# SmartCompliance  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SmartCompliance  Software - reviews, pricing plans, popular comparisons to other Compliance products and more.

Source: https://www.capterra.com/p/189672/SmartCompliance

---

# 

 SmartCompliance Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SmartCompliance

## What is SmartCompliance ?

Simplify your Certificate of Insurance (COI) tracking system and avoid manual processes with SmartCompliance. SmartCompliance helps insurance compliance professionals streamline compliance requirements by automating COI tracking & collection, eliminating manual data entry, and ensuring vendor compliance. Mitigate your risk of an underinsured claim by centralizing your tracking process and compliance reporting on one cloud-native platform.

## What is SmartCompliance used for?

[ERM](https://www.capterra.com/erm-software/)[Compliance](https://www.capterra.com/compliance-software/)[Policy Management](https://www.capterra.com/policy-management-software/)

Top alternative

Featured

Overall rating

Based on 31 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$1000

Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SmartCompliance ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://jbknowledge.com/&name=SmartCompliance )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SmartCompliance

4.5 (31)

VS.

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting Price

$1000

Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (31)

Ease Of Use

4.6 (414)

Value For Money

4.5 (24)

Value For Money

4.5 (343)

Customer Service

4.5 (28)

Customer Service

4.6 (382)

## SmartCompliance alternatives

[4.5 (206)](https://www.capterra.com/p/196959/Pirani/reviews/)

Starting price

$276.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (129)](https://www.capterra.com/p/152559/KPAEHS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (528)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

$25000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (111)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/189672/SmartCompliance/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Audit Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Compliance Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Compliance Tracking

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Dashboard

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Visualization

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Graphical representation of data

Reporting/Analytics

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

SmartCompliance 35 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Collect, track and store acknowledgements that policies have been read and understood

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Investigate and take action at root cause or error in processes to prevent recurring issues

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Store, manage and track all forms in a centralized location

Manage risks related to IT systems

Access software remotely via mobile devices

Manage risk that occurs from systems failure or inadequate processes

Create new policies or alter existing policies

Create, manage, and track policies and procedures within an organization

Predict future data based on historical data sets

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Identify, monitor, and assess risks to brands

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Reporting of risks associated with specific actions, events, or entities

Securely stores data to prevent data loss or breaches

Create, save, and re-purpose templates for emails, forms, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.1 (31)

4.1

Based on 31 reviews

## Pricing

Value for money

4.5 (24)

Basic

$1,000

Per Year

Value for money

4.5 (24)

4.5

Based on 24 reviews

## Integrations

[

Okta](https://www.capterra.com/p/119653/Okta/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (28)

4.5

Based on 28 reviews

## User reviews

Overall rating

4.5

Based on 31 reviews

Filter by rating

5(15)

4(15)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LV

Laney V.

Accounting

Construction

### "Great Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 1, 2021

Pros

I think this software is a great option for companies that are in need of a tracking system for their insurance certificates. It does everything we needed it to do.

Cons

The price of this software was a bit higher than anticipated, however, it is cheaper than hiring a new employee to do what the software can do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

DARLENE M.

EXECUTIVE-VICE PRESIDENT

Construction

### "WIMCO LOVE'S SMARTCOMPLIANCE - IT TOOK THE DRUGERY OUT OF MANAGING DOCUMENTS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2021

WONDERFUL. IT HAS BEEN A HUGE TIMESAVER FOR OUR ENTIRE TEAM. THE DRAG AND DROP FEATURE IS WONDERFUL AND THE OCR CAPABILITY IS 2ND TO NONE. THE SUPPORT TEAM IS BY FAR ONE OF THE MOST RESPONSIVE AND FRIENDLY GROUP OF PEOPLE I HAVE EVER DEALT WITH AND I HAVE BEEN IN THIS BUSINESS FOR ALMOST 45 YEARS. I HAVE YET TO COMMUNICATE WITH ANYONE THAT WASN'T A JOY TO TALK AND WORK WITH.

Pros

THE EASE OF USE, FUNCTIONALITY, CENTRALIZED DATABASE, CUSTOMIZATION CAPABILITIES, AND RESPONSIVENESS.

Cons

NOT BEING ABLE TO MARK 'DOCUMENTS' AS INCOMPLIANCE. WE REQUIRE SIGNED SUBCONTRACTS, INSURANCE CERTIFICATES, DISCLOSURE POLICIES, AND SOMETIMES A SALES TAX AFFIDAVIT BEFORE A COMPANY IS 100% IN COMPLIANCE ON A PROJECT. IF A COMPANY HAS ALL BUT THEIR SALES TAX AFFFIDAVIT, WE WOULD LOVE TO BE ABLE TO FLAG THE OTHERS AS INCOMPLIANCE AND REMOVE THEM FROM NOTIFICATIONS. EVEN THOUGH THEY ARE FLAGGED WITH A GREEN CHECKMARK, HAVING THEM ON THE LIST CONFUSES A LOT OF OUR SUBCONTRACTORS.

Reasons for choosing SmartCompliance

SMARTCOMPLIANCE WAS THE ONE GEARED TOWARDS THE CONSTRUCTION INDUSTRY WITH PROJECT LEVEL DETAIL OPTIONS.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PP

Padraic P.

Contract Analyst

Facilities Services

### "My Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 6, 2021

I like it.

Pros

The Search Engine helps save a lot of time.

Cons

Should be easier to make the request to Send from Agent. Multiple times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LV

Laney V.

Accounting

Construction

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 6, 2021

Pros

It is very easy to use and does everything we wanted.

Cons

The price is higher than we would have liked, but the features outweighed the price for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LP

Laurie P.

Claim Rep

Insurance

### "New to SmartCompliance"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2021

Pros

If it weren't for the introductory training I received, I wouldn't have been able to figure out how to operate SmartCompliance on my own by clicking around and looking at things. I still have a lot to learn and just submitted a list of questions to try and learn more. I'm sure there are a lot of features that are available, I just haven't been introduced to them yet nor have I discovered it on my own.

Cons

Of the few documents I've uploaded, the majority of them are not being read by the system and I have to manually enter the information. I'd say 80% of the documents fail. When the system is able to read the document it misreads the document and puts check marks in categories that aren't marked on the actual document. As a new user, I feel like it would be helpful if there would be a way to "highlight" the tab/category I'm currently operating in. When I received the training introduction I had trouble recalling the path that I needed to take to get to where I wanted to go and had to review the recording of the training and make notes so I can remember. I

Switched from

[cerTrax](https://www.capterra.com/p/188296/cerTrax/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MT

MIRIAM T.

CSR

Insurance

### "The use of smart compliance "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

February 18, 2021

overal smart compliance is good we wish it coudl be better and have our requests fulfilled.

Pros

We where really excited to get rolling with smart compliance as the other compliance system we've been using in the past was really not helpful in trying to make the system work for our benefit and we where told when we investigated in Smartcompliance that this system will do the trick!! so far smart compliance has come a long way from where we started. i hope to intergrate the other clients with smart very soon.

Cons

it takes way to long for any request to be filled. in addition smart compliance changed their email template for auto-notification and it is so awesomely awful its so confusing to the client to read and understand what we want from them hope they cchange it fast.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CN

christopher n.

Contract Analyst

Construction

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2021

Able to procure provided certificates in a quick manner.

Pros

Product is easy to use. I work remotely and havent had any issue I couldnt figure out.

Cons

There is a lag time when trying to search with speed. But not enough of an issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KF

Kevin F.

Lease Administrator

Commercial Real Estate

### "A godsend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2021

Pros

Takes the hassle out of maintaining insurance certificates for the tenants in my portfolio. In 2021, nobody has time for that, and this is a tech solution that has saved me so much time, improved compliance, and allowed me to focus on other areas. Can’t imagine being without it.

Cons

Can’t think of anything to put here. It’s great.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Alexandra A.

Administrative Manager

Construction

### "SC Software Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

January 14, 2021

Pros

Smart Compliance is user friendly and does a pretty good job at keeping things organzied and all in one spot.

Cons

When it would state that an employee was non compliant although they were. The OCR wasn't picking it up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Bailey B.

Contract Administrator

Facilities Services

### "Smart Compliance Daily User"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 14, 2021

Much more organized system that what we were previously coordinating for insurance documentation. Streamlined and simple. Data collection useful.

Pros

Clean Interface, easy to operate overall.

Cons

The OCR feature for scanning new uploads is faulty. Rarely picks up the document information properly. Leads to lots of manual scripting and time devoted to uploads.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/189672/SmartCompliance/reviews/)

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Popular comparisons

[AuditBoard vs SmartCompliance](https://www.capterra.com/compare/148230-189672/SOXHUB-vs-SmartCompliance)

[GOAT Risk vs SmartCompliance](https://www.capterra.com/compare/189672-205001/SmartCompliance-vs-GOAT-Risk) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)