Smiley Science Lab

Smiley


5 / 5
2 reviews

Who Uses This Software?

Smiley help local businesses, especially businesses from Massage, Spa, Beauty industries, engage with customers and build long term relationships with them.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $149.00/month
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Smiley Science Lab
  • joinsmiley.com
  • Founded 2018
  • United States

About Smiley

CRM, messaging, and marketing automation for local businesses. A customer-centric SaaS solution for businesses.


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Smiley Features

  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

Smiley Reviews Recently Reviewed!


Great Customer Service And Best Marketing Software

Jul 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First of all, their customer service is great! I am not really a computer person, so they helped me setup my account and got it started very fast. They are very responsive too.

Second, since I am a people person and I care about my customers a lot. The fact that I can chat with my customers anywhere using their app and try to fix any problems that my customers have, means a lot to me.

Smiley also sends birthday coupons, loyalty coupons, lost customer coupons automatically to bring back customers. It is a great marketing tool for me.

Cons: Nothing really. I've been using this software for about two years now.

Vendor Response

by Smiley Science Lab on July 18, 2019

Hi Jun, thanks for leaving a review. The team here at Smiley is thrilled to hear such good feedback, and we're proud to have provided you exceptional customer services. Thank you for being one of our best customers!

More loving customers

Jul 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like the most are feedback request, messaging, and digitalizing sign-in form that Smiley provides. By sending feedback request automatically to my customer, I get immediate feedbacks, which allows me to deal with unhappy customers before she/he puts the comment on Yelp or Google. Messaging feature enables me to communicate with customer directly via text. I can also send personal coupons to customers right from the inbox in Smiley. My business requires customers to sign forms. Smiley helps us digitalize the whole process and save us time tremendously.

Cons: None. I've been using Smiley since the day I opened my store. I absolutely love it!