# Page 9 | CosmoLex Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is CosmoLex the right Legal Document Management solution for you? Explore 341 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/18931/CosmoLex/reviews --- CosmoLex 4.6 (341) [View alternatives](https://www.capterra.com/p/18931/CosmoLex/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of CosmoLex ## Showing most helpful reviews Showing 201-225 of 341 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JP Jessica P. Attorney Law Practice Used the software for: 6-12 months ### "Really positive" November 26, 2018 5.0 Pros That everything I need as a solo is integrated and functional Cons It's not completely intuitive, but nothing is. I wish it were a little easier to search out what I want to know in the knowledge database or have some kind of index that gives me a written overview (not everyone likes videos) about the functionality that is possible. Review Source TV Tonya V. Attorney Law Practice Used the software for: 6-12 months ### "It has been great so far. " November 27, 2018 5.0 My clients like using the portal. Whenever I have had an issue, I have been able to reach customer support and get my answers (quick). Pros I like the single location for my accounting, client management, and everything else I use everyday. Cons The administrative support (paralegal) should be cheaper. Other companies don't charge the full rate of an attorneys access. Review Source RL Rebecca L. Office Manager Used the software for: Less than 6 months ### "I haven't found anything "extra" is needed!" July 19, 2017 5.0 Pros One-stop shopping for your firm's record-keeping needs. Easy transition. Great customer service! Cosmolex offers links to your bank, documents, emails, calendar and offers a client portal where you can determine what the client sees. Cosmolex consolidates multiple office functions into one easy-to-access portal where attorneys, clerks, and staff can find what they are looking for without having to dig through a mine-field of paperwork. Cons So far, I haven't found anything "extra" is needed! Any questions I had regarding processes were answered by a competent and friendly customer service rep - in a manner which made it easy for me to understand and implement. Review Source VR Verified Reviewer e-Learning Experience Designer Used the software for: 6-12 months ### "If your are a lawyer, pay attention to this tool." July 16, 2018 4.0 Pros It is basically every thing you need for client management, including billing/invoicing, calendar, document and financial management, record management, task management, even time tracking. You name it! It virtually will help you to do everything. Cons Its UX is a little complicated since it has so many features and possibilities. It could be a little pricey, but if your office is medium to big, the benefits would be greater. Review Source SM Samantha M. Legal; Assistant Legal Services Used the software for: 6-12 months ### "Its Great" December 13, 2019 5.0 yes Pros I like the ease of use . it works with the firm Cons It does not have a message option to take messages from clients Review Source DI Dennis I. Owner Law Practice Used the software for: 1-2 years ### "Awesome. " July 20, 2017 5.0 Easy to use Pros Cloud access, customizable, emailing invoices instead of snail mail, it handles trust and operating back accounts in a single app. Review Source JC Joseph C. Solo Attorney Used the software for: ### "Easy TimeBill Review" September 7, 2010 5.0 Excellent! Pros I use various Easy Soft programs, whcih have somplified my practice. Easy Time Bill has streamlined my billing procedures and forces one to become "Organized" in the Business of Law. By using this product, I have been able to improve my billable hours that might have otherwise been lost in rush of the day. As far as the TRUST accounting aspect, what can I say" It is simply a lifesaver!!! In the event of a dreaded AUDIT, the information I would need is a click away. ETB, like all of the Easy Soft products, is extremely user friendly. Also, the customer support is without competition. They are always extremely pleasant and BEND OVER BACKWARDS to help you reslove any issues that arise. I should know, I've called customer support so many times that I am on a first-name basis with many of the people there. Cons None! None! Review Source MT Mark T. Attorney Law Practice Used the software for: 6-12 months ### "I had used the old software for a long period of time and needed a change." April 10, 2018 5.0 Pros Ease of use and accessibility. I like the fact that I can keep track of my time on the road and from any computer with internet access. Cons Do not know of any at this point. At the current time I am trying to make my transition to this program full time and it is working great. Review Source MM Mark M. Partner Law Practice Used the software for: 2+ years ### "Great customer service" April 29, 2019 5.0 Pros Great customer service, affordability and fairly easy to use. Cons The billing can be challenging, but customer service is great. Review Source LH Layla H. Lawyer Law Practice Used the software for: Less than 6 months ### "Good support" November 10, 2023 4.0 Pros It has the features to run a law practice Cons The template settings are super confusing and not user friendly Review Source Response from ProfitSolv April 28, 2026 Thank you so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. MR Mike R. Owner/Member Law Practice Used the software for: Less than 6 months ### "It's been great! Thank you!" March 29, 2019 5.0 Pros I needed the accounting for lawyers built in. So far, it's be terrific. The LawPay service portal has worked very well. I like the having the knowledge base articles and videos available. Cons I'm still learning as I go. I'm using the billing and accounting functions. I need to explore the matter documents, calendaring and task management. I'd also like to work on the templates when I get more accustomed to them. Review Source JM Jason M. Managing Attorney Legal Services Used the software for: 6-12 months ### "Really like the IOLTA accounting aspect." August 1, 2016 4.0 Really like the IOLTA accounting aspect. I initially thought I would simply use the cloud version for IOLTA management, but I now would like to have all members of the firm (assistants and attorneys) use it so we aren't dealing with several different programs for billing, calendaring etc. My concern was that there seemed to be certain "bugs" or features missing. I dealt with Chantel Gordon on phone and was very impressed with the help she provided. She's a good communicator. She naturally repeated my concerns back to me which showed she listened to what I said and understood it. Whether my suggestions can be implemented is another issue, but that's not my point. Chantel is good. Thanks. Pros I like all practice tools in one place. I like being able to access these tools no matter where I am. Review Source Debra L. attorney Used the software for: ### "Customer service is very helpful." December 30, 2016 5.0 It is very easy to use and customer service is great. Default settings are appropriate. Customer service is very helpful. Client portal isn't a default. Cons ability to add multiple clients per case, larger visual areas for list of time submitted Review Source MS Michael S. Managing Partner Law Practice Used the software for: 1-2 years ### "Frustrating at first, but much better after getting used to things. " November 26, 2018 5.0 Frustrating at first, but much better after getting used to things. Still a few glitches, but those will be overcome I'm sure. Pros Once you get used to the format, it is really quick and easy to use. The training videos and quick to get help desk are fantastic (the help desk has talked me down out of the tree many times in the early days!). Cons The Invoicing and Expenses set-up is confusing and frustrating. Also, loading my logo took input from the help desk. Review Source DR Deborah R. Partner Law Practice Used the software for: Less than 6 months ### "We were just starting our firm. I found your software to be the most useful." July 5, 2017 5.0 Pros It allowed us to email bills and it showed the trust account balance on the bill. Also my husband likes to do his time sheets at the end of the month and your program's ability to track billable tasks and calendar events to show that they haven't been billed was a great selling point. I also liked the idea that we might not have to go with QuickBooks for the business accounting. Review Source RA Rachael A. attorney Law Practice Used the software for: 6-12 months ### "It made time tracking very simple." November 26, 2018 4.0 Pros It made time tracking very simple. Great customer service, I like the dashboard and time tracking functions. Cons The accounting portion of the software was sometimes cumbersome and not very intuitive. Review Source NJ Natalie J. Paralegal/Bookkeeper Used the software for: ### " I loved the way Jon continually checked in with me during our trial to see how things were going..." April 9, 2016 5.0 My boss Ross C. "Rocky" Anderson was starting up his own business under the umbrella of Lewis Hansen law firm and we needed a program to help with client billing, bookkeeping and many other additional items. For one, the ease of having all of our needs met and compiled in one program; and two, the multiple options CosmoLex gives you regarding client matters, invoices, accounting, reports and how easy it is to update and/or change your information as needed; whether it be clients, invoice formats or banking information. The cost is very reasonable as well. One more thing, I loved the way Jon continually checked in with me during our free trial to see how things were going and if we needed any assistance. (And he just checked in with me again even though my 30 day trial was over.) That to me is worth a million having someone there that cares enough to make sure their customer is happy and that they have everything they need to get going. Review Source JF Jennifer F. Law Clerk Law Practice Used the software for: Less than 6 months ### "Cosmolex has been an excellent tool for keeping our firm organized." November 27, 2018 5.0 Every time I have needed help, I have been able to get in touch with someone quickly and easily. Pros The interface is easy to use and navigate - everything is where you expect it to be. I also like how customizable it is. Cons The email integration could use work. It would be nice if there was a way to tag non-client emails so that they didn't show up in my list as untagged. Not every email I receive is related to a specific matter (for example, updates emails from Cosmolex!) It would also be useful if there was a function to tag multiple emails at the same time. Review Source EV Erich V. Attorney Law Practice Used the software for: 6-12 months ### "First rate organization" January 31, 2019 5.0 Pros Logical layout of the program. Excellent and friendly customer service, including training. Cons There's no way to avoid spending some time to understand billing and accounting. It's unavoidable. Review Source CD Cindy D. Office Manager Law Practice Used the software for: 6-12 months ### "I really enjoy the product." January 21, 2019 5.0 The software is mostly intuitive however some aspects require a lot more time to learn. Some additional features that reduce the amount of typing one has to do would also be nice. Pros Easy to understand and use as soon as you start using it. Cons Some features are not as intuitive. Such as the banking and accounting of operating and trust funds when you don't have an accounting background Review Source MG Michael G. Attorney Law Practice Used the software for: 1-2 years ### "Cosmolex has been a good option " January 31, 2019 4.0 Pros Overall Cosmolex has been a good option and has helped my practice. Cons I find it difficult to change the formatting on invoices; some of the categories for legal services seem archaic. Review Source DB Daniel B. Senior Consultant Used the software for: Less than 6 months ### "I wanted a product that would combine actg, billing, CRM and trust act reconciliation." October 26, 2017 5.0 Pros The easy to use interface is really well designed, other products were too clumsy and not as user friendly Cons There are some tweaks I have already suggested, like insuring the trust act reconciliation meets ICCRC , another would be an ability to track prospects and have a better client profile page to enter more data such as key dates. Review Source MS Mary S. Office Administrator Law Practice Used the software for: Less than 6 months ### "CosmoLex has been a breath of fresh air" August 18, 2017 5.0 Pros The deciding factor in us choosing Cosmolex was the extremely thorough customer support program y'all have set up. We loved that there was a huge database of information online, as well as the option to ALWAYS speak with a representative, any time of any day. With our prior billing software, it was expensive and inconvenient to try to reach anyone on the support staff. It was always a hassle to get support from our old company, and Cosmolex has been a breath of fresh air with your patient and attentive support staff. Review Source JR Jonathan R. Lawyer Legal Services Used the software for: Less than 6 months ### "CosmoLex Review September 2022" September 7, 2022 5.0 Pros Very user-friendly; cloud-based; efficient onboarding and data migration. Cons A bit pricier than some of the other programs available. Review Source Response from ProfitSolv April 28, 2026 Thank you so much for taking the time to share your experience! We're thrilled to hear that CosmoLex has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help. AH ALLAYANIA H. Attorney-at-law Law Practice Used the software for: Less than 6 months ### "EPIC" November 30, 2020 5.0 Pros Overall features, prepopulated fields that makes use very easy. Cons It can be a bit time consuming but ill get the hang of it. 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