--- title: "Jive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Jive Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more." source_url: "https://www.capterra.com/p/189555/Jive/" page_type: "product" language: "en" --- # Jive Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Jive ## What is Jive? Jive's Interactive Intranet brings internal communications to life. Company leaders and corporate communications professionals can instantly reach employees anywhere on desktop and mobile devices with captivating content that everyone reads and engages with. Employees can respond, igniting company-wide dialogue, and Jive measures the impact in real time, so you know your message is getting through. ## What is Jive used for? [Internal Communications](https://www.capterra.com/internal-communications-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Intranet](https://www.capterra.com/intranet-software/) Top alternative Featured Overall rating Based on 49 user reviews Reviews sentiment Positive 78% Neutral 14% Negative 8% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Jive?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.aurea.com&name=Jive) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Jive 4.0 (49) VS. [4.6 (5,304)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (48) Ease Of Use 4.7 (5,304) Value For Money 3.8 (34) Value For Money 4.5 (5,063) Customer Service 4.0 (36) Customer Service 4.6 (5,077) ## Jive alternatives Highest Rated [4.7 (24,167)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (3,529)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (999)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.6 (6,082)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/189555/Jive/alternatives/) ## FAQs about Jive Overview ### Which roles and teams benefit most from Jive? Jive is most used by community managers, communications and content teams, and knowledge or training professionals who need to centralize discussions, publish updates, and share expertise across organizations. IT and support teams use it to manage service information and collaboration, while managers and business leaders rely on it to improve employee engagement and internal communication. Answer based on 43 reviews Overview ### What company size and specific industries is Jive built for? Jive is designed for medium-to-large companies that need better collaboration and communication to support employee engagement, alignment, and productivity. It is aimed at organizations with larger workforces rather than small businesses, and the vendor description does not specify any particular industries or sectors. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Jive? Jive offers employee communities, discussions/forums, activity feeds, and chat/messaging for internal communication, plus document management, file sharing, and a content library for shared resources. It also includes surveys and feedback, goal management, task management, real-time analytics, reporting, and third-party integrations. Integrations ### Which third-party tools and platforms does Jive integrate with? Jive integrates with Box, Dropbox, Google Drive, Google Docs, Gmail, Microsoft 365, Microsoft Outlook, Microsoft SharePoint, Salesforce Sales Cloud, and Webex Suite. It also connects with Cisco Jabber, Skype for Business, LinkedIn for Business, Lucidchart, Evernote Teams, Meta for Business, TemboSocial Recognition, and Twitter/X. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Jive offer? Jive provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation serves as written reference material, and videos offer self-paced training. Answer based on 6 reviews Getting Started and Support ### What customer support options does Jive offer? Jive provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support feedback is mixed: some users describe helpful service, while others report long hold times, slow ticket responses, and being redirected between channels before reaching someone who can resolve an issue. Answer based on 8 reviews Features and Usability ### Is Jive easy to use for employees and admins? Jive works well for basic employee collaboration, but ease of use is mixed for admins and less technical users. Teams familiar with social intranets often find posting, sharing documents, and communication straightforward, while administrators and larger organizations often describe setup, permissions, navigation, and mobile use as harder to learn. Answer based on 12 reviews Features and Usability ### What is the Jive interface like to use? Jive offers a customizable interface for intranet and community use, but the day-to-day experience feels inconsistent for many teams. Enterprise users like the flexible layout, tiles, tagging, and branding options, while others find the homepage crowded, search confusing, alerts clunky, and file navigation harder than expected. Answer based on 10 reviews ## Features AI summary Based on 2,312 Internal Communications reviews Capterra reviewers point to these as the top priorities when choosing Internal Communications software: - **Real-Time Notifications** (**66%** of reviewers rated this feature as critical) - **Content Management** (**61%**) - **Chat/Messaging** (**61%**) Jive supports all three features buyers rate most highly: **Real-Time Notifications**, **Content Management**, and **Chat/Messaging**. Together, these capabilities help businesses share updates quickly, organize internal content in one place, and keep conversations moving across teams, allowing teams to stay informed, communicate clearly, and coordinate day-to-day work more efficiently. Collaboration Tools 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Communication Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Employee Profiles 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics Reporting/Analytics 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Screen Sharing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Digitally share screen view with others Video Conferencing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Connect with meeting participants remotely over video Jive 83 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Benchmarking: Compare key metrics for the business against prominent players in the industry - Blogs: Allows users to publish blogs on social site - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Employee Activity Monitoring: Monitor and track what your employees are doing - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Photos: Store photos of employees - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Goal Management: Allows employees to set and manage work or career related goals - Group Management: Organize and edit a group of people's policy and members - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Newsletter Management: Create and update newsletter content to increase engagement - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Private Network: Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Screen Sharing: Digitally share screen view with others - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Promotion: Market event via social media tools - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Video Conferencing: Connect with meeting participants remotely over video - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Wiki: An informational database that allows users to add, delete, or revise content --- Get Advice We can help you find the software with the features you need. Features 4.1 (46) 4.1 Based on 46 reviews ## Pricing Value for money 3.8 (34) ### Starting price Free trial not available Value for money 3.8 (34) 3.8 Based on 34 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/)[ Webex Suite](https://www.capterra.com/p/237272/Webex/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (36) 4.0 Based on 36 reviews ## User reviews Overall rating 4.0 Based on 49 reviews Filter by rating 5(17) 4(21) 3(7) 2(2) 1(2) Mentioned topic Sorted by most recent TD Tony D. Tech Support Education Management ### "Sastified Jive customer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 1, 2024 Pretty satisfied with Jive service for 3+ years. Management decided to switch to another provider. Pros Excellent customer/tech support. Tickets was resolved quickly Cons provisioning the new phone was tedious back then, using number pad to enter a long url. Things might have improved now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Mandie D. tx coordinator Health, Wellness and Fitness ### "Jive helps us stay connected!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 2, 2022 Pros We use Jive for our phone system and it sends after hour calls to my cell phone via email. Cons We are looking for a training for our front desk team to learn more about the features. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Weave didn't offer as many features and we needed Jive when we started using Revenue Well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Caitlin B. Payroll Coordinator & Operations Officer Retail ### "Wonderful solution but can be expensive for a small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2022 Totally fine. Sales, support and maintenance are all fine. Pros It rarely goes down and saves a ton of time for our admin team not having to route calls manually. Cons It was a bit of a bear to set up but ended up working out just fine. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jordan B. vp Retail ### "Incredible, but a bit pricey as a solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 3, 2022 Incredible, we communicate better and I was able to now make my team's efficiency a lot better without having to manually route calls. Pros I am able to communicate and control our internal voip system masterfully. Cons It had a bit of a learning curve setting it up and is not user friendly when assigning user permissions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Barbara C. Office manager Hospital & Health Care ### "Great software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2022 Good customer service Pros I can answers all the office phone calls anywhere and also can make phone call with the office phone number and I don't need to be in the office. I can text and sent and receive pictures. Cons I would love to see the patient picture and name. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Caller ID was not working Reasons for choosing Jive I was recommended by RevenueWell Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Glen Elvis M. service manager Information Technology and Services ### "A good intranet solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 14, 2022 Pros Jive is a very good intranet solution. It has a lot of customizations and options for LDAP and advanced user sync. This makes auto provisioning on new users based on AD/SSO easy. The customization options gives you high level of flexibility. The tiles provided are good Cons The extensions and plugins needs to improve. Tile customization in vanilla is very less. The complicated architecture of the product makes it difficult to configure. Limited access to company administrators on the hosted and cloud models Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User IT Manager Logistics and Supply Chain ### "OK product let down by weak features & poor support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 August 16, 2020 Poor account management, poor support. Pros Good search function. Well laid out structure. Excellent Office integration for file control Cons terrible support. Extracting data is hard/slow. Lack of development with no major features for years. SImple expected features not native such as polls. Very little third party add-in support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User L3 Support Engineer and Service Management Telecommunications ### "good for collaboration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 29, 2019 Pros can connect and collaborate with my team and other teams easily and build central location to search for any knowledge base we need. Cons some adding and plugins has issues and not working as expected, the middleware servers for the addons are not stable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Wolf W. Sales Development Team Lead Computer Software ### "Good value but could use work" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 8, 2019 We were using Truly before and although the call quality was not as consistent, I preferred the interface. Much cleaner and minimal. Pros As far as call quality goes, it has been great. Very consistent. Have not had any issues with it. Pretty intuitive to use. Cons I don't like having to manually dial in a number to enter a queue and to call again to leave the queue to set your availability. There should be a more automated way of doing this. Sometimes, it will disconnect me from the queue. I wish I had quick and easy visibility as to when I'm connected or disconnected. Switched from [Truly](https://www.capterra.com/p/175739/Truly/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Amber L. Office Staff Retail ### "Best VOIP Phone Service Ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2019 My overall experience has been great. Everything works as expected and as it should. No complaints Pros No dropped calls, no cracked voices no issues with caller not hearing me but I can hear them. The customer service is awesome! They will log onto my computer to show me how to do something if I am having issues figuring something out. They are committed to helping me until a resolution is reached. Cons There is nothing that I don't like about this software. I have hardly had any issues but any issues o have had they have been able to resolve for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/189555/Jive/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs Jive](https://www.capterra.com/compare/153140-189555/Connecteam-vs-Jive)