---
title: "CosmoLex Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is CosmoLex the right Billing and Invoicing solution for you? Explore 349 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/18931/CosmoLex/reviews/"
page_type: "reviews"
language: "en"
---

CosmoLex

4.6 (349)

[View alternatives](https://www.capterra.com/p/18931/CosmoLex/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 16th, 2026

# Reviews of CosmoLex

Ease of use

4.5

Customer Service

4.7

## Pros and Cons in Reviews

FD

Félix D

DesignerAutomotive, 10,001+ employeesUsed the software for: 6-12 months.

“The automation features are useful for recurring processes, and the platform offers a good level of security for sensitive client data.“

August 31, 2026

DK

DAN K

Owner and Managing AttorneyLaw Practice, Self-employedUsed the software for: More than 2 years.

“I keep getting emails from employees, telling me I'm not using their billing services that they keep charging me for - which I am not, because of what I wrote above - AND ASKING THEM TO CANCEL my services and issue me a refund and guess what?“

January 24, 2025

DH

Dmytro H

Director of OperationsLegal Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Still, it remains a strong choice for small and mid-sized firms.“

October 10, 2025

KK

Kathleen K

CFOLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months.

“it is 2:39 am, I am tired and extremely frustrated and annoyed at how much time I spent trying to find features that in the end, do not exist.“

April 30, 2026

KM

Kristen M

Legal AssistantLegal Services, 11 - 50 employeesUsed the software for: 1-2 years.

“The case management feature is great as is keeping tasks available to see in order to follow up on time-sensitive items.“

January 25, 2024

KK

Kathleen K

CFOLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months.

“I did not knowingly choose to purchase what appears to be a beta version of your software.“

April 30, 2026

TM

Tiffany M

AttorneyLaw Practice, Self-employedUsed the software for: More than 2 years.

“The accounting software in CosmoLex helps me reconcile my trust account, operating account, and credit cards.“

February 3, 2023

KK

Kathleen K

CFOLaw Practice, 2 - 10 employeesUsed the software for: Less than 6 months.

“Trying to put in hard expenses, ridiculous!“

April 30, 2026

## Showing most helpful reviews

Showing 1-25 of 349 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eric D.  
Senior Law Clerk and Office Manager  
Law Practice  
Used the software for: 2+ years

### "Practice Management and Accounting in One"

March 25, 2020

5.0

One of the biggest things Cosmolex has done for us is allow us to bring out bookkeeping in-house. We went through 3 bookkeeping firms in 2 years and spent huge sums of money for our accountants to undo the mess they made. Our first year end with Cosmolex and in-house bookkeeping was a little rough but that was mostly cleaning up past mistakes.

Pros

The product is generally pretty simple to use. Sometimes you will encounter a quirk that makes you wonder "why did they do it like this?" but once you understand the logic behind it you pick up quickly. The software is updated quite regularly.

Cons

They were purchased by Tabs3 about a year ago and the fact that they are not independent is a little concerning.

Review Source

KJ

Karin J.  
Office Manager/Bookkeeper  
Law Practice  
Used the software for: 6-12 months

### "Great All in One Solution"

November 1, 2022

5.0

Both lawyers & support staff are very satisfied with the switch to CosmoLex.

Pros

Onboarding/migration process was quite smooth; great team to work with.Easy to use all aspects of firm and trust accounting, quarterly reporting, Love the integration with Microsoft 365; getting closer to becoming 'paperless'.Can't wait to get the client portal in full use.The Live Support portal is the best I've ever used. They usually have the answer but if not the matter is immediately escalated and responded to.

Cons

A bit of a learning curve moving from previous software. Don't switch during a busy period.Would like to see a client ledger which incorporates both trust and general expense entries on single page.

Alternatives considered

[LEAP](https://www.capterra.com/p/147413/LEAP/)[uLawPractice](https://www.capterra.com/p/150100/uLaw-Practice/)

Switched from

[PCLaw](https://www.capterra.com/p/228264/PCLaw/)

Was looking for a cost effective, cloud based accounting/document management software.Previous software was glitchy at times and tech support was not immediate.

Review Source

Response from ProfitSolv

April 27, 2026

Thank you so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help.

GG

George G.  
Lawyer  
Law Practice  
Used the software for: 1-2 years

### "Software with potential but execution too often poor"

September 26, 2025

3.0

Sometimes good, often quite frustrating. Customer service can feel like they are more interested in "closing the ticket" than solving your problem.

Pros

Integration with accounting - this is why I have stuck with Cosmolex. Invoicing used to be good but has gotten more difficult with recent updates.

Cons

Clumsy, unintuitive interface that got worse with recent update. Worse than Clio except re. accounting. Many bugs that make day to day use very annoying.

Switched from

[Clio](https://www.capterra.com/p/105428/Clio/)

for accounting aspects lsssssssssssssssss

Review Source

MS

Moyosore S.  
Prinicipal Counsel  
Law Practice  
Used the software for: 6-12 months

### "Overall, I enjoy using Cosmolex."

December 10, 2022

5.0

Superb. I definitely have and will continue to recommend cosmolex to my colleagues.

Pros

On a lighter note, aside from the very important features. I like the soft display interface. It is easy on the eyes, the monthly graph and pie chart is very great for keeping track of income.

Cons

Accounting, but that was an issue with my personal knowledge rather than the software itself. Cosmolex care assisted.

Alternatives considered

[Clio](https://www.capterra.com/p/105428/Clio/)[uLawPractice](https://www.capterra.com/p/150100/uLaw-Practice/)

Reason for choosing CosmoLex

There was a great christmas discount for 6 months and the display seemed more user friendly and colourful.

Review Source

Response from ProfitSolv

April 27, 2026

Thank you so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help.

DK

DAN K.  
Owner and Managing Attorney  
Law Practice  
Used the software for: 2+ years

### "READ THIS FIRST! HORRIBLE EXPERIENCES!"

January 24, 2025

1.0

Horrendous. I keep getting emails from employees, telling me I'm not using their billing services that they keep charging me for - which I am not, because of what I wrote above - AND ASKING THEM TO CANCEL my services and issue me a refund and guess what? I've received nothing except, they still gladly fail to respond and a different employee emails me the following month and they keep charging me for it! What's worse?

Cons

The merchant services billing system doesn't work as well as LawPay. The CRM I also pay for doesn't work. The credit card services option takes longer than my current provider to get the money deposited into my bank account! Want to know what's even worse? This must be a FTC violation.....but, I've written probably 20 different emails to Cosmolex employees trying to cancel these services for more than a year, maybe more than 2, and I'm still getting billed for it! Absolutely ridiculous! It also takes a forever to open a new file - way too many web-clicks, loading, ancillary pages to fill out it is my least favorite things to do, period!

Alternatives considered

[8am MyCase](https://www.capterra.com/p/115613/MyCase/)

Reason for choosing CosmoLex

The price, at the time, which is no longer working in my favor due to Cosmolex's ineptitudes.

Review Source

DG

Deborah G.  
Attorney  
Law Practice  
Used the software for: 1-2 years

### "Liars-Go Elsewhere"

December 7, 2024

2.0

Frustrating. The salesman told us that clients could upload documents into a client portal. NOPE! Not a live function yet. We paid to have assistance with moving from prior system. WASTE of money. We did all the work, and what they did for us had to be redone.

Pros

The OLD version. NextGen is not ready to be deployed. It is very glitchy. ONE example, timesheets "clear out" already entered data. Known issue for over 6 months. No fix. Makes time entry annoying because you often have to double enter information before it "takes".

Cons

Live Support Chat--HA! Hasn't been available "live" in months. To get assistance, you ask for live support, they email you DAYS later to schedule an appointment. Often, the "trainer" has no idea what you need or how to accomplish the task. One example: we needed to print an invoice for our contingency fee clients to use as evidence in court on our fee petition.

Switched from

[PCLaw](https://www.capterra.com/p/228264/PCLaw/)

PCLaw stopped printing invoices when client's last name started with N-Z.

Review Source

AT

Aaron T.  
Owner/Attorney  
Law Practice  
Used the software for: 2+ years

### "Time to Switch to a New Service "

March 22, 2021

2.0

I regret everyday not simply using Quickbooks and Clio like a lot of other law firms do. We are going to try a demo with a few other products, Abacus and CaseManager, but I really don't think you can go wrong with Quickbooks especially if you want the payroll integrations. We're basically paying twice the price of Clio and other time-management options for accounting software that does not work.

Pros

We liked that it appeared to have a bunch of services wrapped up into one--time-keeping for billing, accounting software similar to Quickbooks with an automatic feed into our accounts, and email archiving/practice management. The time-keeping component works well although you would think it would be easier to do mixed-fee or alternative fee arrangements given that these are the fastest growing in the legal industry.

Cons

The accounting system is a joke. The bank-feed regularly just stops syncing with no notification. We have spent so much time reconciling our books this year as a result of issues that Cosmolex refuses to address claiming its the result of their third-party vendor. We recently needed to transfer a file, and in going to export the emails, we learned that we would need to go into each email, print to PDF, and manually save! When I asked why this wasn't explained in the marketing materials as we would never have used Cosmolex for email storage if we knew that it would require this much work to actually use or access the emails, I was given instructions for how to download the emails from my Outlook account directly. Then why am I paying to use Cosmolex? Lastly, the customer service has been consistently terrible. The chat function used to be helpful--but it appears they outsource it now, and it's no longer a benefit as the users can only refer you to articles. Additionally, we are constantly being told that they will make changes in response to our feedback (and presumably the feedback of others) but the only changes that have been made in the past few years have made the program less helpful. Where were the increased integrations we were promised? Why can't they figure out the syncing with their vendor?

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing CosmoLex

The ability to have accounting and billing in one place.

Review Source

AL

Amy L.  
Firm Administrator  
Law Practice  
Used the software for: Less than 6 months

### "Leaving CosmoLex after 60 frustrating days"

August 8, 2020

1.0

I manage 3 small law firms. One of my firms moved from Prolaw to CosmoLex 60 days ago because management wanted to be 100% cloud-based, which Prolaw is not. Unfortunately, my CosmoLex experience has been really frustrating, to say the least. As background, I have used Prolaw for over 20 years, which performs back and front office tasks (like CosmoLex). At another firm, I have used Clio with QBs for about 7 years with lots of success. At a 3rd firm, I use Bill4Time with QBs with lots of success. I really tried to make CosmoLex work for the last 60 days. As the manager of 3 small law firms, I am a stickler for efficiency and productivity. Making small firms competitive with larger firms is a big part of my job. But unfortunately CosmoLex was a huge step backwards in that goal.

Pros

You ALWAYS get a live person in customer service and they are GREAT! I have spent hours and hours on the phone, chat and email with many people in customer service in the last 60 days. It is really easy to get a live person, which is great! And I have been impressed with every single one of them. But unfortunately their answer is almost always: "I'm so sorry, CosmoLex cannot do that, I will add it to the list of features we could add." I haven't been around long enough to know if suggestions are actually ever incorporated into the software. Truthfully, so many features would have to be added to make this a viable program, I just can't wait to see. There is a robust filter / search mechanism. Literally, those are the only good things.

Cons

Everything else. CosmoLex is a great idea, but the execution completely fails at both the accounting and practice management components. Entering data in the software is ridiculously inefficient - from simple time entries, which you have to choose from pulldown, scrolling menus rather than entering data quickly and tabbing through (there is NO tabbing through any data!), to an accounting system that is set up in inflexible, awkward components that make no accounting sense (not a debit or credit to be found), it just doesn't lend itself to efficiency or intuitiveness like most online billing programs. If you are used to customizable columns (who isn't?); screens in which you can edit, print, manipulate multiple items at one time; check boxes to select all or multiple items; or screens that show you totals like hours billed in a day, week or month, account balances, CosmoLex is gonna drive you crazy. It doesn't allow any of the above. There are so many downfalls, I truthfully don't know where to start. Additionally, we purchased the migration service. Each person I worked with was amazingly knowledgeable and professional, but the actual migration was a disaster. After hours of work on my and CosmoLex's migration team's part, my non-financial data migrated into ComsoLex very unusable. Also, they do not actually migrate financial data. I was hoping to move at least 7 years of accounting, as well as, historical invoices from open matters, but that is not possible.

Reason for choosing CosmoLex

It does front and back office.

Switched from

[ProLaw](https://www.capterra.com/p/35611/ProLaw/)

Management wanted to be 100% cloud-based. Prolaw is not.

Review Source

VR

Verified Reviewer  
Managing Partner  
Legal Services  
Used the software for: 1-2 years

### "2 Years Wasted"

January 5, 2022

2.0

Cosmolex ended up being a major disappointment. Too many of the supposedly great features turned out to be practically useless. Clients can only upload one document at a time and then only if the name is 64 or less characters. Clients can only download one document at a time. The API is closed so automation is much more difficult and expensive. Email communications cannot be shared through the portal. The platform whereby custom invoices are created/modified is archaic and difficult to use.

Pros

Document Integration with OneDrive and integrated billing

Cons

The most important components of the software were rendered useless due to lack of most obvious features.

Reason for choosing CosmoLex

The internal accounting

Switched from

[Time Matters](https://www.capterra.com/p/228265/Time-Matters/)

The switch was made to for cloud access, internal accounting, to better serve clients and to facilitate process automation. The only benefit was the cloud access which was stifled by the poor design.

Review Source

Response from ProfitSolv

April 27, 2026

Thank you so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help.

ME

Mohamed E.  
Owner  
Legal Services  
Used the software for: 2+ years

### "Horrific Software"

July 10, 2024

1.0

Horrific and do not recommend it. The customer service is designed to waste your time. It is about you having enough time to switch to another software.

Pros

The initial sales pitch is great but once they have you, zero customer service and prices keep skyrocketing.

Cons

It is a terrible user experience after years of using it.

Reason for choosing CosmoLex

Bookkeeper recommended it. Accountant is highly opposed to it after seeing what it does and doesn't do.

Switched from

[PracticePanther Legal Software](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/)

My bookkeeper advised me to but it is a huge mistake.

Review Source

DB

Denise B.  
Office Manager  
Law Practice  
Used the software for: 6-12 months

### "Save yourself a headache"

June 18, 2024

1.0

I regret migrating to this software. not happy with the product, there's a lot of limitations.

Pros

easy to use. but i do not recommend it, there's a lot of limitations.

Cons

\-Does not proportionally apply payments to fees, taxes, disbursements which is a serious problem. Cosmolex priorities the taxes and hard cost. So if invoice balance are written off, taxes are overpaid which is not compliant to Canadian tax act and lawyers are underpaid. -The system doesn’t have a report for client introducing lawyer, which is common as most firms pay out referral fees. -Payments for multiple clients is also limited -Users who have timekeeper restrictions are unable to access reports. PC Law is an old system but had this feature. Cosmolex is supposed to be a more sophisticated software. So, 1 person is responsible for generating reports to lawyers. -Having reports downloaded as documents is inefficient. Instead of double-clicking the numbers on the report and the transaction and the transaction opens up, you’ll need to do more steps and find the transaction itself if editing is required. QuickBooks is cloud base and it has this feature.

Reason for choosing CosmoLex

Fooled by reviews. our contract was coming up with pc law and had to migrate right away.

Review Source

SZ

Susan Z.  
Paralegal  
Law Practice  
Used the software for: 2+ years

### "CosmoLex does everything needed to keep our firm under control"

October 19, 2022

5.0

We saw the biggest impact in time and billing -- it's easy to mark down the "tiny" slices of time because you are already in the file. Less chance of not documenting phone conversation or expense as you don't have to exit one program to enter into another.

Pros

Billing/Invoicing/Payment management and Account reconciliation features are what I like best -- easy to stay on top of the flow

Cons

I don't have a "least" -- I find CosmoLex easy to use and it does everything I need to keep our office well managed!

Alternatives considered

[Cleo Integration Cloud](https://www.capterra.com/p/123016/Cleo/)

Reason for choosing CosmoLex

Cost was the biggest factor.

Review Source

Response from ProfitSolv

April 27, 2026

Thank you so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help.

MW

Matthew W.  
Founder/ Tax Attorney  
Law Practice  
Used the software for: 2+ years

### "Great for small firms, not so great if scaling up"

October 8, 2020

4.0

We've been using CosmoLex for 2+ years so they haven't scared us away...yet.

Pros

Client portal is a terrific feature (when working), the ease of time entries is terrific. Very simplistic interface for invoicing and collecting fees. Integration with LawPay is cool.

Cons

There's lots of bugs and seemingly easy fixes that get overlooked and/or ignored. The portal will shut down unexpectedly and/or clients cannot access multiple matters without additional email addresses. There is no function for recurring billing (i.e., ongoing or payment plan clients). Customer service is a nightmare to deal with and takes weeks to complete simple tasks.

Alternatives considered

[CARET Legal](https://www.capterra.com/p/144573/CARET-Legal/)[Smokeball](https://www.capterra.com/p/133656/Smokeball/)

Reason for choosing CosmoLex

Overall initial cost per user

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

Easy of use

Review Source

MB

Michele B.  
attorney  
Law Practice  
Used the software for: 2+ years

### "Overall Review of Product- Our THoughts"

March 26, 2017

4.0

Pros: One program for almost everything. Cons: No document assembly; you can only link one person to the client portal; glitches in program- the program emailed an invoice to the wrong person; can not email through program; glitch- I had to give access to everyone for everything because the limited access features did not work; customer service is not the best; calandar portion has glitches when it interfaces with gmail and office 365.

Pros

It is a comprehensive software. Its like having Quickbooks and a practice management program in one. This is the best feature.

Cons

Lots of glitches: (a) it emailed an invoice to the wrong person; (b) user restrictions do not work in my office; (c) calendar is not on the main page- usability is difficult for some tasks; (d) you can only have one person assigned to the client portal. Does not have email capabilities Does not have document assembly Does not have automatic assignment of matter numbers. Limited reporting features- you can not tailor reports (financial)- very limited.

Review Source

Response from ProfitSolv

March 27, 2017

Hi Michele, We appreciate your feedback related to your experience with CosmoLex. In regards to the issues you are having, please reach out to our support team directly at 732-595-9015 so that they can see first hand the issues you are experiencing, and assist with resolving. I will be entering the requests you have made as well, so that we can keep you up to date on their progress. As an additional note, we will be releasing Document Assembly within the next few months and are always open to hear your suggestions on improving our current reporting. Thank you again for your feedback, and we look forward to hearing from you.

SS

Suresh S.  
Technology and Business Lawyer  
Law Practice  
Used the software for: 2+ years

### "Thank you CosmoLex!"

December 1, 2022

5.0

Great experience to support our law firm's needs!

Pros

CosmoLex has provided practice management support for Suresh Law to client our with with their technology, business and real estate law needs.

Cons

Plaid integration fails at times and needs resetting for bank feed.

Alternatives considered

[Actionstep Legal Accounting](https://www.capterra.com/p/187835/Soluno/)

Reason for choosing CosmoLex

Off the shelf

Switched from

[Clio](https://www.capterra.com/p/105428/Clio/)

Did not meet trust accounting requirement.

Review Source

Response from ProfitSolv

April 27, 2026

Thank you so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help.

KM

Kristen M.  
Legal Assistant  
Legal Services  
Used the software for: 1-2 years

### "CosmoLex for Law Firms"

January 25, 2024

5.0

Pros

CosmoLex is a very helpful software to have in a law firm. It has been perhaps my favorite software throughout the handful of law firms I have worked at. The case management feature is great as is keeping tasks available to see in order to follow up on time-sensitive items.

Cons

There really is not much I dislike about CosmoLex.

Review Source

Response from ProfitSolv

April 27, 2026

Thank you so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help.

KK

Kristal K.  
Partner  
Law Practice  
Used the software for: 1-2 years

### "We chose Cosmolex because of the accounting feature"

June 25, 2019

5.0

Pros

We chose Cosmolex because of the accounting feature along with the other case management features as well as its interplay with Lawpay.

Cons

I would like to be able to search the calendar for a particular name. For example, if I am trying to determine when I met with a potential client, I would like to be able to search their name. To add to this, I would like to be able to add the potential client to the calendar entry when I add a consult so I can search the PC and determine when I met with them. As to the documents, I would like a way to search all the documents in the system. For example, I would like to be able to search for "Motion for Guardian ad Litem" and have all documents with that title, regardless of whose matter it is connected to. I would like to be able to pull matter balances from the app.

Review Source

Response from ProfitSolv

August 1, 2019

Thanks for your feedback, Kristal! We're thrilled to hear that you're enjoying the advantages of an integrated accounting and practice management system. We're always looking to optimize our solution, so please feel free to make a feature request on our support site. Thank you!

HG

Heather G.  
Managing Attorney  
Law Practice  
Used the software for: 2+ years

### "CosmoLex"

May 26, 2021

5.0

It saves me time each month on billing and invoicing.

Pros

CosmoLex made going out on my own much easier. I particularly like that I don't need additional software on the accounting side of things.

Cons

I would like an easier method of doing conflict checks. I wish there was a stand alone tab for adding consultations in for conflict check purposes only.

Review Source

NW

Nicholas W.  
Partner  
Law Practice  
Used the software for: 1-2 years

### "CosmoLex staff know law and also know accounting. "

May 24, 2019

5.0

Pros

We simply have not found anything else that integrates true accounting with timekeeping and related legal process workflow. Everything else we've used (I could make a list) fell short in terms of features or else required integration among multiple platforms (at a higher cost).

Cons

There is a bug in the reporting of accounts receivable that is causing us problems. We are eager to see that fixed. CosmoLex does not seem to have an internationally focused law practice in mind. We work with clients in 70 countries, in multiple currencies. We struggle a bit to make that work well--there are some hiccups. Most other issues arise because our knowledge of accounting is poor, so we want to do things that should not be done (from an accounting perspective) or we don't know how to do them. Response time on our requests for help is sometimes slow. Our requests for additional features have not happened.

Review Source

CL

Carlo L.  
Owner  
Law Practice  
Used the software for: 1-2 years

### "Accounting is more precise and up to date."

June 19, 2019

5.0

Pros

I chose CosmoLex primarily because it is both a client management system and accounting system in one solution. Additionally, CosmoLex pays my monthly LawPay access fee. All of this really helped my small, but growing practice save some money, while getting all the tools I need.

Cons

I had to take down my website credit card payment link, but CosmoLex "prefers," and everything is recorded easier when, you process credit card transactions through their portal. There should be a way for me to accept credit cards on my website, like through native LawPay, or on the app.

Review Source

Response from ProfitSolv

July 30, 2019

Thank you for your feedback, Carlo! It's great to hear that you're enjoying all of our practice management and accounting features, as well as taking advantage of our LawPay offering. We really appreciate you taking the time to leave a review; understanding the pros and cons of our solution from a user's perspective is invaluable in our efforts to constantly improve.

AL

Alyssa L.  
Rule 6 Law Clerk  
Law Practice  
Used the software for: 1-2 years

### "Cosmolex has reduced the time for billing clients..."

October 26, 2017

5.0

Cosmolex has reduced the time for billing clients down from 2-3 days to 2-3 hours.

Pros

The ability to add charges on the go is a huge plus for the attorney. He can bill his time while in court.

Cons

Old client invoices, there needs to be a way to unlock invoices to allow payment on outstanding debt. I've contacted customer service and we had a backdoor way of doing it but the newest update to CL has erased that ability. So now old clients who have no active charges are inconvenienced and must come into the office to pay. Would love to see more functions for old accounts!

Review Source

Response from ProfitSolv

November 13, 2017

Hi Alyssa. Thank you for your feedback. I am not sure I understand the issue you are having. Bills become locked for edits once a payment is received (which can be lifted), but future payments can still be applied, as long as there is a balance. You can resend old, open invoices which have a balance and then apply a payment to those whether by retainer, check or credit card. It does not matter how old they are. If there is something I am missing, or you have additional information which can assist, please email support@cosmolex.com and we will be happy to look into this further.

OM

Onosen M.  
Lawyer - Owner  
Law Practice  
Used the software for: 2+ years

### "I love using Cosmolex"

October 29, 2021

5.0

Pros

I love using Cosmolex, I find it easy to use and everything I need is easily accessible.

Review Source

Danny H.  
Owner  
Law Practice  
Used the software for: 2+ years

### "Overall I am very satisfied."

April 26, 2019

5.0

Pros

It is Easy to use and has logical organization.

Cons

Certain features are very difficult to correct mistakes in, and the existing videos and articles are not helpful to me in resolving.

Review Source

JS

Jordan S.  
Managing member  
Legal Services  
Used the software for: 1-2 years

### "Love it!"

December 23, 2019

5.0

I didn't have LMP software before although I did have QuickBooks for awhile. Thus, there is nothing to compare to but it fills the bill for what I need. I think it was thoughtfully designed, and I find it straightforward and easy to use.

Pros

I have enjoyed the ease of learning and using this software. I like the Dashboard that tells you many useful things at a glance. Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker). I also found a CL knowledgeable accountant through the site, which was very useful for getting set up my first year.

Cons

I really don't have cons. They did go up in price by $10/month without warning (one time in 18 months) but I still think it is a fair value.

Reason for choosing CosmoLex

I like that accounting is integrated and that it was built for a law practice. Many systems integrate with QuickBooks but I didn't like QB for my practice - too many "make fits." When shopping and comparing, it seemed like a good value and I have not been disappointed.

Review Source

GJ

Garth J.  
attorney  
Law Practice  
Used the software for: 6-12 months

### "It is a very stable product that is continually getting better."

January 21, 2019

4.0

Some of the shortcomings that I initially identified as possible deal-breakers have been remedied within the short time that I have been using the product (ex. the failure of multi-day events to properly appear on the calendar system). I am hopeful that the "ease of use" issues are addressed over time (quickly). Again, a very nice product overall, that has demonstrated an ability and inclination to get better.

Pros

The integration of accounting and check preparation into the law practice package.

Cons

The calendar is not easy to view and use. Quite frankly, I merely have linked to to my Outlook Calendar and avoid using the Cosmo calendar entirely. The other "con" which surfaces each time I use it, is that when you cycle to matters or clients, you cannot simply begin to type a name and have the system go to the name in the list. Being forced to do a search each time you want to go to a listing is really a time waste.

Review Source

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