---
title: "Doxford Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Doxford Software - reviews, pricing plans, popular comparisons to other Pet Sitting products and more."
source_url: "https://www.capterra.com/p/189907/Doxford/"
page_type: "product"
language: "en"
---

# 

 Doxford Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 5, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Doxford

## What is Doxford?

Pet daycare booking and management software. Efficient for dog walkers, pet sitters and trainers. All your things in one place. Clients & pets data, invoicing, payments, booking calendar. Appointments scheduling, important documents uploading. Appointment request page. Financial reports. Our system with great features offers you to keep track of your clients and their pets. It is easy to use, make changes and adapt to your company.

## What is Doxford used for?

[Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$24.9

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Doxford?[Manage this product listing](https://www.g2.com/products/doxford/claim_requests/new?auto=true)

## Doxford Overview

Updated September 2026

AI summary

Doxford supports pet care businesses of all sizes with tools for scheduling, appointment management, client and pet records, and billing. Its features include customer and pet databases, recurring appointments, payment processing, reminders, and integrations with Google Calendar, PayPal, and Stripe. The platform is accessible via web, cloud, iOS, and Android devices, fitting diverse operational needs.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Doxford

4.7 (19)

VS.

[4.9 (283)](https://www.capterra.com/p/144329/Time-To-Pet/reviews/)

Starting Price

$24.9

Usage Based, Per Month

Starting Price

$50

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (19)

Ease Of Use

4.7 (127)

Value For Money

5.0 (17)

Value For Money

4.8 (125)

Customer Service

5.0 (17)

Customer Service

4.9 (127)

## Doxford alternatives

[4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/)

Starting price

$94.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/)

Starting price

$44.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (221)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.7 (73)](https://www.capterra.com/p/92871/Kennel-Link/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/189907/Doxford/alternatives/)

## FAQs about Doxford

Overview

### Which roles and teams benefit most from Doxford?

Doxford is most used by pet care professionals, including dog walkers, pet sitters, groomers, and trainers, who need to manage bookings, client communication, and daily schedules. Small business owners, administrators, and practice managers benefit from using it to organize operations, oversee customer records, and keep service delivery running efficiently.

Answer based on 19 reviews

Overview

### What company size and specific industries is Doxford built for?

Doxford is designed for small pet businesses, including dog walkers, trainers, groomers, and pet sitters. It fits service providers in the pet care industry that need a tool tailored to client management, scheduling, and day-to-day operations.

Features and Usability

### What are the key features of Doxford?

Doxford offers appointment scheduling, online booking, calendar management, and recurring appointments for service coordination. It also includes client and customer management, pet profiles, pet records, vaccine management, and records management. Additional features cover billing and invoicing, payment processing, POS, reminders, SMS messaging, and real-time reporting.

Integrations

### Which third-party tools and platforms does Doxford integrate with?

Doxford integrates with 3 third-party tools: Google Calendar, PayPal, and Stripe. Calendar integrations include Google Calendar for notifications, while payment connections cover PayPal and Stripe. These catalog integrations give Doxford support for scheduling and payment workflows in a small set of commonly used platforms.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does Doxford offer?

Doxford provides documentation for teams that need written training and onboarding materials. Documentation typically supports self-paced reference, step-by-step guidance, and access to product information when users need to review features or setup details.

Getting Started and Support

### What customer support options does Doxford offer?

Doxford provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available in the catalog data, so support quality, response times, and helpfulness cannot be described here.

## Features

AI summary

Based on 216 Pet Sitting reviews

Capterra data shows that buyers of pet sitting software rank the following features as their top priorities:

-   **Appointment Management** (**71%** of reviewers rated this feature as critical)
-   **Scheduling** (**74%**)
-   **Customer Database** (**71%**)

Doxford supports all three of the features reviewers consider most important: **Appointment Management**, **Scheduling**, and **Customer Database**. Together, these capabilities help pet sitting businesses coordinate bookings, manage calendars, and keep client and pet records organized, allowing teams to deliver reliable service and respond to customer needs more efficiently.

Appointment Management

5.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Calendar Management

5.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Billing & Invoicing

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Client Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Activity Dashboard

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Doxford 56 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Portal: A website or login for customers to access information
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Time Clock: Tracks the time an employee has worked
- Forms Management: Store, manage and track all forms in a centralized location
- GPS Check-in/Check-out: Remote check in/out based on location
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Mobile Access: Access software remotely via mobile devices
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Booking: Book meetings and appointments through a website or digital platform
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Pet Birthday Tracking: Saves and tracks pet birthdays
- Pet Grooming: For pet grooming businesses
- Pet Profiles: Records vital care information such as habits, instructions, meds, schedules
- Pet Records: Provides basic CRM functionality by creating records for each pet and owner with relevant biographical, medical, and payment information. Also tracks grooming history and staff notes.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Real-Time Reporting: Active reporting of data and metrics
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Service Catalog: Database containing accurate and up-to-date information on all operational services
- SMS Messaging: Send messages via SMS
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (19)

4.6

Based on 19 reviews

## Pricing

Value for money

5.0 (17)

Free Trial

Free Version

Basic

$24.90

Usage Based,Per Month

Value for money

5.0 (17)

5.0

Based on 17 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (17)

5.0

Based on 17 reviews

## User reviews

Overall rating

4.7

Based on 19 reviews

Filter by rating

5(14)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AK

Artem K.

Self-employed

Individual & Family Services

### "Good reliable software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2023

I had an outstanding experience with Doxford. The application is top-notch and offers a 10-day free trial. Furthermore, it has superb payment options. I highly recommend it for ensuring your pets receive the best care and attention they deserve.

Pros

The application enables me to manage all the information about my pets in a pretty detailed way. This feature gives me peace of mind and allows me to be sure that I don't miss anything. I definitely has an impact on the quality of my services.

Cons

I couldn't find any major concerns. The software worked pretty well for my needs so far.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PA

Pascal A.

Freelancer

Information Technology and Services

### "I Love Doxford! It's the Best Pet Sitting Software Ever! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 29, 2022

This is great! I love Doxford specially because it saves me time and it is affordable. I have recommended it to a couple of friends and I will still do.

Pros

What I love most about Doxford pet software is that it is super easy to use and intuitive, allowing for quick and simple setup. I also love that they offer a super responsive customer service and always open to feedbacks.

Cons

So far there are no cons, although I expect that the software will get even better over time. I'm satisfied at the moment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Rosa B.

Administración

Medical Devices

### "It is the best pet care software."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2022

I have had an excellent experience with Doxford, a very good application, they give you the option of grayis the first 10 days of use, plus it has excellent payment plans. I highly recommend it so that we have our pets well cared for and with the attention they deserve.

Pros

That allows me to easily have the important information of my pets, I also have an easy record about their health such as vaccinations, diets and other important information, all of this makes me feel calm and I can see it in the care my pets have.

Cons

I have nothing to say, because until now I have loved everything I have been able to do, and above all it keeps me up to date on the care of my pets and that saves me time and allows me to spend more time with my pets.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Allison M.

Business Owner

Veterinary

### "Great Value"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 28, 2022

Very happy with it so far

Pros

I love that there is an area specifically for feeding instructions that you can save

Cons

It's odd that you have to add a client and pet separately, but it doesn't really make things more difficult as my business is very small so not a huge issue, just something to get used to.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Alison R.

Owner

Consumer Services

### "Best Software for Pet Sitting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2022

They are great and the product does everything I need. Everyone I have dealt with so far has been really helpful. The are quick to respond to any questions I have.

Pros

The fact the customers can pick manual times for bookings and it's not set times or blocks.

Cons

The app could have more functions however everything I need is on the website.

Alternatives considered

[Revelation Pets](https://www.capterra.com/p/129314/Revelation-Pets/)

[Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)

[Easy Busy Pets](https://www.capterra.com/p/177791/HappyGoMobile/)

[Pawfinity](https://www.capterra.com/p/142461/Pawfinity/)

[Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/)

Reasons for choosing Doxford

The price and the fact that there are manual booking times and the whole look and feel of the software. The support is excellent and it has all the features I need plus more. All other websites lacked at least one thing I need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GB

Gary B.

Owner

Leisure, Travel & Tourism

### "Excellent Dog Daycare & Boarding Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2022

Have tried all the alternatives and Doxford is by far the easiest to use, offers the best customer service and is the most affordable.

Pros

Excellent software for managing a doggy daycare and boarding business. Has all the features you need and none of the extras that only complicate and confuse the process. Exceptional customer service, always available to help. Works well on all devices and can easily be embedded on your own website...or use the free website that is included. Allows you to communicate with clients and provide email and/or text updates about their animals.

Cons

Any bugs were quickly fixed by customer service, and they are willing to implement any suggestions.

Reasons for choosing Doxford

Much easier to use, better customer service, more affordable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

ALEXANDER G.

Practice manager

Veterinary

### "Not enough time with it"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

May 28, 2021

Pros

It was easy to keep up with appointments that were last minute

Cons

I don’t think that I had enough time to see anything significantly wrong with the program

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Lara A.

CEO

Individual & Family Services

### "Best Pet Sitting Software I’ve Found"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2021

I don’t often write reviews however I feel like this one deserves a special mention because it’s really good and it is getting better every day. I like the visuals and the graphics and the thought behind it. The software maker is really easy to contact with any suggestions and feature improvements and he has already implemented quite a few things I suggested. It’s nice because you can tailor it exactly to your needs which saves you time. With other ones I didn’t like the design and it wasnt customisable so I couldn’t change much, but this is great! You can tell that the software \[SENSITIVE CONTENT HIDDEN\] genuinely cares about making it just right for your business needs. It’s saved me so much time as before I was doing everything manually by hand. It has pet info, client info, payments, calendar, invoicing, email templates, booking system, vaccine parts, legal disclaimer sections, check in/out, etc etc. I went through a lot of software trials before deciding on this one and I’ve now been using it for about a year. They have a trial you can do first, which is what I did. Hope that’s helps someone in their pet sitting business.

Pros

I really like the design, colours, customisability and features. The customer service is second to none. It has absolutely everything you need to run a good pet sitting business all in one place.

Cons

There are a few improvements to the booking system that the software \[SENSITIVE CONTENT HIDDEN\] is still working on. At the moment I use youcanbook.me for the meet and greet part but other than that I use Doxford. But probably within a week of writing this they’ll be perfect as whenever I contact him he makes changes really fast to get it better! That’s one of the things I like so much about Doxford is how much he listens and perfects it to my company’s needs

Switched from

[Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)

Much better design, fantastic customer service, much more helpful altering things to exactly fit my company as I needed it, much more logical layout.

Alternatives considered

[Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)

[PetExec](https://www.capterra.com/p/92864/PetExec/)

[Animalo](https://www.capterra.com/p/186472/Animalo/)

[Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/)

Reasons for choosing Doxford

As above: I personally feel that Doxford has better design, fantastic customer service, much more helpful altering things to exactly fit my company as I needed it, much more logical layout.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EP

Ellie P.

Dog walker

Veterinary

### "Great app to use for dog walking 😊"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 2, 2021

Pros

All of it is great! Great way to keep up to date with all the animals we work with and to check in and out of jobs.

Cons

The only thing is when yo write descriptions of something you can enter to another row, so it doesn’t show very clearly when trying to write points about something, in my case a dog for walking

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MM

Maddison M.

Dog walker

Veterinary

### "Doxford "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 1, 2021

Pros

Doxford is very easy to navigate, it has everything I need for dog walking in one place!

Cons

Just like any app there can be some technical issues which can effect the running of my work day, however this isn't a common problem

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/189907/Doxford/reviews/)

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