# Page 8 | Gymcatch Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Gymcatch the right Fitness solution for you? Explore 222 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189291/Gymcatch/reviews --- Gymcatch 4.9 (222) [View alternatives](https://www.capterra.com/p/189291/Gymcatch/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 8 - Reviews of Gymcatch ## Showing most helpful reviews Showing 176-200 of 222 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use kM kate M. fitness centre owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Really Pleased I found Gym Catch" January 11, 2022 5.0 Really enjoying getting started and am excited I have finally found a booking system that is going to work for me. Ive tried two others. They have both been extremely expensive and complicated. Pros The price, the ease of everything, the customer support Cons Just the fact you have to invite clients to claim their accounts individually. Took a really long time. Reason for choosing Gymcatch The price. Review Source Response from Gymcatch January 17, 2022 Thank you very much for taking the time to write a review Kate, it's very much appreciated! Delighted to hear the software has met your needs, proved great value and the support team on hand as needed! We will be enhancing the invite to claim functionality to add bulk inviting as a feature soon. Many thanks again, Ollie Director & Founder AB Anna B. Spin/Yoga Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Wonderful App and great technical support" March 15, 2022 5.0 Absolutely love this app and Will recommend it to everyone! Pros I like the ease at which clients can make appointments and be notified if they are on a wait list for an opening Cons Not all the features that are accruing the computer are accessible on the app. Reason for choosing Gymcatch It had everything we needed at a great price. Review Source Response from Gymcatch March 16, 2022 Thank you very much for taking the time to write a review Anna, it's very much appreciated! Great to hear the software has made the booking process so smooth and simple for your customers and our support team have been around when needed. Many thanks again, Ollie Director & Founder BS Bridie S. Director Sports Used the software for: 6-12 months ### "Recommend GymCatch " February 8, 2021 5.0 Love that it’s so easy to use, good price and all round good product and support Pros Easy to use, set up on admin side and easy to book. Very helpful Looks good Cons Some features not available for admin on the app. Review Source Response from Gymcatch February 10, 2021 Thank you for taking the time to review Birdie, we really appreciate it! Really delighted you've found the software easy to use and that it meets your needs. Thank you for the in-app Admin feedback too - a difficult trade-off for us to manage, but we'll certainly have a look at standalone Admin mobile apps in due course. Hopefully the mobile optimised Admin Portal can meet extra on-the-go needs in the meantime! Many thanks again, Ollie Director & Founder JK Jenna K. Dance teacher Health, Wellness and Fitness Used the software for: 6-12 months ### "Studio business" July 12, 2019 5.0 Most clients seem to be able to use the app easily to book. I’m not yet using it to it’s maxiumum and using very much basic functions but had no problems so far. Pros Easy to use functionality for both clients and myself managing the bookings. Cons That there isn’t a function to manually add people to the classes from the app and that I have to log onto a desktop to do this. Review Source Response from Gymcatch July 15, 2019 Thank you very much for taking the time to review Jenna, really appreciated. Thank you too for the input on the in-app 'on-the-go' functionality. Once we've completed just a couple of further features we will expand this, so we'll keep you posted there! Many thanks again, Ollie Director & Founder AL Amy L. Fitness Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to use, quick and low cost" August 27, 2021 5.0 Great Pros Easy of use, can set up a class in a minute, links to zoom so can set up classes/meetings on there and send links to customers, Cons Links to external parq customers keep missing Alternatives considered [Timely](https://www.capterra.com/p/142756/Timely/) Reason for choosing Gymcatch Recommendations, appealing Review Source Response from Gymcatch August 31, 2021 Thank you for taking the time to write a review Amy. We really appreciate you taking the time and are delighted our features, and especially the livestream capabilities, are working so well. Thank you too for the externally linked PAR-Q feedback. Of course the option to embed in the compulsory waiver/step 2 but we'll also do some work on a custom form building for that third section soon too! Many thanks again, Ollie Director & Founder PD Peter D. MD Sports Used the software for: 1-2 years ### "Excel Gymnastics" February 6, 2023 5.0 Especially during Covid we were restricted with numbers allowed in the gym at any one time and GymCatch was an excellent tool to control this. Pros Very easy to set up from a business point of view and have found by customers feedback they found it very easy to interface with the software. Cons Nothing to dislike abut this software as it fulfilled our needs brilliantly. Review Source Response from Gymcatch February 7, 2023 Many thanks for taking the time to write a review Peter, we really appreciate it. Delighted to hear ease of use for you and your customers has been what you'd want and, indeed, that we've been able to support throughout a challenging period. Many thanks again, Ollie Director & Founder LH Lauren H. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Gymcatch Review" February 23, 2021 5.0 Gymcatch makes the booking system simple and easy and takes all the admin off my hands. They have been really supportive during Covid when my classes were cancelled which is so helpful for a small business like mine who is receiving no support from the government. Pros A really simple and easy way to set up a booking system for my classes, help is on hand when you need it and feedback taken on board. Easy to update and make changes when needed. Cons It would be great if customers could be sent an email when their pass is about to expire - or a reminder to rebook when they have 1 pass left. Review Source Response from Gymcatch February 26, 2021 Many thanks for taking the time to write a review Lauren, we really appreciate it. Very pleased to read we're meeting requirements! Thank you too for the reminder near/post package expiry - it's on the iteration list! Many thanks again, Ollie Director & Founder KC Kathryn C. Sports Therapist & Pilates Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Tech" August 27, 2021 4.0 Pros Ease of use and ease of contacting my clients Cons Not used the product long enough to give a con as of yet. Review Source Response from Gymcatch September 1, 2021 Thank you very much for taking the time to write a review Kathryn. Delighted to read Gymcatch is proving a valuable addition so far and, most importantly, easy for everyone to use! Many thanks again, Ollie Director & Founder CL Charlotte L. Gym Manager/Fitness Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Gymcatch Review" July 22, 2019 5.0 Relatively simple to set up, easy to access, great experience Pros Access 24/7 from my phone Easy to use Great customer support & quick responses Cons Would be great if i could manually delete bookings from my phone, rather than having to use my laptop for this Reason for choosing Gymcatch Recommended by a friend and recommended through Boogie Bounce/Pound Review Source Response from Gymcatch July 23, 2019 Many thanks for your review Charlotte. Really appreciated and we're so pleased you chose Gymcatch and find the system easy to use. Thanks too for the feedback re extending the on-the-go functionality. Plans in place to that end. Many thanks again, Ollie Director & Founder LK Louise K. Fitness instructor and business owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Gymcatch " January 31, 2020 5.0 Excellent- the customer service is really prompt and helpful. Nothing has been too Much effort! Pros I love that my clients have the option to book classes using an app that provides a simple Booking process. The system also makes my job easier as clients can cancel and be auto refunded for a class without my intervention. The app is visual, bright and modern and an asset to my growing business. Cons I don’t have a dislike as of yet! I’ve spoken to the team about a multi-book feature being made available in the courses option as this isn’t currently an option. Review Source Response from Gymcatch February 3, 2020 Thank you very much for the review Lou! We're delighted you and your customers find the system easy to use and to be making life easier. Thank you too for the feedback on the Courses multibook option - that one is on the iteration list! Many thanks again, Ollie Director & Founder CD Carmell D. Creator of Energy Balance Fitness Online Health, Wellness and Fitness Used the software for: 6-12 months ### "GymCatch for Online Fitness" April 28, 2021 5.0 All positive. Pros The two main factors in my recommending this software is (1) how easy it was for my clients to get up and running and how much they enjoy using it, and it presented a professional platform for the scheduling and booking of classes and (2) the brilliant attention to details support from GymCatch Team. Cons It works for Energy Balance Fitness' needs. Review Source Response from Gymcatch April 30, 2021 Thank you for taking the time to write a review Carmell, it's really appreciated. We're so pleased the software has worked for Energy Balance. Many thanks again, Ollie Director and Founder AG Anthony G. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Look no further for booking software" February 5, 2021 5.0 This software helps me automate my booking systems for my fitness business- freeing me up to concentrate on helping and supporting clients. The ease of use means its very quick to setup and very flexible to tailor it to your needs. I cannot speak highly enough of the entire GymCatch team- simply outstanding! Pros The ease of use, speed of important updates and most of all an amazingly helpful support team- especially in these Covid pandemic times, so supportive, helpful and understanding. Being able to easily embed the booking system into my website is great. Cons Not come across any so far and if you do have any difficulty their support is outstanding! Review Source Response from Gymcatch February 9, 2021 Thank you for taking the time to write a review Anthony. We really appreciate it and are delighted the software is serving your needs so well. Thanks again, Ollie Director & Founder jS jehney S. Fitness professional Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fitness Manager " April 29, 2022 5.0 Brilliant support and easy to use app Pros The booking feature and how the support is always to hand. Cons Pricing feature after adding all the bolts it gets a bit much. Reason for choosing Gymcatch A friend uses it to manage her business Review Source Response from Gymcatch May 10, 2022 Thank you very much for taking the time to write a review, Jehney, it's very much appreciated. Delighted to hear that our support team and app have been great for your business. Many thanks again, Ollie Director & Founder JS Jason S. Group Fitness Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Software " May 14, 2021 5.0 Pros Simple to use, clients can use the app to book on my classes. Also easy to manage, add or cancel sessions etc. Cons I can’t think of any. Gym catch did what I needed it to do. Review Source Response from Gymcatch May 19, 2021 Thank you very much for taking the time to write us a review Jason, we really appreciate it. Delighted to read Gymcatch has met all your requirements. Many thanks again, Ollie Director and Founder AF Alex F. Pt Professional Training & Coaching Used the software for: Less than 6 months ### "Gamechanger " May 14, 2021 5.0 Pros Gymcatch revolutionised how I take bookings for my group fitness. It was great to be offered free trial after which I could not go back to emailing my clients before each class (I run 4/week) reminding them to sign up. Gymcatch freed so much of my time, saved me tons of hussle with messing up with emails and responses. On top of that it the software and phone app looks super professional. My clients love using it and also this means they can check information about the class, like location, number of places remaining. I'd recommend that to every pt or group trainer. Cons I can't think of any, but I only use it for basic level. Review Source Response from Gymcatch May 20, 2021 Thank you very much for taking the time to write a review Alex, we really appreciate it. Delighted to read Gymcatch has helped you to automate, save you time and that your clients love it too. Many thanks again, Ollie Director and Founder DP Delys P. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Highly Recommend" April 30, 2021 5.0 Love it, I researched other systems and Gymcatch came highly recommended & I see why. Pros Love this App & system. Let’s me do everything I need it to, schedule a variety of classes, courses. Ease of use for clients to book on & excellent tech support. 5 stars from me. Cons Getting started but I have great tech support from Gymcatch Review Source Response from Gymcatch May 4, 2021 Many thanks for taking the time to write a review Delys. We really appreciate it and are so pleased to read we're delivering on the recommendations you received. Many thanks again, Ollie Director and Founder RP Rachel P. Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent!" December 31, 2022 5.0 Brilliant. It has made life much easier. Pros Enables me to keep track of my bookings and income. Also incorporates a waiver which saves me having paper copies. Cons Nothing I can think of, really pleased with it. Review Source Response from Gymcatch January 26, 2023 Thank you very much for taking the time to write a review Rachel, it's very much appreciated! Great to hear the software has made the record keeping and business management that much easier. Many thanks again, Ollie Director & Founder IF Irina F. Fitness instructor Sports Used the software for: I used a free trial ### "Excellent experience" January 21, 2022 5.0 Very happy with the customer service and the software Pros Easy to use, saves on admin. Participants can easily book and cancel themselves. All attendees had no problems. Cons It'd be great to access participants' emergency details from a class attendees' list. Alternatives considered [Bookwhen](https://www.capterra.com/p/157881/Bookwhen/) Reason for choosing Gymcatch Word of mouth by other instructors Review Source Response from Gymcatch January 24, 2022 Thank you so much for taking the time to write a review for us, Irina. We're delighted to hear that your customers are finding the system easy to use and appreciate your feedback. Many thanks again, Ollie Director & Founder AH Anita H. Fitness instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to use, very friendly service provider " September 1, 2021 5.0 Very satisfied Pros Easy to use, very friendly service provider. Fast in introducing positive changes Cons My clients are not able to find gifted packages very easily Review Source Response from Gymcatch September 6, 2021 Thank you very much for taking the time to write a review Anita, we really appreciate it. Delighted you and your customers find the software easy to use and the team responsive. Thank you too for the feedback on package surfacing. Actually a couple of changes on the apps coming in next few months that I'd expect to assist with that - we'll update everyone as those UI changes drop! Many thanks again, Ollie Director & Founder LN Lynsey N. Fitness Instructor Leisure, Travel & Tourism Used the software for: 6-12 months ### "Great booking system " July 12, 2019 5.0 Great Pros Easy to use, very flexible. User friendly Cons When it updated and changed the layout to a grid rather than scrolling along to see next classes further on in the month. Review Source Response from Gymcatch July 15, 2019 Thank you very much for your review Lynsey. We really appreciate you taking the time and we're so pleased the platform has met your requirements. Thank you too for thoughts on the updated calendar control. We'll feed that in to the design team as we refresh design elements for our V3 in 2020. Many thanks again, Ollie Director & Founder AB Abigail B. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Refreshingly simple and affordable in a crowded market" January 2, 2020 5.0 Great experience, very helpful personal service when support is needed despite it being a low-cost product. Pros Cost effective, versatile, did everything I needed Cons Logo in the corner, slightly limited in terms of colour/layout options Alternatives considered [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Change of offering Review Source Response from Gymcatch January 3, 2020 Many thanks for your review Abigail, we really appreciate you taking the time! We're delighted the software works so well for you. Many thanks again, Ollie Director & Founder SC Susie C. Pilates Master Trainer Health, Wellness and Fitness Used the software for: I used a free trial ### "ITS ALL ABOUT CUSTOMER SERVICE" January 10, 2020 5.0 I found \[SENSITIVE CONTENT HIDDEN\] to be one of the most pleasant people I have ever worked with. His infinite patience and honestly is admirable and nothing was ever a problem. Pros It was easy to set up and there were lots of tutorials to watch and it is very cost effective for small businesses like me. Cons It did not suit my business model after alot of trial and error - VERY sadly! Reason for choosing Gymcatch I am searching for a product that works for my unusual business model Review Source Response from Gymcatch January 13, 2020 Thank you very much for your the time to write a review Susie, especially as we're aware that the software isn't quite right for your business model as yet - we really appreciate you taking the time. As we further develop our Appointments features and the 1-2-1 block booking we'll be sure to keep you posted with updates. We hope we'll work with you in the future. Many thanks again, Ollie Director & Founder AH Alexis H. Fitness instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Great start up booking system" October 19, 2021 4.0 Gymcatch helped me streamline my class booking process and taking payments especially during the restrictions where it reduced contact with cash and ensured I had all the information I required for track and trace. Pros It was really easy to set up and helped me cut down on my admin. Cons Lots of features that I was not sure how to use initially or were not relevant to me at the time. Reason for choosing Gymcatch Recommended by clubbercise and app was easy to use. Review Source Response from Gymcatch October 26, 2021 Thank you for taking the time to write a review Alexis, we really appreciate it. Delighted to read Gymcatch proved easy to use and helped streamline your admin! Many thanks again, Ollie Director & Founder KJ Kevin J. Owner Professional Training & Coaching Used the software for: 6-12 months ### "Gym Catch " July 12, 2019 5.0 Really useful for booking in clients, keeping in touch with them and taking payment. Customer service is great too 🙌 Pros Ease of use, gives me everything I need. Cons Not being able to embed on a wiz website. Review Source Response from Gymcatch July 16, 2019 Thank you very much for taking the time to review Kevin, really appreciated! We're so pleased you chose Gymcatch for Synergy and delighted you find it easy to use. We'll update you soon on the Wix integration - it's on it's way! Many thanks again, Ollie Director & Founder LP Luz P. Dancer Performing Arts Used the software for: I used a free trial ### "Fixed costs " August 27, 2021 5.0 Pros Don’t used too much so I can’t say that Cons I unsubscribe from her re because I don’t wanted have any fixed cost Review Source Response from Gymcatch August 31, 2021 Thank you very much for writing a review Luz. We're pleased you found the feature set met your needs, but sorry you had to leave due to business cost cutting. I'll reach out directly in relation. Many thanks again, Ollie Director & Founder Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.