# Super Dispatch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Super Dispatch the right Transportation Dispatch solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/189515/Super-Dispatch-Broker-TMS/reviews

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Super Dispatch

4.6 (37)

[View alternatives](https://www.capterra.com/p/189515/Super-Dispatch-Broker-TMS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 16th, 2026

# Reviews of Super Dispatch

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

JH

Jackie H

DispatcherTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years.

“It's difficult to cancel loads when unforeseen circumstances arise. “

August 31, 2021

## Showing most helpful reviews

Showing 1-25 of 37 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

sue C.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Love Super Dispatch!"

June 13, 2018

5.0

Love ebol's ease of use and keeps my drivers moving without the hassle of writing everything down and protects the drivers from false claims as we have pics at pickup as well .

Pros

Easy to use for drivers and dispatch. LOve having EBOLS with pics helps avoid any problems with people trying to claim damage and no more spending time filling out a BOL that takes forever. No more bols getting lost blowing off the trailer etc!

Cons

Wish it could do a little bit more with the reports and setting them up on a weekly basis where they are a saved report.

Review Source

VG

Vadim G.  
Owner Operator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Almost seamless"

February 9, 2026

4.0

Overall, it's easy to use. Everything can be right in the software without having to download or upload documents. It's easy for my drivers to use & to send invoices on my end. It would be great if more brokers would use the platform so that we didn't need to use 3-4 dispatching platforms at all times. The biggest downside is brokers not having any true repercussions for not paying the carrier.

Pros

From dispatch to delivery it's a seamless experience since our drivers use Super Dispatch for BOL and inspections. It's also easy to look at a glance at who paid and who still owes.

Cons

There seems to be no repercussions for brokers who do not pay the carriers per the terms in the dispatch agreement. You can leave a negative rating but that's about it. Brokers should have their accounts suspended when they fail to pay a carrier who transported the vehicle. When submitting a request for a vehicle it would be great if you could include a short message. Oftentimes, we need to know a few things (like pick up location/hours/etc) before accepting. Being able to send a message along with the request or before a request would cut down on phone calls/and canceled loads.

Alternatives considered

[Central No-Code Integration Platform](https://www.capterra.com/p/10009524/Central-Sales-Assistant/)

Reason for choosing Super Dispatch

I use both because Super seems to have less brokers than Central Dispatch posting loads.

Review Source

MS

Mike S.  
President  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Do Not Trust This Company"

January 24, 2025

1.0

This company should be ashamed of themselves

Pros

There are no pros with a company that does false advertising and tricks you into relying on their software for your business

Cons

We are a broker who is 100% rated on Super Dispatch by hundreds of carriers. They cancelled our account with absolutely NO notice and NO reason. We paid them $1700 last month in fees. Do not depend upon them to dispatch your vehicles as they may cut you off with no notice and for no reason also. In my opinion ,they are in deep trouble as Centraldispatch is suing them for damages and making them spend a lot of money on legal. We intend to do the same.

Review Source

Response from Super Dispatch

February 17, 2025

Hello Mike, We take platform integrity seriously and do not make account decisions lightly. Your account was revoked due to repeated reports of non-payment to carriers, which violated our platform policies. We received numerous complaints regarding both American Transport Specialists and its close association with Cruise Control, which was being used to evade payment responsibilities. Super Dispatch is committed to protecting carriers and maintaining a fair marketplace. While we understand your frustration, our priority is ensuring a trustworthy environment for all users. If you have further concerns, our support team is available to discuss them professionally. — Super Dispatch Team

NH

Norman H.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Review of superdispatch"

February 9, 2026

5.0

Easy to use and it is done electronically and fast. No paperwork involved and it lists all the information needed for the load

Pros

Ease of use in finding loads, accepting loads and using the app during delivery and pick inspections. Hardly no paperwork, that is really nice. All is done electronically and is saved if you need to look back at your loads

Cons

I can’t think of any cons Everything has been a good experience so far and we have been using it since 2025

Alternatives considered

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Reason for choosing Super Dispatch

Having another dispatch helps increase our chances of finding loads at better costs

Review Source

CB

Carmelia B.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Hot Shot Driver/ Owner Operator "

February 11, 2026

5.0

I enjoy using the App. It makes my job of Hot-Shotting much easier and it's Simple to use. It explains everything with All of the steps explained.

Pros

The ease of using the App is awesome. It is very helpful with my Pick Ups and Deliveries as well. This App rates A+

Cons

The App has very few Negatives. It appears to let you redo mistakes and correct them accordingly. It's Amazing 🤩

Review Source

DG

Dmitry G.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Driver/owner"

February 9, 2026

5.0

Even a child can figure out how to use this app. Everything is very intuitive, I recommend it to everyone.

Pros

This is the best app for drivers; in over five years of experience, I've only encountered difficulties a couple of times. It's the best product on the market.

Cons

I have no complaints about its performance. It works flawlessly and quickly. This is the best product on the market, I recommend it to everyone.

Review Source

OG

Omniah G.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Would NOT recommend for the price "

January 21, 2025

1.0

I would not recommend them over the competitor since I still have to use and pay for Central Dispatch since Super Dispatch does not have anywhere close to as many Carriers in their network

Pros

They make it seem like you dont have to really deal too much with transporters but the terms outlined are easily fudged by transporters.

Cons

Their customer service is not helpful. One time we were harassed by a transporter, yet they refused to suspend or give the transporter a warning.

Review Source

Response from Super Dispatch

February 14, 2025

Omniah, thank you for your feedback. We understand your concerns and appreciate you bringing them to our attention. Our support team has discussed this situation with you and reviewed our policies regarding carrier conduct. While we take reports of harassment seriously, we can only take action if there is documented evidence of abusive or threatening behavior. If you have such evidence, please share it with us for further review at support@superdispatch.com.

JH

Jackie H.  
Dispatcher  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Utilizing Super Dispatch"

August 31, 2021

5.0

Overall, I like Super Dispatch's load board over many others I utilize on a daily basis.

Pros

Layout of load board; ability to search round trip simultaneously.

Cons

It's difficult to cancel loads when unforeseen circumstances arise. There needs to be a "CANCEL" option. The Unassign option doesn't garner confidence that the load has been removed from the carrier's portal and the broker has been notified.

Review Source

Stephen B.  
President  
  
Used the software for: 6-12 months

### "use it daily. fast, easy and reliable"

June 15, 2018

5.0

fast and easy of use. Also allow me to send BOL and Invoice to get payment.

Pros

compare to other auto hauler apps. ie carsarrive, united road, ship.cars. super dispatch apps is much easier and faster to use.

Cons

would like it if super dispatch would automatically send an BOL and Invoice to the broker/shipper. Rather, searching for the email from central dispatch and copy and paste to send an bol and invoice to the broker/shipper.

Review Source

VR

Verified Reviewer  
Manager Digital Products  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Easy interface"

July 11, 2019

4.0

Pros

The UI is quick and easy to navigate. There was little training needed for our broker/dispatchers.

Cons

While there are many APIs readily available, the reporting aspect of Super Dispatch is still in development. We are looking forward to more robust reports and finance integrations.

Review Source

GP

Greg P.  
Oo  
Automotive  
Used the software for: 6-12 months

### "Made things quick and easy"

June 13, 2018

4.0

No papers

Pros

No papers,easy to load info and use the application.very easy for customers to be able to sign and receive copy

Cons

You can't go back and fix mistake, example: I pulled up the wrong car and took pictures of another one. Couldn't erase

Review Source

MM

Melissa M.  
President  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "User friendly and great customer service"

July 30, 2019

4.0

Pros

It is easy to use. If I have any questions or problems, they answer right away or get back to me quickly.

Cons

Some functions are missing or need improvement.

Reason for choosing Super Dispatch

Features and customer service.

Review Source

rF

robert F.  
car hauler  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "easy to use"

June 18, 2018

5.0

more organization

Pros

the time stamped photos are great and the GPS location.. I use thus app ever day and love it thank for it

Cons

inputting data is horrible you should figure our a way to make this easier it needs to be more compatible with urs cars arrive and ready logistics

Review Source

AW

Anthony W.  
Owner  
  
Used the software for: 1-2 years

### "Greatest Auto Transport software available... Does not get any easier or better than this.."

June 16, 2018

5.0

Pros

It is a all in one software that simplifies everything related to Auto transport. It auto populates most of the information saving serious time and serious money. Quick rundown: Scan vehicle VIN bar code, take pictures to mark damages, have customer sign on your phone, then email or fax them their copy! All this within the app. Every load ever done is also saved and can be pulled up in an instant whether it is from last month or last year. Also, no need to carry paper! Paper is sloppy, gets lost, dirty, and is just not as professional in these modern times. Everything is saved across the cloud and is available from any browser on any computer (Mac, Windows, Linux). It is also compatible with iPhones and Android. Need to upgrade your junk or lost phone? Simple, get your fancy new phone, download the app and login. You are now right back where you left off! Does not get any easier than this. Last thing, Customer Support is top notch. Probably the best support I have received anywhere regarding anything.

Cons

As cheesy as this sounds, there is nothing I don't like about this software. Whenever there was something I didn't like, or thought could be improved. I reached out to support from the app and had a chat with them regarding the issue. It's as simple as sending a text message to someone, and they ALWAYS respond fast.

Review Source

BB

Bill B.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Super Dispatch has revolutionized our business. We get constant praise from our customers!"

June 13, 2018

5.0

Pros

Super Dispatch is so easy to use. It has made our business look very professional and we constantly get complimented on the quality of our paperwork generated through this software. It has created peace of mind for us and our customers with the quality of each inspection including the pics. the fact that inspections can not be changed while in route has gained us even more customers than ever before. Importing from Central Dispatch can be done with the click of the mouse which saves a bunch of time. The dashboard was made so that it is so intuitive its almost too good to be true. We love that we can track our trucks through the software and get immediately notified when vehicles are picked up and delivered. With a few clicks of the mouse we are able to start the billing process (including importing right into Quickbooks). No more FedEx necessary to mail in the paperwork! We have saved more money on mailing than Super Dispatch costs us per month. Our drivers love how simple the app is to use. The team at Super Dispatch has always been there for us from the start resolving any user errors we had created within a matter of minutes. Love the fact that the Super Dispatch team is always open to suggestions on improvements and constantly adding additional features that make our job so much easier. The quality of service we have gotten from both the software and the support team will make us customers as long as we are in business!

Cons

We have actually not had any reason to dislike the Super Dispatch software. My only regret is that we did not know about it sooner.

Review Source

NM

Nelson M.  
Owner/driver  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "It is a very useful app for the driver and it saves time you don't have to go through a lot of paper"

June 21, 2018

5.0

It save me time keep my trips and loads on record don't have to worry about lost papers on papers getting wet and all thoes kind of matters especially when you work from outside.i can keep a track on who has paid and who hasn't by a click of a button.it is a good idea to have this app especially now where the ELD is very much unforced by DOT that will save your a lot of time,because i don't want to spend my time filling some documents instead of driving.All my friends i tell them about it and they have downloaded the app and they see the amount of time they where wasting by filling the paper work.so it is an ideal to have this app when you want to use your time efficiently.

Pros

Saves time.less paper work easy to use.you can even click on address you get your GPS navigation don't have to type all that.

Cons

I haven't had any issues since i been using it so i don't have the dislike matters.Every one i work with understand the app and likes it.

Review Source

SH

Sean H.  
Transportation Director  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Brokering made easy"

July 9, 2019

5.0

In brokering its all about time. Super Dispatch auto posts to load boards instead of me manually entering data. And through the Super API I dont have to enter any information into the system as well. With my volume it would take three or four people to do this.

Pros

Ease of use for both my team and the carriers. Its simple for both to pick up how to use the software. Super Dispatch also allows me to save by doing more with less staff and a clear understanding of damage claims with geotagged pictures.

Cons

Managing invoices and marking as paid can be time consuming. Would be nice to connect to Quick books or Netsuite.

Review Source

GH

Georgia H.  
Mgr  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Single truck right now. Easy app. New to the online BOLs and thought this would be a good start."

June 29, 2018

4.0

Easy, free way to start with one truck and keep track of all loads. Professional looking software that eliminates the need for paper BOLs.

Pros

Easy to use. Driver friendly. Free for 1 truck. Simple and professional way to send BOLs and invoices and logo can be added for a more professional look.

Cons

When email is sent from admin desktop, the email box stays up, which makes me question if I sent the email. It allows you to send the email again and again without the box going away. Invoice date is not adjustable. It would be nice to change the date to the delivery date instead of the day the invoice was printed. It would also be nice to be able to adjust the delivery date, on the admin side, if the driver forgot to mark "delivered". Would like a better driver report and pay report. Maybe even a place to put costs deducted from each load, like pulls or other fees paid...that would be deducted from gross.

Review Source

IB

Ian B.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "There has be some bugs. They are fast to acknowledge your bug but slow to fix or follow up."

June 22, 2018

4.0

I didn't have to rewrite mine.

Pros

It works as they say for the most part. Bah Bah Bah Bah Bah Bah Bah Bah! Bah! Bah! Bah! Bah! Bah! Bah!

Cons

We are in Canada and we have Taxes that need to be added. We also use a fuel surcharge which there is no provision for. For this reason we don't use Quick Books integration. Now we still have to enter into Quick Books to invoice. Some of the best time saving features are lost. We where told when we signed up that they where working on it. Over 2 years. They had a guy names Jay that was no help. Just look at some of the early YouTube videos. He never answered anything. He was worse on the phone.

Review Source

AP

Aleta P.  
Officer  
  
Used the software for: 6-12 months

### "This app makes the job for us as transporters so much easier. It does all of the work."

June 27, 2018

5.0

Pros

I like being able to mark all of the damages on the actual photos of the vehicles. I also like being able to upload most dispatch sheets which saves time manually inputting information and it gives the option to email the BOL to the customers right after pick up which most dispatchers appreciate. This app really saves time. It not only sends the BOL, it also sends the invoice so that I'm able to get my payments on the way to me the moment the vehicle is delivered.

Cons

The thing that I like least about Super Dispatch is sometimes I might accidentally delete a vehicle because it's been uploaded twice and if I delete the one with the photos, although I'm able to retrieve the vehicle, I lose the photos.

Review Source

PE

Paul E.  
Owner  
  
Used the software for: 2+ years

### "Very easy to use"

June 18, 2018

5.0

Easy to use even if your not up to speed with computers

Pros

Overall easy to use, Probley the easiest electronic b.o.l.for car hauling that I've used. Never had any trouble importing it or building any loads

Cons

Sometimes when u send it , it goes to spam files . And the customer may be waiting on it .it has happened a few times at different customers so don't know what that's about

Review Source

AKD

Augustine Kofi D.  
Biochemist  
Food & Beverages  
Used the software for: 1-2 years

### "Good and well appreciable app"

June 13, 2021

5.0

I would say it is the best app for drivers and all. Simple and nice features, no difficulties in using it. I highly recommend this app to all.

Pros

Good and quality photos, simple and convenient to use, modern features with accurate GPS location.

Cons

Mistakes committed are inevitable and when trying to consult manufacturers, it is too difficult to get them

Review Source

SD

Sandra D.  
Office Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great app, sends professional invoices, helps stay organized"

June 21, 2018

5.0

Pros

That it keeps the loads organized and integrates with quickbooks. You can research loads and everything is there at your fingertips. You can also track your driver which helps inform customers of delivery times.

Cons

I liked everything about this program. It was easy for our driver to use, easy for the office to use.

Review Source

fW

frank W.  
owner  
Automotive  
Used the software for: 1-2 years

### "Very easy to use!!!!! Make paperwork and billings very easy. Best software out there. "

June 13, 2018

5.0

Keep track of billing keep track of loads keep track of pictures and signatures keeps track of contact info allows you to send email and fax

Pros

Keeps track of billings. Keeps record for each load like pictures and time stamps everything. Also keeps the signatures in order and allows to to send email and fax right away

Cons

Only bad thing is that the import function doesn't work on every load but that is to be expected.The rest of the program is great

Review Source

DG

Derrick G.  
Owner  
  
Used the software for: 2+ years

### "Helps my business alot "

June 27, 2018

4.0

Pros

Ease of use and it is very fast. Like that you can use it on a mobile browser as well. Isn't down much.

Cons

Doesn't support enough imports. Compared to other software it is very expensive. Long term customers like myself should get a discount.

Review Source

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