# Page 7 | QuickBooks Online Advanced Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is QuickBooks Online Advanced the right Accounting solution for you? Explore 1037 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/189398/QuickBooks-Online/reviews

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QuickBooks Online Advanced

4.4 (1037)

[View alternatives](https://www.capterra.com/p/189398/QuickBooks-Online/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 7 - Reviews of QuickBooks Online Advanced

## Showing most helpful reviews

Showing 151-175 of 1037 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Katherine M.  
Office Manager  
Wine and Spirits  
Used the software for: 2+ years

### "QuickBook Online Advanced Review"

November 9, 2022

4.0

Overall my experience has been mostly positive. There was a major issue earlier this year where the one account we used was not allowing me to pay for the service. It said my accountant had billing rights, but he wasn't getting bills either. We would randomly and for days at a time not be able to access this one account at all. I would call and call and each representative that I talked to had different "solutions" but none of them worked. One even told me that our entire data was gone because we didn't pay the bill and we would have to start a new account. It was pretty ludicrous. It literally took about five months to get it resolved when finally, the last of about 13 reps that I talked to did what really needed to get done to fix it. Just seems like they're not on the same page as far as knowledge of this software.

Pros

For the most part, this software is user friendly. It is organized and efficient and keeping my accounting and bookkeeping for the company on track.

Cons

There are several things this software does (or doesn't do) that make it a bit cumbersome. For example, there are certain accounts you cannot load into vendor details because it's not a "cost". But we have "cost of sales" and that is one of our biggest used account but I cannot load it into vendor cards just because it's not a cost account. I don't like the way the reconciliation works. I don't use the automatic feature because it makes it harder than it's worth when I have to go out of the menu altogether for it to register that something that automatically "reconciled" is to be accounting for.

Reason for choosing QuickBooks Online Advanced

In the end we choose QB Online because it streamlined the work we were doing in house with what our accountant does and year end. Our accountant was very familiar with this software and it made it the right move to use it as well.

Review Source

LD

Leah D.  
Office Administrator  
Law Practice  
Used the software for: 1-2 years

### "Truly great program"

June 8, 2023

5.0

It has been an overall positive experience. Our old program was clunky and really was not designed like move modern programs. Quickbooks Online Advanced is truly a great product.

Pros

I like that everything is easy to use and intuitive. We swapped from another program and were able to jump right in and start working immediately with little to no training.

Cons

The only issue that I have with Quickbooks Online Advanced has to do with the integration with Clio. The issue happens when you write one check to a vendor for multiple client matters. It ports them over to Clio as one entry. Other than that everything works perfectly.

Reason for choosing QuickBooks Online Advanced

We found it to be the best fit for the way we practice law and bill our clients. It was truly as step up from what we were using previously.

Switched from

[PCLaw](https://www.capterra.com/p/228264/PCLaw/)

We were using PCLaw and Amicus for our practice and the integration between the programs was no longer going to be supported. We were basically at the point where we had to find something new.

Review Source

Russell B.  
CEO  
Accounting  
Used the software for: 2+ years

### "Ubiquitous and necessary, but far from perfect"

July 19, 2022

4.0

It is a necessary evil.

Pros

Online access is convenient. Most clients are already using it. Easy to get accountant access. Bank feeds are superior to the desktop product. Integrates with many different tools through Zapier. Works with a large array of direct 3rd party add ins.

Cons

It lacks basic and essential features such as reliable backup/restoration of data, month end closing tools, etc. forcing us to pay third parties to make up for what QBO lacks. The receipt capture is too limited and is very poor at matching transactions if it doesn’t automatically recognize a receipt. The system is extremely nit picky about which type of transaction you are using in the moment. This is not an issue with QB desktop as you can easily enter almost any type of transaction from the register without the need to tell it what you are doing in advance. The product does not often get substantive improvements and yet the subscription fees are very high and are increasing over time. Pay more, get the same product.

Review Source

Response from Intuit

July 21, 2022

We appreciate you taking the time to write your review, Russell. We want to be sure you're enjoying your time with QuickBooks, and that you're getting the most out of your product. If you have any suggestions about what you think would make QuickBooks better for your business and others, please don't hesitate to send these over for our Developers review using the 'Feedback?' icon in-account. Also, if you need assistance or run into any issues, please don't hesitate to get in touch with our QuickBooks Technical Support Team by phone or chat using the 'Help (?)' icon > 'Contact Us' right from within your account. We'd be more than happy to take care of you. -Faith, The QuickBooks Team

CF

Cody F.  
Finance Director  
Biotechnology  
Used the software for: 2+ years

### "Great product for SMBs and growing enterprises."

August 12, 2023

4.0

Good! 7-8/10. It's not perfect & may not be the best fit for massive organizations, but you can get a lot of mileage from it if you spend time with the software & get comfortable with the range and depth of features available to Advanced users. Always play with the beta features!

Pros

QBO Advanced is designed to be an all-in-one finance & accounting solution. There are larger-scale ERPs out there, e.g. Oracle, ION, but Intuit definitely has the market cornered on out-of-the-box F&A software. Because Intuit has so many components available, the software is also modular to a certain degree & admins can turn on/off features as needed.

Cons

Intuit does not play nice with 3rd party integrations. There IS a developer portal if you're technical enough to do API work, but we've found software add-ons like Zapier are often necessary to build task automation into the manual steps of many QBO processes (which you will need if your organization works at scale & does not have a large accounting team).

Review Source

Kavindu Githsara K.  
System Specialist  
E-Learning  
Used the software for: 2+ years

### "Streamlining Your Finances with QuickBooks Online Advanced"

January 16, 2023

5.0

Overall, QuickBooks Online Advanced has been a valuable tool for our business. The user-friendly interface and automatic data backups have made it easy to use and the advanced reporting and inventory management features have provided valuable insights into our financial performance. While there are some limitations, such as limited customization options and higher cost, the benefits of this software outweigh the cons for our business.

Pros

As a user of QuickBooks Online Advanced, I have found it to be a reliable and user-friendly accounting software for our business. One of the biggest advantages of this software is the user-friendly interface that makes it easy to navigate. This has been a huge time-saver for my team, as we don't have to spend hours trying to figure out how to use the software. Another great feature of QuickBooks Online Advanced is the automatic data backups. Not only that, but also the advanced reporting and inventory management features have also been a great asset to our business, allowing us to track our inventory in real-time and generate detailed reports on our financial performance.

Cons

One of the downsides of QuickBooks Online Advanced is the limited customization options for invoices and purchase orders.

Review Source

CharRon E. S.  
owner  
Entertainment  
Used the software for: 2+ years

### "Keep yourself in business with Quickbooks"

November 17, 2021

5.0

Quickbook is my sidekick to handle my finances to my business. I have been relying on it since 2001.

Pros

I enjoy that quickbook can be access through my computer or mobile devices. I also use Go payment to handle debit and credit card transactions. I even use quickbooks cash account as an additional bank account and have access with a debit card. Plus, it is able to intergrate with other programs like Square, Paypal, Venmo, Mailchimp, Shopify, E-commerce, Wix, Gmail, etc. the list is long.

Cons

Unfortunately, A lot of the feature are handle by third party like Quickbook Cash account are handle by Green Dot bank. Plus, Payroll is an additional fee to be included in the program.

Review Source

LN

Lisa N.  
Director  
Accounting  
Used the software for: 2+ years

### "Veteran User of QBO"

November 1, 2023

5.0

Overwhelmingly positive. I find it very intuitive. It does the job and I enjoy using the software. It doesn't frustrate me.

Pros

The reporting is good, the system is robust, the bank rec works, a lot can be automated, I use the payroll feature too which saves a lot of time.

Cons

The pension connection keeps not sinking so I manually have to go to the NEST website to enter in the numbers.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Everything was starting to go online, and so I made the switch. Initially, the desktop version was better, but with time, the product updates have made QBO a good choice. I was also using back ups, and occasionally, I'd worked on something, not sent it back to the office on time, they'd continued to work with the older back up version so data was lost. With QBO online, no backups were needed and more than 1 person could be logged in at a time.

Review Source

KS

Kristin S.  
Head of HR & Admin  
Financial Services  
Used the software for: 2+ years

### "My Views on QBOA"

August 27, 2023

5.0

Automate accounts payable and receivable.Financial reporting, forecasting and budgeting.

Pros

QuickBooks Online Advanced eradicate financial losses by automating over 80% of manual accounting tasks.

Cons

I have used QuickBooks Online Advanced for nearly a decade now and I like how the vendor support team resolve issues rapidly.

Review Source

GT

Gary T.  
President  
Chemicals  
Used the software for: 2+ years

### "Adequate for simple product businesses"

December 11, 2019

3.0

We run our business on it and have to work around all the limitations, it gets the job done, but we spend a lot of time having to use excel outside the product to get things completed. It is getting better but so slowly we have considered moving to another online software package.

Pros

QBO is an easy to use intuitive accounting software package with generally reliable online access. It has the basic accounting features that you would expect for a small business, but lacks the detailed features necessary for a bundled product business (one where your product is composed of Bill of Materials and you need to track the details on the sub components - think of gift baskets with 10 items in it, and the basket has a single SKU.) QBO has been improving in many ways and priority circle is a welcome addition to getting support.

Cons

The Reporting is really poor, you cannot simply build a report using any fields there are significant limitations of what fields you can include in a report. For instance you cannot write a report with customer and invoice information in it. IE. What customers have bought what products and when - this can't be done you need to export all the data and then do your own intersection to answer that question. There is really limited inventory tracking - as long as you stock and sell individual wigets your are ok, but if you sell bundles you are screwed. We have to do all inventory tracking outside of QBO because it is so lacking. You can't not do line item discounts. You cannot have negative product line items ( like volume discounts or returns, etc.) There are so many basic features in QBO Desktop that are totally lacking in the online version.

Reason for choosing QuickBooks Online Advanced

We were familiar with QB Desktop and thought that we would get the same features, bad on us for not really paying close attention to what we were buying. Since we are distributed in terms of people we didn't consider that QBO would be so lacking in features compared to QB Desktop.

Review Source

Simon R.  
President  
Marketing and Advertising  
Used the software for: 1-2 years

### "The road to hell is paved with good intention"

April 12, 2022

3.0

Overall, if the execution of Quickbook online would have been as good as the idea, its probably the software we would be using, but the execution is to me really terrible and we feel that the customers support really do the least to help out.

Pros

What Iiked the most about the software is the idea of having everything under one software, Quickbook is a great ¨idea¨

Cons

We had such terrible experience with customer support. It was hard to talk to anyone and when we did they never tried to understand our situation or context. It was an experience we wish we never had. Also once you start to use all the capability of the software you start to find all kind of limitation. We are also very disappointed that our business was not eligible to use the integrated payment processing module inside the invoice, this is the main reason we went back to our previous accounting software, Wave.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Reason for choosing QuickBooks Online Advanced

Because its the one that the accountant prefer the most here in the province of Quebec and the one that on paper seems to offer the most.

Switched from

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Because we wanted to take advantage of Quickbook Online advanced features.

Review Source

Wes S.  
Vice President  
Retail  
Used the software for: 1-2 years

### "The Sofware You Love To Hate"

September 14, 2020

3.0

We have used Enterprise for years and we had to make a change because our inventory was getting out of control. Sadly, Enterprise is missing about 5 things to make their manufacturing perfect and it just doesn't look like that is ever going to happen. Accordingly, we had to try and find an MRP software and the only way it would work well was moving to QBO. This was like making a choice to either get punched in the gut or punched in the throat. Either inventory was workable or accounting was workable.

Pros

It integrates with our current ECommerce cart and a few other programs (e.g. Zapier).

Cons

They have radically tried to over-simplify the product. For instance, the Vendor tab being under Expenses. As every accountant knows, Vendors aren't solely about Expenses. This is just one example of how, in trying to make this product more intuitive, they have thwarted anyone with accounting experience in using it. There are so many things you cannot delete. Too many to try and list here.

Alternatives considered

[Odoo](https://www.capterra.com/p/135618/Odoo/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing QuickBooks Online Advanced

It interfaced with our cart and MRP selection.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Enterprise is lacking some very basic purchasing function in their manufacturing product.

Review Source

Response from Intuit

September 19, 2020

We appreciate you sharing your thoughts with us, Wes. Receiving your feedback will only help us continue to improve the product.Feel free to check out the QuickBooks Blog, as this is where your feedback comes to life:https://intuit.me/2L2zqTv. We hope you have a great business year filled with success and great health during this difficult time! -Hannah, The QuickBooks Team.

HE

Heather E.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Does the Job, Plays Well with Others, Affordable for a Small Non-Profit"

May 13, 2024

5.0

Overall, it's functional and affordable enough for us to continue to utilize. We are a small nonprofit with few employees and it does the trick for us at a rate we can manage.

Pros

It's accessible, broadly used and therefore connectable to partner applications we might choose to use, and also because of its broad use, easy to find training and advice for those who are not well-versed in accounting practices and the use of this particular product. The administrative management is easy and they offer a nonprofit discount.

Cons

Even with our profile set up as a non-profit, most of the categories seem geared towards a for-profit business. They are also not particularly user friendly for teams that aren't well-versed in accounting principles, which can be a challenge for a small non-profit that's largely volunteer-run.

Review Source

Kimani N.  
Accounting  
Accounting  
Used the software for: 2+ years

### "A burst of contentment in matters Accounting "

November 7, 2023

5.0

With QuickBooks Online Advanced I can reconcile all accounts in minutes

Pros

Iam a happy user of QuickBooks Online Advanced. It is a pocket friendly tool and I amazes me with the much I use it for yet at a reasonable cost. Also it was soo easy to adopt and absolutely easy to use. It is reliable and flexible that it allows me access financial books from my smartphone anytime anywhere. It is also easy to track cashflows through creation and sending of quotes and invoices to get paid instantly. And sales tracking and expenses and receipt sorting which are all in one place. Creating financial reports therefore become soo easy and accurate

Cons

No errors, just a blend of incredible financial reporting functionalities that I enjoy

Review Source

AH

Arianna H.  
Director of Brand Experience  
Supermarkets  
Used the software for: 2+ years

### "My Experience with QBOA"

September 3, 2023

5.0

Project accounting.Revenue management.Financial management.AP, AR and general ledger automation.

Pros

QuickBooks Online Advanced makes it easy to manage revenue, which help get rid of fraud and errors in real-time.

Cons

QuickBooks Online Advanced integrate with external apps to offer capabilities for global enterprise organizations.

Review Source

VR

Verified Reviewer  
Accountant  
Oil & Energy  
Used the software for: 2+ years

### "QuickBooks for Quick book keeping "

May 14, 2023

5.0

Lastly i would say that this product is very good for small to midsize companies, but for large entities it may not offer much benefit. i personally have very good experience using this software because of its user friendliness.

Pros

Ah , this product is a life savior, previously i was using a Fox pro base customized accounting software which was a big headache. this product is bug free and provided smooth book keeping experience. The best thing about this software is its user friendliness, which is in my opinion far better than any other software available .

Cons

what i don't like about this software is it limitation to customization, you can not change this according to your specific needs. some times times you need to customize your processes and functions to fit in to QuickBooks advance. Secondly, this is for the small to mid size organizations not for big and multinational entities. For me i had difficulty in setting up project accounting because of less options are available. it is also to note that there is no automated procedure for fixed assets capitalization like other ERPs

Alternatives considered

[Sage 300](https://www.capterra.com/p/180283/Sage-300cloud/)

Review Source

JC

Jessica C.  
Digital Marketing Analyst  
Financial Services  
Used the software for: 2+ years

### "QBOA Insight"

September 17, 2023

5.0

Invoice customization.Inventory control.Project accounting.

Pros

QuickBooks Online Advanced gives me the ability to automate complex and repetitive accounting tasks from AP, AR, GL to billing and invoicing.

Cons

I have used QuickBooks Online Advanced for nearly ten years and it never fail to suit my needs whenever I turn to it.

Review Source

Amanda D.  
Key Account Manager  
Hospitality  
Used the software for: 2+ years

### "QuickBooks Online Advanced: Iconic Online Accounting Software"

June 3, 2022

5.0

Invoice creation and customization. Forecasting and budgeting.

Pros

QuickBooks Online Advanced offers robust tools that suits accounting needs for all sorts of companies from SME to global enterprises.

Cons

For over five years that I have been using QuickBooks Online Advanced, I have never discovered any aspect that disgusted me.

Review Source

JK

Joyce K.  
Regional Field Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "QBOA Review"

October 25, 2023

5.0

Financial management.Business performance management.

Pros

With QuickBooks Online Advanced, I am able to automate financial management procedures such as billing and invoicing.

Cons

I do not have any issue at the moment that disappoints me while using QuickBooks Online Advanced.

Review Source

JV

Jennifer V.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Great Product"

January 25, 2024

5.0

Works great and is a product I would buy again. It was easy to learn and is very user friendly/

Pros

If you are an online store or do online billing this product is great. I use it in my brick and mortar so it's not the best option due to the payment processing because it doesn't provide a credit card receipt to be signed. Other than that I love it. It keeps track of everything so it makes tracking so easy.

Cons

It doesn't work well if you are a brick and mortar. I wish there was a compatible credit card machine that would print a receipt for the client to sign. There are a few quirky things in the set up for the invoices and receipts. It will not print the phone number in it's proper place. I've improvised but it's just annoying.

Review Source

EA

Edwin A.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "QuickBooks Online Advanced is Empowering Financial Management for Businesses"

June 14, 2023

5.0

Pros

Comprehensive Financial Management and User-Friendly Interface

Cons

Some users find the pricing of QuickBooks Online Advanced to be higher compared to other accounting software options

Review Source

VR

Verified Reviewer  
IT Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Quickbooks Online Review"

August 4, 2022

4.0

Overall for bookkeeping and accounting this software is simple to use as long as you don't use other features like processing payments.

Pros

It was very easy to set up and use. Interface is nicely laid out. Reports are easy to find and prepare.

Cons

You are not able to create multiple invoice templates with different company names ie. one company with a numbered name and another with the business name. Also you have no control over online payments. Quickbooks will give you a chargeback but they won't release any info on the transaction so best not to use them for your online store. Use another service.

Alternatives considered

[Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)

Reason for choosing QuickBooks Online Advanced

Recommended by my accoutant.

Switched from

[AccountEdge](https://www.capterra.com/p/222114/AccountEdge/)

My Accountant recommended Quickbooks.

Review Source

Bob T.  
Online Radio Expert/Host; Podcast Host; Ordained Minister/Award Winning Author/Prof. Public Speaker  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Over 10 years of complete satisfaction!"

September 10, 2019

5.0

100 percent satisfied. I have been approached with offers to switch. I turn every single one of them down. QuickBooks has proven to be to be the absolute best software for me to use in this area.

Pros

I love QuickBooks for Non-Profits! I have used this software exclusively for the past 10 years with no problems at all. I have received numerous compliments from Board Members of the accuracy and detail I provide when it comes to our financial reports. I have been told I provide the best reports they have seen (many are members of other non-profit boards). It is all accomplished with just a few clicks and the reports printed out!

Cons

It does take a bit of getting used to. Especially when you are first setting up the system. Once it is set up, it runs along fine. One thing to make sure of is the category of the items you are entering. Otherwise, your reports will contain mis-categorized information. Be sure to check over your reports for accuracy in that area. If identified, it is a simple fix - but you must check it over.

Review Source

Response from Intuit

September 11, 2019

Hearing that you've enjoyed using QuickBooks for so many years makes our day, Bob! We're thrilled to know that you're able to confidently present accurate data with the reports you've created without breaking a sweat. You can continue rely on us to have your back for years to come. It sounds like you're a pro, but if you ever need any assistance, we recommend checking out the Community. Here, you'll find detailed articles and advice from fellow users and QuickBooks Team members: https://community.intuit.com/ Thanks for an awesome review! Morgan, The QuickBooks Team

CW

Charity W.  
Office Manager  
Construction  
Used the software for: 2+ years

### "QBO Advanced "

March 19, 2023

5.0

Overall my experience with QBO Advanced is a positive one. They have always been able to get me thru any task that I needed assistance with.

Pros

One of the best things about QBO Advanced is how easy it is to use for even the beginner.

Cons

The added features bring the cost of the product up to where it could be unaffordable for some.

Review Source

VR

Verified Reviewer  
Controller  
Public Policy  
Used the software for: 2+ years

### "Good for small companies with limited transactions"

June 15, 2018

4.0

Pros

Online accessibility - can work anywhere with an internet connection. Linking to bank and credit card accounts is handy. Linking to Bill.com and Expensify are also easy.

Cons

As a controller and an accountant consultant on the side, I would recommend the online version to small businesses with fewer than 5-10 employees and revenues under $1 million that have very few transactions. For companies that have multiple approval layers and AP invoices, you would need an add on app like Bill.com to handle. We use Expensify and Bill.com to handle expense reporting and AP. QuickBooks Enterprise edition would be a better fit for companies with more than a million in sales and more than 10 employees, but costs can add up on that platform. -Approval levels are very broad. If I want to allow someone to add classes, I have to give them access to banking and reports that are only for partners to see. Further a la carte customization for permissions would certainly be handy. -Speed - even with high speed internet, processing multiple AP invoices is very slow compared to the desktop counterpart. -Accounting integration - when allowing accountants access to the company file, downloading the GL needs to go to excel. If the GL is large, it may exceed the line limit for Excel. -Some reports are unable to use the custom fields. This creates problems when the custom fields are critical. in our case, we can't run a report of payments received that includes project numbers. In order to get that report, I need to use Zapier to extract payments as they come in and send them to a google sheet. So the only listing I have for payments listed with our custom fields is in Google sheets!

Review Source

BO

Beverly O.  
Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Review of Quickbooks Online Advanced"

July 26, 2023

4.0

Pros

The ability to have multiple people access QBO saves us alot of time. Different tasks can be assigned to different people and the workload is not just a burden to one person

Cons

The feature most missed is when editing an Invoice. The online version deletes all the data on an invoice when one edits it. I have to use third party software to resolve this issue.

Review Source

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