--- title: "Playbook Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Playbook Software - reviews, pricing plans, popular comparisons to other Registration products and more." source_url: "https://www.capterra.com/p/189592/Playbook/" page_type: "product" language: "en" --- # Playbook Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Playbook ## What is Playbook? The worlds most comprehensive, mobile optimized sports and youth activity registration platform. Setup registration in 1 minute for any type of sports or youth activity event, program, or membership with nearly unlimited customization and deep integrations with advanced marketing and analytics,, statistics for any sport, and mobile apps for your staff to manage your participants on site. Access advanced back end reports complete with automations for over 20 common workflows. ## What is Playbook used for? [Registration](https://www.capterra.com/registration-software/)[Fitness](https://www.capterra.com/fitness-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 91% Neutral 3% Negative 6% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Playbook?[Manage this product listing](https://www.g2.com/products/playbook/claim_requests/new?auto=true) ## Playbook Overview Updated September 2026 AI summary Playbook provides small businesses with tools to manage registrations, memberships, and events across various activities such as camps, clubs, and fitness programs. It offers features like attendee tracking, group and class registration, online payments, and customizable forms. With deployment options spanning web and mobile devices, Playbook supports scheduling, marketing automation, and integration with third-party services. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Playbook 4.6 (34) VS. [4.8 (424)](https://www.capterra.com/p/202837/Everfit/reviews/) Starting Price Contact vendor Starting Price $19 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (34) Ease Of Use 4.8 (2,979) Value For Money 4.6 (34) Value For Money 4.6 (2,057) Customer Service 4.7 (34) Customer Service 4.8 (2,286) ## Playbook alternatives Highest Rated [4.9 (243)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [4.0 (2,995)](https://www.capterra.com/p/40229/MINDBODY/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/40229/MINDBODY/) [My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) [4.6 (3,206)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/) Starting price $22.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146651/My-PT-Hub/) [FitBudd](https://www.capterra.com/p/227564/FitBudd/) [4.6 (408)](https://www.capterra.com/p/227564/FitBudd/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227564/FitBudd/) [View all alternatives](https://www.capterra.com/p/189592/Playbook/alternatives/) ## FAQs about Playbook Overview ### Which roles and teams benefit most from Playbook? Playbook is most used by coaches, athletic directors, program managers, and executive leaders who run training, sports, and community programs. Coaching staff use it to organize instruction and track participant progress, while directors, presidents, and marketing leaders rely on it to manage operations, communications, scheduling, and program growth. Answer based on 34 reviews Overview ### What company size and specific industries is Playbook built for? Playbook is designed for sports organizations and youth activity businesses of all sizes, especially all-in-one facilities, clubs, leagues, camps, fitness providers, event operators, and class or lesson-based organizations. It fits companies in sports and recreation that manage programs, scheduling, or participation across these settings. Features and Usability ### What are the key features of Playbook? Playbook offers financial reporting, K-12 support, and a mobile app, along with scheduling and registration tools such as class scheduling, appointment management, online booking, and event registration. It also includes access controls/permissions, CRM, billing and invoicing, payment processing, reporting and analytics, and third-party integrations. Integrations ### Which third-party tools and platforms does Playbook integrate with? Playbook integrates with 9 third-party tools and platforms, including Instagram, TikTok, Twitter/X, Meta for Business, Google Analytics 360, HubSpot CRM, Paysafe, RemoteLock, and Exposure Basketball. These catalog integrations cover social media, analytics, CRM, payments, and access management. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Playbook offer? Playbook provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars offer group instruction, documentation gives written reference material, and videos provide self-paced learning. Answer based on 1 reviews Getting Started and Support ### What customer support options does Playbook offer? Playbook offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the customer service as helpful and easy to work with, especially during setup and switching, with support staff helping address registration issues and making the transition simpler. Answer based on 2 reviews ## Features AI summary Based on 3,812 Registration reviews Capterra data shows that buyers of registration software rank the following features as their top priorities: - **Online Registration** (**67%** of reviewers rated this feature as critical) - **Registration Management** (**60%**) - **Payment Processing** (**55%**) Playbook supports all three features that reviewers rate most highly: **Online Registration**, **Registration Management**, and **Payment Processing**. Together, these capabilities help businesses accept sign-ups online, keep participant records organized, and handle payments in one place, allowing teams to manage registrations more efficiently and deliver a smoother experience for attendees. Online Registration 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Real-time registration over the web Attendee Tracking 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important A list of registered participants Customizable Forms 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Payment Processing 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Refund Management 1.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Oversee the process of issuing refunds Access Controls/Permissions 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Playbook 154 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Tracking: A list of registered participants - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Chat/Messaging: Communicate using direct chat or messages within the system - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud). - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communication Tools: Collaborate with team members and individuals involved in transactions through text, email, or built-in messaging features. Track messages exchanged through these channels. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email: Offers the ability to send unlimited emails directly from the server without incurring any additional cost. - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Reporting: Generate reports to assess the financial performance of an organization - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - For Dance Studios: Designed for dance studios - For Summer Camps: The software is designed for summer camps - Forms Management: Store, manage and track all forms in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Group Registration: Register a group/batch of attendees - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - In-Game Analytics: Report on game usage and gaming statistics. - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - K-12: Software designed for kindergarten through 12th grade schools - Lead Capture: Automatically identify and save contact information of potential customers - League/Team Management: League/Team Management - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Tools: Provides relevant marketing tools to support email campaigns, website branding, and other related advertising efforts. - Medical Management: Manage health, disease, care and case management functions from a central location - Member Accounts: Accounts held by members of an organization - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Management: Centralizing administrative & communication processes of an organization's members - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Event: Utilize the same app for multiple events - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Booking: Book meetings and appointments through a website or digital platform - Online Calendar: Online calendar of upcoming events/activities viewable to members and visitors - Online Forms: Create new forms and/or use ready-made online form templates - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Onsite Registration: In-person, onsite registration - Parent Portal: Portal for parents to see and update childrens' info, track progress & more - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Payment Processing: Accept, record, and reconcile financial transactions - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Promotions: Supports trial periods and accepts discounts, promotions, rebates, gift cards and coupons. - QR Codes: Matrix barcode that stores information - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Records Management: Ability to record, store, update, and retrieve information - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Seating Map: For selection of seat at booking or check-in - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Session Notes: Private client session notes for coaching, therapy, etc. - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Management: Database of students to track personal information of individuals and families - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Team Management: Organizing a group of people to accomplish a task - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timesheet Management: Track the amount of time spent on a job or task - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Volunteer Management: Manage volunteer information and direct volunteer resources - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (34) 4.6 Based on 34 reviews ## Pricing Value for money 4.6 (34) ### Starting price Free trial available Value for money 4.6 (34) 4.6 Based on 34 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ TikTok](https://www.capterra.com/p/237591/TikTok/)[ Paysafe](https://www.capterra.com/p/128002/Paysafe/)[ RemoteLock](https://www.capterra.com/p/266951/RemoteLock/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (34) 4.7 Based on 34 reviews ## User reviews Overall rating 4.6 Based on 34 reviews Filter by rating 5(28) 4(3) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent EE Elizabeth E. Owner Hospitality ### "Playbook is essential to my health routine!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 March 2, 2026 I use playbook for my favorite fitness instructors workout program. I can track my progress and just easily follow along at the gym! Pros Playbook has really given me my money’s worth. I like that I can just have it open next to me while I’m doing my workout! Cons There isn’t much I don’t like beside that I can’t play music directly in the app. I think that’d be more convenient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP Bill P. Executive Director Non-Profit Organization Management ### "Easy to Use - A Nightmare for Accounting" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 September 29, 2025 When I arrived in my role, Playbook immediately was a problem as we had difficulty in reconciling any finances. We worked with them for a few months to try and see upgrades in the system, they were responsive, but ultimately unable to correct the massive issues. NonProfits with audit requirements should STEER CLEAR for this reason. Pros It was very easy to use to register individuals, and customer service was always very responsive and helpful. Cons Pretty much everything else. The financial reporting was nearly impossible to reconcile, which they admitted. If you give any sort of discount or financial aid it doesn't register within your accounting tab, and it makes a difficult time! Additionally, refunds were a major issue for us, as they often weren't reflected in totals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TJ Tyla J. Coach Health, Wellness and Fitness ### "Does what’s needed" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 23, 2025 Overall it’s great for processing payments for all of our gym members and having different membership types. It could use some tweaking on making accounts more user friendly for members and coaches. Pros It is great for processing payments for gym members. It’s fairly simple to set up on the owner side and the clients side. Cons This platform isn’t very user friendly for members and coaches. You have to go through multiple steps to access things in the account. Switched from [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) More affordable for the changes needed to be made this year. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Elliot W. President Recreational Facilities and Services ### "Do not use" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 21, 2022 I had a terrible experience with this company and am in the process of evaluating legal action.After we decided to use this product and paid for it, as we got deeper into the details it was determined that this would not be a good fit. They sold us on capabilities that turned out not to be available.We paid upfront as they really sold us on their product, and when we realized that it could not meet our needs we decided not to move forward.It is certainly our fault that we were sold on it and paid upfront, but clearly the management - from the \[SENSITIVE CONTENT\] all the way to the \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] in sales, sold us a lie.They give a very good appearance of being a customer oriented company but clearly they are not. Do not be fooled, stay away from this company. Pros We selected this company prior to deciding it was not a good fit. Cons We selected this company prior to deciding it was not a good fit.Please see the overall experience section. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Sanjay A. President Recreational Facilities and Services ### "Outstanding product and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2022 Pros Playbook has been great to work with. The registration and league management software is intuitive and well-designed. The people are the best. Clear and efficient training and incredibly friendly, rapid and high-quality user-support. They’ve followed through on everything that was promised during sales and are making my life as leage president so much easier. Cons No complaints at all. Outstanding product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Adiana R. Athletic Director Education Management ### "Best website Ever for Tickets " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2020 Playbook \[SENSITIVE CONTENT HIDDEN\] and his staff was amazing love the communication!! They even called on the weekend to check up and see if I had any questions! Pros The software is easy to use, The letters are easy to see and the words are written very simple. My parents, teachers, and friends also enjoined the software! Cons Nothing everything was great, I didn't see anything wrong, Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WM Wayne M. Director Sports ### "Wolpac Fundraising" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2019 It helped solve the problem of loose leaf waiver forms and registering the kids in our program. Pros Fundraising! It was the perfect platform for us to host a fundraiser for our team and sign players up. Registration and digital waiver forms were extremely easy to use and implement Cons I wish that I had found Playbook sooner! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Dom C. Director Sports ### "Playbook Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 7, 2019 Pretty good so far, we have not had any major issue and like that Playbook offers everything we need Pros Its great for our basketball leagues, online registrations, payment reminders, easy reporting are just a few of the feature we use everyday. Cons We have not had any major issues with their software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IS Isaiah S. Manager Fund-Raising ### "Playbook Staples center " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2019 Pros Playbook turned a simple event into something truly special for my son and his teammates Cons Nothing . It was an experience my son will cherish for the rest of his life. Buying tickets and the waiver system was easy as can be Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Miguel M. Head Coach Sports ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2019 My experience has been a good one the stats feature is incredible! Pros Best software out there I researched a lot and talk to a lot of other organizations and this one is simply the best Cons I was only worried about switching to a different software but their customer service made everything easy. Reasons for choosing Playbook The stats feature is unlike no others and amazing to use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/189592/Playbook/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.