--- title: "MaidCentral Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MaidCentral Software - reviews, pricing plans, popular comparisons to other Maid Service products and more." source_url: "https://www.capterra.com/p/189582/Maid-Central/" page_type: "product" language: "en" --- # MaidCentral Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MaidCentral ## What is MaidCentral? Maid Service Software to manage a successful and profitable residential cleaning business. Manage all of your cleaning business activities in one powerful software. Scheduling + Dispatch. Sales and Marketing. Automations + Drip Marketing. Employee Scheduling + Time and Attendance. Payroll. Unified Customer Communications through text and email. Reporting and tools to create more efficiency and productivity for every employee and every job. Robust reporting. One unified system. ## What is MaidCentral used for? [Maid Service](https://www.capterra.com/maid-service-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 48 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $450 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MaidCentral?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://maidcentral.com/&name=MaidCentral) ## MaidCentral Overview Updated August 2026 AI summary MaidCentral is cloud-based software for small businesses using maid service, field service management, or work order tools. It combines automated scheduling, billing, CRM, client portal, and reporting features, supporting recurring appointments and customer history. Users highlight its onboarding support, community, and pricing tools, while noting a learning curve as teams adapt to its extensive capabilities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MaidCentral 5.0 (48) VS. [4.6 (1,477)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $450 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (48) Ease Of Use 4.6 (205) Value For Money 4.8 (44) Value For Money 4.4 (190) Customer Service 4.9 (48) Customer Service 4.6 (202) ## MaidCentral alternatives Highest Rated [4.8 (33)](https://www.capterra.com/p/201538/Maidily/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (51)](https://www.capterra.com/p/164100/Janitorial-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/189582/Maid-Central/alternatives/) ## FAQs about MaidCentral Overview ### Which roles and teams benefit most from MaidCentral? MaidCentral is most used by cleaning business owners, presidents, founders, and other executives who need visibility into scheduling, staffing, and business performance. Operations, office, HR, and client experience managers use it to coordinate crews, manage employee records, streamline dispatching, and maintain consistent customer communication and service delivery. Answer based on 48 reviews Overview ### What company size and industries is MaidCentral built for? MaidCentral serves small cleaning businesses, with 100% of reviewers from small businesses and 54% in Consumer Services. It is built for maid service, home cleaning, property management, multi-branch and Airbnb cleaning companies, with additional use in Hospitality at 25% and Facilities Services at 6%, especially for maid service. Answer based on 48 reviews Features and Usability ### What are the key features of MaidCentral? MaidCentral offers automated scheduling, job scheduling, booking management, and recurring appointments for service coordination. It also includes CRM, client portal, customer history, and contact database features, plus billing and invoicing, electronic payments, QuickBooks integration, time tracking, GPS, routing, and reporting. Pricing ### How much does it cost and what fees or limitations are included? MaidCentral starts at $450/month for the Enterprise Level Software plan, covering the first 100 completed jobs. After that, jobs 101-500 cost 1.25 each, 501+ cost 1.00 each, and extra branches are 250 per branch. Reviewers call it pricey, but say it replaces other tools and saves labor time. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does MaidCentral integrate with? MaidCentral integrates with Google Analytics 360, Qbo, SendGrid, Stripe, Twilio, and authorize.net. These connections cover analytics, accounting, email, payments, and messaging, giving MaidCentral support for six third-party tools across core business functions. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does MaidCentral offer? MaidCentral provides live online training, webinars, documentation, and videos. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for learning product features and setup steps. Answer based on 7 reviews Getting Started and Support ### What customer support options does MaidCentral offer? MaidCentral provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users often describe the support team as fast, knowledgeable, and very helpful, especially in chat and onboarding. Some also note that a few newer support staff still need more training, and complex setup can take time. Answer based on 9 reviews ## Features AI summary Based on 326 Maid Service reviews Capterra reviewers point to these as the top priorities when choosing maid service software: - **Customer Database** (**62%** of reviewers rated this feature as critical) - **Recurring Appointments** (**74%**) - **Calendar Management** (**61%**) MaidCentral supports all three features buyers value most: **Customer Database**, **Recurring Appointments**, and **Calendar Management**. Together, these capabilities help maid service businesses keep client records organized, schedule repeat visits consistently, and manage daily workloads more efficiently, allowing teams to deliver reliable service and stay on top of appointment demand. Recurring Appointments 4.9 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Schedule repeating appointments based on a duration of time Confirmations/Reminders 4.9 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Mobile Access 4.2 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.8 (20) 75.00% of 20 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Customer Database 5.0 (21) 66.67% of 21 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Quotes/Estimates 4.6 (21) 76.19% of 21 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers MaidCentral 53 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Estimating: Estimate expected cost based on various factors before a project begins - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (48) 4.9 Based on 48 reviews ## Pricing Value for money 4.8 (44) [View pricing plan details](https://www.capterra.com/p/189582/Maid-Central/pricing/) Enterprise Level Software $450.00 Flat Rate,Per Month It includes: - An All in One Solution That Brings All of Your Business Data Into One Location - Analytics and Forecasting to Increase Profits and Success - Automations and Improved Workflows Yield Hundreds of Hours of Admin Savings. - Efficiency and and Improved Return on Labor Yields an Immediate ROI - Enterprise Level Data - Increased Productivity Value for money 4.8 (44) 4.8 Based on 44 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Qbo](https://www.capterra.com/p/220110/qbo/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (48) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (48) 4.9 Based on 48 reviews ## User reviews Overall rating 5.0 Based on 48 reviews Filter by rating 5(48) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BH Billie H. CEO Individual & Family Services ### "Maid Central Solved our bottleneck in our office. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 We recently switched to MaidCentral, and it has been one of the best business decisions we've made. Our old software had become a major bottleneck in our operation. Since moving to MaidCentral, we've streamlined our invoicing, credit card processing, timesheets, and many of the daily administrative tasks that used to take hours every week. The amount of time we've saved has been incredible. The system is extremely organized and has made managing our schedules much easier. We now schedule over \*\*600 cleaning jobs per month\*\*, and MaidCentral has given us the tools to keep everything running smoothly. What has impressed us the most, though, is the onboarding and customer support. It has been, without question, the best customer service experience we've ever had with any software company. The implementation team was responsive, knowledgeable, and genuinely invested in helping us succeed. Yes, MaidCentral costs more than some other platforms, but the increased efficiency more than offsets the additional cost. The time savings alone have reduced labor hours in the office, improved accuracy, and ultimately saved us money. If you're a cleaning company considering making the switch, I highly recommend MaidCentral. It's a premium product with premium support, and it's been well worth the investment for our business. Pros Invoicing, credit cards, timesheets, and automated emails save hours and keep us organized. Being able to create tickets for future job reminders. Cons One feature I miss from our previous software is the ability to view every employee's schedule for the entire week on a single screen. Being able to scroll through the week and see everyone's availability made it much faster to identify scheduling opportunities and solve conflicts. With MaidCentral, we're learning to rely more on the Master Schedule. While it's different from what we're accustomed to, I think it's mostly a matter of retraining our scheduling process. As we become more familiar with the system, I expect it will help us become even more efficient. Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) We made the switch to streamline our operations and automate as many manual processes as possible. Our previous software required too much administrative work, and we wanted a system that could automate scheduling, customer communications, invoicing, credit card processing, and timesheets. MaidCentral has helped us reduce office workload, improve organization, and create more efficient workflows so our team can focus on serving customers instead of managing repetitive tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Annie M. Owner Consumer Services ### "Very happy onboarding w/ Victoria & the team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 11, 2026 Easy to work with, great customer service, very pleased and overall very excited to see my business grow! Pros The onboarding was amazing. \[sensitive content hidden\] was extremely thorough and helped with all of my millions of questions. Took the time to show me, explain, and change things as I changed my mind on features. Cons If I HAD to pick something it would be the outdated articles and/or videos. Alot of buttons but that should change soon! Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) MC offers more data and reporting. Jobber doesnt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RS Rachel S. Owner Consumer Services ### "Glad we didn't wait until our company size was larger to make the switch." 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 8, 2026 Onboarding was top-tier. Making such a big change is intimidating, but our MC specialist, \[sensitive content hidden\] , was highly equipped, capable, professional, and personable. If he didn't know the answer to a question, which was rare, he sought the answer quickly. Maid Central's payroll calculating and sales tax reporting processing through Quickbooks alone have saved HOURS per week in admin time. Our team loves the made-for-maid services features, including client details - making their experience a more informed one - which increases their confidence and competency. Although we're looking forward to the soon-coming modernization, we're happy with our decision to switch to MC from Jobber and would do it again. If we were a larger team, this could have been a bumpier move, so I am glad we didn't delay and can only scale faster from here now that we're using the right tool. Pros Client scheduling, Route management, and payroll processing were our priorities - and are solved in Maid Central. We're saving so much time with the functions Maid Central automates and calculates! We've tried several other CRM's, most recently spending several years on Jobber, trying to make it work - but these gaps were pain points that are now solved. The onboarding 1:1 customer support provided by \[sensitive content hidden\] was invaluable. Cons Maid Central's user experience with desktop site mapping feels disjointed in a few key areas, requiring quite a bit of site-map memorization. For example, different schedule and calendar types are split under various tabs/headers (Employee/Customer/Reports). A single dropdown with all available schedule views would be ideal. Lack of access to admin functions from mobile devices required a workaround and equipment purchase for in-field management which feels behind the times. Hopefully, updates to the mobile experience is a soon-coming priority as more and more of us work remotely and desire/require flexibility and freedom from a fixed desktop computer. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Jobber has a lot to offer but seriously lacked in kpi reporting and payroll support. Alternatives considered [The Customer Factor](https://www.capterra.com/p/119405/The-Customer-Factor/) [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [BookingKoala](https://www.capterra.com/p/162331/BookingKoala/) [Workiz](https://www.capterra.com/p/147525/Workiz/) Reasons for choosing MaidCentral MaidCentral functions most similarly to how we already operate, while keeping overall costs similar. Hand-on onboarding simplified the transition and made it easier to say "yes". Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kelly M. Owner Hospitality ### "Exceptional Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2026 9/10. Very happy with the software and all that it offers! Enjoy very much working with the people at Maid Central. Pros \[sensitive content hidden\] are thorough problems solvers. They handle issues with expertise and it doesn't take them long to figure out what is going on. Follow up is exceptional too. Cons Newer support staff who need more training that are still learning the ins and outs of Maid Central. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Service Monster (I think Jobber too) didn't allow to input recurring appointments. I had to set up a new appointment each time. That's a requirement in the house cleaning industry. Alternatives considered [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Reasons for choosing MaidCentral Didn't offer the support/conferences like Maid Central did. Maid Central is for professional, high end cleaning companies. ZenMaid feels more like solo cleaners. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kerri C. Founder Consumer Services ### "Not looking back" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2026 Overall, MaidCentral has been a good move for my business. It has helped my team work smarter, use data better, and think about growth in a new way. The biggest challenges have been the learning curve, mobile app limits, walkthrough flow, and a few bugs. Even with that, I still feel positive about the software and would not go back to our old system. Pros We switched from Jobber to Maidcentral and I would not consider going back. This software is a game changer to my business. This software and the MC team classes has helped my team and myself think about how to run the business differently. This is my seventh year in business and MC has helped us get away from bad operating habits. This is why the value for money is worth it to me. Jobber was a lot cheaper, but there are hidden fees that you can't even see, and at least paystri/card point allows us to pass credit card surcharges onto our clients whereas with Jobber we didn't even get an option. I look forward to what the future has in store for Busted Knuckles Cleaning. I was surviving for 6 years now it's time to scale. Reports: The reports and dashboard help manage the business with data and logic and make decisions faster. The scheduling is fairly easy. We can glance at team status and routing which helps us stay on top of our day. Cons Learning curve, especially during onboarding because the system has a lot in it. As an owner, I would have liked a detailed action plan for before go-live, during the transition, and after launch. That would have helped ease my anxiety and made the process feel clearer. Mobile app limitation, there is not an office only app. There is only a technician app. This is not feasible for walkthroughs. Walkthroughs are part of our system flow and there doesn't seem to be a system or flow pattern for the walkthrough process. I understand there is an update coming at the end of March 2026. I hope this addressed that issue. Bugs, there are some issues like the sales tax cross over for multiple city sales tax issues from MC to QB. Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) This software felt like a step toward doing more than just surviving. I wanted a system that could help us grow, make better decisions, and build a stronger business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Wells Y. CEO Consumer Services ### "Maid Central Goes Beyond our Expectations - We Made the Right Choice!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2026 I believe we made a great decision to join Maid Central. The entire experiences from demo, sales, to onboarding are excellent. Pros Very valuable platform, which eliminated many costs of different platforms of the past. Onboarding is excellent. The features are all designed for the cleaning industry. Very intuitive to use. We enjoy it. Cons There is no gift card option. My understanding is that this feature will come soon. This is the only thing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 10, 2026 Thank you for your support and sharing your experience! We are pleased to share that the Gift Card feature was released to all partners in late February 2026. Enjoy! AO Andrew O. Owner Recreational Facilities and Services ### "Amazing!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2025 Sara was amazing during the on-boarding process. There was a lot to learn in a short period but overall the process was smooth. Any question I had was answered almost immediately. Night and day compared to my last CRM. Pros Everything. Absolutely everything. This software does so much more than I could have ever imagined. Weve been live for 3 weeks now and were already seeing higher sales. Cons If I had to say there was a con it would be the price. But it is cheaper than other CRMs that do less and they dont bill per user like the others. Switched from [The Customer Factor](https://www.capterra.com/p/119405/The-Customer-Factor/) Honestly it was the lack of development from Customer Factor. We were with them for three years and nothing significant has changed. A customer portal was something big for us and Customer Factor took years to launch theirs and it doesn't work. That was the straw that broke the camels back. Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) [Jobber](https://www.capterra.com/p/127994/Jobber/) [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Reasons for choosing MaidCentral While Jobber and HCP are great, MaidCentral is designed for maid services. The way Jobber and HCP billed also turned me off. We would have at least 4 accounts we would have to pay monthly for for people that don't bring in money. That would be a big pill to swallow. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Larry F. President Hospitality ### "My Maid Central Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2025 I think it is going to be good for my business. Once I got over my resistance to change, things went well and I enjoy using it. I think Maid Central has a good approach: 8 training sessions, weekly 1:1 sessions with your success coach, and a Friday Q & A. The 1:1 sessions with my Success Coach were the most beneficial to me in the process. Pros I like being able to have the technicians involved. They like it better than filling out manual route logs. I like the Quoting/booking system. On the Job Scheduler, I like the ease of moving customers/teams/times around. My Success Coach, \[sensitive content hidden\] , was excellent. She was knowledgeable, patient, and had a great approach to teaching. Cons Too much customer involvement. There are times I don't want them to know what time we are getting to their house or how long we have spent there. It's pricey. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Franchise instructed us to do so. I was not involved in the decision. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Bryan M. Owner Facilities Services ### "The best residential cleaning software period." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2025 Educating and eye-opening. Get yourself fixed. This isnt just a software youre buying. The community Maidcentral fosters with its users being industry titans. Pros Why We Highly Recommend It If you’re in the cleaning industry and haven’t checked out MaidCentral yet, you’re missing out. We can’t say enough good things about this software and what it’s done for our company. MaidCentral has transformed how we operate, making our business more organized, profitable, and efficient. One of our favorite features is the Price Increase Tool. It takes the stress out of raising prices by automating the process based on clear data and customer history. Because of this, we’ve been able to increase our revenue without increasing our workload – we’re making more money while doing the same amount of work. Another huge benefit is how MaidCentral ties everything together under one roof – scheduling, payroll, client management, and KPI tracking. The integrations and reporting features keep us on track with our goals and make decision-making faster and easier. If you’re looking to scale your cleaning business, we highly recommend MaidCentral. It’s more than just scheduling software – it’s a full business operating system built specifically for residential cleaning companies, and it’s worth every penny. Cons I don't have anything that I least like. They constantly try to improve the software based on user feedback. Switched from [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) Maidcentrals kpi's and features like rate increase Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Rhonda L. President Consumer Services ### "Maid Central Totally Simplified our Cleaning Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2025 Overall Maid Central has helped me know how my business is doing a lot easier than before, since they have numerous reports I can pull. Pros It has totally simplified the way we run our business. We no longer have to type invoices, it automatically creates invoices for us at the push of a button and charges any credit cards we have on file, and sends paid invoice to the clients. This has significantly streamlined the Residential Cleaning part of our business. We still have some Commercial and Construction Cleaning clients that pay by check, but it still makes their invoices and sends to them at a push of a button. Scheduling jobs is easier also... and my favorite feature is the "Master Schedule" which is set up in a unique way that helps us understand exactly what recurring openings we still need to fill. And because we can color code by zipcodes we make some super efficient schedules now. It also collects our payroll information and then we just print a spreadsheet each week and enter the numbers staight into our payroll provider. Easy. :) Cons Would really like it if the app was as good as the webversion... hopefully that is coming soon. Other than that, I really can't think of anything else I would change. Switched from [ZenMaid](https://www.capterra.com/p/133875/ZenMaid-Software/) By the time we finished onboarding to ZenMaid we realized we had already outgrown that platform. So we needed something that could grow with us and we could not grow out of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/189582/Maid-Central/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ZenMaid vs MaidCentral](https://www.capterra.com/compare/133875-189582/ZenMaid-Software-vs-Maid-Central)