# Page 9 | QuickBooks Online Advanced Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is QuickBooks Online Advanced the right Accounting solution for you? Explore 1037 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/189398/QuickBooks-Online/reviews

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QuickBooks Online Advanced

4.4 (1037)

[View alternatives](https://www.capterra.com/p/189398/QuickBooks-Online/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 9 - Reviews of QuickBooks Online Advanced

## Showing most helpful reviews

Showing 201-225 of 1037 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SB

Stephanie B.  
Job Administration  
Construction  
Used the software for: 6-12 months

### "Quickbooks Online makes things so much quicker!"

June 28, 2023

4.0

It's been great, this way we don't have as much paperwork clogging up the filing in the office and we are able to get jobs recorded faster. Also great from the office side as people don't always work in the same office so we can all work on it together and it doesn't create issues.

Pros

It is easy enough to use this when it comes to billing customers for the bigger projects. We can keep track of the expenses for the job sites and it's all tied into the same job so we don't have to go searching into different systems to see an overall view of how the work is going from the office side.

Cons

Sometimes the system can lag or you have to double click on boxes to put information in. When trying to get it done pretty quickly that can be a little annoying but overall not that big of a deal

Review Source

RP

Robert P.  
Bookkeeper Operations  
Utilities  
Used the software for: Less than 6 months

### "Surprised that I like Quickbooks Online"

November 24, 2023

5.0

I knew I would have a learning curve after using Desktop Premium. That learning curve was shorter than expected and I am now considering features such as expense receipts. I will compare to using Expensify (which I dislike, but is used by several staff). I am always able to find workarounds and/or strategies to do what I want to do with invoices, reports, bills, and reports. I haven't fully explored the reporting features yet, though the immediate needs are easily met.

Pros

As I become more familiar with navigating through QBO (this software), I have come to like it much more than a previous version which I used briefly a few years ago. I like this software and have had only minor and temporary adjustment issues after converting from Quickbooks Desktop Premium.

Cons

Surprisingly, I don't have any strong dislikes. My navigation and use habits with Desktop had developed over several years. I can do everything in the Online version though I spend longer at this point. The new habits are quickly decreasing the extra time I initially spent. I found that I can have a few browser windows open so I am not constantly going back to a previous menu item. That was a major issue initially, and is now a minor annoyance at times.

Switched from

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

cost savings since Intuit is intending to discontinue all desktop products except Enterprise which we didn't need.

Review Source

Theresa K.  
Operations Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "QuickBooks Nonprofit"

September 1, 2019

5.0

Pros

Could not do my job without it. QuickBooks is easy and intuitive to use, and it's easy to fix or undo mistakes. I can't imagine doing the bookkeeping any other way. Since it is so widely used, there are plenty of classes and tutorials available. I love the specific nonprofit features, such as classes.

Cons

Still impossible to do true fund accounting with Quickbooks. We use classes for each program and subclasses for each project, which is a lot of work but is necessary to properly track our employees' time. Producing a correct balance sheet by class is technically possible but very difficult and prone to error.

Review Source

Response from Intuit

September 5, 2019

Sharing the workload to make your job easier is our goal, Theresa! We think it's awesome you've enjoyed using QuickBooks for all of your bookkeeping needs and that we've been a key component of your day to day business life. To learn tips and tricks on how other non-profit organizations are getting the most out of the software, we recommend checking out the Community: https://community.intuit.com/ We appreciate you sharing your thoughts with us! Morgan, The QuickBooks Team

JG

Joseph G.  
Accounting Manager  
Accounting  
Used the software for: 2+ years

### "Very Likely to recommend, lots of room to improve"

June 28, 2022

3.0

Pros

QBO is super easy to use. very slight learning curve. everything is right where you expect it and works as you'd expect.

Cons

Reporting is terrible. its difficult to create meaningful reports when you start using classes and sub classes. i wish the GL report would display as my default preference instead of making me change it everytime. I hate that i can only see one year's worth of outstanding invoices on the invoice screen. why cant it just show me all o/s from all time as of today? My least favorite things is the limited number of tags you can put on a transaction. For example the only way you can tag a transaction is by account and class. I need at least 2 more tags to do everything i need.

Review Source

VH

Vikram H.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Quickbooks Review "

February 27, 2023

5.0

Overall we have a great experinece with quickbooks.

Pros

QuickBooks is a widely used accounting software with a user-friendly interface. Its flexibility allows for customization to meet specific business needs, and it offers real-time reporting and analysis features to effectively track financial performance.

Cons

high pricing, limited user permissions, and occasional technical glitches.

Review Source

JL

Jeremiah L.  
Controller  
Education Management  
Used the software for: 2+ years

### "Mid Tier Accounting Software with Mid Tier Value"

May 2, 2022

3.0

Pros

The best thing about QuickBooks Online Advanced is the price. As a SMB that has over 100 employees and generates +$12 million in revenue, the software package that is included is inexpensive as compared to other ERP/Accounting software passages.

Cons

The worst thing about QuickBooks Online Advanced is the discontinuity that exists within the platform. Everything seems to operate in a segregated manner so it is easy to get working in one section of the platform, but it is not simple to transition to another from within a section. The platform is by no means complete because there are many features that are missing and either require an integration with a 3rd party application or a need to purchase another software altogether.

Review Source

MG

Michael G.  
President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Slow and bloated"

March 14, 2024

3.0

Pros

Decent reporting. Handles bank transactions well.

Cons

Slow and clunky. Loaded with ads for optional services. Customer service is hit or miss.

Review Source

MM

Melissa M.  
President  
Accounting  
Used the software for: 2+ years

### "QBO Advanced is fantastic!"

May 5, 2022

5.0

Pros

The advanced version of QBO allows for unlimited accounts on the chart of accounts, as well as up to 25 users of the software. It has more robust reporting than other versions of QBO. I use it for almost all of my non-profit clients.

Cons

For a smaller business, the price can be prohibitive.

Reason for choosing QuickBooks Online Advanced

Expanded chart of accounts, more users

Review Source

TP

Tammy P.  
Staff Accountant  
Computer Software  
Used the software for: 2+ years

### "It's All About The Extras"

December 11, 2019

5.0

Pros

QBO Advanced includes the analytics through dashboards and Fathom. These are powerful tools and very useful for management. The Enhanced Custom Fields are valuable for our company as we are able to capture information that can be kept in QBO with the client instead of having several spreadsheet to keep this information. The Customize Access By Role is helpful for us because we are able to then develop UI from our software into QBO allowing our developer to have access to QBO but not have access to the entire company file. Feedback is very vital for us the user. As we find something that could make our jobs easier, or a way of getting information out you can always enter the feedback in for Intuit's development team to review. I have experienced that some feedback has been addressed, which adds value for us because we know that the software is becoming a tool that will do all that we need it to do.

Cons

We lost a couple reports when we converted over from desktop, but Intuit is constantly working on enhancing the software.

Reason for choosing QuickBooks Online Advanced

We went to QBO because we needed to start our cloud footprint in order to advance things that we were trying to do within our own software. The Advanced part added benefit for some reporting functions that we were already trying to implement for management.

Review Source

JC

Julie C.  
Director  
Fund-Raising  
Used the software for: 2+ years

### "Nice program - room for improvement but gets job done"

October 21, 2022

4.0

Pros

I appreciate all the integrations with our bank and donor software - I don't have a lot of QuickBooks training but am able to manage everything on my own.

Cons

Customer service is terrible - call and chat features all give the run around and say a different department has to help and you end up on hold and never getting answers to important business questions. Best to have a network of other users to help you work through some problems as they come up.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

TechSoup offered the online advanced for a discount which also allowed us to incorporate budgeting and budget tracking as well as using classes.

Review Source

JO

Javier O.  
Owner  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Accounting tool for the Small Business Owner"

May 5, 2022

5.0

Amazing tool, highly recommended to SME owners and their accountants. Easy to use for the non-accounting person, and once is well configured, it saves you time and money.

Pros

It is easy to use, easy to understand, and with tons of help online you will learn how to configure your tool in short time.

Cons

Some aspects, like the configuration of the customers, and the invoicing, requires good time to configure. But once is done, is done, no need to revisit.

Review Source

MC

Michael C.  
CEO  
Design  
Used the software for: 2+ years

### "For an SMB there are few better accounting software packages."

May 19, 2023

5.0

Overall, very positive. I consider it essential but some ability to add certain modules without having to increase costs by 100% would be nice.

Pros

It's easy to use and learn. It integrates with many banks making it simple to reconcile.

Cons

Reporting needs to add more charts and graphs and the dashboard needs more widgets and customization. You get good reports at our level, but to get graphical charts you have to upgrade to the next levels which is more than 100% increase in costs. Also, modules they include are rendered useless with out others. Example: inventory. It's a great tool, but without the ability to have a role for jus tan inventory manager without doubling my costs to upgrade means I can't use it.

Review Source

EV

Elizabeth V.  
Church Bookkeeper  
Religious Institutions  
Used the software for: 1-2 years

### "QuickBooks Online is Great for our Small Church!"

February 11, 2023

5.0

Very user friendly & just makes sense! When I have had an issue, customer service has been very helpful and staying on the phone with me until I get it resolved.

Pros

Easily keep track of giving records, and church expenses to make sure we are staying within our budget.

Cons

That I have to assign a sales receipt when it is not necessary for our business structure. I don’t like that. It gives me an error on every giving transaction. I enter because of this.

Review Source

RZ

Rick Z.  
Owner  
Legal Services  
Used the software for: 2+ years

### "Great for small businesses"

August 9, 2022

5.0

It has been a useful tool for several years for me. The integration with banking saves me a lot of time for end of the year.

Pros

Software is fairly easy to use and understand. It's extremely scalable so I can increase or decrease my use as needed

Cons

The integration with my bank account is fairly stable, however, transaction descriptions that are downloaded into QB are often truncated and very difficult to figure out what they are for without having to do further research.

Reason for choosing QuickBooks Online Advanced

More scalable and better features

Review Source

WM

William M.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Great Product"

July 11, 2023

5.0

I enjoy using it because I’m tied to a desktop to perform my job. Being mobile is critical for me due to I’m not in a office daily.

Pros

Being able to fully reconcile bank accounts every month with ease.

Cons

If a bank account change its behind the scene operating software you loose access to all previous data before the new role of software.

Review Source

DL

David L.  
President  
Law Practice  
Used the software for: 2+ years

### "Use of Quickbooks Online by a small law office"

May 19, 2022

5.0

I have relied exclusively on this product for a long time, and provided user access to my accountants who use it as well. For the money, it can't be beat.

Pros

It is very easy to use, intuitive, can access it anywhere I have internet, and can create reportsU

Cons

There is nothing that I do not like about this software.

Reason for choosing QuickBooks Online Advanced

I did not consider any other products.

Review Source

EM

Elana M.  
Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for new businesses"

April 12, 2022

5.0

Overall QB has been a great resource for the company and is easy for new people to use.

Pros

Quickbooks is a great software for businesses to use to assist with Accounts Payable & Receivables.

Cons

I have nothing negative to report at this time.

Reason for choosing QuickBooks Online Advanced

Great reputation and reviews

Review Source

CM

Charles M.  
Mental Performance Consultant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Quickbooks Review"

December 5, 2022

5.0

Experience has been great and very professional so far!

Pros

I loved how automated my invoices and billing became using quickbooks. I enjoy the professional look and easy use of the platform. It made it also easier to build and make expenses report. The customer service was also really good as I was able to schedule a call within the first 5 min on the website

Cons

Right now, I need a bit more experience on the platform. However, I would say that the price are decent and good for what I am using. Nothing negative to say about the platform.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Paystack](https://www.capterra.com/p/235568/Paystack/)[PaySimple](https://www.capterra.com/p/146664/PaySimple/)

Better price and it fit my business more

Review Source

VR

Verified Reviewer  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Decent accounting software for small nonprofits "

February 14, 2023

4.0

Pros

Ease of use and access, suitable for a small nonprofit with uncomplicated transactions

Cons

The web user interface muse be improved and is reminiscent of the early 2000s. Adjusting columns, for instance, is a pain. Customer service is inadequate. The reps do not understand questions more often than not and provide irrelevant answers.

Review Source

CH

Cristina H.  
Ceo  
Accounting  
Used the software for: 2+ years

### "Good product "

May 25, 2022

4.0

You can use projects and manager tasks.

Pros

Easy to use, not easy to customize. You have more number of accounts and more flexibility than other versions of QBO.

Cons

Integrations not always works well. Customization is not easy and sometimes is not possible. Customer service chat most of the time is not available.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing QuickBooks Online Advanced

Easy, popularity

Review Source

VR

Verified Reviewer  
Operations manager  
Fund-Raising  
Used the software for: 2+ years

### "Quick Books Online in use"

January 13, 2022

4.0

Overall I think Quickbooks is very helpful for multiple accounting operations. I just wish the customer service was friendlier and more helpful with the requests.

Pros

QBO lets you access and work in your books from any location. You can connect your bank accounts, which is very helpful with tracking down the expenses.

Cons

Some reports are hard to find and generate. The most frustrating part is contacting the customer service - it's a long time to get connected to them and super hard to get any information out of them

Review Source

Devin B.  
CEO  
Wholesale  
Used the software for: 6-12 months

### "Easy to use for our company"

December 8, 2022

5.0

It was easy to implement and setup.

Pros

We love the ease of use that the product offers.

Cons

We don't have anything we don't like about the product.

Alternatives considered

[Xero](https://www.capterra.com/p/120109/Xero/)

Reason for choosing QuickBooks Online Advanced

Well known and USA friendly

Review Source

Jessica B.  
Account Manager  
Consumer Goods  
Used the software for: 2+ years

### "Such a go to product!"

September 11, 2023

5.0

Pros

I like that I can manage my expenses, receipts, and totals and track my travel spending.

Cons

It does require some training, it isn't completely intuitive to use

Review Source

JB

Janice B.  
CPA/Consultant  
Education Management  
Used the software for: 2+ years

### "Versatile and easy to use"

August 16, 2022

5.0

Pros

QB Online Advanced is very easy to use, easy to learn, and versatile enough to produce needed record keeping and reports

Cons

Process to void checks could be improved. Currently the process impacts the original date of the check rather than the current period - need option to add date of the void.

Reason for choosing QuickBooks Online Advanced

Ease of implementation, ease of use, ease of operation, yet providing full functionality.

Review Source

MN

Mayra N.  
Administrator  
Legal Services  
Used the software for: 2+ years

### "Very User Friendly"

November 3, 2023

5.0

Pros

One of the things I like most about QB, is how user-friendly it is. Adding new vendors, bills, or even making changes to existing information is quick and easy. The program comes with a list of standard reports that are quite helpful, but it also has the capability of creating custom reports to better suit your needs. Once created, you can save these custom reports for future use.

Cons

The only issue that I've encountered with QuickBooks, is sometimes when I've created a new vendor to my list it takes the system a little while to register them as added.

Review Source

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