--- title: "QuickBooks Online Advanced Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is QuickBooks Online Advanced the right Accounting solution for you? Explore 1048 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/189398/QuickBooks-Online/reviews/" page_type: "reviews" language: "en" --- QuickBooks Online Advanced 4.4 (1048) [View alternatives](https://www.capterra.com/p/189398/QuickBooks-Online/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 4th, 2026 # Reviews of QuickBooks Online Advanced Ease of use 4.4 Customer Service 4.1 ## Pros and Cons in Reviews JC Jeremy C EstimatorAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “The ability to create custom reports, automate workflows, and handle large volumes of transactions efficiently is a big advantage for growing businesses.“ May 5, 2026 Mayur G Senior AccountantInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “Also, for remote teams, there often needs to be workarounds like hosting services to access files, which adds cost and complexity.“ April 23, 2026 JC Jeremy C EstimatorAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “It’s a reliable, all-in-one platform that handles everything from day-to-day bookkeeping to more advanced financial reporting without needing multiple systems. Once you get past the initial learning curve, it becomes a huge time-saver“ May 5, 2026 MJ Mason J Senior Administrative AssistantManagement Consulting, 2 - 10 employeesUsed the software for: 6-12 months. “There is a bit of a learning curve to any new software, especially as things get more complex. If you have no teacher it can take a while to learn fully.“ May 22, 2026 ST Shayne T Co ownerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “Keeping track of money feels a lot easier when the numbers update themselves, bills get sent out automatically, and you can see where everything stands at a glance.“ February 25, 2026 CP Chris P Vice PresidentInformation Technology and Services, 2 - 10 employeesUsed the software for: I used a free trial. “I put in too much effort to put it together with our legacy QB Desktop data only to find out it lacked the capabilities we really needed.“ September 20, 2025 Mayur G Senior AccountantInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years. “About the overall experience with QuickBooks is good manual data entry problems have need resolved e.g. earlier we require entering invoices and expenses one by one.“ April 23, 2026 LT Luka T Payroll ManagerAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “It freezes often, when I am updating new employee's information and when I restart it does not save.“ November 8, 2025 ## Showing most helpful reviews Showing 1-25 of 1048 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eliza E. Accountant Accounting Used the software for: 2+ years ### "Accounting Job Using QB Online Advanced" May 21, 2026 5.0 I am very comfortable using the quickbooks online advanced. Its is very easy to browse some function and easy to process all kinds of financial reporting. Also, I can bring my lap top anywhere and work any time and anywhere I want. Pros I like Quickbooks on line because it is user friendly. Its provides flexibility, real-time collaboration with other accountants. Its very easy for bookkeeping job and preparation of financial statements Cons Unlike Quickbooks desktop software, you can buy once , but Quickbooks online Advanced operates on a recurring monthly subscription. The cost can rises as the business scales and requires more users or advance features. It also requires internet connection to be able to use the Quickbooks online advanced. Review Source JM Jason M. VP Construction Used the software for: 2+ years ### "QuickBooks Online is Worth It" September 8, 2025 4.0 Overall it has been good, but they make too many errors when pushing their updates. It is too much sometimes. Pros It was very easy to use and they constantly make updates. Our CPA is also very familiar with the product, so that made it even easier to use. Cons They never send out details emails explaining their updates and how to use them. It is very confusing to sit down one day and everything has changed. Alternatives considered [Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/) Reason for choosing QuickBooks Online Advanced Ease of use and preexisting knowledge of the product Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) It was too much and hard to use. Setup like a spreadsheet. Review Source AD Andras D. President Construction Used the software for: 2+ years ### "If it was not for the Customer Service Experience, I would give it 4 stars" April 10, 2025 2.0 If you have no issues because you are a simple business and have very simple accounting, you can get a decent experience and good value for what this software offers. If you are more advanced and actually care about what your chart of accounts looks like and want to customize it with account numbers and change the default names, beware. If you also want to have control over what get classed where and use accrual basis of accounting where you regularly enter journal entries - my experience is that you will be frustrated from time to time with the system creating new accounts, duplicating accounts and chainging the field mapping in a way where one day you wake up and realize that your Payroll Liabilities are a complete mess with duplicate accounts and inconsistent entries. (this assumes Full Service Payroll where the service team does your payroll). the average rating here on Capterra is about 4.3 stars for QBO Advanced which 0 in my opinion - does not accurately reflect the amount of frustration that is out there about the customer service piece. Pros As with most QB products, this accounting system is simple, easy to use and the Advanced version has some really cool features such as Projects (project costing) Bank Feeds (automatic downloading of transactions which are then evaluated before allowing them inside your books). We use Full Service payroll, use Time tracking (time clock), we were able to automate certain simple processes (tasks, recurring transactions, approvals), use other software for example field service managent third party integrations, amazon Business integration, receipt scanning etc. just to name a few cool things. We are an electrical contractor. This being a SAAS, they keep tinkering with it and adding features regularly. Overall, the system is pretty stable, reliable and pleasant to work with. Cons The Customer Service (Technical Support) experience is horrendous, it is the most time-wasting and frustrating experience I have ever had with software - and I say this after 20+ years of using different versions of Quickbooks. In at least the last 10 years customer service has gotten really bad. The front line support reps are little better than chatbots, incapable of even comprehending the issue to be able to escalate to higher level tiers, which are quick to reject and close out tickets without resolution, just to get it off their plate. The social media response teams are not empowered to reopen tickets. Angry and frustrated customers flood the comment sections of media posts intended to advertise new features. The account managers (if you pay enough to be in the Priority Circle level you get an account manager) are similarly not empowered, they cannot even open a ticket. All of this means that every time they misunderstand or mishandle something, you as the customer bear the burden of calling in and they put you through a 1-4 hour ringer to be waiting on hold, periodically come back to tell you that they are working on the issue but so far out of 10 different major issues I experienced over 10 years, not a single one of them ever got resolved. I am a very advanced user and only call into support as a last resort. None of my major issues were ever resolved, they just got closed out and I moved on. Years later they sometimes finally make system updates and some issues just go away but some have not for 10+ years now. You might rightly ask - why stick with this product then? It is begrudgingly that I stay and the simple answer is because after so many years it is very difficult to switch and migrate to a new system. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing QuickBooks Online Advanced Main reason was familiarity with the product and easier migration and field mapping. Secondary reason was lower cost Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Desktop was not being invested into any longer and support was also declining. In order to keep up with the times we had to switch. Review Source KC Katherine C. Chief Operations and Finance Officer Non-Profit Organization Management Used the software for: 2+ years ### "QBO Advanced is a great tool for nonprofits or for-profit businesses" August 4, 2025 5.0 I love QBO Advanced and have used it at multiple orgs and for profit businesses. It is widely known and used and easily understood by non-finance professionals. It is still seeing updates and getting better than the original version as they try to move all users to QBO. Pros QBO Advanced has quick and easy reporting with so many ways to customize. It integrates easily with basically every other tool and is very easy to access. Cons Some reports are not as robust as the QB Desktop versions, though this seems to be consistently improving. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Ease of access and a big push from our former bookkeeper and Intuit. Review Source SB Susan B. Office Manager Construction Used the software for: 2+ years ### "Great business accounting software" September 11, 2025 5.0 Very pleased. Have been using this system for several years and it has served most of our needs quite well. Pros Ease of use, syncs with other software's. The reports are generated easily and for the moist part very helpful. Cons Having an accountant undo a reconciliation when needed. The desktop version you could reverse a reconciliation on your own. Switched from [Foundation](https://www.capterra.com/p/10019344/Foundation/) Foundation was too in depth and reports were not what we needed Review Source TS Trina S. Controller Hospitality Used the software for: 6-12 months ### "I love Quickbooks Online" March 20, 2025 5.0 I work on both the QB desktop and QBO Advanced. I prefer the QBO advanced version by far. It has everything I need from auto post of recurring transactions, to AR and AP modules. It is very user friendly and so are has been able to perform every task I need. Pros It is very easy to work with and the online help provides detailed instructions on how to perform any task. I really like the recurring transactions that auto post every month and the ability to setup recurring transactions to import as required for repeat transactions. Cons I wish while entering payables that the previous inputted name would default for the next entry. Review Source BC Betty C. Bookkeeper Construction Used the software for: 2+ years ### "Quickbooks - must have for business accounting " June 29, 2025 5.0 Overall the software is needed for our accounting needs. It’s difficult to learn and has a few quirks but definitely a tool we can’t do without. Pros It keeps track of all our income and expenses and makes reporting easy. It also helps me make invoices and keeps them organized. Cons It’s complicated and sometimes difficult to use and learn. I had to get a tutor to teach me how to use it. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing QuickBooks Online Advanced I wanted the convenience of being able to log in and use it from anywhere I am so I chose the online version. Review Source MG Michelle G. Accounting Coordinator Construction Used the software for: 2+ years ### "Love QB :)" March 19, 2025 5.0 So far not many issues presented. It seemed like a better option for our company than the other subscriptions as we create a lot of bills/expense and cheques. We have multiple admins who work on the same file, so having different users with various roles help. Pros many features, unlimited chart of accounts, multiple users, batch invoicing for labour --gives a cleaner look on the invoices. Cons Not sure if this is related to QBO Advanced specifically but the backup stopped working two weeks ago. With the amount of daily work we do in our books, it's scary to think we could lose everything. I enjoy the features offered :) no complaints Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing QuickBooks Online Advanced Don't recall the name but it's a project management software. Other softwares are much more expensive but they DO add the features QB doesn't have. Still looking into switching if more accommodating to our industry needs. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Only accountant had access, we needed our internal team to take over while our accountant can also see what we are doing. Review Source LR Leah R. Office Manager Retail Used the software for: 1-2 years ### "Good for a growing company for a decent price to change over from desktop" April 11, 2025 4.0 Pretty good for a mid sized company. We use it for invoicing, inventory and quotes. There was a learning curve going from desktop. Pros The automations are nice for daily tasks. Cons Learning the automations that happen and trying to reverse things. QB Online will also update without letting you know and functions or items will be moved. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) For security and update in our system. We wanted it to be on the cloud for easier access everywhere. Review Source GD Gregory D. CFO Marketing and Advertising Used the software for: 2+ years ### "Quickbooks Advanced Thinkingbox" March 19, 2025 4.0 Very solid accounting software, make extensive use of multi-currency and locations. Pros Intuitive, ease of use. Reliable transaction processing, excellent reporting and exporting capabilities. Cons Projects is becoming a useful tool, and I would like to see it expanded to include cost estimates in addition to pro-forma invoice calculations. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing QuickBooks Online Advanced Familiarity, we had been using both online and desktop versions. Ease of use. Review Source HS Harley S. Laboratory tech Hospital & Health Care Used the software for: 6-12 months ### "Great software" March 25, 2025 5.0 I've had a great experience with QuickBooks Online Advanced. Everything has been very easy to navigate through. If I ever had a question it was quickly answered. I definitely recommend this product for employer's. Pros Very easy to navigate, track all time, including pto, and checks. Cons I honestly can't think of anything I disliked about the software. Everything seems to be working smoothly. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) The other software became to much to navigate through after they kept applying "updates" Review Source JB Janice B. Accounting Manager Wholesale Used the software for: Less than 6 months ### "QB Online Advanced Review 2025" March 19, 2025 3.0 Migration was very unsatisfactory. Previously applied payments had to be re-applied. I cannot get the reports I need by class. Payroll was completely jumbled during migration, I could go on. Pros Technical Team, the addition of the quickbooks time program. Cons Reports, Default A/R Accounts, Tracking various billing numbers for Accounts Receivable Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We wanted to use quickbooks time premium which was not compatible Review Source Hallye N. Operations Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Life Saver" March 6, 2026 4.0 Quickbookds Online Advanced is an excellent tool that we use everyday in our business and have had success integrating it into other software we use on a daily basis. Pros Quickbooks online is an amazing tool for samll and big business models. It keeps track of all needed financials within your business. Easy to use and an affordable price. Cons Quick books can seem complicated and very in depth so it can be daunting at first but once you use it a few times you can get the hang of it quickly. Review Source KD Kathleen D. Assistant Director of Finance Non-Profit Organization Management Used the software for: 6-12 months ### "Beginner, but love it!" October 9, 2025 4.0 It was a rough start at first, but with the help of my supervisor and QuickBooks Online help staff we manage to get the help we needed every time we need it. Pros It gets the job done. I am able to keep track of expenses, look up deposits and reconcile bank accounts with ease. Cons I am still learning some of the aspects of how to use it since I am new. I feel like there is so much that QuickBooks has to offer and and I want to learn about them to make sure I am utilizing it all. Review Source LT Luka T. Payroll Manager Accounting Used the software for: 1-2 years ### "Great tool!!" November 8, 2025 5.0 Great , overall I am happy with this tool, it helped me to manage my clients payroll and increased the department efficiency level. Pros Efficient, clear, simple structured and easy to manage. Also its a great tool to integrate with other software. Cons It freezes often, when I am updating new employee's information and when I restart it does not save. Review Source MJ Mason J. Senior Administrative Assistant Management Consulting Used the software for: 6-12 months ### "Easy if you have a teacher" May 22, 2026 5.0 Pros Quick Books Online Advanced is easy to use, customizable, and streamlines several processes necessary to any business. Cons There is a bit of a learning curve to any new software, especially as things get more complex. If you have no teacher it can take a while to learn fully. Review Source NS Natalie S. Senior immigration Advisor International Trade and Development Used the software for: 6-12 months ### "Accounting made simple. " December 21, 2025 5.0 Pros It has advanced features for invoicing and sending automatic invoice reminders to clients. It provides full financial transaction reports in time. Cons It's customers support team is friendly and professional to level thst issue are handled systematically hence no disagreement with this tool. Review Source MW Mark W. Owner Environmental Services Used the software for: 2+ years ### "QBO for me. " June 6, 2025 5.0 Very good. It has been instrumental to my business from the early days. I used to used it to invoice and track bookings Pros Very easy to candidate and synchronises well with my CRM. It allows me to monitor sales and profit well Cons It can be complicated sometimes, but not overly - it’s more practice and training required that makes it harder Review Source PS Parker S. Accounts and Operations Coordinator Construction Used the software for: Less than 6 months ### "Low Level Of Entry, High Level Of Productivity " November 17, 2025 5.0 We have used the online in the past and just transitioned over to the desktop version, but we are keen to both applications. Pros Ease of Use - the entering and inputs of invoices, receipts, and other paperwork is relatively easy to input into the system Cons Sometimes, it is slow with the server that we used provided by Amazon, but there seem to be no bugs or other issues like that, so just the speed problems here and there. Review Source JS Joseph S. Owner Construction Used the software for: 1-2 years ### "Quick books" June 19, 2025 5.0 Pros I like the number of tools Quick books has as well as the many integrations that is had with other software Cons For someone with no accounting experience it can take a while to learn. I wish they had an interactive course to leash how to use the software Review Source AE Antawn E. Operations and Finance Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "An Accounting Tool that has versatility." July 4, 2026 4.0 Pros QuickBooks has been great to easily make changes to our account and class codes while providing our accountants with a consistent platform to use. Cons My biggest issue with Quickbooks is that despite syncing to multiple platforms we use, there isn’t an easy way to optimize these syncs. We often need to figure it out ourselves. Review Source LM Laura M. Office Manager Construction Used the software for: 2+ years ### "Quick and easy! " April 10, 2025 5.0 Super easy to use and easy to train others on. it has saved me so much time invoicing clients. Pros Wow. The difference this has created for our bookkeeping is crazy! It is so easy to follow and user friendly. Cons none. It has been seamless and easy to train others on. Review Source LM Linda M. bookkeeper Renewables & Environment Used the software for: 1-2 years ### "Great bookkeeping program" August 20, 2025 5.0 Pros The clarity of finding invoices with ease and keeping track of the on hand inventory as well as daily reminders for outstanding invoices. Cons The only issues I have experienced over the last year would be the updates to the bank accounts which would become unlinked. Review Source BB Britta B. Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Quickbook online advanced review " June 16, 2025 5.0 Overall, it is a time saver and has been incredibly beneficial for the organization to keep track of the expenses of multiple programs and multiple staff members. Pros It is a great resource to keep track of all the funds going in and out, bills to pay, expenses going out, and events that need to be paid for. Cons The import and export do not always align, and they need to be manually updated, which takes a little extra time. Review Source EA Edward A. Treasurer Non-Profit Organization Management Used the software for: 6-12 months ### "Good Software - wrong application" March 5, 2025 4.0 Overall, I liked the software but it had some negatives for my application. Pros It was comprehensive and had a lot of what is needed for running a business. My account was always accessible and did exactly what they said it would do. Cons While it is great from business, not so great for a Church. The lack of Fund Accounting and a not easy way to enter giving made it troublesome. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.