# Uptick Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Uptick Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/189344/Maintenance --- # Uptick Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Uptick ## What is Uptick? The new standard in Fire Inspection Software. Uptick is the plug-and-play platform built specifically for modern fire and security businesses. Whether you're in the field or in the office, Uptick helps your team operate at its best. No hard sell...but you owe it to yourself to see why 700+ fire and security companies trust Uptick to run their business. ## What is Uptick used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/)[CMMS](https://www.capterra.com/cmms-software/) Top alternative Featured Overall rating Based on 97 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Uptick?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.uptickhq.com&name=Uptick) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Uptick 4.7 (97) VS. [4.6 (1,435)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (97) Ease Of Use 4.6 (1,395) Value For Money 4.5 (80) Value For Money 4.4 (1,199) Customer Service 4.6 (93) Customer Service 4.6 (1,348) ## Uptick alternatives [4.6 (5,120)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (226)](https://www.capterra.com/p/177014/Skimmer/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (174)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/189344/Maintenance/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.6 (52) 71.15% of 52 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Maintenance Scheduling 4.9 (42) 78.57% of 42 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Scheduling 4.6 (35) 80.00% of 35 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Work Order Management 4.5 (32) 75.00% of 32 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Billing & Invoicing 4.5 (31) 77.42% of 31 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Service History 4.5 (30) 90.00% of 30 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Uptick 73 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project A collection of customer information such as contact details, demographics, previous interactions, etc. A website or login for customers to access information Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Store and access documents, forms, and photos in one centralized place Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Create, send, and view electronic invoices Track/log the amount of time employees worked per job using a timer Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Estimate or forecast of a future scenario based on the study of present trends Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Track the amount of time spent on a job or task Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (97) 4.5 Based on 97 reviews ## Pricing Value for money 4.5 (80) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.5 (80) 4.5 Based on 80 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)[ MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/)[ Pronto](https://www.capterra.com/p/198665/Pronto/)[ LEVESYS](https://www.capterra.com/p/155007/LEVESYS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (93) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (93) 4.6 Based on 93 reviews ## User reviews Overall rating 4.7 Based on 97 reviews Filter by rating 5(71) 4(21) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent CM Conor M. Operations Facilities Services ### "Fantastic Software improving operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2025 Pros Fantastic, easy to use software, increased revenue and operational efficiency across the board in RAYN Cons There's not much bad about Uptick, it's fantastic and easy to use, feature requests may be slow sometimes, however, never had any issues with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 28, 2025 Thank you so much for your feedback Conor, appreciate the insight and time taken to provide a review. TB Tyler B. Operations Manager Building Materials ### "WE LOVE UPTICK!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2025 My experience has been phenomenal and I will continue to use Uptick! The team is responsive and thorough in their training. Pros I love the flexibility and the support staff. It makes my life running a shop easy. If ever there is a single issue, updates are swift and effective. Cons I have no complaints about Uptick. If ever a complaint comes up, the Uptick team is quick to make effective updates with follow up to verify the issue has been resolved. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Old platform we used didn’t meet our needs. Alternatives considered [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/) [Fieldpoint](https://www.capterra.com/p/43548/Fieldpoint/) [Inspect Point](https://www.capterra.com/p/148287/Inspect-Point/) [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reasons for choosing Uptick Uptick checked all of our boxes. The pricing structure made sense and we use it every day. We have no regrets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2025 Thank you Tyler for the feedback, we love to hear that you are seeing the benefits of Uptick! Trevor R. CEO Construction ### "Makes Our Jobs Easier, Plain and Simple. Uptick For The Win!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2025 Our overall experience with Uptick has been outstanding. From the very beginning, the customer service and support from the Uptick team has been second to none. They’ve been responsive, knowledgeable, and genuinely committed to our success—making the onboarding process smooth and stress-free. It’s been an absolute pleasure integrating this platform into our operations at Reep Fire. Uptick has proven to be the ideal solution for our field management needs. The platform is not only robust and reliable, but it also aligns perfectly with the fast-paced demands of our industry. It’s helped us streamline workflows, increase accountability, and significantly reduce manual overhead. As a result, our technicians can cover more ground in less time, all while delivering a higher standard of service to our clients. The professionalism and structure Uptick brings to our processes have elevated how we present ourselves to customers—instilling greater confidence and satisfaction. Overall, implementing Uptick has been a strategic move that continues to deliver real value to our team and our clients. Pros What I liked most about Uptick is how intuitive and user-friendly the platform is. It offers a wide range of powerful features that help reduce administrative overhead and significantly improve overall productivity. One of the biggest advantages is the ability to generate quotes quickly and accurately, while also maintaining complete visibility and tracking of field operations in real time. The integration between the office and field teams is seamless, which helps eliminate miscommunication and delays. Inspection reports, in particular, are incredibly efficient to complete—what used to take double the time can now be done in half, allowing our team to focus more on quality service rather than paperwork. Uptick has become an essential tool in streamlining our workflow and keeping everything organized and accountable. Cons Honestly, it’s hard to find anything to dislike about Uptick. Nearly every concern or suggestion we’ve brought to the Uptick team has either been thoughtfully addressed and improved for the benefit of all users or clearly explained when it turned out to be a misunderstanding on our part. Their responsiveness and commitment to continuous improvement truly set them apart. Alternatives considered [Inspect Point](https://www.capterra.com/p/148287/Inspect-Point/) Reasons for choosing Uptick Fire Industry Specific. Covered all of the criteria that we were looking for and demonstrates understanding of the fire protection industry. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2025 Thank you for the feedback Trevor, we are so pleased you are seeing the benefits so early with Uptick, thank you for your valued business. CR Chris R. President Facilities Services ### "Uptick works well 2025" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 11, 2025 Fantastic! the support and service we have received from JZ and all other supporting staff is top notch. Pros Powerful software that is adaptable to our specific needs. Customer service is absolutely top notch with support as expected Cons little bit confusing at times as there is alot going on. some issues with it being new to NA market but working through Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Phil B. Operations Supervisor Consumer Services ### "Phenomenal CRM for our Business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2025 It has been a great time learning the application and seeing our job become easier with the Uptick platform. Pros Incredibly user friendly with great features to make our admin's and tech's lives easier! I am so happy to see my team thrive with this software and we only continue to grow with it. Cons It takes some getting used to at first because there is so much that goes into the platform. Techs have a hard time getting used to it but end up loving it once they learn how it works. Switched from [FieldAware](https://www.capterra.com/p/120648/FieldAware/) Needed a newer product as ours was outdated. Alternatives considered [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Uptick More user friendly and their potential was/is extremely high. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP Craig P. Managing Director Construction ### "EBFP - Uptick Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2025 Very good and although we are still adapting to the system we are finding that it is working for us. Pros Clarity and transparency for our clients. It’s ease of use for scheduling of works. We also find that the support from Aoife was really good. Cons We feel we have capacity to use more of the platform but we need a bit more support to get the most out of the system, so some additional training and some gap analysis to enhance the efficiencies. I also think the system would benefit from having a logbook portal (including a QR code to be put on the main control panel/equipment) which can be accessible in a read only, this could also include layout drawings and key information for the local fire services on arrival. Switched from [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/) Poor support and lack of customer service. Not as streamlined as uptick and the system just wasn’t working for our business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Alex G. Director Facilities Services ### "Get on board, you wont regret it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2025 Very good, it has many features that we have yet to use but its an ongoing project of improvement. Pros The overall tech support, versatility and the on going improvement and additions to the package. Cons The initial learning curve, but that would be the same for any package as it was our first time using management software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 19, 2025 Thanks Alex, we really appreciate your feedback here. Great to hear the support and flexibility of our system is working well for you. Totally get the learning curve, especially starting fresh with management software. Sounds like you’re on the right track and we’re excited to keep backing you as you grow with Uptick. GL George L. Managing Director Facilities Services ### "Taking UK by storm " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2025 Really good team. Response times are quick, regardless of how small the query. Pros Ease of Job management & client portal. Easy to project future work. Cons The costing is expensive, but as they say “you get what you pay for” Would still recommend! Switched from [Clik Jobs](https://www.capterra.com/p/248406/Clik-Jobs/) Clik was not tailor made for fire & security Alternatives considered [Joblogic](https://www.capterra.com/p/134632/JobLogic/) Reasons for choosing Uptick Joblogic was too complicated. Little customer support. Also didn’t align with our values Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 19, 2025 Hi George, We really appreciate you taking the time to leave this review! It’s great to hear that Uptick’s helping you stay on top of job management and plan ahead more easily — that’s exactly what we’re here for. We’re also glad the client portal and our support team are making life a bit easier (even for the small stuff). We're pumped to have you on board and excited to keep supporting your team as you grow! TG Terry G. Compliance Manager Mechanical or Industrial Engineering ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2025 The support is absolutely fantastic, as is the product itself. It is constantly evolving with improvements. Pros Its so smooth to use and links everything together seamlessly. They are also updating the options and products within the software. Cons Service quoting needs improvement, and i would suggest adding more artwork as all the quotes do look quite plain. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Job logic was not very adaptable and the product had constant issues. Alternatives considered [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reasons for choosing Uptick it seemed to be designed for fire and security maintenance companies. Other products were adapted for our industry Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2025 Hi Terry, thanks so much for your thoughtful review. We’re really glad to hear Uptick is working smoothly for you and the crew at Lantern Fire. We’re especially proud to hear our support team has had such a positive impact. We hear you on quoting. It’s an area we’ve been actively exploring, and your feedback around service quoting and artwork is really helpful. Thanks again for choosing Uptick. We’re excited to keep evolving with you. TB Thomas B. COO Facilities Services ### "Aaron Access - partnership with Uptick" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2025 Very good, responsive aftercare, customer focussed and a highly quality underlying product. We deployed and embedded an E2E CRM within 6 wks with the support of the team - an outstanding achievement Pros Accessibility of the data, robust workflows, super intuitive interface and configurability which means we can easily add required data field and tags so we can perfectly organise jobs. Unlocking super rich reporting and operational control Cons Strange set up of several reports e..g engineer invoicing and sales conversion stat - they are anchored to the month the quote is raised in. So if a quote is raised last wk of April, approved in May it doesn't feature as a won job in May... this is a much bigger problem for engineers when reviewing their perf - whether a job is created a month before completed is irrelevant, its a shame as renders what could be a great set of reports useless Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 13, 2025 Hi Thomas, Thanks for the great review! It’s been a pleasure working with yourself and the Aaron Access team. We’re stoked to see the uplift in efficiency since switching to Uptick, and proud to be part of the journey. Thanks also for the honest feedback on our reports and their timings. We know how important accurate performance tracking is and we’re actively reviewing it. Jonny and Anna are looking forward to spending time with you and the crew in July. See you then! [View all Reviews](https://www.capterra.com/p/189344/Maintenance/reviews/) Popular comparisons [Jobber vs Uptick](https://www.capterra.com/compare/127994-189344/Jobber-vs-Maintenance)[FieldPulse vs Uptick](https://www.capterra.com/compare/153475-189344/FieldPulse-vs-Maintenance) [ServiceTrade vs Uptick](https://www.capterra.com/compare/132690-189344/ServiceTrade-Commercial-vs-Maintenance)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)