# MaidCentral Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MaidCentral Software - reviews, pricing plans, popular comparisons to other Maid Service products and more. Source: https://www.capterra.com/p/189582/Maid-Central --- # MaidCentral Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MaidCentral ## What is MaidCentral? Maid Service Software to manage a successful and profitable residential cleaning business. Manage all of your cleaning business activities in one powerful software. Scheduling + Dispatch. Sales and Marketing. Automations + Drip Marketing. Employee Scheduling + Time and Attendance. Payroll. Unified Customer Communications through text and email. Reporting and tools to create more efficiency and productivity for every employee and every job. Robust reporting. One unified system. ## What is MaidCentral used for? [Maid Service](https://www.capterra.com/maid-service-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 45 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $450 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MaidCentral?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://maidcentral.com/&name=MaidCentral) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MaidCentral 5.0 (45) VS. [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $450 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (45) Ease Of Use 4.6 (205) Value For Money 4.8 (41) Value For Money 4.4 (190) Customer Service 4.9 (45) Customer Service 4.6 (202) ## MaidCentral alternatives Highest Rated [4.8 (33)](https://www.capterra.com/p/201538/Maidily/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (51)](https://www.capterra.com/p/164100/Janitorial-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (5,060)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/189582/Maid-Central/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customer Database 5.0 (19) 63.16% of 19 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Quotes/Estimates 4.6 (19) 73.68% of 19 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Scheduling 4.8 (19) 73.68% of 19 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Time Tracking 4.9 (17) 64.71% of 17 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Accounting Integration 4.9 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Integrate with a third-party accounting system Recurring Appointments 4.9 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time MaidCentral 47 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Private online space that lets businesses securely share documents and provide information access to clients Automated reminders and confirmations for booked appointments and events via text or email Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Manage sending personnel and resources to a site as needed Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Track employee schedules, availability, and performance across projects and tasks System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Identify the physical location of an individual, asset, device, etc. Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Track/log the amount of time employees worked per job using a timer Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Send messages via SMS Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.9 (45) 4.9 Based on 45 reviews ## Pricing Value for money 4.8 (41) [View pricing plan details](https://www.capterra.com/p/189582/Maid-Central/pricing/) Enterprise Level Software $450.00 Flat Rate,Per Month It includes: - An All in One Solution That Brings All of Your Business Data Into One Location - Analytics and Forecasting to Increase Profits and Success - Automations and Improved Workflows Yield Hundreds of Hours of Admin Savings. - Efficiency and and Improved Return on Labor Yields an Immediate ROI - Enterprise Level Data - Increased Productivity Value for money 4.8 (41) 4.8 Based on 41 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Qbo](https://www.capterra.com/p/220110/qbo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (45) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (45) 4.9 Based on 45 reviews ## User reviews Overall rating 5.0 Based on 45 reviews Filter by rating 5(45) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KM Kelly M. Owner Hospitality ### "Exceptional Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2026 9/10. Very happy with the software and all that it offers! Enjoy very much working with the people at Maid Central. Pros \[sensitive content hidden\] are thorough problems solvers. They handle issues with expertise and it doesn't take them long to figure out what is going on. Follow up is exceptional too. Cons Newer support staff who need more training that are still learning the ins and outs of Maid Central. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Service Monster (I think Jobber too) didn't allow to input recurring appointments. I had to set up a new appointment each time. That's a requirement in the house cleaning industry. Alternatives considered [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Reasons for choosing MaidCentral Didn't offer the support/conferences like Maid Central did. Maid Central is for professional, high end cleaning companies. ZenMaid feels more like solo cleaners. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kerri C. Founder Consumer Services ### "Not looking back" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2026 Overall, MaidCentral has been a good move for my business. It has helped my team work smarter, use data better, and think about growth in a new way. The biggest challenges have been the learning curve, mobile app limits, walkthrough flow, and a few bugs. Even with that, I still feel positive about the software and would not go back to our old system. Pros We switched from Jobber to Maidcentral and I would not consider going back. This software is a game changer to my business. This software and the MC team classes has helped my team and myself think about how to run the business differently. This is my seventh year in business and MC has helped us get away from bad operating habits. This is why the value for money is worth it to me. Jobber was a lot cheaper, but there are hidden fees that you can't even see, and at least paystri/card point allows us to pass credit card surcharges onto our clients whereas with Jobber we didn't even get an option. I look forward to what the future has in store for Busted Knuckles Cleaning. I was surviving for 6 years now it's time to scale. Reports: The reports and dashboard help manage the business with data and logic and make decisions faster. The scheduling is fairly easy. We can glance at team status and routing which helps us stay on top of our day. Cons Learning curve, especially during onboarding because the system has a lot in it. As an owner, I would have liked a detailed action plan for before go-live, during the transition, and after launch. That would have helped ease my anxiety and made the process feel clearer. Mobile app limitation, there is not an office only app. There is only a technician app. This is not feasible for walkthroughs. Walkthroughs are part of our system flow and there doesn't seem to be a system or flow pattern for the walkthrough process. I understand there is an update coming at the end of March 2026. I hope this addressed that issue. Bugs, there are some issues like the sales tax cross over for multiple city sales tax issues from MC to QB. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) This software felt like a step toward doing more than just surviving. I wanted a system that could help us grow, make better decisions, and build a stronger business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wells Y. CEO Consumer Services ### "Maid Central Goes Beyond our Expectations - We Made the Right Choice!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2026 I believe we made a great decision to join Maid Central. The entire experiences from demo, sales, to onboarding are excellent. Pros Very valuable platform, which eliminated many costs of different platforms of the past. Onboarding is excellent. The features are all designed for the cleaning industry. Very intuitive to use. We enjoy it. Cons There is no gift card option. My understanding is that this feature will come soon. This is the only thing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2026 Thank you for your support and sharing your experience! We are pleased to share that the Gift Card feature was released to all partners in late February 2026. Enjoy! AO Andrew O. Owner Recreational Facilities and Services ### "Amazing!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2025 Sara was amazing during the on-boarding process. There was a lot to learn in a short period but overall the process was smooth. Any question I had was answered almost immediately. Night and day compared to my last CRM. Pros Everything. Absolutely everything. This software does so much more than I could have ever imagined. Weve been live for 3 weeks now and were already seeing higher sales. Cons If I had to say there was a con it would be the price. But it is cheaper than other CRMs that do less and they dont bill per user like the others. Switched from [The Customer Factor](https://www.capterra.com/p/119405/The-Customer-Factor/) Honestly it was the lack of development from Customer Factor. We were with them for three years and nothing significant has changed. A customer portal was something big for us and Customer Factor took years to launch theirs and it doesn't work. That was the straw that broke the camels back. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) [Jobber](https://www.capterra.com/p/127994/Jobber/) [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Reasons for choosing MaidCentral While Jobber and HCP are great, MaidCentral is designed for maid services. The way Jobber and HCP billed also turned me off. We would have at least 4 accounts we would have to pay monthly for for people that don't bring in money. That would be a big pill to swallow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Larry F. President Hospitality ### "My Maid Central Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2025 I think it is going to be good for my business. Once I got over my resistance to change, things went well and I enjoy using it. I think Maid Central has a good approach: 8 training sessions, weekly 1:1 sessions with your success coach, and a Friday Q & A. The 1:1 sessions with my Success Coach were the most beneficial to me in the process. Pros I like being able to have the technicians involved. They like it better than filling out manual route logs. I like the Quoting/booking system. On the Job Scheduler, I like the ease of moving customers/teams/times around. My Success Coach, \[sensitive content hidden\] , was excellent. She was knowledgeable, patient, and had a great approach to teaching. Cons Too much customer involvement. There are times I don't want them to know what time we are getting to their house or how long we have spent there. It's pricey. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Franchise instructed us to do so. I was not involved in the decision. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Bryan M. Owner Facilities Services ### "The best residential cleaning software period." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2025 Educating and eye-opening. Get yourself fixed. This isnt just a software youre buying. The community Maidcentral fosters with its users being industry titans. Pros Why We Highly Recommend It If you’re in the cleaning industry and haven’t checked out MaidCentral yet, you’re missing out. We can’t say enough good things about this software and what it’s done for our company. MaidCentral has transformed how we operate, making our business more organized, profitable, and efficient. One of our favorite features is the Price Increase Tool. It takes the stress out of raising prices by automating the process based on clear data and customer history. Because of this, we’ve been able to increase our revenue without increasing our workload – we’re making more money while doing the same amount of work. Another huge benefit is how MaidCentral ties everything together under one roof – scheduling, payroll, client management, and KPI tracking. The integrations and reporting features keep us on track with our goals and make decision-making faster and easier. If you’re looking to scale your cleaning business, we highly recommend MaidCentral. It’s more than just scheduling software – it’s a full business operating system built specifically for residential cleaning companies, and it’s worth every penny. Cons I don't have anything that I least like. They constantly try to improve the software based on user feedback. Switched from [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Maidcentrals kpi's and features like rate increase Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Rhonda L. President Consumer Services ### "Maid Central Totally Simplified our Cleaning Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2025 Overall Maid Central has helped me know how my business is doing a lot easier than before, since they have numerous reports I can pull. Pros It has totally simplified the way we run our business. We no longer have to type invoices, it automatically creates invoices for us at the push of a button and charges any credit cards we have on file, and sends paid invoice to the clients. This has significantly streamlined the Residential Cleaning part of our business. We still have some Commercial and Construction Cleaning clients that pay by check, but it still makes their invoices and sends to them at a push of a button. Scheduling jobs is easier also... and my favorite feature is the "Master Schedule" which is set up in a unique way that helps us understand exactly what recurring openings we still need to fill. And because we can color code by zipcodes we make some super efficient schedules now. It also collects our payroll information and then we just print a spreadsheet each week and enter the numbers staight into our payroll provider. Easy. :) Cons Would really like it if the app was as good as the webversion... hopefully that is coming soon. Other than that, I really can't think of anything else I would change. Switched from [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) By the time we finished onboarding to ZenMaid we realized we had already outgrown that platform. So we needed something that could grow with us and we could not grow out of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Robert W. Operations Manager Hospitality ### "Worth the investment " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2025 Fantastic from start to finish 0- very supportive and streamlined. Our implementation coach \[sensitive content hidden\] was amazing. Pros Ease of use, smart functionality, intelligent processes that help you save time, be more efficient and streamline workflows Cons If you are not super tech savvy, it will take a little extra learning because there are some elements that require computer knowledge Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) wanted more features including online booking Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Luke B. Sales and Admin Consumer Services ### "Best Onboarding Process I've Had For An Online Program " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 11, 2025 Their onboarding process is unmatched. You will get the same rep to help train you twice a week and will stay with you as long as you need to get everything up and running. Having the same person who knows and manages your account is such a blessing! Pros It has a report for everything and is very customizable. It has a big learning curve, but once you make it everything runs very well. It also comes preloaded with all sorts of templates and pre-written material that is fantastic! Cons The only hassle was importing and moving my information over, but they were very helpful in that process and made it as painless as possible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jimmy C. Owner GM Consumer Services ### "My review of MaidCentral" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 7, 2025 \[sensitive content hidden\] was awesome! She was so quick to respond, so helpful and made the experience enjoyable. \[sensitive content hidden\] went above and beyond helping us with compliance too. Thank you \[sensitive content hidden\] for getting us through this! The overall experience was overwhelming but good. The system has so much information so it will take time to learn everything but each day I find a solution to a problem or a new feature to help maintain our business. Pros The amount of information available from scheduling, customer & employee portals, payments, invoicing etc. The system will allow us to be more efficient and focus more ways to be more profitable. The training and onboarding coaches we're great. The system has so much information and set up that it takes a lot to get up and running. Cons For us the payroll was a challenge only because we had to switch pay structure which in turn increased our payroll costs. I don't think that's reflective of MC. They we're so good at making adjustments to help us stay compliant in our state. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) MC is has many more options to operate our business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/189582/Maid-Central/reviews/) Popular comparisons [ZenMaid vs MaidCentral](https://www.capterra.com/compare/133875-189582/ZenMaid-Software-vs-Maid-Central)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)