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Solution designed for medium and large scaled companies featuring employee engagement, alignment and productivity for collaboration and communication.

Product Details

Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets its knowledge and people. Jive accelerates workplace digital transformation with its industry-leading Interactive Intranet solution that connects people, information and ideas to help businesses outpace their competitors. With more than 30 million users worldwide across every industry, Jive is consistently recognized as a leader by top analyst firms.

Contact Details

Aurea

https://www.jivesoftware.com

Founded in 2000

Located in United States

Jive Pricing Overview

Jive pricing starts at $5.00.There is not a free version of Jive.Jive does offer a free trial.

Starting Price

  • $5.00

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Jive Features

Activity/News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Knowledge Base Management
Policy Management
Search
Wiki
Brainstorming
Calendar Management
Contact Management
Content Management
Discussion Boards
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Activity/News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management
Activity/News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Benchmarking
Employee Recognition
Feedback Management
Goal Management
Performance Management
Pulse Surveys
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony

Jive Reviews

Showing 5 of 42 reviews
Overall
3.9/5
Ease of Use
3.7/5
Customer Service
3.9/5
Avatar Image
Abiola A.
Consumer Relations Analyst
Consumer Goods, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 4, 2018

“Social network styled interaction.”

ProsJive provides my organization with a social network styled platform where employees can interact and collaborate outside emails. It is completely mobile ,therefore I am able to use Jive while on the move to follow current company news , access my Jive inbox and manage all of my communications , while also being able to create and share documents.
ConsThe Jive homepage is overly crowded , making Jive difficult to navigate.Personally,I see the Jive user interface as un-intuitive.
Reviewer Source 
Source: Capterra
July 4, 2018
Cami K.
Owner
Apparel & Fashion, Self-employed
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
December 9, 2016

“Good product, and great customer service”

OverallThere are always wants when it comes to customized software, but most companies just write you off when you have met your budget or end of a contract. Jive customer service is second to Sauce Labs for listening to the customer. They joke around with you and become a friendly customer service. Their software is like a company Facebook for our corporate account. It's a social place where we can share content. Jive has been able to help our company share and live to stream our content that is easy enough for that lady that's been in our company for 35 years that refuses to upgrade her IE8 browser. It's simple where the image or spot that someone would assume where something would be. I highly recommend them. They do have their downfalls in their search, however. Previously powered by GSA, but since changing away from them it causes our biggest complaint within the company. If tags aren't used on the document or you don't know the exact title or phrasing you have a hard time finding ideal content.
Pros3rd party company varieties to add-on, UI, and customer service
ConsSearch engine
Recommendations to other buyersJive software can be used in different ways from marketing, content sharing, e-commerce, etc. Their software is very versatile.
Source: Capterra
December 9, 2016
Verified Reviewer
Telecommunications, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: GetApp
November 29, 2019

“good for collaboration”

Proscan connect and collaborate with my team and other teams easily and build central location to search for any knowledge base we need.
Conssome adding and plugins has issues and not working as expected, the middleware servers for the addons are not stable
Reviewer Source 
Source: GetApp
November 29, 2019
Amber L.
Office Staff
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 27, 2019

“Best VOIP Phone Service Ever!”

OverallMy overall experience has been great. Everything works as expected and as it should. No complaints
ProsNo dropped calls, no cracked voices no issues with caller not hearing me but I can hear them. The customer service is awesome! They will log onto my computer to show me how to do something if I am having issues figuring something out. They are committed to helping me until a resolution is reached.
ConsThere is nothing that I don't like about this software. I have hardly had any issues but any issues o have had they have been able to resolve for me.
Reviewer Source 
Source: Capterra
September 27, 2019
Verified Reviewer
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: GetApp
December 27, 2017

“Overall a good product but could use better customer service.”

ProsThe UX/UI for the end user is very good. I conduct training for all of our new hires and they find it easy to use and navigate. Several different options allow for some customization of "places" and the admin console is quite robust in terms of permissions, email notifications, and news feed structure. The free mobile app functions as a great extension of the web app. They seem to be on the verge of greatness in terms of fine-tuning what they current offer and expanding into new features.
ConsWhen we first started using Jive about 3 years ago, the customer service was pretty good, but since it was acquired, the new focus seems to be less on keeping their previously good customer service and more on pushing current customers to upgrade (and spend more money). While they may still be transitioning due to the acquisition, I get the sense that Jive could be really great only if they stop treating their customers like prospects with a lot of extra money in their budgets to spend on upgrades and consultant fees, and start providing the same level of customer service.
Reviewer Source 
Source: GetApp
December 27, 2017