Llumin Ratings

Overall
4.5/5
Ease of Use
4.2/5
Customer Service
4.6/5

About Llumin

LLumins operational management software is best for industrial plants and facilities with substantial infrastructure that want to minimize production or unplanned machine downtime. LLumins operations software, READYAsset monitors assets and uses live data and expert-based rules to proactively take actions that minimize downtime and their READYTrak software improves safety and compliance in large infrastructure facilities of any kind. Learn more about Llumin

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Showing 8 of 8 reviews

Showing Most Helpful

Showing 8 of 8 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Nancy C.
Maintenance Planner
Machinery, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 15, 2019

“LLumin software just keeps getting better and better!”

OverallOur company is spread out in different locations. LLumin gives us the ability to have multiple warehouse locations, transfer inventory where it's needed, and help us track assets along the way.
ProsLike a fine wine, LLumin software just keeps getting better and better with their updates. We have used the software for many years. As the company listens to feed back from its users, their updates just keep rolling out better ideas. Things work seamlessly between the different modules, no matter if your primary goal is inventory management of preventive maintenance. I highly recommend this software.
ConsI wish our in house business system meshed better with LLumin on the accounting side, but things are getting better in that part, too.
Reviewer Source 
Source: Capterra
October 15, 2019
Michael K.
Utility Superintendent
Utilities, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 17, 2019

“Savage utilities experiance with Llumin (ERPORTAL)”

OverallPositive operating experiences. The Liumin approach to customer service and offering a product that directly correlated with our water and sewer operational and maintenance needs was instrumental in transforming our operation to proactive versus reactive, this has resulted in cost savings. The preventative maintenance program we have created has given us equipment histories allowing a accurate estimation for instrument and machinery replacement.
ProsWe were able to integrate all SCADA data points into Llumin (ERPORTAL) for our water treatment plant and distribution to include our water meters, and sanitary collection system into asset management and record keeping. With minor modifications we were able create the data bases necessary to effectively track and create equipment histories, effective preventative maintenance, maintenance histories, projected equipment life cycles and replacement schedules.
ConsOur staff is at different levels of familiarity due to turn over. It seems it takes a lot of exposure and training time to get them up to speed.
Reviewer Source 
Source: Capterra
October 17, 2019
Armando C.
Reliability Engineer
Food Production, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 15, 2019

“Mataur Valley Milk Llumin Experience”

OverallThe Llumin software is great for Mataura Valley Milk because of the confidence of addressing asset with critical control in terms of scheduling of service and calibration, recording asset history and also presenting the great functionality of the system to an external auditor.
ProsI like the advancement of functionality of the system which I did not see in other CMMS that used to. Condition base triggers - Asset condition, Automatic creation of WO if conditions triggered. Escalation process PSM functionality-tells you that importance of an individual asset Automatic notification to the team Intergration to other system Excellent support from Llumin experts. Llumin accessibility through HMI is a brilliant IDEA Online monitoring of Running hours, temp, flow etc...
ConsOne thing that I would like to Llumin to Develop is the reporting side of the system. The reporting features of llumin is great but they have set an easy way for the end user to gerate the report easily by just only selecting them.
Reviewer Source 
Source: Capterra
October 15, 2019
Randie M.
Safety & Receiving adminstrator
Oil & Energy, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 15, 2019

“Llumin revirew from a long time user”

OverallVery good overall. Have had challenges earlier on, but it seems that they are getting better with more staff and resources to help you out.
ProsFlexibility and search engines are excellent for a CMMS system
ConsVersion updates can cause issues at times
Reviewer Source 
Source: Capterra
October 15, 2019
Steve V.
IT Support
Food & Beverages, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 10, 2019

“Great software”

OverallTakes care of making sure we have the inventory of parts that is required to keep the production lines up and running. On the maintenance side the timed based maintenance schedules generates work orders to ensure the equipment maintenance is done in a timely fashion.
ProsVery intuitive, users like the software and find it easy to use
ConsAt times version 4.7 is very slow especially all the Finders, but the technical team worked with us to resolve most of those issues
Reviewer Source 
Source: Capterra
October 10, 2019
Shaun C.
IT Administrator
Utilities, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 15, 2019

“Huge improvement over version 4!”

OverallLlumin has allowed us to deploy to a large set of employees for work order management and streamline our workflow.
ProsLLumin has taken a huge step in modernization and useability. With the implementation of HTML5, the cross-platform support is a tremendous benefit to our organization. Navigation and user interfaces are easily navigated and easily learned.
ConsSome features with GIS implementation are slightly lacking, but far from a hindrance.
Reviewer Source 
Source: Capterra
October 15, 2019
REGINA L.
MATERIAL COORDINATOR
Oil & Energy, 11-50 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
2/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
October 22, 2019

“Avid User”

OverallVers 4 was much more user friendly.
ProsEasy to create a Purchase order, Projects, Work order and items.
ConsEvery update causes more issues on other items. I dislike the reporting tool-not user friendly. I have to call LLumin and they create a report for us. Should have gotten feed back on needs of customers before this build.
Reviewer Source 
Source: Capterra
October 22, 2019
Corey H.
Maintenance Manager
Renewables & Environment, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 18, 2019

“Llumin”

OverallTheir training and customer support is great. Very responsive to requests and issues
Prosfunctionality and customer support is excellent
Consa few bugs that can make work flow difficult, but resolved quickly. offline user feature is expensive
Reviewer Source 
Source: Capterra
October 18, 2019