# Smiley Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Smiley Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more. Source: https://www.capterra.com/p/189482/Smiley/alternatives --- # Smiley Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Smiley ## What is Smiley ? Smiley is SMS marketing software for local businesses. Smiley allows text-based communication with customers to collect feedback and run marketing campaigns. Key features include visitor check-in, analytics, CRM, and review management. ## What is Smiley used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3348 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smiley ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://joinsmiley.com&name=Smiley ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smiley 5.0 (2) VS. [4.6 (3,436)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $3348 Per User, Per Year Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (2,127) Value For Money 5.0 (2) Value For Money 4.5 (2,023) Customer Service 5.0 (2) Customer Service 4.5 (2,071) ## Smiley alternatives [4.5 (6,228)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (2,921)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,127)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198994/Systeme/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Marketing Automation Automate workflows and trigger campaigns based on customer actions Segmentation Group leads or contacts based on their specific characteristics SMS Marketing Send promotional campaigns or transactional messages via text messages Smiley 5 features Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Automate workflows and trigger campaigns based on customer actions Group leads or contacts based on their specific characteristics Send promotional campaigns or transactional messages via text messages Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Basic $3,348 Per User,Per Year Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JM Jun M. Owner Health, Wellness and Fitness ### "Great Customer Service And Best Marketing Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2019 Pros First of all, their customer service is great! I am not really a computer person, so they helped me setup my account and got it started very fast. They are very responsive too. Second, since I am a people person and I care about my customers a lot. The fact that I can chat with my customers anywhere using their app and try to fix any problems that my customers have, means a lot to me. Smiley also sends birthday coupons, loyalty coupons, lost customer coupons automatically to bring back customers. It is a great marketing tool for me. Cons Nothing really. I've been using this software for about two years now. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/) [Vagaro](https://www.capterra.com/p/153752/Vagaro/) [Setmore](https://www.capterra.com/p/122035/SetMore/) Reasons for choosing Smiley Compare to other products available, Smiley allows us to talk to our customers via text and help us collect important information from customers so that we are able to provide more personal services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 18, 2019 Hi Jun, thanks for leaving a review. The team here at Smiley is thrilled to hear such good feedback, and we're proud to have provided you exceptional customer services. Thank you for being one of our best customers! YY Yulong Y. Owner Cosmetics ### "More loving customers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 9, 2019 Pros What I like the most are feedback request, messaging, and digitalizing sign-in form that Smiley provides. By sending feedback request automatically to my customer, I get immediate feedbacks, which allows me to deal with unhappy customers before she/he puts the comment on Yelp or Google. Messaging feature enables me to communicate with customer directly via text. I can also send personal coupons to customers right from the inbox in Smiley. My business requires customers to sign forms. Smiley helps us digitalize the whole process and save us time tremendously. Cons None. I've been using Smiley since the day I opened my store. I absolutely love it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)