--- title: "QuickBooks Online Advanced Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is QuickBooks Online Advanced the right Accounting solution for you? Explore 1051 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/189398/QuickBooks-Online/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- QuickBooks Online Advanced 4.4 (1051) [View alternatives](https://www.capterra.com/p/189398/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of QuickBooks Online Advanced Ease of use 4.3 Customer Service 4.1 ## Pros and Cons in Reviews JC Jeremy C EstimatorAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “The ability to create custom reports, automate workflows, and handle large volumes of transactions efficiently is a big advantage for growing businesses.“ May 5, 2026 Mayur G Senior AccountantInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Also, for remote teams, there often needs to be workarounds like hosting services to access files, which adds cost and complexity.“ April 23, 2026 JC Jeremy C EstimatorAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “It’s a reliable, all-in-one platform that handles everything from day-to-day bookkeeping to more advanced financial reporting without needing multiple systems. Once you get past the initial learning curve, it becomes a huge time-saver“ May 5, 2026 MJ Mason J Senior Administrative AssistantManagement Consulting, 2 - 10 employeesUsed the software for: 6-12 months. “There is a bit of a learning curve to any new software, especially as things get more complex. If you have no teacher it can take a while to learn fully.“ May 22, 2026 Mayur G Senior AccountantInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “About the overall experience with QuickBooks is good manual data entry problems have need resolved e.g. earlier we require entering invoices and expenses one by one.“ April 23, 2026 CP Chris P Vice PresidentInformation Technology and Services, 2 - 10 employeesUsed the software for: I used a free trial. “I put in too much effort to put it together with our legacy QB Desktop data only to find out it lacked the capabilities we really needed.“ September 20, 2025 ST Shayne T Co ownerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “Keeping track of money feels a lot easier when the numbers update themselves, bills get sent out automatically, and you can see where everything stands at a glance.“ February 25, 2026 LT Luka T Payroll ManagerAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “It freezes often, when I am updating new employee's information and when I restart it does not save.“ November 8, 2025 ## Showing most helpful reviews Showing 1-25 of 1051 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mayur G. Senior Accountant Information Technology and Services Used the software for: 2+ years ### "Additional Features of QuickBooks Online Advanced Save Time on Reports and Entries" April 23, 2026 4.0 About the overall experience with QuickBooks is good manual data entry problems have need resolved e.g. earlier we require entering invoices and expenses one by one. Also advance QuickBooks offers customizable dashboards, KPIs and trend analysis, Pros The most thing about QuickBooks online advance is its bookmark features you add bookmarks for reports, entries and subledger and save the processing time Cons I dislike that QuickBooks online advance is still primarily desktop-based. Also, for remote teams, there often needs to be workarounds like hosting services to access files, which adds cost and complexity. Review Source JM Jason M. VP Construction Used the software for: 2+ years ### "QuickBooks Online is Worth It" September 8, 2025 4.0 Overall it has been good, but they make too many errors when pushing their updates. It is too much sometimes. Pros It was very easy to use and they constantly make updates. Our CPA is also very familiar with the product, so that made it even easier to use. Cons They never send out details emails explaining their updates and how to use them. It is very confusing to sit down one day and everything has changed. Alternatives considered [Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/) Reason for choosing QuickBooks Online Advanced Ease of use and preexisting knowledge of the product Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) It was too much and hard to use. Setup like a spreadsheet. Review Source CC Cindy C. Owner Food & Beverages Used the software for: 1-2 years ### "Would like another option for small business. " November 24, 2025 3.0 Overall I’d like another option. I feel like QuickBooks is a monopoly and as a small business there is no other option. Pros I actually do not like that it is really the only option most accountants will work with. It sort of gets the job done. Cons It is not user friendly. It is difficult to navigate. Does not connect with all tax entities as needed in Texas. Review Source AV Arne V. Controller Management Consulting Used the software for: 2+ years ### "GReat for small business" June 21, 2026 5.0 Pros Quickbooks is a great tool for starting businesses. Intuitive to get everything booked, easy with banking connected and good out of the box reporting Cons Running inventory through Quickbooks is difficult to manage. For most scenarios, it is necesssary to have another software connected to manage it Review Source KC Katherine C. Chief Operations and Finance Officer Non-Profit Organization Management Used the software for: 2+ years ### "QBO Advanced is a great tool for nonprofits or for-profit businesses" August 4, 2025 5.0 I love QBO Advanced and have used it at multiple orgs and for profit businesses. It is widely known and used and easily understood by non-finance professionals. It is still seeing updates and getting better than the original version as they try to move all users to QBO. Pros QBO Advanced has quick and easy reporting with so many ways to customize. It integrates easily with basically every other tool and is very easy to access. Cons Some reports are not as robust as the QB Desktop versions, though this seems to be consistently improving. Review Source jS joyelle S. accounting administrator Accounting Used the software for: 2+ years ### "Overall a nice program and easy to learn" October 22, 2025 4.0 very good for the most part. it is easy to use and easy to teach people to use. transaction flow in nicely from bank accounts Pros easy to use and to get our client on board with it. Getting access to client books is easier now being able to work from anywhere is very nice Cons the cost has gone up a lot over the last few years and trying to bill that back to clients gets tougher Switched from [Xero](https://www.capterra.com/p/120109/Xero/) overall quickbooks is an easier product to use and learn Review Source SB Susan B. Office Manager Construction Used the software for: 2+ years ### "Great business accounting software" September 11, 2025 5.0 Very pleased. Have been using this system for several years and it has served most of our needs quite well. Pros Ease of use, syncs with other software's. The reports are generated easily and for the moist part very helpful. Cons Having an accountant undo a reconciliation when needed. The desktop version you could reverse a reconciliation on your own. Switched from [Foundation](https://www.capterra.com/p/10019344/Foundation/) Foundation was too in depth and reports were not what we needed Review Source AD Andras D. President Construction Used the software for: 2+ years ### "If it was not for the Customer Service Experience, I would give it 4 stars" April 10, 2025 2.0 If you have no issues because you are a simple business and have very simple accounting, you can get a decent experience and good value for what this software offers. If you are more advanced and actually care about what your chart of accounts looks like and want to customize it with account numbers and change the default names, beware. If you also want to have control over what get classed where and use accrual basis of accounting where you regularly enter journal entries - my experience is that you will be frustrated from time to time with the system creating new accounts, duplicating accounts and chainging the field mapping in a way where one day you wake up and realize that your Payroll Liabilities are a complete mess with duplicate accounts and inconsistent entries. (this assumes Full Service Payroll where the service team does your payroll). the average rating here on Capterra is about 4.3 stars for QBO Advanced which 0 in my opinion - does not accurately reflect the amount of frustration that is out there about the customer service piece. Pros As with most QB products, this accounting system is simple, easy to use and the Advanced version has some really cool features such as Projects (project costing) Bank Feeds (automatic downloading of transactions which are then evaluated before allowing them inside your books). We use Full Service payroll, use Time tracking (time clock), we were able to automate certain simple processes (tasks, recurring transactions, approvals), use other software for example field service managent third party integrations, amazon Business integration, receipt scanning etc. just to name a few cool things. We are an electrical contractor. This being a SAAS, they keep tinkering with it and adding features regularly. Overall, the system is pretty stable, reliable and pleasant to work with. Cons The Customer Service (Technical Support) experience is horrendous, it is the most time-wasting and frustrating experience I have ever had with software - and I say this after 20+ years of using different versions of Quickbooks. In at least the last 10 years customer service has gotten really bad. The front line support reps are little better than chatbots, incapable of even comprehending the issue to be able to escalate to higher level tiers, which are quick to reject and close out tickets without resolution, just to get it off their plate. The social media response teams are not empowered to reopen tickets. Angry and frustrated customers flood the comment sections of media posts intended to advertise new features. The account managers (if you pay enough to be in the Priority Circle level you get an account manager) are similarly not empowered, they cannot even open a ticket. All of this means that every time they misunderstand or mishandle something, you as the customer bear the burden of calling in and they put you through a 1-4 hour ringer to be waiting on hold, periodically come back to tell you that they are working on the issue but so far out of 10 different major issues I experienced over 10 years, not a single one of them ever got resolved. I am a very advanced user and only call into support as a last resort. None of my major issues were ever resolved, they just got closed out and I moved on. Years later they sometimes finally make system updates and some issues just go away but some have not for 10+ years now. You might rightly ask - why stick with this product then? It is begrudgingly that I stay and the simple answer is because after so many years it is very difficult to switch and migrate to a new system. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing QuickBooks Online Advanced Main reason was familiarity with the product and easier migration and field mapping. Secondary reason was lower cost Review Source CM Carolyne M. Owner Publishing Used the software for: I used a free trial ### "Feature Rich" October 11, 2025 4.0 I do like it. The batch automation and real-time data are so valuable to any business. I personally felt it was too big for me. |I could definitely see how it would benefit a company larger than mine. Pros It has more features than the basic versions, like batch invoicing and enhanced workflow automation, that suits larger companies. Cons More features means more learning, although Quick Books do provide the training. It can be overwhelming to slot into your current business. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I took the free trial to see if it would suit my business. Review Source BC Betty C. Bookkeeper Construction Used the software for: 2+ years ### "Quickbooks - must have for business accounting " June 29, 2025 5.0 Overall the software is needed for our accounting needs. It’s difficult to learn and has a few quirks but definitely a tool we can’t do without. Pros It keeps track of all our income and expenses and makes reporting easy. It also helps me make invoices and keeps them organized. Cons It’s complicated and sometimes difficult to use and learn. I had to get a tutor to teach me how to use it. Reason for choosing QuickBooks Online Advanced I wanted the convenience of being able to log in and use it from anywhere I am so I chose the online version. Review Source NC Natalie C. Director of Operations Religious Institutions Used the software for: 1-2 years ### "Stellar Help Team" March 19, 2025 4.0 I have had a couple of reasons to reach out to the Help Team in the last couple of months. I was impressed with the speed and clarity of the responses! Really helpful. Pros Interactions with the Help team and customized reporting. Cons Overall navigation and menu layout could use some improvements. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We had reached the limit in the number of users and made use of a free trial. Review Source JB Janice B. Accounting Manager Wholesale Used the software for: Less than 6 months ### "QB Online Advanced Review 2025" March 19, 2025 3.0 Migration was very unsatisfactory. Previously applied payments had to be re-applied. I cannot get the reports I need by class. Payroll was completely jumbled during migration, I could go on. Pros Technical Team, the addition of the quickbooks time program. Cons Reports, Default A/R Accounts, Tracking various billing numbers for Accounts Receivable Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We wanted to use quickbooks time premium which was not compatible Review Source JC Jeremy C. Estimator Accounting Used the software for: 6-12 months ### "Overall Review" May 5, 2026 4.0 Overall, my experience with QuickBooks Online Advanced has been very positive. It’s a reliable, all-in-one platform that handles everything from day-to-day bookkeeping to more advanced financial reporting without needing multiple systems. Once you get past the initial learning curve, it becomes a huge time-saver Pros The ability to create custom reports, automate workflows, and handle large volumes of transactions efficiently is a big advantage for growing businesses. Cons QuickBooks Online Advanced can get expensive quickly, especially for small or mid-sized businesses that may not fully use all of its features. The pricing jump from lower-tier plans is noticeable, and some essential tools are locked behind this higher tier. Review Source KD Kathleen D. Assistant Director of Finance Non-Profit Organization Management Used the software for: 6-12 months ### "Beginner, but love it!" October 9, 2025 4.0 It was a rough start at first, but with the help of my supervisor and QuickBooks Online help staff we manage to get the help we needed every time we need it. Pros It gets the job done. I am able to keep track of expenses, look up deposits and reconcile bank accounts with ease. Cons I am still learning some of the aspects of how to use it since I am new. I feel like there is so much that QuickBooks has to offer and and I want to learn about them to make sure I am utilizing it all. Review Source SR Summer R. Owner Consumer Goods Used the software for: 2+ years ### "Great accounting software " August 10, 2025 5.0 Quickbooks is an easy accounting software to use for my business. Easily syncs with my bank accounts to ensure no transactions are missed Pros Easy to use for invoicing, reports and daily transactions. Reasonable price tiers. Sync’s easily with other platforms. Cons There have been a few bugs along the way. Sometimes difficult to get in touch with customer support. Review Source VR Verified Reviewer Solution Architecht Oil & Energy Used the software for: 2+ years ### "Handles large transaction volumes and different currencies with ease" May 17, 2026 5.0 Pros Ability to handle various payment types and methods, ability to handle multiple currencies, easy to use. Cons I wish there was just one integrated application rather than a separate desktop and web application. Review Source MB Morgan B. Owner Marketing and Advertising Used the software for: 2+ years ### "Too Expensive to have Usage Issues" June 5, 2025 4.0 Overall, I wish it could have worked better because it would be easier to use QuickBooks for everything than to integrate other tools into my business but it did not. I, also, found that the rising fees on every element were adding up to more than it was worth. I could not reach customer support ever to straighten out problems so ultimately had to make a few changes. Pros I loved using QuickBooks product suite for the first year or two and still find that it's a great comprehensive package for small businesses. Cons When using the full QuickBooks product suite there are often issues. For example invoicing double creating bookkeeping entries. I still use some QuickBooks products but do not use all of them any longer. Review Source SF Shani F. Low voltage Accounting Used the software for: 1-2 years ### "Organization, convenience and professionalism" July 31, 2025 5.0 Pros Helps me prepare invoices and quotes in the easiest and simplest way. Very professional and easy to use Cons Tracking expenses and income, including preparing payroll. Helps me a lot in arranging and organizing the company. Review Source DD Dan D. president Education Management Used the software for: 1-2 years ### "Necessary to do business" April 11, 2025 4.0 Can't do business without it. Quickbooks is the platform that I use to run my business. Challenge is that they can charge whatever fees they like and increase their prices because I need them. Pros Tracking of expenses and invoicing - clients get a professional look and feel! Cons Hard to learn and fees every time you turn around. Review Source JF Jordan F. president Construction Used the software for: 2+ years ### "QB is a great platform for most business needs" April 17, 2025 4.0 We use QB for payroll, taxes, invoicing and project management it is central to our business operations Pros It links with our other software platforms and makes invoicing ang bookkeeping super easy Cons the link to our bank account needs to be reset constantly. If that connection was more stable it would help Review Source JD Josh D. Chief Operating Officer Food Production Used the software for: 6-12 months ### "Great product. Highly recommended." March 28, 2025 5.0 Overall, this transition from Xero has been seamless.and i wish we would have done it sooner because its been great! Pros This program is great and allows us to have a comprehensive view of our business. Cons There is nothing in particular that i would say is a negative about this program. Review Source LM Linda M. bookkeeper Renewables & Environment Used the software for: 1-2 years ### "Great bookkeeping program" August 20, 2025 5.0 Pros The clarity of finding invoices with ease and keeping track of the on hand inventory as well as daily reminders for outstanding invoices. Cons The only issues I have experienced over the last year would be the updates to the bank accounts which would become unlinked. Review Source LM Laura M. Office Manager Construction Used the software for: 2+ years ### "Quick and easy! " April 10, 2025 5.0 Super easy to use and easy to train others on. it has saved me so much time invoicing clients. Pros Wow. The difference this has created for our bookkeeping is crazy! It is so easy to follow and user friendly. Cons none. It has been seamless and easy to train others on. Review Source BB Britta B. Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Quickbook online advanced review " June 16, 2025 5.0 Overall, it is a time saver and has been incredibly beneficial for the organization to keep track of the expenses of multiple programs and multiple staff members. Pros It is a great resource to keep track of all the funds going in and out, bills to pay, expenses going out, and events that need to be paid for. Cons The import and export do not always align, and they need to be manually updated, which takes a little extra time. Review Source MB Mary B. CFO Investment Management Used the software for: Less than 6 months ### "QuickBooks Online Review" December 3, 2025 4.0 Overall it has been easy to get used to and learn. My advice is to take your time and take advantage of the online tutorials they offer. Some of the videos are super helpful. Pros I wasn’t familiar with the product at all but it was easy to use and intuitive. I also really appreciated the customer support helpline. The agents were efficient and the wait time was brief. Cons There are a lot of features and it was a bit overwhelming at first. Some functions are embedded in different categories watching a tutorial was very helpful. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.