# Callbridge Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Callbridge Software - reviews, pricing plans, popular comparisons to other Audio Conferencing products and more.

Source: https://www.capterra.com/p/189929/Callbridge

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# 

 Callbridge Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Callbridge

## What is Callbridge?

Callbridge is a leading video and audio meeting solution. Features include custom dial-ins with custom greetings, transcriptions with sentiment analysis, AI-driven meeting summaries, and high-level security and privacy. There are no time limits on calls and we can provide multiple dial-ins located all over the world including 1-800, toll-free numbers.

## What is Callbridge used for?

[Video Conferencing](https://www.capterra.com/video-conferencing-software/)[Audio Conferencing](https://www.capterra.com/audio-conferencing-software/)[Screen Sharing](https://www.capterra.com/screen-sharing-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

85%

Neutral

15%

Negative

0%

Starting price

$14.99

Per Feature, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Callbridge

4.5 (26)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$14.99

Per Feature, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (26)

Ease Of Use

4.6 (20)

Value For Money

4.6 (24)

Value For Money

4.5 (16)

Customer Service

4.7 (25)

Customer Service

4.4 (18)

## Callbridge alternatives

[4.6 (14,520)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/)

Starting price

$14.99

Per User, Per Month

Highest Rated

[Digital Samba](https://www.capterra.com/p/77715/Samba-Live/)

[4.8 (20)](https://www.capterra.com/p/77715/Samba-Live/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/77715/Samba-Live/)

[BlueJeans Events](https://www.capterra.com/p/10008891/BlueJeans-Events/)

[4.2 (43)](https://www.capterra.com/p/10008891/BlueJeans-Events/reviews/)

Starting price

$46.66

Per User, Per Month

[Learn More](https://www.capterra.com/p/10008891/BlueJeans-Events/)

[LiveWebinar](https://www.capterra.com/p/185599/LiveWebinar/)

[4.7 (215)](https://www.capterra.com/p/185599/LiveWebinar/reviews/)

Starting price

$42.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/185599/LiveWebinar/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Two Way Audio & Video

4.1 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Presenter can see and hear participants and vice versa.

Mobile Access

3.5 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Screen Sharing

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Digitally share screen view with others

Video Conferencing

4.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Connect with meeting participants remotely over video

Call Conferencing

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Facilitate virtual conferences that connect multiple people remotely

File Sharing

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Callbridge 75 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Ability to make voice calls within the system

Record audio and/or video

Detect speech to highlight frame subjects

Use AI to convert voice into text automatically

Group collaboration to solve ideas in a productive and concentrated manner.

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Sub-room created within virtual meeting/class

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Facilitate virtual conferences that connect multiple people remotely

Record the audio of phone conversations for quality assurance purposes

Schedule date and time for callbacks/follow-up calls or reminders

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Custom greetings/messages for incoming callers

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Share screens of either your computer's desktop or your browser tab with another computer

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Participants can alert the host if they have a question when they are muted

Manage, store and organize emails within the system or via third-party apps

Reminders sent via email

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

High-definition audio and/or video capabilities

Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.

Make international audio and/or video calls

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Share screens from your tablet or smartphone

Allow several participants to share screens simultaneously

Record the audio of phone conversations for quality assurance purposes

An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience

Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet

Share and present designs

Allow one presenter to pass control of the screen sharing to another participant

Send messages to selected individual(s) from the entire audience

Share your screen with a third party to enable them to see what changes/actions are being performed as they happen

Engage in direct, instant messaging with customers, users, etc.

Record live video calls to play later

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Save a screenshot of your desktop as an image

Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience

Record and save a video file of what is happening on a computer screen

Digitally share screen view with others

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Export text transcripts for the chat between two or more individuals

Presenter can see and hear participants and vice versa.

Presenter can see and hear participants and vice versa

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Profiles of users providing basic information

Record and playback video calls

Connect with meeting participants remotely over video

Store and manage online video content

Allows users to view videos without downloading media files

Supports various video file formats

Allows multiple users to simultaneously annotate on a digital whiteboard

Get Advice

We can help you find the software with the features you need.

Features

4.5 (26)

4.5

Based on 26 reviews

## Pricing

Value for money

4.6 (24)

Free Trial

Basic

$14.99

Per Feature,Per Month

Value for money

4.6 (24)

4.6

Based on 24 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (25)

4.7

Based on 25 reviews

## User reviews

Overall rating

4.5

Based on 26 reviews

Filter by rating

5(17)

4(5)

3(4)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DL

Dennis L.

Pastor

Religious Institutions

### "Callbridge "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

August 3, 2023

Pros

The ease of using phone conferencing with video conferencing. Not every person has access to data for video conferencing. So, in this case some require to join conferences via the dial-in option.

Cons

Audio quality is poor with sharing music.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Julie D.

Executive Director

Non-Profit Organization Management

### "Board Meeting"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

July 31, 2023

Pros

Easy to use. The directions are easy to understand

Cons

I think that zoom does everything that is needed and not as expensive

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

This was the program that was bought for this organization

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Reasons for choosing Callbridge

Again it was already in place here.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RK

Radha K.

Founder

Financial Services

### "Using Callbridge is a Cakewalk "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2023

We have been using it for more than 2 years and are pretty happy with the product, features and overall service.

Pros

It's pretty easy to setup and use. We like it as it is web-based and effortless to use.

Cons

nothing that I can think off. For us it serves our need very well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PT

Pastor T.

Pastor

Religious Institutions

### "A great communication for online church activities and team collaboration."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 28, 2023

The product is really great. The thing that helped make my decision was the fact if I need help, I can call up and talk to someone. That is a big thing with me. Some of the companies, you have to send in a email or submit a ticket and they wait a day or two. I like being able to pick up the phone and call support.

Pros

I like to be able to schedule a meeting and send out the invites.

Cons

If I want someone to use the product, I have to log them in first and they can have a meeting on my behalf. If not, I am relegated to do everything.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

The pricing tier for the features, the ease of configuring the product so our church could use and the fact that if I got stuck, I could call support. For me, it was an easy choice to switch.

Alternatives considered

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

[Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)

Reasons for choosing Callbridge

The pricing tier for the features, the ease of configuring the product so our church could use and the fact that if I got stuck, I could call support. For me, it was an easy choice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Miranda A.

HR Coordinator

Non-Profit Organization Management

### "Great Product and Ease of Access"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 27, 2023

Pros

Callbridge has many great features! We use it for conducting interviews as the recording feature is crucial to maintain our records. It is very easy to chat with all of the participants or privately as well. It is useful to be able to chat with the participants in the waiting room to let them know if the meeting is running late, starting shortly, or any other information they may need before the meeting starts.

Cons

A previous feature on Callbridge was that you could change the waiting room music - there used to be holiday music around the Winter holiday season. I believe this feature was removed and it would be great to have it back!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KP

Kirk P.

CIO and CTO

Government Administration

### "Inconsistent"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 24, 2023

Hit and miss.

Pros

Ease of use and good support. Very easy to install and deploy. We also like the Text Messaging notification system.

Cons

The product is OK, but would be great if the call quality and connectivity was better and consistent. Some days the product works great and then the next day it is horrible.

Reasons for choosing Callbridge

We did not want to have our conferencing system integrated with any other products or systems that we use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rita S.

Therapist

Mental Health Care

### "Great Customer Support"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 24, 2023

I have been somewhat satisfied with Callbridge. Their customer support keeps me here, but I wish that my sessions didn't freeze up as much as they do.

Pros

I was drawn to Calbridge due to their great live customer support

Cons

The video is not the best, frequently the person freezes

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

There was a problem with my ZOOM video. I could not get any decent customer service. They just kept sending me articles that I had already read. Finally they set up a live zoom call and the matter was resolved in 5 min. By then I had already switched

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

angel s.

VP

Non-Profit Organization Management

### "Callbridge: The Meeting Software you didn't know you need! (But you do!)"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 19, 2023

Great customer service!

Pros

I love that it records and transcribes, allows breakouts and chat, and that it has the ability to set several hosts. Well rounded software

Cons

The chat lags, and sometimes the recording of a session WILL NOT CLOSE.

Reasons for choosing Callbridge

Callbridge has more of teh features that we need (being able to record, to choose if folk join with or wihtout their cameras, offering a call in number for those that want to listen. etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Jon W.

VP

Oil & Energy

### "Gulf Coast Western"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 2, 2022

It has been useful

Pros

Callbridge us easy to use.

Cons

I wish the administrator could play the names of each participant.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Mike K.

Digital Marketing Specialist

Computer Software

### "Callbridge is the best conferencing tool for online meeting"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2021

Pros

Callbridge is an easy to use all-in-one audio and video conferencing tool that I use to meet with team members, clients and prospects. It has a browser-based technology so you don't have to download anything and it's very easy to set up. It has a bunch of features like screen sharing, meeting recording, whiteboards and ets and it's my default video conference software.

Cons

I use it daily and have not found any specific aspect that I don't like. It has been excellent for my needs and meetings.

Switched from

[Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/189929/Callbridge/reviews/)

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