# Page 2 | Uptick Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Uptick the right Field Service Management solution for you? Explore 97 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189344/Maintenance/reviews --- Uptick 4.7 (97) [View alternatives](https://www.capterra.com/p/189344/Maintenance/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Uptick ## Showing most helpful reviews Showing 26-50 of 97 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Trevor R. CEO Construction Used the software for: 1-2 years ### "Makes Our Jobs Easier, Plain and Simple. Uptick For The Win!" June 11, 2025 5.0 Our overall experience with Uptick has been outstanding. From the very beginning, the customer service and support from the Uptick team has been second to none. They’ve been responsive, knowledgeable, and genuinely committed to our success—making the onboarding process smooth and stress-free. It’s been an absolute pleasure integrating this platform into our operations at Reep Fire. Uptick has proven to be the ideal solution for our field management needs. The platform is not only robust and reliable, but it also aligns perfectly with the fast-paced demands of our industry. It’s helped us streamline workflows, increase accountability, and significantly reduce manual overhead. As a result, our technicians can cover more ground in less time, all while delivering a higher standard of service to our clients. The professionalism and structure Uptick brings to our processes have elevated how we present ourselves to customers—instilling greater confidence and satisfaction. Overall, implementing Uptick has been a strategic move that continues to deliver real value to our team and our clients. Pros What I liked most about Uptick is how intuitive and user-friendly the platform is. It offers a wide range of powerful features that help reduce administrative overhead and significantly improve overall productivity. One of the biggest advantages is the ability to generate quotes quickly and accurately, while also maintaining complete visibility and tracking of field operations in real time. The integration between the office and field teams is seamless, which helps eliminate miscommunication and delays. Inspection reports, in particular, are incredibly efficient to complete—what used to take double the time can now be done in half, allowing our team to focus more on quality service rather than paperwork. Uptick has become an essential tool in streamlining our workflow and keeping everything organized and accountable. Cons Honestly, it’s hard to find anything to dislike about Uptick. Nearly every concern or suggestion we’ve brought to the Uptick team has either been thoughtfully addressed and improved for the benefit of all users or clearly explained when it turned out to be a misunderstanding on our part. Their responsiveness and commitment to continuous improvement truly set them apart. Alternatives considered [Inspect Point](https://www.capterra.com/p/148287/Inspect-Point/) Reason for choosing Uptick Fire Industry Specific. Covered all of the criteria that we were looking for and demonstrates understanding of the fire protection industry. Review Source Response from Uptick July 15, 2025 Thank you for the feedback Trevor, we are so pleased you are seeing the benefits so early with Uptick, thank you for your valued business. TG Terry G. Compliance Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Great Software" May 9, 2025 5.0 The support is absolutely fantastic, as is the product itself. It is constantly evolving with improvements. Pros Its so smooth to use and links everything together seamlessly. They are also updating the options and products within the software. Cons Service quoting needs improvement, and i would suggest adding more artwork as all the quotes do look quite plain. Alternatives considered [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing Uptick it seemed to be designed for fire and security maintenance companies. Other products were adapted for our industry Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Job logic was not very adaptable and the product had constant issues. Review Source Response from Uptick May 13, 2025 Hi Terry, thanks so much for your thoughtful review. We’re really glad to hear Uptick is working smoothly for you and the crew at Lantern Fire. We’re especially proud to hear our support team has had such a positive impact. We hear you on quoting. It’s an area we’ve been actively exploring, and your feedback around service quoting and artwork is really helpful. Thanks again for choosing Uptick. We’re excited to keep evolving with you. TB Tyler B. Operations Manager Building Materials Used the software for: 1-2 years ### "WE LOVE UPTICK!" June 24, 2025 5.0 My experience has been phenomenal and I will continue to use Uptick! The team is responsive and thorough in their training. Pros I love the flexibility and the support staff. It makes my life running a shop easy. If ever there is a single issue, updates are swift and effective. Cons I have no complaints about Uptick. If ever a complaint comes up, the Uptick team is quick to make effective updates with follow up to verify the issue has been resolved. Alternatives considered [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[Fieldpoint](https://www.capterra.com/p/43548/Fieldpoint/)[Inspect Point](https://www.capterra.com/p/148287/Inspect-Point/)[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing Uptick Uptick checked all of our boxes. The pricing structure made sense and we use it every day. We have no regrets. Switched from [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Old platform we used didn’t meet our needs. Review Source Response from Uptick July 11, 2025 Thank you Tyler for the feedback, we love to hear that you are seeing the benefits of Uptick! PB Phil B. Operations Supervisor Consumer Services Used the software for: 1-2 years ### "Phenomenal CRM for our Business!" June 11, 2025 5.0 It has been a great time learning the application and seeing our job become easier with the Uptick platform. Pros Incredibly user friendly with great features to make our admin's and tech's lives easier! I am so happy to see my team thrive with this software and we only continue to grow with it. Cons It takes some getting used to at first because there is so much that goes into the platform. Techs have a hard time getting used to it but end up loving it once they learn how it works. Alternatives considered [ServiceTrade](https://www.capterra.com/p/132690/ServiceTrade-Commercial/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Uptick More user friendly and their potential was/is extremely high. Switched from [FieldAware](https://www.capterra.com/p/120648/FieldAware/) Needed a newer product as ours was outdated. Review Source JA Johnny A. Director of operations Facilities Services Used the software for: 1-2 years ### "UpTick Review" March 18, 2025 5.0 Excellent! The guys and girls at UpTick are very approachable and willing to help and will always go the extra mile to make your experience a good one! Pros The ability to adapt the system to suit in most scenarios. Cons Work is required on the extinguisher servicing element so as the system work flow is better at understanding the 5 year and 10 year testing/replacement for fire extinguishers. Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing Uptick We were almost at implementation with SimPro but found UpTick to be much better with asset based services. Switched from [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) SimPro was not fit for purpose ad couldn't handle our data Review Source Response from Uptick March 21, 2025 Hi Johnny, thanks for your review! We’re glad to hear that Uptick’s adaptability has been a great fit for your business needs and that our team has been able to provide the support you need. We appreciate your feedback on extinguisher servicing, and we’re always looking for ways to improve—so we’ll take that on board. It’s great to know that Uptick has been the right choice for your business. Thanks again for your support. As you know, our team is here if you ever need anything. Thanks! JS Jack S. Managing Director Security and Investigations Used the software for: 2+ years ### "Jack IBS Security Solutions" March 18, 2025 5.0 Excellent, works well and support is great. Pros Seamless software ensuring minimal work to provide a quote to invoice. Cloud based making working remotely easy. Cons False Alarm Management, this is now being resolved. Alternatives considered [WinSIMS](https://www.capterra.com/p/154857/WinSIMS/)[BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/) Reason for choosing Uptick Better all round solution and suits the needs of our business best. Switched from [CASH](https://www.capterra.com/p/92976/CASH/) Previous software was server driven and difficult to work remotely. Review Source Response from Uptick March 21, 2025 Hi Jack, thanks for your review! We're glad to hear Uptick has made quoting to invoicing seamless and remote work easier for you. It's great to know our support team has been helpful, and we appreciate your patience as we improve False Alarm Management. If you ever need anything, we're here to help. Thanks again! AG Alex G. Director Facilities Services Used the software for: 2+ years ### "Get on board, you wont regret it." May 13, 2025 5.0 Very good, it has many features that we have yet to use but its an ongoing project of improvement. Pros The overall tech support, versatility and the on going improvement and additions to the package. Cons The initial learning curve, but that would be the same for any package as it was our first time using management software. Review Source Response from Uptick May 19, 2025 Thanks Alex, we really appreciate your feedback here. Great to hear the support and flexibility of our system is working well for you. Totally get the learning curve, especially starting fresh with management software. Sounds like you’re on the right track and we’re excited to keep backing you as you grow with Uptick. TB Thomas B. COO Facilities Services Used the software for: Less than 6 months ### "Aaron Access - partnership with Uptick" May 9, 2025 5.0 Very good, responsive aftercare, customer focussed and a highly quality underlying product. We deployed and embedded an E2E CRM within 6 wks with the support of the team - an outstanding achievement Pros Accessibility of the data, robust workflows, super intuitive interface and configurability which means we can easily add required data field and tags so we can perfectly organise jobs. Unlocking super rich reporting and operational control Cons Strange set up of several reports e..g engineer invoicing and sales conversion stat - they are anchored to the month the quote is raised in. So if a quote is raised last wk of April, approved in May it doesn't feature as a won job in May... this is a much bigger problem for engineers when reviewing their perf - whether a job is created a month before completed is irrelevant, its a shame as renders what could be a great set of reports useless Review Source Response from Uptick May 13, 2025 Hi Thomas, Thanks for the great review! It’s been a pleasure working with yourself and the Aaron Access team. We’re stoked to see the uplift in efficiency since switching to Uptick, and proud to be part of the journey. Thanks also for the honest feedback on our reports and their timings. We know how important accurate performance tracking is and we’re actively reviewing it. Jonny and Anna are looking forward to spending time with you and the crew in July. See you then! MB Matt B. Technical Director Security and Investigations Used the software for: 1-2 years ### "Great experience " March 26, 2025 5.0 Great, love it. Enjoy partnering with Uptick as a business Pros Streamline processes Easy to use. Great asset management. Cons Link to ARC data Inputting all the data from previous platform Alternatives considered [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/) Reason for choosing Uptick Specific to our industry. Easy of use. Certificates. Switched from [CASH](https://www.capterra.com/p/92976/CASH/) Cash was old fashioned and behind the times. Hard to use. Review Source Response from Uptick April 1, 2025 Hi Matt, thanks so much for your review. We’re so happy to hear that Uptick has streamlined your business and that our team has been helpful too – we’re always here to support you. If you need anything, don’t hesitate to reach out. RL Richard L. Business Development Manager Facilities Services Used the software for: 1-2 years ### "The best Digital Compliance solution for the Fire and Security industry" November 25, 2024 5.0 The Uptick team give their 100% support at all times. They help, they listen, they advise, they are reachable and most importantly they are on-side. Pros Uptick is much more than just an amazing software solution for the fire and security sector, it is also the fantastic on-boarding help, online and email support - it is second to none. We had alot of data to transfer from our legacy system and Uptick can handle both the transfer and volume of data, customers, sites and assets - lots and lots of assets! We are seeing tangible benefits to the business and our customers. We've had little or no downtime at all, it is ultra-reliable and stable. For our engineers it is becoming second nature to use the Uptick App. It's intuitive, stable and reliable. Cons Nothing! Uptick is constantly improving also, new features and functionality are added regularly. Alternatives considered [Joblogic](https://www.capterra.com/p/134632/JobLogic/)[Tesseract](https://www.capterra.com/p/10019659/Tesseract/)[WorkPal](https://www.capterra.com/p/168469/WorkPal/)[FireMate](https://www.capterra.com/p/211356/FireMate/)[RedZebra](https://www.capterra.com/p/75535/Call2Field/) Reason for choosing Uptick I benchmarked all the solutions against each other and scored them for Ease of Use, Migration, Price and other criteria. Switched from [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) The platform could not handle the volume of data we had at the time. Review Source Response from Uptick December 9, 2024 Hi Richard, thank you for the fantastic review! We're so glad to hear that Uptick is making a real difference for your team and customers. It’s great to know that the onboarding, data migration, and app usability have been smooth and reliable. Thanks again for choosing Uptick—we’re excited to keep supporting the business as you grow! CW Colin W. Director Construction Used the software for: 1-2 years ### "Worth the investment " March 19, 2025 5.0 Uptick has been a godsend for us since starting using it around 2 years ago. It has streamlined how we work and helped increase our turnover year on year. Pros How quick it is to invoice the performed jobs, takes seconds to raise an invoice. It’s easy to search the history for past jobs / maintenances. I like how when you click on a property all the information is together like when routines are due, all the tasks past and current and all the invoices and correspondence is there to see Cons We haven’t found anything yet that we don’t like Review Source Response from Uptick March 21, 2025 Hi Colin, thanks for the fantastic review! We're so glad to hear that Uptick has streamlined your workflows and made invoicing and job tracking so efficient for you. It’s great to know Uptick has been a game-changer for your business! We appreciate your support over the last 2 years and our team is here if you ever need anything. Thanks! CP Craig P. Managing Director Construction Used the software for: Less than 6 months ### "EBFP - Uptick Review " May 29, 2025 5.0 Very good and although we are still adapting to the system we are finding that it is working for us. Pros Clarity and transparency for our clients. It’s ease of use for scheduling of works. We also find that the support from Aoife was really good. Cons We feel we have capacity to use more of the platform but we need a bit more support to get the most out of the system, so some additional training and some gap analysis to enhance the efficiencies. I also think the system would benefit from having a logbook portal (including a QR code to be put on the main control panel/equipment) which can be accessible in a read only, this could also include layout drawings and key information for the local fire services on arrival. Switched from [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/) Poor support and lack of customer service. Not as streamlined as uptick and the system just wasn’t working for our business. Review Source CR Chris R. President Facilities Services Used the software for: 6-12 months ### "Uptick works well 2025" June 11, 2025 5.0 Fantastic! the support and service we have received from JZ and all other supporting staff is top notch. Pros Powerful software that is adaptable to our specific needs. Customer service is absolutely top notch with support as expected Cons little bit confusing at times as there is alot going on. some issues with it being new to NA market but working through Review Source DT Danny T. Service and business development manager Facilities Services Used the software for: 6-12 months ### "Fire mate to Uptick" November 26, 2024 5.0 Very happy with the Uptick system and clients feedback is that their portal is easy to use. Pros System is very adaptable to our needs, easy to use and have a great support team to help for the trick requests. Uptick team provided us with ongoing support on molding the system to what we require and our clients' requirements. Cons We moved from the Fire mate platform to the Uptick platform and had a few data merging issues, which have now been resolved. The platform change was challenging, plus keeping a fire company running and doing the merge. Switched from [FireMate](https://www.capterra.com/p/211356/FireMate/) Fire mate was being shut down and no options but to find another platform. Review Source Response from Uptick December 9, 2024 Hi Danny, thanks for the feedback! We’re so glad the system is working well for you and your clients. If there’s anything we can do to make things even better for you and your team, don’t hesitate to reach out. Thanks again! AB Amy B. Service Manager Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Uptick Fan Review" February 27, 2025 5.0 The system has completely changed our working life and has made daily tasks so much easier and smoother. The system is easy to use, but if ever in doubt about anything, the technical support is always there to help. The staff are so friendly and always at hand for you. Really lovely company and a pretty epic system. Pros The customer service and technical support is incredible! Also how lovely everyone is there. Cons That they aren't round the corner from us to have lunch everyday! Switched from [Joblogic](https://www.capterra.com/p/134632/JobLogic/) Job logic was quite complex to use, but also didn't offer the full extent of what uptick offer. Review Source Response from Uptick March 4, 2025 Wow, this absolutely made our day! We’re so glad to hear that Uptick has made such a difference in your daily work and that our support team has been there when you’ve needed them. We’ll take “pretty epic” any day, and we have to say we’d love to be just around the corner from you and the PLP team too. If there’s ever anything you need, you know where to find us! TE Tom E. Director Facilities Services Used the software for: 6-12 months ### "BEST Fire & Security Sofware" September 11, 2024 5.0 Phenomenal. The software and the team behind Uptick are brilliant, highly recommend. Pros Absolutely everything! From invoicing, quoting and certificates to P&L reports; Uptick has it all. I could not fault Uptick one bit, it has grown our business an insane amount within the last 12 months. For a small company, it has been a breeze of fresh right from the start. The support from \[sensitive content hidden\] and the onboarding team, especially \[sensitive content hidden\] has been incredible, could not fault it! Cons I tried to think about negatives but I actually couldn’t. Uptick does everything we need and more! I have tired multiple softwares over the last few years and nothing comes close to Uptick! Review Source Response from Uptick September 12, 2024 Thank you for the amazing review and positive feedback! We’re so excited to hear that Uptick has played a significant role in your business growth over the past year and that you’re very happy with our team’s support. We look forward to continuing to help your business thrive. DJ Donnie J. CoOwner- CFO Construction Used the software for: Less than 6 months ### "Uptick Review" May 7, 2025 5.0 The process was extremely informative and helpful. We like all the colors for all the different subjects Pros \[sensitive content hidden\] is an excellent teacher. She goes above and beyond to help us navigate and learn the software. We also like how the software will keep our business organized and on task. Cons We have no dislikes about the software. The only thing is with anything new program is getting used to working with the new software Switched from [Aspire](https://www.capterra.com/p/161544/Aspire/) Wasn’t user friendly for our field and was confusing Review Source jP jon P. Manager Security and Investigations Used the software for: Less than 6 months ### "How have managed without uptick until now !" October 15, 2024 5.0 Game changer for our business within the service department Pros Uptick totally changed the way we ran our service department , every task , ppm , small works , service quoting is transparent on a unique user friendly job management system , asset tagging is a great feature for our field engineers so nothing gets missed on a routine maintenance testing , Our clients & customers are loving the customer portal which keeps track on quotations , work reports & planned routine maintenance tasks without the need to chase our admin team Cons Nothing we have come across so far , but \[sensitive content hidden\] is very accommodating if any changes are required Alternatives considered [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[Cacheflow](https://www.capterra.com/p/276213/Cacheflow/) Reason for choosing Uptick far superior , and \[sensitive content hidden\] sold it well to us Switched from [Construction Manager](https://www.capterra.com/p/231631/Construction-Manager/) Terrible job management system , hard to use and not user friendly Review Source Response from Uptick October 24, 2024 Thank you for your amazing feedback! We're so happy to hear that Uptick has transformed your service department's operations and that features like asset tagging and the customer portal are making a real difference for your team and clients. If there’s ever anything else we can do, don’t hesitate to reach out. SS Sarah S. Office Manager Facilities Services Used the software for: Less than 6 months ### "Red Box Fire Control" October 15, 2024 5.0 From our very first meeting with \[sensitive content hidden\] everything has been very positive, we have had a really good experience with the onboard team, \[sensitive content hidden\]have been incredibly patient, supportive and worked extremely hard to get us onboard. We had quite a struggle extracting data from our old system, but the team worked hard behind the scenes to get this achieved. I was extremely impressed with the team for their determination to get us through this tough phase, they certainly kept my spirits up. Since we have been live we have had continued support and find the Help feature very useful on the system, I have used it several times whilst we get ourselves settled into the new system. Pros Ease of use, everything is very streamlined and uncomplicated compared to our previous software, we are still fairly new to Uptick but can see the benefits to our Company already! We like the process of a Service Quote, becoming a Task once approved and the Technician receiving all the information via the App. I also like the fact that everything is online, no more paperwork. Cons Not come across anything yet, apart from the email templates - need to understand how they work a bit better. Review Source Response from Uptick October 24, 2024 Thanks for the great feedback, Sarah! We're so glad to hear that you've had a positive experience from day one and that our team was able to help you through the tricky data migration process. It's awesome that you're already seeing the benefits of Uptick, and we're happy you're finding everything easy to use and streamlined. No more paperwork is definitely a win! We’re here to help with any email template questions, so feel free to reach out anytime. Thanks again for choosing Uptick! RL Richard L. Business Development Manager Security and Investigations Used the software for: Less than 6 months ### "The best field app for the security industry" March 18, 2025 5.0 absolutely flawless product from start to finish with a team behind it that cares and are so helpful. Pros How easy it is to use & how its tailored made for the security systems industry Cons I have not come across any as of yet and can not see i will Switched from [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/) Because Uptick is made for my Industry unlike the others Review Source Response from Uptick March 21, 2025 Hi Richard, thanks for the 5-star review! Calling Uptick "flawless" is the highest compliment—we truly appreciate it! If there’s ever anything we can do to make your experience even better, just let us know. Thanks again! KO Kevin O. Director Defense & Space Used the software for: 1-2 years ### "Project Manager" December 4, 2024 5.0 The Uptick software has transformed the productivity of our business. Pros All the team at Uptick are very friendly and always happy to provide assistance. Cons There is nothing to no like, it offers positive impacts to the business Review Source Response from Uptick December 20, 2024 Hi Kevin, thanks so much for your review. We’re really glad to hear that Uptick has boosted your business’s productivity and that our team has been helpful too – we’re always here to support you. If you need anything, don’t hesitate to reach out. DB Dan B. Director Facilities Services Used the software for: 1-2 years ### "Onboard with Uptick, it will be the best decision you’ll make, you’ll regret it if you don’t ! " August 13, 2024 5.0 We weren’t a partially easy client to onboard the process took several months of decision and demo after demo. The team have always fulfilled our expectations, answered everything with honesty and been clear with answers. Pros Uptick has provided us with a significant opportunity for growth by enabling us to streamline and manage fundamental processes that are essential to our business that typically consume a considerable amount of time. With Uptick’s powerful operating system handling these tasks, we have been able to focus on growth strategies, refine our processes, and enhance the final product we deliver to our clients. Additionally, the ability to customise each aspect of our end product has allowed us to distinguish ourselves from our competitors. Cons This is a difficult question for us to answer, all things in the past that I disliked have been tweaked or refined and are on the roadmap for improvement. If I were to pick something I like the least it’s not being able to answer this question 😂 Alternatives considered [WorkPal](https://www.capterra.com/p/168469/WorkPal/)[ServiceM8](https://www.capterra.com/p/110711/ServiceM8/)[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing Uptick Can’t find all the systems I looked at. No pun intended but Uptick ticked the most boxes that could/can and will help us in years to come. Review Source Response from Uptick August 21, 2024 Dan, thanks for your fantastic review. We’re so happy to hear that Uptick has been such a great fit for your business and is helping you streamline processes and focus on growth strategies. We appreciate your patience during the onboarding process and are glad our team met your expectations with honesty and clarity. It’s great to know that Uptick’s features have allowed you to enhance the final product you deliver to clients and differentiate your business from competitors. Your positive feedback, especially about finding it hard to pick something to dislike, really made us smile. We look forward to continuing to support your success and helping you with any future needs! SM Simon M. Managing Director Public Safety Used the software for: 1-2 years ### "Painting the SW Orange!!" August 21, 2024 5.0 Great people, great software and the best early investment I made in Alliance Fire Group Pros I love the one stop shop and the ability to run the whole business through one software. The adaptability is amazing, this allowing us to evolve as a business and manage the software alterations mainly in house. The client portal has been a hug bonus for our clients. Cons I am still learning and think i always will be.... Nothing really negative. Alternatives considered [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/)[Call Logic](https://www.capterra.com/p/164101/Call-Logic/) Reason for choosing Uptick Some Fella called Kyle sold me the dream lol Switched from [CASH](https://www.capterra.com/p/92976/CASH/) Its crap!!!!!!!!!! So outdated and offers literally nothing Review Source Response from Uptick August 27, 2024 Hi Simon, thanks so much for taking the time to leave us a review. We’re so happy to hear that you love the system and that it has made such a positive impact on the business. We’re so glad you chose Uptick, and we look forward to working with you more! GW Graham W. Managing Director Security and Investigations Used the software for: 6-12 months ### "Uptick, the only F&S CRM" September 12, 2024 5.0 Best move we made for a fire and security CRM and also implementing for another of our businesses that isn’t F&S. Pros Asset tagging, defect quotes, service reports, stock control Cons Sales quote function, but it is improving Alternatives considered [BigChange](https://www.capterra.com/p/149479/JobWatch-powered-by-BigChange/) Reason for choosing Uptick Not bespoke for F&S and didnt provide the tools required Switched from [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) SimPro was not working on the PPM side us Review Source Response from Uptick September 17, 2024 Hi Graham, thanks for sharing your experience with Uptick. We’re stoked that our asset tagging, defect quotes, and service reports are hitting the mark for you. Glad to see Uptick making a difference for both your F&S needs and your other business. If you need any more tweaks or have feedback, just let us know. CD Clive D. Small Works Estimator Consumer Services Used the software for: Less than 6 months ### "Small Works Estimator" December 3, 2024 4.0 User Friendly with what I have used so far. Pros The ease of jumping from one task to the other. Cons Only have two quoting sheets (Defect Quotes - Service Quotes). Not all our quotes fall into these ONLY TWO quoting forms. Review Source Similar Products Featured