# LLumin Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is LLumin the right Maintenance Management solution for you? Explore 44 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/189683/Llumin/reviews --- LLumin 4.5 (44) [View alternatives](https://www.capterra.com/p/189683/Llumin/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of LLumin Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews MK Michael K Utilities SuperintendentUtilities, 2 - 10 employeesUsed the software for: More than 2 years. “Has worked out quite well and was easily integrated with existing software and creating a new preventative maintenance program.“ May 2, 2022 GR George R Network AdministratorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “First you buy the software at a ridiculous price of about 70K then you get hit for using the software???“ January 10, 2024 JB Joni B CMMSRenewables & Environment, 11 - 50 employeesUsed the software for: More than 2 years. “When we purchased it was still ERportal and it was a learning curve but after 3+ years we have a good handle on it but there are some options that need changed but \[SENSITIVE CONTENT\] is easy to work with on changes.“ May 18, 2022 SN Shawn N Sr Plant DirectorFood & Beverages, 201 - 500 employeesUsed the software for: 1-2 years. “The first version of iPad we used seemed to be less user friendly. “ May 24, 2022 EG Eric G Maintenance CoordinatorOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years. “I like the ease of use when tracking parts on repairs. “ May 3, 2022 nk nikolas k buyerSporting Goods, 201 - 500 employeesUsed the software for: More than 2 years. “great customer service when importing new data.“ April 28, 2022 ## Showing most helpful reviews Showing 1-25 of 44 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Argenis U. CEO Computer & Network Security Used the software for: I used a free trial ### "The perfect solution for the efficient maintenance of my company" July 24, 2023 4.0 What has impressed me the most is their ability to streamline and simplify the entire maintenance process. With the features and tools it offers, I can easily and quickly plan and schedule tasks Pros There are many reasons why I love this platform. It's very easy to navigate, which has allowed me to quickly become familiar with all the functions and features. Cons I have experienced performance issues and slow load times. Review Source BA Brandon A. AMS Software and Systems Manager Textiles Used the software for: 2+ years ### "LLumin=Manufacturing Success" September 1, 2023 4.0 I have been working with LLumin for 10+ years now and would not choose another CMMS for our facility. The support you get from the staff is first rate. The development of the platform over the years is nothing short of impressive. Pros The versatility and rigidness of this platform is substantial. LLumin can be customized to fit your facility or business needs. Cons There is so much opportunity for advancing your maintenance program that it is difficult to decide what is priority. You want to do it all. Alternatives considered [Limble](https://www.capterra.com/p/162600/Limble-CMMS/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[SOMAX](https://www.capterra.com/p/126895/SOMAX-EAM/) Reason for choosing LLumin Many of the others could not offer the versatility that LLumin offers. They were more interested in being an out of the box software. The ones that offer a competitive platform were more expensive or equally priced. The professional relationship over the years gave us no reason to make another choice. Review Source RL REGINA L. MATERIAL COORDINATOR Oil & Energy Used the software for: 2+ years ### "Avid User" October 22, 2019 3.0 Vers 4 was much more user friendly. Pros Easy to create a Purchase order, Projects, Work order and items. Cons Every update causes more issues on other items. I dislike the reporting tool-not user friendly. I have to call LLumin and they create a report for us. Should have gotten feed back on needs of customers before this build. Alternatives considered [MAPCON](https://www.capterra.com/p/33168/MAPCON/) Reason for choosing LLumin LLumin said it could offer more and keep history Review Source JB Joni B. CMMS Renewables & Environment Used the software for: 2+ years ### "Llumin Elite" May 18, 2022 4.0 When we purchased it was still ERportal and it was a learning curve but after 3+ years we have a good handle on it but there are some options that need changed but \[SENSITIVE CONTENT\] is easy to work with on changes. Pros I like that it is on the cloud, makes it easier to access from anywhere. Once you run LLumin and get a feel for it you can navigate through pretty easily. Lots of history stored so that you can look back at previous work done. Cons I feel like there is a lot of clicking, click here and click there. And some of the windows could be bigger. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/) Reason for choosing LLumin That was an accounting call due to the accounting software that they were using, LLumin was a better option to work with Great Plains Review Source JK Jeff K. Maintenance Planner/Warehouse Purchasing Agent Oil & Energy Used the software for: 2+ years ### "Awesome CMMS and Great Support" May 3, 2022 5.0 Pros I liked the mobile functionality being able to access our CMMS from anywhere with internet connection. The software is very user friendly and capable. The system operates smooth and runs fast. Cons We haven't fully utilized the mobile side of the software yet. Alternatives considered [IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)[Fiix](https://www.capterra.com/p/74916/Fiix/)[MAPCON](https://www.capterra.com/p/33168/MAPCON/) Reason for choosing LLumin The ability to alter for our business needs. Llumin has a great way of submitting, supporting and following up on issue tickets. Review Source RB Rhichard B. Maintenance Manager Building Materials Used the software for: 2+ years ### "Llumin up quickly, user freindly and a world class support team A+ !" April 28, 2022 5.0 The maintenance staff swear by it, report generation is spot on and the customer support is top notch. Pros The Dashboards, the ability to adjust the software to fit our needs, easy reporting. Cons Can't think of a "con". If we come across something we dodn't understand or would like to change the Llumin team is right there and works with us through everything. Alternatives considered [eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/) Reason for choosing LLumin eMaint had its good and bad points, but customer service just wasn't what I expected. The Llumin team always comes through and they treat you like your their highest priority. Review Source RM Randie M. Safety & Receiving Administrator Oil & Energy Used the software for: 2+ years ### "Using Llumin since 2011" May 3, 2022 5.0 Very good. Since 2011 have watched it evolve and change as needed for our industry. Introduces tools we didn't even know we needed Pros Very customer friendly and customizable to our business Cons Not much. Issues are taken care of very quickly Alternatives considered [MAPCON](https://www.capterra.com/p/33168/MAPCON/) Reason for choosing LLumin Far more user friendly and able to customize easier Review Source DS DEE S. Business Systems Analyst Food Production Used the software for: 2+ years ### "Easy to use / Lots of data" March 17, 2020 5.0 Everyone at Llumin has been very helpful and supportive. When we have issues or need functionality change, they are very receptive to our needs and respond quickly. Pros Our end users, who are not very computer savvy, has adapted to the program and are able to use it without continual retraining or assistance. Cons Really needs a more detailed audit trail. We can see the basics of what happened, but no the individual field changes. Reason for choosing LLumin The other programs that we looked at had a lot of bells and whistles that made the program less user friendly. They were more geared to appeal to upper management and not the daily users. Switched from [ExpressMaintenance](https://www.capterra.com/p/10186/ExpressMaintenance/) Express maintenance would not speak with our financial system, and the POs would not route for approval. Review Source EL Edu L. Digital Marketing Internet Used the software for: 6-12 months ### "Illuminate your work" June 5, 2025 5.0 I like it because lighting design studios work with custom projects and if you just need basic inventory management, tools like TradeGecko or Zoho Inventory are more affordable. Pros Technical product catalog management (lumens, wattage, compatibility). Integration with industry manufacturers and distributors. Track specific lighting components (LEDs, drivers, luminaires) with technical codes. Low-stock alerts and reorder suggestions based on historical demand. Automatic energy savings calculation for commercial customers. Generation of technical proposals with integrated 3D renderings. Cons The interface is very geared toward technical users (engineers, lighting designers). It can be overwhelming for administrative teams without industry knowledge. Review Source DM Danielle M. Revenue manager Hospital & Health Care Used the software for: 6-12 months ### "Great product " December 6, 2025 5.0 Pros System is easy to use, very intuitive and navigation is great. In the browser I can have several tabs open, items on one tab Cons Nothing stands out as a con. Llumin functions as expected, and support handles any issues promptly . Review Source BW Brian W. CMMS Manager Oil & Energy Used the software for: 2+ years ### "LLumin Review" May 18, 2022 4.0 Time and money saved in parts tracking and recurring work Pros Ready Track and Ready Asset have both been helpful Cons Just about the time I get comfortable with the system you change it. But I have liked the changes after I relearn it. Also, after system updates I have to go back and reset all my filters that I have mad changes to. Reason for choosing LLumin looked more user friendly. More like normal web use and not Dos prompt. Review Source SM Stellios M. Facility Manager Higher Education Used the software for: 6-12 months ### "Developed to your needs" June 9, 2022 5.0 The customer service and product were excellent. The Llumin team provided exactly what we needed to manage our stock room inventory and transactions with the added bonus of features like reporting and creating PO's which we utilize daily to order and issue out inventory and balance our departmental charges. Pros I most appreciated how the Llumin team developed and tailored the software to our exact needs. If you are signing up with Llumin you can expect to work directly with the developers and project managers first hand to make it work exactly how you want. Cons Nothing negative to say here. The software has many functions but the team will tailor it to your needs so it becomes really easy to use. Review Source SC Shaun C. IT Administrator Utilities Used the software for: 2+ years ### "Huge improvement over version 4!" October 15, 2019 5.0 Llumin has allowed us to deploy to a large set of employees for work order management and streamline our workflow. Pros LLumin has taken a huge step in modernization and useability. With the implementation of HTML5, the cross-platform support is a tremendous benefit to our organization. Navigation and user interfaces are easily navigated and easily learned. Cons Some features with GIS implementation are slightly lacking, but far from a hindrance. Reason for choosing LLumin Llumin seemed to be a better fit for our industry. Review Source JC Josh C. Plant Controller Accounting Used the software for: 6-12 months ### "LLumin Review" May 18, 2022 4.0 Pros The application is easy to use and is well integrated with the mobile application. As my company continues to refine their skills within the system, it will run flawlessly without too much manual labor being required. The reporting functionality is incredibly beneficial for month end reporting and tracking inventory. Cons I think there is some improvements necessary to ensure that inventory valuation is reported accurately (FIFO, LIFO, WAC). Review Source RF Richard F. Construction Used the software for: ### "eRPortal CMMS at TenCate Geosynthetics" November 25, 2013 4.5 Pros Easy to use. All functionality is at your control. It interfaces with SCADA systems for real-time conditions-based maintenance and equipment monitoring. Cons We find it difficult to use the mobile module. We have tried several devices in the past here, and they were all operational but not consistent from a user point of view. The best option we have found is using the full version of eRPortal on a tablet with Windows. Review Source kM kauser M. Manager Textiles Used the software for: 2+ years ### "Review about LLumin" July 14, 2024 5.0 Though it is little expensive but friendly to use in pro level . Recommend highly. Pros Everyone at Llumin has been very helpful and supportive. When we have issues or need functionality change, they are very receptive to our needs and respond quickly. Cons needs a more detailed audit sheet. We can see the basics of what happened, but no the individual field changes. Review Source NC Nancy C. Maintenance Technicican Machinery Used the software for: 2+ years ### "Love the product, but..." August 29, 2023 5.0 LLumin has been great to work with. We have been a business partner with them for many years. They just keep getting better. Pros Asset tracking is great. So easy to scan pictures to the asset. Inventory Management is awesome, along with the warehouse/crib area. It is great to be able to see across the whole playing field or be able to drill down to specific areas. Great system. Cons Wish the reporting system was a bit more user friendly. Reason for choosing LLumin Ease of working with them and cost. Review Source AJ April J. Director of Organizational Systems and Design Mining & Metals Used the software for: 6-12 months ### "LLumin for the Win!" April 25, 2022 5.0 LLumin has enabled us to better manage over $350MM in assets. Our ability to quickly obtain a list of equipment, sorted by location and workcell has been invaluable when providing analytics back to our field teams and to enable fact based decision making. We have auto-generated work orders that help us keep up with our warranty dependent Preventative Maintenance schedules and have achieved more accountability with respect to timing of requests and completion of work. The implementation of these new processes, reliant on LLumin as the enablement tool, has been an important shift for our organization and our ability to continuously improve. LLumin has been great to work with and we look forward to a long partnership. Pros We chose this software for its ability to manage fleet/rolling stock and stationary plant assets. It enables us to catalog and visualize them in a way that aligns with our operations making it most relevant to our field teams that rely on the information. Additionally, it includes a workflow engine and dashboards that have helped us improve notification and communication of work in queue, in progress and completed. Cons This is difficult to answer. Every software will have one or more gaps given that they are not specifically designed for us and our processes. Having said that, we have found that to be minimal and in some cases our internal processes were found to be overly complicated. If we solve for that, we would have far fewer issues. It is important to note that we have only laid the foundation. We have a roadmap of additional features to implement after we stabilize phase 1. We have 60 plus sites that will be using the software. Reason for choosing LLumin LLumin was the only product that would enable us to manage rolling stock and plant equipment. We are able to use data from our telematics devices and our SCADA system to trigger work with this system. Furthermore, the system is easy to navigate, has mobile capability, has flexible security model and nice reporting tools. Finally, they have integrated with other companies using our same ERP system although our overall approach is to pull data from our data warehouse. Review Source SV Steve V. Manager of IT Change/Controls Food & Beverages Used the software for: 2+ years ### "Ease of Use" September 1, 2023 5.0 Llumin handles all of our maintenance needs maintaining our production lines and tracking all parts required to keep the lines up and running. The entire staff is great to work with and support is one of the best I work with compared to other software companies I deal with. Pros System is easy to use, very intuitive and navigation is great. In the browser I can have several tabs open, items on one tab and purchase orders on another, the new reporting is greatly improved over previous versions. Just an overall great system to work with. Cons Nothing really stands out as a con. Llumin functions as expected and if any issues arise support handles them quickly. Review Source RP Ron P. Lead Electrician Machinery Used the software for: 2+ years ### "Reporting Asset status" September 8, 2023 4.0 I have been using LLumin everyday for the past 5 years and I overall like the system Pros Asset tracking is the most critical tool we use in LLumin. Having all assets allocated in one place is beneficial to the organization Cons I would like to reporting feature to be more user friendly Reason for choosing LLumin Newer software Review Source MK Michael K. Utilities Superintendent Utilities Used the software for: 2+ years ### "Experience with LLumin since 2008 " May 2, 2022 4.0 Has worked out quite well and was easily integrated with existing software and creating a new preventative maintenance program. Pros Was easy to understand and use an excellent fit with our operation excellent start up support. LLumin staff has worked well remotely to support Cons The distance with the home office to our site. Review Source EG Eric G. Maintenance Coordinator Oil & Energy Used the software for: 2+ years ### "Using Llumin as a Maintenance Tool" May 3, 2022 5.0 We use Llumin to manage almost all aspects of our maintenance program. We track work projects, parts usage, inventory verification, vendors, purchase orders, assets to help ensure the plant maintenance program functions efficiently. Pros I like the ease of use when tracking parts on repairs. I also use the Item Reorder List a lot. Once the minimum inventory requirements and minimum reorder triggers are set, it is a very helpful tool in making sure parts are available when needed. Cons If you use Llumin often and extensively it becomes very easy to use. However, infrequent users find it difficult to navigate through the system to find parts or write work orders. Review Source DM Dan M. Used the software for: ### "" March 13, 2012 5.0 Our organization is a 5 year old, 100 million-gallon/year fuel Ethanol Production plant in the Midwest. We operate our plant safely and at full capacity. We are always looking for ways to improve and increase our capabilities for production. Part of this process is to have the tools necessary to keep the plant operating at peak efficiency as much as possible. The CMMS software we were using prior to eRPortal was insufficient because there was no flexibility to allow customer requested changes to better track and document maintenance actions, change assets as equipment is removed or installed, and manage data required for company KPI's. The data was hard to get out of the system once it was put in and difficult to navigate overall. Since our company was looking for a better way to manage these maintenance actions and decrease downtime, we decided to search for a new CMMS system that could fit our needs. We looked at several different programs and decided to purchase eRPortal version 4.21 in April of 2011. Due to the flexibility of the program to change and adapt based on the users needs, the value of the program itself, and annual maintenance costs. The implementation went very well. Pertinent data was recovered from the old system and loaded into our eRPortal server and we received onsite training to learn how to use and manipulate the program. We ran both old and new systems for about one month before we abandoned the old and moved forward with the new. We have been happy ever since. I have to say that as expected with any new program or piece of equipment, we did run into a few problems that had to be resolved, but the eRPortal support was outstanding. We have already requested many modifications to our program to fit our needs, and they are always there to listen. They meet every need in a timely manner with the utmost professionalism and expertise. In the 11 months we have had eRPortal, we have increased the effectiveness of our maintenance program by 100%, reduced downtime on equipment by 60 %, and are able to more effectively track our KPI with greater ease than ever before. We have also tied in eRPortal to our DCS system historian and are now capable of having work orders automatically generate when there is a system parameter that is outside of predetermined normal operating limits. No more need to rely on the operators to pass on to maintenance the next morning that something wasn’t working right... it is already in the work order que. We have also trained our operations personnel to use the program allowing greater and effective communications of issues and timely reporting. We are currently looking to have eRPortal interface with other programs, such as our Regulatory Compliance program to meet the needs of our OSHA directed Process Safety Management system, and also to interface with our Predictive Maintenance vendors program to automatically upload PdM data into the asset's history files. This program was the right choice for us! Not too big, not too small, very adaptable, flexible, and easy to use. We are currently working to install this program into our two other plants and hope to have it implemented by the summer of 2012. It is an awesome program! Review Source GW Greg W. Engineering Manager Paper & Forest Products Used the software for: 2+ years ### "Loparex Hammond" September 22, 2023 4.0 Good, they are always open to listen to suggestions. Pros Very easy to use and get around. This has helped our maintenance group become more organized. Schedules stay in tact. Cons Initially we had to go through quite a bit of growing pains as it was eRPortal at the time and were still trying to figure things out.It would be nice if the project management was part of the CMMS package. Reason for choosing LLumin yes Review Source ML Michelle L. Staff Accountant Environmental Services Used the software for: 2+ years ### "Llumin Services Rock!" September 1, 2023 5.0 Your customer service, especially \[sensitive content hidden\] is top notch! Always going above & beyond to make things work for us & always finding ways to explain or train us up on Llumin! \[sensitive content hidden\] NEVER fails me!!! He is excellent at his job! Pros Ease of use... Customer service is by far the best! Cons I do not think there is a con for me. Of course moving to Llumin was challenging but once I started using it daily, it became easy to function. Review Source Similar Products Featured ## Related categories [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/)[CMMS](https://www.capterra.com/cmms-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.