# Super Dispatch Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Super Dispatch the right Transportation Dispatch solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/189515/Super-Dispatch-Broker-TMS/reviews

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Super Dispatch

4.7 (48)

[View alternatives](https://www.capterra.com/p/189515/Super-Dispatch-Broker-TMS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Super Dispatch

Ease of use

4.7

Customer Service

4.5

## Pros and Cons in Reviews

CW

Courtney W

OwnerTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: Less than 6 months.

“Ease of use, can add requests, appreciate the search filters and automatic alerts, great system prefer to use it over Central Dispatch“

May 11, 2026

BH

Brian H

OwnerTransportation/Trucking/Railroad, Self-employedUsed the software for: More than 2 years.

“Cost of business is heavy on service providers, so the having to pay a monthly fee now for that option.“

May 7, 2026

CG

Casey G

DriverTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: Less than 6 months.

“Very user friendly easy to navigate I like the alerts coming through via text I like being able to pick the map system we want to use when we click on the address“

April 30, 2026

JH

Jackie H

DispatcherTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years.

“It's difficult to cancel loads when unforeseen circumstances arise. “

August 31, 2021

GJ

Greg J

DriverAutomotive, 51 - 200 employeesUsed the software for: 1-2 years.

“Like said .. ease of use, saves drivers time and gives us great direction for each move!“

April 4, 2026

## Showing most helpful reviews

Showing 1-25 of 48 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

sue C.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Love Super Dispatch!"

June 13, 2018

5.0

Love ebol's ease of use and keeps my drivers moving without the hassle of writing everything down and protects the drivers from false claims as we have pics at pickup as well .

Pros

Easy to use for drivers and dispatch. LOve having EBOLS with pics helps avoid any problems with people trying to claim damage and no more spending time filling out a BOL that takes forever. No more bols getting lost blowing off the trailer etc!

Cons

Wish it could do a little bit more with the reports and setting them up on a weekly basis where they are a saved report.

Review Source

RR

Rashid R.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Super dispatch "

May 6, 2026

5.0

My overall experience which Super Dispatch has been great much better than Central Dispatch that’s for sure.

Pros

Lots of carriers are starting to move to Super Dispatch, finding and dispatching us has gotten much easier

Cons

I wish their verification system was a little bit more stringent. One other thing also I wish they would change. Is the customer service when you call in it used to be much better.

Switched from

[LogMeIn Central](https://www.capterra.com/p/169259/LogMeIn-Central/)

Because there was too many hackers on Central Dispatch.

Review Source

MS

Mike S.  
President  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Do Not Trust This Company"

January 24, 2025

1.0

This company should be ashamed of themselves

Pros

There are no pros with a company that does false advertising and tricks you into relying on their software for your business

Cons

We are a broker who is 100% rated on Super Dispatch by hundreds of carriers. They cancelled our account with absolutely NO notice and NO reason. We paid them $1700 last month in fees. Do not depend upon them to dispatch your vehicles as they may cut you off with no notice and for no reason also. In my opinion ,they are in deep trouble as Centraldispatch is suing them for damages and making them spend a lot of money on legal. We intend to do the same.

Review Source

Response from Super Dispatch

February 17, 2025

Hello Mike, We take platform integrity seriously and do not make account decisions lightly. Your account was revoked due to repeated reports of non-payment to carriers, which violated our platform policies. We received numerous complaints regarding both American Transport Specialists and its close association with Cruise Control, which was being used to evade payment responsibilities. Super Dispatch is committed to protecting carriers and maintaining a fair marketplace. While we understand your frustration, our priority is ensuring a trustworthy environment for all users. If you have further concerns, our support team is available to discuss them professionally. — Super Dispatch Team

WJ

Walter J.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Excellent services "

April 30, 2026

5.0

It’s been an excellent tool to build my business. Customer service is always helpful. Easily search for loads anytime.

Pros

Super easy to use. Simple to search for loads. Easily build load alerts. Customer support is very efficient. Excellent value!

Cons

Some shippers are searching for ways to sucker in unsuspecting transporters. If it sounds too good it probably is.

Switched from

[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)

Better loads available with better features that make it easier to use.

Review Source

CW

Courtney W.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Ease of use and support"

May 11, 2026

5.0

Easy to use and has been a key part of growing my business to become validated by brokers and the ease of the system to generate all the load paperwork is extremely helpful

Pros

Ease of use, can add requests, appreciate the search filters and automatic alerts, great system prefer to use it over Central Dispatch

Cons

There is nothing I can think of that can be improved, except it would be nice to have a separate section for hauling higher end luxury vehicles

Alternatives considered

[Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)

Reason for choosing Super Dispatch

Super Dispatch already had all the service options built in

Review Source

CG

Casey G.  
Driver  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great Dispatch "

April 30, 2026

5.0

Very easy to use easy to read simplistic to navigate. The customers seem to like being able to receive the BOL via email right after the inspection is complete and it’s marked as picked up

Pros

Very user friendly easy to navigate I like the alerts coming through via text I like being able to pick the map system we want to use when we click on the address

Cons

It’s kinda slow with a lot of pictures of the vehicle inspections it doesn’t always bring up the vehicle off the vin number we put in

Switched from

[Towbook Management Software](https://www.capterra.com/p/94188/Towbook-Management-Software/)

Joined a different company I like super dispatch way better

Review Source

AG

Adrian G.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Owner/Operator"

April 29, 2026

5.0

My overall experience with Super Dispatch has been positive. As a carrier, it helps me stay organized, find available loads, submit paperwork, and keep track of active and completed transports. The platform is easy to use and has become a helpful tool for running my transport business more efficiently. It is not perfect, but it is one of the better apps for auto transport work.

Pros

Super Dispatch makes it easy to find loads, communicate with brokers, track shipments, and manage paperwork in one place. I like that the app keeps everything organized from pickup to delivery, including load details, photos, BOLs, and payment information. The GPS tracking and document upload features save time and help keep both the carrier and customer updated.

Cons

Some load postings could include more complete details upfront, such as gate pass information, exact pickup requirements, and clearer vehicle condition notes. Occasionally, you still have to contact the broker for details that should already be listed.

Review Source

BT

Brenda T.  
Operations manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Super Efficient "

April 29, 2026

5.0

Great. It is the only app used to inspected vehicle being transported. Drivers find it easy to operate.

Pros

How easy it is to understand and complete inspections. Being able to add your own loads and the accessible information on carrier and brokers

Cons

Drivers can add additional I for once inspection has been closed. The additional cost for a dispatcher seat or accounting. If the owner is not a driver the role cant be changed

Review Source

BH

Brian H.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "#1 E.b.o.l on the Market "

May 7, 2026

5.0

Once again i can not stress the ease of use of this app. Most other apps are to complicated, glitchy or unnecessary steps. Super dispatch simplifies everything making number 1 in my book for go to ebol. Thanks to the creator's.

Pros

Ease of use. Hands down the best ebol app on the market. B.o.l and invoicing all in One place. Simplifies everything making it fast and efficient.

Cons

The only thing i could honestly say i dislike, is no longer being able to create loads manually. Cost of business is heavy on service providers, so the having to pay a monthly fee now for that option.

Review Source

SEA

Seyar Elie A.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Super dispatch over everyone else. "

May 6, 2026

5.0

Overall o like the app and website. Easy to use and understand and I’d recommend it. That’s the only one I use right now when other people told me to get on other platforms as well.

Pros

Ease of use. I think the app does a good job at tracking vehicle/loads and the pictures we have to take at pick up and delivery is very helpful. Makes you scan the vin as well so that’s good. Able to track my finances, payment is also a must.

Cons

The phone app is less helpful when it comes to looking at everything I have access to on the computer version.

Review Source

AKD

Augustine Kofi D.  
Biochemist  
Food & Beverages  
Used the software for: 1-2 years

### "Good and well appreciable app"

June 13, 2021

5.0

I would say it is the best app for drivers and all. Simple and nice features, no difficulties in using it. I highly recommend this app to all.

Pros

Good and quality photos, simple and convenient to use, modern features with accurate GPS location.

Cons

Mistakes committed are inevitable and when trying to consult manufacturers, it is too difficult to get them

Review Source

DG

Derrick G.  
Owner  
  
Used the software for: 2+ years

### "Helps my business alot "

June 27, 2018

4.0

Pros

Ease of use and it is very fast. Like that you can use it on a mobile browser as well. Isn't down much.

Cons

Doesn't support enough imports. Compared to other software it is very expensive. Long term customers like myself should get a discount.

Review Source

RB

Ryan B.  
Owner/Operator  
  
Used the software for: 1-2 years

### "Superdispatch takes care of all of my auto transportation logistics needs"

June 18, 2018

5.0

Pros

I love being able to import documents from central dispatch with ease. taking cash or billing my clients is also a breeze right from the mobile app.

Cons

Not all brokers sheets are compatible with the software but I'm sure this will be better as time goes

Review Source

TW

Tonya W.  
President  
  
Used the software for: 6-12 months

### "I really don't know what we would do without My Super Dispatch!"

June 25, 2018

5.0

We feel that it keeps us more organized and up to date with one another with the whole process.

Pros

I like the ease of uploading orders from Central Dispatch and the ability to send invoices to Quickbooks.

Cons

I haven't been able to use it on my tablet. If there is a way to do this I would like to know about it.

Review Source

JS

Jonathan S.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "They Care"

July 12, 2019

5.0

It is helping to automate many broker functions and helps with our overall peace of mind and ultimately customer service.

Pros

Their goal is to build the best software for people in the auto transport industry. There is no other company out there right now that is approaching auto transport TMS the way they are.

Cons

It is still being built to be what they want but they are open to input from the end user and even request it.

Review Source

BH

Bridger H.  
Logistics Coordinator  
Automotive  
Used the software for: I used a free trial

### "Life saver!"

July 10, 2019

5.0

From the beginning Super Dispatch has been quick and helpful! They are a valuable part of our operations.

Pros

I love the fact that I can see which carriers run certain lanes! I've covered multiple loads quick using this feature.

Cons

Only thing I was I could see is the dispatcher side of the loadboard. I like to view popular lanes and what it costs to go certain places.

Review Source

VG

Vadim G.  
Owner Operator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Almost seamless"

February 9, 2026

4.0

Overall, it's easy to use. Everything can be right in the software without having to download or upload documents. It's easy for my drivers to use & to send invoices on my end. It would be great if more brokers would use the platform so that we didn't need to use 3-4 dispatching platforms at all times. The biggest downside is brokers not having any true repercussions for not paying the carrier.

Pros

From dispatch to delivery it's a seamless experience since our drivers use Super Dispatch for BOL and inspections. It's also easy to look at a glance at who paid and who still owes.

Cons

There seems to be no repercussions for brokers who do not pay the carriers per the terms in the dispatch agreement. You can leave a negative rating but that's about it. Brokers should have their accounts suspended when they fail to pay a carrier who transported the vehicle. When submitting a request for a vehicle it would be great if you could include a short message. Oftentimes, we need to know a few things (like pick up location/hours/etc) before accepting. Being able to send a message along with the request or before a request would cut down on phone calls/and canceled loads.

Alternatives considered

[Central No-Code Integration Platform](https://www.capterra.com/p/10009524/Central-Sales-Assistant/)

Reason for choosing Super Dispatch

I use both because Super seems to have less brokers than Central Dispatch posting loads.

Review Source

CB

Carmelia B.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Hot Shot Driver/ Owner Operator "

February 11, 2026

5.0

I enjoy using the App. It makes my job of Hot-Shotting much easier and it's Simple to use. It explains everything with All of the steps explained.

Pros

The ease of using the App is awesome. It is very helpful with my Pick Ups and Deliveries as well. This App rates A+

Cons

The App has very few Negatives. It appears to let you redo mistakes and correct them accordingly. It's Amazing 🤩

Review Source

GJ

Greg J.  
Driver  
Automotive  
Used the software for: 1-2 years

### "Superior SUPER DISPATCH "

April 4, 2026

5.0

Like said .. ease of use, saves drivers time and gives us great direction for each move! I rely on it almost exclusively!

Pros

Ease of use! Helps us, the drivers , plan and navigate daily, also the inspections required, pictures and the checklist for each vehicle, helps protect us the driver from damages incurred that we are not responsible for and keeps the company informed of current condition and mileage of there vehicles!

Cons

Nothing I that I actually dislike! It’s very simple to navigate through the required delivery and pickup inspections !

Review Source

BT

Belkys T.  
Driver  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "It's super easy to use."

May 6, 2026

5.0

Pros

It’s easy to use , So far, it is much safer for avoiding scams. And it becomes very easy to contact the shippers.

Cons

I would like more delivery time options. Occasionally, the driver has location services enabled, but the application appears disconnected from the location—perhaps due to areas with poor signal coverage.

Review Source

DG

Dmitry G.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Driver/owner"

February 9, 2026

5.0

Even a child can figure out how to use this app. Everything is very intuitive, I recommend it to everyone.

Pros

This is the best app for drivers; in over five years of experience, I've only encountered difficulties a couple of times. It's the best product on the market.

Cons

I have no complaints about its performance. It works flawlessly and quickly. This is the best product on the market, I recommend it to everyone.

Review Source

NH

Norman H.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Review of superdispatch"

February 9, 2026

5.0

Easy to use and it is done electronically and fast. No paperwork involved and it lists all the information needed for the load

Pros

Ease of use in finding loads, accepting loads and using the app during delivery and pick inspections. Hardly no paperwork, that is really nice. All is done electronically and is saved if you need to look back at your loads

Cons

I can’t think of any cons Everything has been a good experience so far and we have been using it since 2025

Alternatives considered

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Reason for choosing Super Dispatch

Having another dispatch helps increase our chances of finding loads at better costs

Review Source

RA

Roel A.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Love this load bord. "

April 29, 2026

5.0

Pros

I love how everything is done on the app. From the inspections to tracking payments. The inspections are easy to do, and it's easy to send them to the customer.

Cons

The price per seat is a little high. 50 per seat is difficult for a small business; it would be better if we could pay by company size.

Review Source

OG

Omniah G.  
owner  
Automotive  
Used the software for: Less than 6 months

### "Would NOT recommend for the price "

January 21, 2025

1.0

I would not recommend them over the competitor since I still have to use and pay for Central Dispatch since Super Dispatch does not have anywhere close to as many Carriers in their network

Pros

They make it seem like you dont have to really deal too much with transporters but the terms outlined are easily fudged by transporters.

Cons

Their customer service is not helpful. One time we were harassed by a transporter, yet they refused to suspend or give the transporter a warning.

Review Source

Response from Super Dispatch

February 14, 2025

Omniah, thank you for your feedback. We understand your concerns and appreciate you bringing them to our attention. Our support team has discussed this situation with you and reviewed our policies regarding carrier conduct. While we take reports of harassment seriously, we can only take action if there is documented evidence of abusive or threatening behavior. If you have such evidence, please share it with us for further review at support@superdispatch.com.

JH

Jackie H.  
Dispatcher  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Utilizing Super Dispatch"

August 31, 2021

5.0

Overall, I like Super Dispatch's load board over many others I utilize on a daily basis.

Pros

Layout of load board; ability to search round trip simultaneously.

Cons

It's difficult to cancel loads when unforeseen circumstances arise. There needs to be a "CANCEL" option. The Unassign option doesn't garner confidence that the load has been removed from the carrier's portal and the broker has been notified.

Review Source

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