# Ferretly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Ferretly the right Background Check solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189440/Ferretly/reviews --- Ferretly 4.8 (16) [View alternatives](https://www.capterra.com/p/189440/Ferretly/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Ferretly Ease of use 5.0 Customer Service 5.0 ## Showing most helpful reviews Showing 1-16 of 16 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chad R. Partner Marketing and Advertising Used the software for: Less than 6 months ### "Industry Standard Social Media Background Check Tool" August 18, 2023 5.0 Pros Excellent customer support - I had a couple questions and they were immediately answered. Cons I don't have any items that come to mind Reason for choosing Ferretly Best price Review Source Response from Ferretly International September 21, 2023 Thank you, Chad! We value your partnership and thank you for choosing Ferretly! VR Verified Reviewer Managing Director Venture Capital & Private Equity Used the software for: 1-2 years ### "Ferretly - fast, easy, valuable screening" September 24, 2025 5.0 Outstanding. This is so fast, easy and inexpensive, it seems irresponsible to go without it! Have not needed any hands-on support from them to date. Pros This is extremely easy to use, and quickly provides a valuable score that allows me to identify potential risks, or to get more comfortable with a candidate. The value of this far exceeds the nominal cost. Cons Frankly, I don't see any cons - why not have this extra check in your hiring process. I suppose you could get a "false" reading, but you have the ability to look into flagged posts for yourself and decide if they are relevant. Review Source ZV Zac V. Asst HR Director Government Administration Used the software for: 6-12 months ### "Local government use of Ferretly" August 10, 2023 3.0 Pros Ferretly is very easy to use and the turnaround time is fast. Cons They have missed social media accounts but were quick to correct the issue. Review Source Response from Ferretly International September 21, 2023 Thanks, Zac for the feedback. We value our partnership with you and thank you for choosing Ferretly for your social media screening needs. AA Adam A. COO Computer Software Used the software for: 2+ years ### "The best in the business" September 19, 2023 5.0 Our overall experience has been excellent. When there have been challenges to be addressed, Ferretly has been a true partner and we value our relationship with them and the ability to have access to such a valuable tool highly. Pros We provide cloud based software to law enforcement agencies. Ferretly is an integrated feature in our software and it is important that law enforcement agencies are able to conduct screenings that are tailored specifically to their needs. Ferretly has been excellent in this regard, which, when combined with the excellent functionality of their solution, makes them the best in the business, in my opinion. Cons The service itself is always being improved and it would be unfair to try to think of something when nothing really pops up as a least favorite insofar as the feature set or functionality. I will say that we wish we were able to pay for use of the service in arrears instead of in advance, as that would align with the way we bill our customers, but in no way is the prohibitive or influential in terms of our preference or regard for the service. Review Source Response from Ferretly International September 21, 2023 Thanks, Adam. We value your partnership and look forward to continued success in the future! Thank you for choosing Ferretly! SU Sean U. Director of Operations Human Resources Used the software for: Less than 6 months ### "We love Ferretly!" September 19, 2023 5.0 We are extremely happy with Ferretly. They have helped streamline our process and provided us a nice client friendly report. Pros The ease of use and the clean customizable report has been a breath of fresh air compared to our old vendor. Cons We have only been with Ferretly for a few months so nothing comes to mind right now. Reason for choosing Ferretly The ability to customize the reports, Their API with our current platform. Review Source Response from Ferretly International September 21, 2023 Thanks, Sean! We are happy to have you onboard, and value our partnership together! Thanks for choosing Ferretly! JW Joleen W. Director of Operations Security and Investigations Used the software for: 1-2 years ### "Super Customer Service" August 16, 2023 4.0 My overall experience has been great. The reports are received promptly and our questions/concerns are addressed quickly too. Pros Integration with Ferretly was seamless. The report format is excellent and the flexibility for us to provide feedback on posts is helpful. I also love the ability to customize the reports for individual clients using the word search option. Cons The main feature I would like to see improved is the summary section that contains the line graph. It has been confusing and is not labeled well. Review Source Response from Ferretly International September 21, 2023 Thank you Joleen for your feedback and continued support. We value our partnership with you and your team! Thank you for choosing Ferretly! SB Sean B. Senior Operations Manager Human Resources Used the software for: 2+ years ### "Bench Mark for Social Media Services " September 19, 2023 5.0 Pros \[sensitive content hidden\] and team are diligent, attentive and expeditious with their services. No one better in the industry. Cons Nothing! The product is sound and the service/support is even better. Reason for choosing Ferretly Choice was an easy one based on their level of service. The Ferretly team understand what great service looks like and delivers on a daily basis. They provide accurate and timely results. Review Source Response from Ferretly International September 21, 2023 Thanks, Sean! It's been great working with you and your team in Canada! We are grateful for your partnership and thanks for choosing Ferretly! cC carlos C. CTO Human Resources Used the software for: 2+ years ### "Great Social Media Background Check Partner for Employment Background Checks" September 19, 2023 5.0 Pros \[sensitive content hidden\] and the Ferretly team are a great partner for social media background screening. They integrate directly with the top screening platforms, customer service answers questions promptly, and reports can be fully customizable for all our clients. Cons Cannot think of anything negative yet about Ferretly. Review Source Response from Ferretly International September 21, 2023 Thanks, Carlos! It's been a pleasure working with you and your team. We value your partnership! BA Byron A. Director of Product Information Technology and Services Used the software for: 1-2 years ### "Social Media Checks for the Win" August 25, 2023 5.0 Overall, the experience with Ferretly has been great. They solved a major product need and continue to be a valued partner. Pros Ferretly has a really competitive pricing model with flexible settings to help you remain compliant. Cons One thing that Ferretly can continue to work on is adding more flexibility in their configuration for clients that may have different thresholds for specific categories. Review Source Response from Ferretly International September 21, 2023 Thanks, Byron! It's been wonderful working with you and your team. We look forward to continued success and value our partnership! SL Schuyler L. Operations Manager Information Services Used the software for: 2+ years ### "Critical in this age" July 18, 2023 5.0 More and more people are requesting we check for a social media presence of potential applicants. It has been very helpful. Pros Ferretly allows us to include another form of screening to our clients. Cons Sometimes there are delays or reports are worked on out of order from when they were submitted. Review Source Response from Ferretly International September 21, 2023 Thank you, Schuyler, for your continued support and choosing Ferretly. We value our long-standing partnership with you and your team! AB Adam B. Client Director Human Resources Used the software for: 2+ years ### "Excellent Product" October 2, 2023 5.0 Pros Best in class reports - they are comprehensive and provide lots of specific details, but also offer a lot of tools for quickly assessing the meta-data. Cons Nothing - its a great product and gets better all the time Review Source MF Mark F. Vice President of Administration Human Resources Used the software for: 1-2 years ### "Ease of use of a great product" October 3, 2023 5.0 Ferretly is a great team to work with. Very responsive to the customer. Pros Love the ease of use for our team to input our applicants. Cons The integration to our platform is a definite benefit. Review Source JW Jordan W. CASTING DIRECTOR Entertainment Used the software for: 1-2 years ### "Top of Class in Social Screening industry " August 17, 2023 5.0 I wish all vendors were as enjoyable to work with. They are the best! Pros The service provided by \[sensitive content hidden\] and her team offers unprecedented customer service and the system is easy to use. This is a crucial tool I have used for many projects large and small and they always deliver as promised. Cons I have no complaints, any minor issues are quickly resolved. Reason for choosing Ferretly They are better Review Source Response from Ferretly International September 21, 2023 Jordan! Thank you so much for your continued support and for choosing Ferretly for your projects. It's always a pleasure working with you and your team! AN Ashwath N. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Incredible Experience" September 6, 2023 5.0 Help vet creators more effectively. Pros Super easy to work with -- vets are really FAST and effective. Cons No cons -- I was able to work with them to get everything I need. Review Source Response from Ferretly International September 21, 2023 Thanks, Ashwath! It's been great working with you and your various projects. We look forward to continued success together! Thank you for choosing Ferretly! Kaitlyn T. Director, Talent Real Estate Used the software for: Less than 6 months ### "Easy to use and quick turnaround times" August 10, 2023 5.0 We use Ferretly as an additional layer of screening for new employees. Pros The UI/UX is simple to understand, and easy to navigate. Cons Often times if social profiles aren't submitted, they aren't found. I'd love for the team to be able to find profiles without usernames. Review Source Response from Ferretly International September 21, 2023 Thank you, Kaitlyn, for your feedback and continued support. Thank you for choosing Ferretly! BS Brianna S. Graphic designer Design Used the software for: Less than 6 months ### "\[sensitive content hidden\] was great!" April 18, 2024 5.0 \[sensitive content hidden\] and Ferretly gave me peace of mind when scanning my social media for professionalism. They gave me a detailed and accurate report of my accounts, as well as my red flags. It was amazing! Pros \[sensitive content hidden\] helped me scan my social media presence to help me remain professional! I greatly appreciated his help! Cons N/A loved all of it, I have zero complaints Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.