Who Uses This Software?

Mobile, SaaS, Web applications. Recurring revenue businesses driving customer experience, customer engagement, customer success, product success.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • SmartKarrot
  • www.smartkarrot.com/contact-us/
  • Founded 2018
  • United States

About SmartKarrot

Comprehensive experience and engagement platform. SmartKarrot enables recurring revenue businesses in connecting insights to automated engagement actions. With comprehensive usage analytics & a host of personalized engagement features - like notifications, pulse feedback, gamification and more - businesses can now drive both customer and product success right from a single platform. Organizations use SmartKarrot to increase customer value, reduce churn and drive experience across touchpoints.

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SmartKarrot Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content
  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking/Analytics
  • Win / Loss Analysis

SmartKarrot Reviews

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