# Page 2 | Jive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Jive the right Internal Communications solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189555/Jive/reviews --- Jive 4 (49) [View alternatives](https://www.capterra.com/p/189555/Jive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Jive ## Showing most helpful reviews Showing 26-49 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CD Christine D. physician Hospital & Health Care Used the software for: 1-2 years ### "Central place for everyone to find things" June 7, 2017 5.0 single sign-on is key Pros We have a standard setup, but you can also add additional products on your home screen. This allows a single sign on for our primary portal, the community, e-mail, LMS, directory, etc. Cons Resetting your password is a pain, mostly because of the number of steps you have to go through to get to the right screen. It's not intuitive, and if you're in any of your sub-programs, you have to remember to go all the way back to the top login level. Review Source MS Mark S. Community Manager Hospital & Health Care Used the software for: 2+ years ### "Jive Rewards needs attention" October 2, 2018 2.0 Pros More developed than some of the other platforms. Cons Ridden with bugs and frequently it stops working. Review Source GC Glen C. Sr technical support Manager Computer Software Used the software for: 2+ years ### "We use jive for customer communities. " December 11, 2016 3.0 We have our communities on Jive. They are ok but I feel they could refine some features. We have a robust community and it manages it well. Pros Relatively easy to use. Good layout and easy to customize. Cons Some features seem like they can be refined. If I'm reading posts it's hard to see which ones I've read. Review Source VR Verified Reviewer Sr. Analsyst - Policy and Planning Government Administration Used the software for: 6-12 months ### "Quirky and not intuitive user interface" October 18, 2017 1.0 Cons Clunky, quirky, user interface navigation is really not intuitive. Hard to download files, hard to move a file, elements are named differently so a "folder" is a "category" and you can not nest them. "Move" does not move a file in a space only to other spaces. Most users try it then quit due to high learning curve and quirkiness. Review Source QH Quoc H. Research Analyst Computer Software Used the software for: 2+ years ### "Great For Connection With Other Co-Workers, But Has Its Faults" October 5, 2016 4.0 Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization. However, it has its faults. It is not great for managing documents, and I wish there was a way to force co-workers to subscribe to the space. Pros Social Collaboration Cons Managing Documents Review Source LB Lenore B. Content Specialist Used the software for: 2+ years ### "Great use for an internal employee community" May 16, 2017 5.0 Pros Jive can be customized to just about any look and feel you want in order to engage your audience. I like the tagging and categorization features, as well as the rotating carousel widget to feature important spaces or content. Cons It is rather easy for there to be too much content, and it's not always easy to find and update out-of-date content. Review Source DW Denis W. Owner Used the software for: 6-12 months ### "Comprehensive excellence." October 3, 2018 5.0 I am CEO (owner) of a creative solutions development and process management company. Our primary phone service is hand held. JIVE provides continuity in our professional communications providing consistent client communication 24 x 7. Pros Quick and easy contract (service) purchase and install. Reasonable pricing cost. Multiple phone equipment options (purchased separately with Jive) for multiple office locations. Desktop equipment is excellent with perfect connectivity and sound quality. Any questions we have raised are answered professionally and quickly. Cons It seems odd to have desktop phones after 100 percent service via individual hand held phones. JIVE, however, solves that issue. Review Source BR Ben R. Manager Hospital & Health Care Used the software for: 2+ years ### "Great, easy to use product" February 1, 2017 5.0 We've always enjoyed using Jive at our office. Whenever we need any help, their customer service has been excellent. Pros Ease of use and customer service. Cons Nothing Review Source JN Juan N. Consultant Computer Software Used the software for: 1-2 years ### "It has some functionalities that are good but in general I'm still struggling to adopt it" August 10, 2018 3.0 Pros The file sharing and types of file you can upload is good, for example pdf files can be viewed directly in the page without downloading it, the control of groups and content it can be created per section and security for it is good. Cons The mobile app is not friendly, comparing it with other major players there are lots of missing features, is not easy to use sometimes. I did not like it very much. Review Source DC Don C. Partner Investment Management Used the software for: 1-2 years ### "Horrific Customer Support!!!!!!!!!!!!!!!!!!!!!!!!!!!!!" March 8, 2019 3.0 On a scal of 1-10 a 1. Pros Basic functionality is acceptable. Weekly digest a good feature if it works. Cons Customer support horrendous!! You are forced to enter a support ticket , whereby some tech decides if they think your issue is critical or not then you hear back from a rep a week later and they offer to schedule an appointment to discuss your issue a week later. Review Source Chris A. Senior Manager, IT Computer Software Used the software for: 1-2 years ### "null" April 19, 2016 3.0 Review Source Jason T. Senior IT Manager of Collaboration Services Insurance Used the software for: 1-2 years ### "null" February 23, 2016 4.0 Review Source BB Ben B. Director of Sales and Marketing Telecommunications Used the software for: 6-12 months ### "Potential" August 28, 2017 4.0 Pros Enabled use away from the office and made it easy to be able to call between staff members. Forwarding phones at click of a button Cons Reporting features werent fantastic on call duration and to what numbers.. The remote phone feature worked great sometimes and not on others Review Source KTN Krishna Teja N. Associate Production Engineer Used the software for: 6-12 months ### "Good tool" May 10, 2018 5.0 Pros Best for documenting things table and code highlighting Formatting is good. but lagging some features Cons Things get carried if when we are not creating. Support for text-based feature for modification and writing docs easily like .md Review Source JK John K. Director of Client Service Computer Software Used the software for: 2+ years ### "Hated it" September 15, 2017 1.0 Pros Gamification encouraged users to share knowledge for a while, provided a central knowledge base too. Cons Search wasn't useful, hard to find info in it. Interface is a little confusing and could be frustrating. Review Source Glen Elvis M. service manager Information Technology and Services Used the software for: I used a free trial ### "A good intranet solution" January 14, 2022 4.0 Pros Jive is a very good intranet solution. It has a lot of customizations and options for LDAP and advanced user sync. This makes auto provisioning on new users based on AD/SSO easy. The customization options gives you high level of flexibility. The tiles provided are good Cons The extensions and plugins needs to improve. Tile customization in vanilla is very less. The complicated architecture of the product makes it difficult to configure. Limited access to company administrators on the hosted and cloud models Review Source Kimberly G. Used the software for: ### "Loved Jive!" November 21, 2016 4.0 I used a Jive based community at a previous company. It was great and wonderful way to communicate and collaborate with colleagues in such a large company. Review Source Kate B. Community Manager Public Relations and Communications Used the software for: ### "null" February 14, 2018 4.0 Review Source LF Leah F. Used the software for: ### "Best of breed" February 27, 2017 5.0 I love Jive as its functionality is extensive. It's highly customisable, able to make it look really good from a creative perspective and is easy to use (if you are a social platform person - if you're an email only person, you'll struggle). Good analytics too. We use it extensively for our own business and it has virtually eliminated the need for internal emails. And, we use if for keeping connected with our customers and providing them with information and guidance. I personally love Jive and deeply passionate about its use. Review Source SO Sasha O. Used the software for: ### "Jump, Jive, and ..." October 12, 2016 4.0 I enjoy using Jive at my company. I find all the functionalities and features to be very welcoming, easy to use, and not cumbersome. Also, I feel if there is something we want to do, it is possible. There is not a lot of limitations, which makes it a great fit for my company. Also enjoy the ability to use social tools inside the program. Makes it quite appealing to millenials! Review Source MS McKay S. Shift Supervisor Mental Health Care Used the software for: Less than 6 months ### "Worked great!" January 18, 2019 5.0 Pros This product was a great product to have in our office. Everyone would use it and it would help us contact others better. Cons The UX needed a little bit of revamping. I prefer my apps to be stupid simple. I felt this app was a little more smarter than I wanted. Review Source Mariam B. BHC Hospital & Health Care Used the software for: Less than 6 months ### "Not as good as the App" December 21, 2018 5.0 Pros Everything I need is somehow here, but the app feels more useful and little added value on the desktop version. Cons It might be more with the content than the software, not a lot that I want to spend more than a minute on. Review Source JH Jason H. Used the software for: ### "Great all-around platform for our employee social network" December 15, 2016 4.0 Jive has been our enterprise-wide platform for several years and offers many ways for us to share important information. It is easy to update and publish content to keep everyone informed. Very good overall platform! Review Source CL Carlton L. Used the software for: ### "Jive is awesome!" October 6, 2016 5.0 Social collaboration makes everything so much better. Eliminates 75% of email and missed information. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.