# SAIBA Global Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SAIBA Global Software - reviews, pricing plans, popular comparisons to other Commercial Insurance products and more.

Source: https://www.capterra.com/p/189424/SAIBA-Global

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# 

 SAIBA Global Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SAIBA Global

## What is SAIBA Global?

SAIBAOnline is an insurance broking management software that helps direct insurance brokers across the globe to manage their customer relationships, sales opportunities, and policies across motor, health, property, engineering, travel, home, and life insurance. The software aims to streamline operational processes, improve management visibility, and efficiently track international insurance sales, renewals, claims, and regulatory reporting. SAIBAOnline provides tools tailored for brokers operating globally across multiple lines of business. For more information, visit https://www.simsononline.com or call us on +91 7341100735.

## What is SAIBA Global used for?

[Commercial Insurance](https://www.capterra.com/commercial-insurance-software/)[Claims Processing](https://www.capterra.com/claims-processing-software/)[Insurance Policy](https://www.capterra.com/insurance-policy-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for SAIBA Global?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.simsononline.com&name=SAIBA Global)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SAIBA Global

1.0 (1)

VS.

[4.9 (247)](https://www.capterra.com/p/198072/ePayPolicy/reviews/)

Starting Price

Contact vendor

Starting Price

$25

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

1.0 (1)

Ease Of Use

4.9 (247)

Value For Money

1.0 (1)

Value For Money

4.8 (241)

Customer Service

1.0 (1)

Customer Service

4.8 (227)

## SAIBA Global alternatives

[4.7 (283)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/)

Starting price

$70.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[3.7 (73)](https://www.capterra.com/p/102928/EZLynx/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

62%

of reviewers

rated it above 4 stars

[4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[Sembley](https://www.capterra.com/p/10021105/Sembley/)

[5.0 (40)](https://www.capterra.com/p/10021105/Sembley/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10021105/Sembley/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Data Import/Export

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Reporting & Statistics

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

SAIBA Global 101 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Online portal for brokers/agents to add, edit, update or access required information

Track and manage schedules and meetings via an integrated calendar

Notifications/alerts for upcoming events or tasks

Track cancellations of policies, accounts, orders, appointments, etc.

Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process

Manage insurance and claims adjuster agents

Process of submitting and following up on claims with insurance companies

Process of paying the insurance sum to the policyholder

Process of tracking new and submitted claims and the status of submitted claims

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Specialized for organizations who focus on commercial projects and processes

Calculate employees' commissions based on certain rules

Tracking, calculating, and paying commissions and earnings to employees

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

A website or login for customers to access information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Transfer of data from one computer system to another

A paperless claim form that is electronically shared

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Intended to be used by insurers

Form predictions based on past and present data/trends

Store, manage and track all forms in a centralized location

Identify and prevent suspicious activity

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Create, administer and manage insurance policies for various customers and insurance lines

Process new insurance policies or modifications to existing policies.

Track interaction history by documenting conversations for contacts

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Businesses operating within the life and health insurance sectors

Automate workflows and trigger campaigns based on customer actions

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Accept, record, and reconcile financial transactions

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Process of creating insurance policies and assigning them to policyholders

A repository of all past and existing policies

Create, manage, and track policies and procedures within an organization

Streamlining repetitive tasks and activities through automated and predefined workflows

Specialized for companies in property and casualty (P&C) insurance sector

Generate quotes or estimates for customers

The calculation of a price/premium based on specific variables.

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Log and store the source of contacts/leads

Track policy reinstatements after policies have been canceled

Consolidation of data from multiple sources, products, and systems to manage the reinsurance process.

Timed notification for any upcoming task, deadline, appointment, or activity

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Define, track, and/or automate sales activities and sales processes

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

At least a username and password is required to access the system

Online portal through which end users can access the system, manage tasks, or obtain information

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Manage the review process to determine financial risk on a loan or application

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

2.0 (1)

2.0

Based on 1 reviews

## Pricing

Value for money

1.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

1.0 (1)

1.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

1.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

1.0 (1)

1.0

Based on 1 reviews

## User reviews

Overall rating

1.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

RR

Rajesh R.

SVP

Insurance

### "Saiba software for insurance brokers - Disappointing experience"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 10, 2025

Software features seem to be comprehensive, but it is a waste of money because there is no customer support documentation and even after becoming a customer we have to rely on them always

Pros

Seems to have a lot of features for insurance brokers- a wasted effort because of a lack of any kind of customer support documentation

Cons

Support is poor. The only software I know of where even after the customer pays for it, there is no documentation/customer manual/process flowchart available for the software. Realised they do not have any documentation/manual when a specific question was asked of them. Unprofessional approach to issues/escalations. Very opaque structure where no single person picks calls/provides a solution. The dependence on them continues to be heavy even after buying the software. Will not recommend this software to anyone who doesn't have a dedicated team only for Saiba entries

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