# QuickBooks Online Advanced Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QuickBooks Online Advanced the right Accounting solution for you? Explore 1044 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189398/QuickBooks-Online/reviews --- QuickBooks Online Advanced 4.4 (1044) [View alternatives](https://www.capterra.com/p/189398/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of QuickBooks Online Advanced Ease of use 4.4 Customer Service 4.1 ## Pros and Cons in Reviews JC Jeremy C EstimatorAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “The ability to create custom reports, automate workflows, and handle large volumes of transactions efficiently is a big advantage for growing businesses.“ May 5, 2026 Mayur G Senior AccountantInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Also, for remote teams, there often needs to be workarounds like hosting services to access files, which adds cost and complexity.“ April 23, 2026 JC Jeremy C EstimatorAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “It’s a reliable, all-in-one platform that handles everything from day-to-day bookkeeping to more advanced financial reporting without needing multiple systems. Once you get past the initial learning curve, it becomes a huge time-saver“ May 5, 2026 MJ Mason J Senior Administrative AssistantManagement Consulting, 2 - 10 employeesUsed the software for: 6-12 months. “There is a bit of a learning curve to any new software, especially as things get more complex. If you have no teacher it can take a while to learn fully.“ May 22, 2026 ST Shayne T Co ownerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “Keeping track of money feels a lot easier when the numbers update themselves, bills get sent out automatically, and you can see where everything stands at a glance.“ February 25, 2026 CP Chris P Vice PresidentInformation Technology and Services, 2 - 10 employeesUsed the software for: I used a free trial. “I put in too much effort to put it together with our legacy QB Desktop data only to find out it lacked the capabilities we really needed.“ September 20, 2025 NS Natalie S Senior immigration AdvisorInternational Trade and Development, 11 - 50 employeesUsed the software for: 6-12 months. “It has advanced features for invoicing and sending automatic invoice reminders to clients.“ December 21, 2025 lB lia B FinanceMuseums and Institutions, 11 - 50 employeesUsed the software for: 1-2 years. “Some of the reports that I was used to in the desktop version were hard to replicate.“ January 19, 2026 ## Showing most helpful reviews Showing 1-25 of 1044 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hallye N. Operations Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Life Saver" March 6, 2026 4.0 Quickbookds Online Advanced is an excellent tool that we use everyday in our business and have had success integrating it into other software we use on a daily basis. Pros Quickbooks online is an amazing tool for samll and big business models. It keeps track of all needed financials within your business. Easy to use and an affordable price. Cons Quick books can seem complicated and very in depth so it can be daunting at first but once you use it a few times you can get the hang of it quickly. Review Source KC Katherine C. Chief Operations and Finance Officer Non-Profit Organization Management Used the software for: 2+ years ### "QBO Advanced is a great tool for nonprofits or for-profit businesses" August 4, 2025 5.0 I love QBO Advanced and have used it at multiple orgs and for profit businesses. It is widely known and used and easily understood by non-finance professionals. It is still seeing updates and getting better than the original version as they try to move all users to QBO. Pros QBO Advanced has quick and easy reporting with so many ways to customize. It integrates easily with basically every other tool and is very easy to access. Cons Some reports are not as robust as the QB Desktop versions, though this seems to be consistently improving. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Ease of access and a big push from our former bookkeeper and Intuit. Review Source AD Andras D. President Construction Used the software for: 2+ years ### "If it was not for the Customer Service Experience, I would give it 4 stars" April 10, 2025 2.0 If you have no issues because you are a simple business and have very simple accounting, you can get a decent experience and good value for what this software offers. If you are more advanced and actually care about what your chart of accounts looks like and want to customize it with account numbers and change the default names, beware. If you also want to have control over what get classed where and use accrual basis of accounting where you regularly enter journal entries - my experience is that you will be frustrated from time to time with the system creating new accounts, duplicating accounts and chainging the field mapping in a way where one day you wake up and realize that your Payroll Liabilities are a complete mess with duplicate accounts and inconsistent entries. (this assumes Full Service Payroll where the service team does your payroll). the average rating here on Capterra is about 4.3 stars for QBO Advanced which 0 in my opinion - does not accurately reflect the amount of frustration that is out there about the customer service piece. Pros As with most QB products, this accounting system is simple, easy to use and the Advanced version has some really cool features such as Projects (project costing) Bank Feeds (automatic downloading of transactions which are then evaluated before allowing them inside your books). We use Full Service payroll, use Time tracking (time clock), we were able to automate certain simple processes (tasks, recurring transactions, approvals), use other software for example field service managent third party integrations, amazon Business integration, receipt scanning etc. just to name a few cool things. We are an electrical contractor. This being a SAAS, they keep tinkering with it and adding features regularly. Overall, the system is pretty stable, reliable and pleasant to work with. Cons The Customer Service (Technical Support) experience is horrendous, it is the most time-wasting and frustrating experience I have ever had with software - and I say this after 20+ years of using different versions of Quickbooks. In at least the last 10 years customer service has gotten really bad. The front line support reps are little better than chatbots, incapable of even comprehending the issue to be able to escalate to higher level tiers, which are quick to reject and close out tickets without resolution, just to get it off their plate. The social media response teams are not empowered to reopen tickets. Angry and frustrated customers flood the comment sections of media posts intended to advertise new features. The account managers (if you pay enough to be in the Priority Circle level you get an account manager) are similarly not empowered, they cannot even open a ticket. All of this means that every time they misunderstand or mishandle something, you as the customer bear the burden of calling in and they put you through a 1-4 hour ringer to be waiting on hold, periodically come back to tell you that they are working on the issue but so far out of 10 different major issues I experienced over 10 years, not a single one of them ever got resolved. I am a very advanced user and only call into support as a last resort. None of my major issues were ever resolved, they just got closed out and I moved on. Years later they sometimes finally make system updates and some issues just go away but some have not for 10+ years now. You might rightly ask - why stick with this product then? It is begrudgingly that I stay and the simple answer is because after so many years it is very difficult to switch and migrate to a new system. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing QuickBooks Online Advanced Main reason was familiarity with the product and easier migration and field mapping. Secondary reason was lower cost Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Desktop was not being invested into any longer and support was also declining. In order to keep up with the times we had to switch. Review Source jS joyelle S. accounting administrator Accounting Used the software for: 2+ years ### "Overall a nice program and easy to learn" October 22, 2025 4.0 very good for the most part. it is easy to use and easy to teach people to use. transaction flow in nicely from bank accounts Pros easy to use and to get our client on board with it. Getting access to client books is easier now being able to work from anywhere is very nice Cons the cost has gone up a lot over the last few years and trying to bill that back to clients gets tougher Switched from [Xero](https://www.capterra.com/p/120109/Xero/) overall quickbooks is an easier product to use and learn Review Source MG Michelle G. Accounting Coordinator Construction Used the software for: 2+ years ### "Love QB :)" March 19, 2025 5.0 So far not many issues presented. It seemed like a better option for our company than the other subscriptions as we create a lot of bills/expense and cheques. We have multiple admins who work on the same file, so having different users with various roles help. Pros many features, unlimited chart of accounts, multiple users, batch invoicing for labour --gives a cleaner look on the invoices. Cons Not sure if this is related to QBO Advanced specifically but the backup stopped working two weeks ago. With the amount of daily work we do in our books, it's scary to think we could lose everything. I enjoy the features offered :) no complaints Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing QuickBooks Online Advanced Don't recall the name but it's a project management software. Other softwares are much more expensive but they DO add the features QB doesn't have. Still looking into switching if more accommodating to our industry needs. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Only accountant had access, we needed our internal team to take over while our accountant can also see what we are doing. Review Source SB Susan B. Office Manager Construction Used the software for: 2+ years ### "Great business accounting software" September 11, 2025 5.0 Very pleased. Have been using this system for several years and it has served most of our needs quite well. Pros Ease of use, syncs with other software's. The reports are generated easily and for the moist part very helpful. Cons Having an accountant undo a reconciliation when needed. The desktop version you could reverse a reconciliation on your own. Switched from [Foundation](https://www.capterra.com/p/10019344/Foundation/) Foundation was too in depth and reports were not what we needed Review Source LR Leah R. Office Manager Retail Used the software for: 1-2 years ### "Good for a growing company for a decent price to change over from desktop" April 11, 2025 4.0 Pretty good for a mid sized company. We use it for invoicing, inventory and quotes. There was a learning curve going from desktop. Pros The automations are nice for daily tasks. Cons Learning the automations that happen and trying to reverse things. QB Online will also update without letting you know and functions or items will be moved. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) For security and update in our system. We wanted it to be on the cloud for easier access everywhere. Review Source TS Trina S. Controller Hospitality Used the software for: 6-12 months ### "I love Quickbooks Online" March 20, 2025 5.0 I work on both the QB desktop and QBO Advanced. I prefer the QBO advanced version by far. It has everything I need from auto post of recurring transactions, to AR and AP modules. It is very user friendly and so are has been able to perform every task I need. Pros It is very easy to work with and the online help provides detailed instructions on how to perform any task. I really like the recurring transactions that auto post every month and the ability to setup recurring transactions to import as required for repeat transactions. Cons I wish while entering payables that the previous inputted name would default for the next entry. Review Source BC Betty C. Bookkeeper Construction Used the software for: 2+ years ### "Quickbooks - must have for business accounting " June 29, 2025 5.0 Overall the software is needed for our accounting needs. It’s difficult to learn and has a few quirks but definitely a tool we can’t do without. Pros It keeps track of all our income and expenses and makes reporting easy. It also helps me make invoices and keeps them organized. Cons It’s complicated and sometimes difficult to use and learn. I had to get a tutor to teach me how to use it. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing QuickBooks Online Advanced I wanted the convenience of being able to log in and use it from anywhere I am so I chose the online version. Review Source CM Carolyne M. Owner Publishing Used the software for: I used a free trial ### "Feature Rich" October 11, 2025 4.0 I do like it. The batch automation and real-time data are so valuable to any business. I personally felt it was too big for me. |I could definitely see how it would benefit a company larger than mine. Pros It has more features than the basic versions, like batch invoicing and enhanced workflow automation, that suits larger companies. Cons More features means more learning, although Quick Books do provide the training. It can be overwhelming to slot into your current business. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I took the free trial to see if it would suit my business. Review Source HS Harley S. Laboratory tech Hospital & Health Care Used the software for: 6-12 months ### "Great software" March 25, 2025 5.0 I've had a great experience with QuickBooks Online Advanced. Everything has been very easy to navigate through. If I ever had a question it was quickly answered. I definitely recommend this product for employer's. Pros Very easy to navigate, track all time, including pto, and checks. Cons I honestly can't think of anything I disliked about the software. Everything seems to be working smoothly. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The other software became to much to navigate through after they kept applying "updates" Review Source NC Natalie C. Director of Operations Religious Institutions Used the software for: 1-2 years ### "Stellar Help Team" March 19, 2025 4.0 I have had a couple of reasons to reach out to the Help Team in the last couple of months. I was impressed with the speed and clarity of the responses! Really helpful. Pros Interactions with the Help team and customized reporting. Cons Overall navigation and menu layout could use some improvements. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We had reached the limit in the number of users and made use of a free trial. Review Source GT Geeta T. Director, Human Resource Services Civic & Social Organization Used the software for: 6-12 months ### "Good, could be great " January 9, 2025 4.0 Positive, the support line was okay, their sales teams and implementation teams need to be on the same page. Some features we were sold on were not met Pros Easy to enter information for payroll and accounting, can make mass changes in easy steps. System is very automated and less manual Cons No T4 Processing capabilities - this is a major let down. Alternatives considered [ADP Comprehensive Services](https://www.capterra.com/p/175840/ADP-Comprehensive-Services/) Reason for choosing QuickBooks Online Advanced It was ease of use, and cloud based where multiple users can be in the system Review Source EW Evangeline W. Small Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "QuickBooks Online Advanced Review" September 15, 2025 5.0 QuickBooks Online Advanced saves time and eradicate human errors through real-time accounting automation. Pros QuickBooks Online Advanced is the leading online accounting tool that I currently use. It offers project accounting, invoicing and billing tools that help automate business processes. Cons QuickBooks Online Advanced has got all the features that I was yearning to have in one place without drawbacks. Review Source SJ Stefanny J. Project Assistant Accounting Used the software for: 1-2 years ### "Widely accepted program" July 29, 2025 5.0 I have used QuickBooks for over 3 years, I rely on it to run financial reports and to have control over any expenses of my business or my clients' businesses. Pros I like the new option to add projects, it's the best tool so far and most widely accepted in the market to track your expenses, categorize and run reports for profitability. I use it to send invoices and connect it to each of my projects. Cons Sometimes it takes its time to update the last transactions, or it automatically categorizes but you always have to double-check and determine which is the correct nature of the transaction. Review Source KG Kristin G. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Our financial records never looked so good!" April 2, 2025 5.0 Overall very good, I wish the support was better. Pros Once you have a good understanding of it, it is pretty easy to use and really improves the speed and quality of our financial reporting. Cons It isn't as intuitive as I'd like, plus I'm a non profit and much of the online resources are geared towards for profit companies which don't help me. Review Source JL James L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "QB Online Review" June 19, 2025 5.0 Great overall experience! I used to use a spreadsheet to do all of my bookkeeping and QuickBooks has shortened my work time tremendously! Pros Makes bookkeeping easy. The reports are easily accessible and make it a breeze to see our profit and loss whenever I want Cons Sometimes the connections to amazon won't happen and I'm not able to categorize those transactions. Automated categorizations don't always work as intended Review Source SF Shani F. Low voltage Accounting Used the software for: 1-2 years ### "Organization, convenience and professionalism" July 31, 2025 5.0 Pros Helps me prepare invoices and quotes in the easiest and simplest way. Very professional and easy to use Cons Tracking expenses and income, including preparing payroll. Helps me a lot in arranging and organizing the company. Review Source RN Robin N. Licensed agent Insurance Used the software for: 6-12 months ### "A mid product " May 17, 2025 4.0 It’s pretty basic. A little annoying to jump through 2 factor to see pay. Doesn’t have pay stubs or anything. Pros I got emails letting me know I was getting paid as soon as my manager put the payment through. Cons I can’t change my payment information-my manager has to do it for me which is really annoying. Review Source JS Joseph S. Owner Construction Used the software for: 1-2 years ### "Quick books" June 19, 2025 5.0 Pros I like the number of tools Quick books has as well as the many integrations that is had with other software Cons For someone with no accounting experience it can take a while to learn. I wish they had an interactive course to leash how to use the software Review Source JD Josh D. Chief Operating Officer Food Production Used the software for: 6-12 months ### "Great product. Highly recommended." March 28, 2025 5.0 Overall, this transition from Xero has been seamless.and i wish we would have done it sooner because its been great! Pros This program is great and allows us to have a comprehensive view of our business. Cons There is nothing in particular that i would say is a negative about this program. Review Source LC Laura C. CFO Construction Used the software for: 2+ years ### "QB Online Advanced - More Advanced than its Competition" February 7, 2025 4.0 Very happy with this product because it allows for my business customization, not just your "Box Software" that you have to make concessions for because it won't do what you want it to. You can set up however you like and get the most out of your work time. Pros Easily accessed from anywhere and that made it very convenient for me when traveling Cons Wish I could have increased fonts when using my phone. Using a phone is least preferred because screen size is so small and text harder to read Review Source CP Cynthia P. Bookkeeper Retail Used the software for: 2+ years ### "Great Tool for Easy Bookkeeping" January 8, 2025 5.0 Pros The ease of use. It's very user friendly. The tools make bookkeeping very easy. Cons So far I can't think of any negative comments regarding QBO Advanced. Review Source AR Austin R. Sales manager Retail Used the software for: 1-2 years ### "Easy money " May 8, 2025 5.0 Great for taxes and payroll for employees Pros Payroll has been very easy to manage for all employees Cons Change of passwords constantly makes it difficult to keep track of. Review Source CT Christina T. Co owner Design Used the software for: 6-12 months ### "Quick Books Advance " March 28, 2025 5.0 It makes it easy to keep track of everything. Pros It helps me keep up with expenses and when we need to reorder or stock up when the prices are good. Cons I don't have any complaints about this product. 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