really useful for manage my yoga class bookings, relatively easy to use and if there is anything I have been unsure of the customer service team are exceptional (this is one of the best things about using gymcatch!) The price is excellent value. I highly recommend. Cons I have gymcatch embedded into my website but that doesn't always work great for booking on mobiles but I just send people booking on their phone straight to the gymcatch webpage (via a link on my website) and that seems to work fine. Review Source Response from Gymcatch May 14, 2024 Thank you very much for taking the time to leave us a review, we really do appreciate it. Delighted to hear that Gymcatch has been serving you and your customers so well and that our support team have always been on hand when needed. Thank you for your feedback on the embedded web app, we will continue to make improvements to this over time. Many thanks again for your review, Ollie Director & Founder LO Lynne O. Dance fitness Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "GYMCATCH is my new PA!" September 28, 2021 5.0 I was trying to accept class fees by bank transfer and was chasing clients and losing track of who had paid. Gymcatch has made my business look more professional and saved me so much time and stress. Pros I love using GYMCATCH because it’s super intuitive. The tutorial videos show you how it works and help with the initial set up and after that I just copy sessions to create new ones! It’s quick and easy. Cons I have friends who were less tech savvy who found bit tricky to get going but the customer support team always help and explain what’s gone wrong. Review Source Response from Gymcatch October 3, 2021 Thank you very much for taking the time to write a review Lynne. We really appreciate it. Delighted to read how Gymcatch has helped 'digitise' your business and the benefits that's brought. Many thanks again, Ollie Director & Founder bH ben H. Companhy director and personal trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "The best software for managing a fitness based business - PERIOD! " February 19, 2020 5.0 The product has been super simple to use and set up. You can set up packages to suit all the different payment options you would need for your business. I use it to manage the admin side of everything from taking payments to making bookings and handling cancellations. It's the backbone of my business now. Pros I have been using GymCatch to run my boot camp and personal training business. I wouldn't go elsewhere, its automated and handles everything for me so my clients just book in or cancel when they want. I just check the numbers when I am setting up and everything is handled for me and the money arrives in my account. Their support is second to none - the live chat facility is awesome and they truly believe in their product so much so that they will do whatever they can to make sure that the clients are happy. I REALLY recommend this product. Ben BootCampAtTulleys.com Cons The only thing I wasn't sure about with GymCatch was the fact that my clients cant add more people to an existing booking if they want to bring a friend for example. Review Source Response from Gymcatch February 21, 2020 Thank you for the review Ben! We really appreciate you taking the time and are truly delighted that Gymcatch has proved to be the right solution with you - we know you run a busy timetable, so fact this works for you and your clients means a lot. Thanks too for the multibook feedback. As sure you're aware, they can add additional places at first booking but adding post that booking isn't presently supported - it's on the enhancements list though! Many thanks again, Ollie Director & Founder SK Simon K. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Best versatile booking system ever!" July 12, 2019 5.0 The community features and rewards system based in the app for my customers have helped create a stronger community amongst my participants. Using GymCatch cut my monthly cost of a booking system by over 70% compared to previous service, and has all the features I need to keep my fitness classes running and growing Pros The best customer service I've ever experienced, messages responded to usually within a few hours. Services are all incredibly easy to use and customise - my customers love using this booking system. Developers are always working to provide new features and refine existing services. Cons New features are sometimes a little slow to be released (though always excellent when they arrive). Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) HUGE cost difference, and very few features I want not available yet (lots of service features in constant development). Also great to have a UK based service that work with businesses in my industry rather than a US based team who don't seem to appreciate or cater so well for smaller business users Review Source Response from Gymcatch July 15, 2019 Thank you for your review Simon, really appreciate you taking the time! We're delighted you switched to Gymcatch and that you find it so intuitive. Thank you too for the feed-in on new features. Always a delicate balance with the need for careful design, development and testing but as we go about doubling the size of the team I'm certain our pace of iteration will increase too. Many thanks again, Ollie Director & Founder JM Joanna M. Studio owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy, affordable system " December 7, 2021 5.0 Wonderful! Superb support and totally reliable app Pros This software makes booking classes, and courses so easy. I love the ability it has to offer online classes too and the efficient way it sends out links to these sessions. Highly recommend it’s a fraction of the price of other apps Cons When I first signed up there was no membership feature, but that has since been added. Excellent service Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost Review Source Response from Gymcatch December 8, 2021 Thank you very much for taking the time to write a review Joanna, we really appreciate it. Delighted to read the software has met your in-person and virtual needs. Many thanks again, Ollie Director & Founder SH Scott H. Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Best software for bookings and customer service " May 31, 2022 5.0 Gymcatch is amazing I used other platforms in the past and they weren't as easy to navigate and amend. Gymcatch is straight forward, user friendly and a great price. The customer support is amazing the team are wonderful and the chat feature is a great way to get support there is also a whole database of videos that walk you through everything. Pros Easy to use and navigate with an abundance of features and clear simple pricing Cons There is nothing I don't like about the software Review Source Response from Gymcatch June 9, 2022 Thank you very much for taking the time to write a review, James, it's very much appreciated. Delighted to hear that the Gymcatch system was clear and simple to use for you and your customers and that access to our support was readily available and the support team and resources were so effective for you. Many thanks again, Ollie Director & Founder GS Gisella S. Zumba Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Zumba with Gisella - I Love Gymcatch! " August 27, 2021 5.0 Very efficient, easy and great communication when I have questions Great customer service Pros Calendar, scheduling , waiting list , payment Cons I would like to be able to schedule opening for bookings for my 7:15pm classes on Mondays but I can’t because had to be exact times So my other classes al open wed 8pm but with that one have to do it manually Reason for choosing Gymcatch I was offer lots of similar products but I liked Gymcatch because have me a trial and we’re very responsive Review Source Response from Gymcatch August 31, 2021 Thank you for your review Gisella, we really appreciate you taking the time. Delighted to read you're using the system's capabilities too! Thank you for the booking opens feedback - we have amending that controller for more custom settings on the roadmap so expect that issue to drop away in due course! Many thanks again, Ollie Director & Founder JT Jamie T. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "This is brilliant (SGT classes)" January 5, 2022 5.0 Easy onboarding. Everything can be found online for tutorials and the one problem I have with customising colors on my app was dealt with quickly and efficiently with tech support. Pros For the price it's briliant. From the research that I did with other products, this does more and costs less. Customers love it and so do I. Cons The only thing is that it doesn't have app interaction with Zapier yet but very very gym software packages do. However, when I emailed customer support and got a reply immediately, they said this was in the pipeline. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/) Reason for choosing Gymcatch Highly recommended, cost & functions, Review Source Response from Gymcatch January 6, 2022 Thank you very much for taking the time to write a review Jamie. It's very much appreciated! Delighted to hear the software has met your needs, proved great value and the support team on hand as needed! The Zapier request has indeed been noted on a future enhancements program. Many thanks again, Ollie Director & Founder JT Jodie T. Director of Vital Wellness Pilates Health, Wellness and Fitness Used the software for: 6-12 months ### "Happy Customer" April 27, 2022 4.0 I'm very happy with the app. Pros Easy to use and reasonably priced. Ability to collect client data. Cons I'd love to see more measuring capabilities - e.g. how many clients are purchasing particular packs. This will assist with sales and marketing. An easier way to intergrate the booking system into my website so customers can book directly from my website. Reason for choosing Gymcatch It was recommended to me by a friend in the fitness industry. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) They are way too expenses for small businesses. Review Source Response from Gymcatch May 9, 2022 Thank you very much for taking the time to write a review, Jodie, it's very much appreciated. Great to hear that you found the system easy to use and our price point was right for you. We are always working on enhancing our features and services so we will certainly consider adding these options in to our reports and analytics. Many thanks again, Ollie Director & Founder EB Emma B. Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great software" September 15, 2023 5.0 It’s made the process of setting up our new business so easy with everything being in the same place for bookings & payments & customer details. Pros We have loved using Gymcatch for our business, there service is second to none & answer any questions. The app is easy to use for our clients and can offer many options. Cons Just a few little things which would make it easier for us like discounts applying to memberships etc. but all things we can get around (with the help of gymcatch) Review Source Response from Gymcatch September 18, 2023 Thank you very much for taking the time to write a review Emma, we really appreciate it. Delighted to hear all going well, and thank you too for the discount code feedback - it's on the enhancements list! Many thanks again, Ollie Director & Founder JD Julie D. Pilates Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Best customer service ever" December 22, 2021 4.0 My overall experience has been great. When I was setting everything up I had a few problems as I am no natural website designer and the customer service was amazing and extremely patient! I have had a couple of enquiries since and they have been dealt with extremely quickly and efficiently with an incredibly friendly manner. I feel like a valued customer rather than just a number. Pros The software is at an affordable price for an individual like myself who is just setting up. It has useful features allowing clients to book into classes and for me to alter their bookings or book them remotely as necessary. They can also pay for classes and be refunded as necessary. It is clear for me to see who is booked and who hasn't and also to change classes and class numbers very easily. I can also keep an eye on how often clients come and whether they need to renew packages. Cons I have accidentally put one client's names in wrong and cannot change it which I find mildly irritating!!! Review Source Response from Gymcatch December 23, 2021 Thank you very much for taking the time to write a review Julie, we really appreciate it. Delighted to read that the software is meeting your needs and our support team have been on hand as and when needed. Many thanks again, Ollie Director & Founder Similar Products Featured ## Related categories [Club Management](https://www.capterra.com/club-management-software/)[Membership Management](https://www.capterra.com/membership-management-software/)[Fitness](https://www.capterra.com/fitness-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.