Playbook

Playbook


5 / 5
23 reviews

Who Uses This Software?

We serve any sports or youth activity provider. Including teams, leagues, camps, class and lesson based organizations, and facilities.


Average Ratings

23 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    We offer a forever free version along with premium options.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Playbook
  • www.callplaybook.com
  • Founded 2011
  • United States

About Playbook

The worlds most comprehensive, mobile optimized sports and youth activity registration platform. Setup registration in 1 minute for any type of sports or youth activity event, program, or membership with nearly unlimited customization and deep integrations with advanced marketing and analytics,, statistics for any sport, and mobile apps for your staff to manage your participants on site. Access advanced back end reports complete with automations for over 20 common workflows.


Playbook Features

  • Facility Scheduling
  • In-Game Analytics
  • Registration Management
  • Scheduling
  • Team Management
  • Volunteer Management
  • Attendance Management
  • Billing & Invoicing
  • Customer Management
  • Food Service Management
  • For Summer Camps
  • Medical Management
  • Online Registration
  • Parent Portal
  • Program Management
  • Registration Management
  • Scheduling
  • Staff Management
  • Attendance Tracking
  • Billing & Invoicing
  • Event Management
  • Inventory Management
  • Marketing Management
  • Member Portal
  • Membership Management
  • Mobile Access
  • Online Bookings
  • Payment Processing
  • Point of Sale (POS)
  • Team Management
  • Visitor Management
  • Website Management
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback

Playbook Reviews Recently Reviewed!


Great For Youth Sports

Jul 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Playbook software helps us run and market our youth subscriptions, classes, aau teams, camps, and special events. Its a very simple system to learn to use and it has a lot of great features.

Cons: All of the free marketing tools that are included are a great value

Overall: Overall very happy

Call playbook Review

Aug 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Loved the status and registration plus the colir

Cons: How fast it move and plus the style of site

Overall: Great

Lots of Great Youth Sports Features and Simple to Use

Jul 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has a lot of great features that help us generate more leads while growing our email database faster. it's very easy to use.

Cons: It has a lot of capabilities that are beyond what we need.

Overall: They're a great company. They always answer the phone and they're very nice people.

New User!!

Aug 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First and foremost the customer service has been great. I just set my demo appointment for Monday. Because of the customer service I am more intrigued to get familiar with the software. The CS rep mentioned working with the current site I have and fixing as many problems playbook can assist with. One of my biggest problems is having a user friendly online registration process.

Cons: I do not have any cons at the moment. I wish that I would have known about the software sooner.

Overall: It has been great!

Great for Managing Schedule and Booking Classes

Jul 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to post classes , events, and memberships.

Cons: I really have had no significant issues with the software.

Overall: The software was not too bad to set up. They have a very good support team and they're very responsive to any minor issues I've had. Pretty happy w them.

A great tool to run sports leagues, tournaments, teams, camps

Aug 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very robust. The memberships and the master calendar tool are particularly great. The software covers everything we need for s wide variety of programs

Cons: We still use mailchimp. Their email marketing is good for communicating w customers and sending blasts but their email designs and advanced email marketing tools are not as good as mailchimps

Overall: They're a great company. Everything has always been very smooth and professional. Their support is really great.

Easy to setup and use for our basketball league

Jul 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use, lots of features that help us manage our basketball league. Our players love all of the stats features that Playbook offers.

Cons: Never had any issues with Playbook. They offer features I didn't even think we needed.

Very Good Product

Jul 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Playbook team set everything up for me and catered to our needs. The system is simple to use and it has lots of great features.

Cons: It would be great if it could handle more advanced crm tasks

Overall: Really like everything about this company. Experience has been solid.

Playbook was so easy to work with and get started

Aug 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Playbook staff made it so easy to set uptown website

Cons: Their were almost too many features that our website did not need. However could be helpful for larger programs

Overall: Super easy to use, a pleasure dealing with the staff. Overall great experience. Would recommend to any coach or school looking to boost their

Transport user

Aug 11, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Usefulness if the product. Helped me function quicker.

Cons: Load times too a little bit of time. Don't have patience.

Must Have Software

Aug 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Playbook software has helped our organization communicate effectively and efficiently with our coaching staff and parents.

Cons: Any questions we had were answered by Playbook specialist.

Overall: This company has developed The best software our team has used.

Staples Center game experience

Aug 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and you don't have to worry about registering at the event. It was much easier and less stressful for parents and game attendees as well.

Cons: Nothing really, the layout could be a bit more interesting, but it's very easy to use and simple.

Overall: Easy to register and fill out forms that can be cumbersome otherwise. The parents, coaches and family members all used it and said it was very easy and convenient.

Amazing customer support to go along with an amazing company

Aug 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Playbook is user friendly and very easy to use!

Cons: There have been no cons that we have yet to encounter

Overall: Playbook made it easy to communicate and coordinate my needs with my team

Best software!!

Aug 14, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything was just perfect and easy to use.

Cons: I don't have any bad review for this software. Everything was perfect.

Overall: My experience was great!

Playbook is great!

Aug 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very professional and easy to use one of the best out there

Cons: There wasn't very much we didn't like great company

Call playbook Review

Aug 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Helpful and informative. The software helped my program

Cons: None. As of now the software has been informative. We are still in the early stages of the program

Overall: The staff were excellent in promoting and administering the softwares into our Barclays Center event

Great Product

Aug 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very seamless and easy to navigate.

Cons: Nothing I can think of. Haven't run into any issues.

KINGZ basketball

Aug 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very intuitive and easy to use. Very straight forward.

Cons: Haven't encountered any issues yet using the software

Team elite

Aug 11, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very user friendly!

Cons: There is nothing about the software I don't like

Call playbook Review

Aug 18, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great, easy to use fantastic setting up my team and communicating with team.

Cons: Ni downside, thought the customer service rep was really helpful onsite.

Great experience

Aug 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how it makes it easy to organize my events. User friendly

Cons: None that apply at this time. I have been overall satisfied

Call playbook review

Aug 11, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly and cost effective when using on the go

Cons: When submitting edits there is a long waiting period

Playbook Review

Aug 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like how easy it is to organize events and communicate through the app and software.

Cons: I do not have any issues or complaints about this software.

Overall: I have had overall pleasant experiences. It is very easy to use and informational.