Who Uses This Software?

Online retailers and e-commerce experts both. Our customers are almost 1/3 of the top 100 German retailers - including LIDL, Thomann, Jochen Schweizer, Weltbild, Outfittery, Marc O'Polo and IKEA.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • parcelLab
  • parcellab.com/en
  • Founded 2015
  • Germany

About parcelLab

We offer online shops a technology and implementation for post-purchase communication to accompany customers during the entire shipping process. Customer-relevant delivery events or deviations are identified and linked to automated customer communication in dealer branding via the relevant channels (email, SMS, Facebook, dealer app). In this way, the retailer also accompanies the customer during dispatch, strengthens customer loyalty and can exploit further upselling potential.

parcelLab Features

  • Alerts/Notifications
  • Delivery Estimate
  • For eCommerce
  • For Freight
  • Status Tracking
  • Website Integration

parcelLab Reviews

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