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Callbridge

Callbridge

4.5 (26)
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What is Callbridge?

Callbridge is a leading video and audio meeting solution. Features include custom dial-ins with custom greetings, transcriptions with sentiment analysis, AI-driven meeting summaries, and high-level security and privacy. There are no time limits on calls and we can provide multiple dial-ins located all over the world including 1-800, toll-free numbers.

Do you work for iotum?Manage this profile page
Gallery and Speaker View
Virtual Backgrounds
Pinned Speaker
Meeting Transcription using AI
Annotation & Laser Pointer

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How much is Callbridge?

Starting From:
$14.99 Per Month
Pricing Model: Per Feature
  • Yes, has free trial
  • No free version

Callbridge Features

What solutions does Callbridge provide?

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Callbridge Reviews

Showing 5 of 26 reviews
Overall
4.5
Ease of Use
4.7
Customer Service
4.7

Pros

  • It has been fantastic for us during the Covid Season. I have also appreciated Callbridge prompt service.

  • The ease of using the online portal to schedule meetings, download recordings, and invite participants made this product attractive. Clean and concise interface.

  • Many of our members have been very grateful to be able to participate in our services during a time when they could not attend a local church so for that we are immensely grateful.

  • It is by far the best platform for teaching music lessons due to its superior audio and it’s high quality recording.

Cons

  • We don't use the system very often, and typically it works OK, however, lately, it's been VERY difficult to the point that we may no longer want to use it.

  • Participants freezing and echoeing even double echo.

  • While using my laptop I can still have the same problems but I found it disturbing when in the middle of a call my camera turned on without me touching my computer.

  • The audio for background when you call in doesn't work the upload properly, and SMS reminders for participants are not working well.

Most Helpful Reviews for Callbridge

Kapil R. avatar
Kapil R.
Managing Director
E-Learning, 201-500 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 6, 2021

"The Best Conferencing Solution"

Overall: Our overall experience with CallBridge has been excellent. They are refreshingly different and deserve to go places.

Pros: I have been with the conferencing industry since 1996 and have used almost every other product in the market. Compared to their competitors, Callbridge is the best product. It is robust, sturdy, and has excellent support. It is also continuously updated and enhanced with new features. It is also inexpensive.

Cons: I would have preferred open API access to help us integrate applications.

Reasons for Choosing Callbridge: Better product and support
Reasons for Switching to Callbridge: Better product and support

Vendor Response

By iotum on July 16, 2021
Thank you Kapil!
Pastor T.
Pastor
Religious Institutions, Self-employed
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 28, 2023

"A great communication for online church activities and team collaboration."

Overall: The product is really great. The thing that helped make my decision was the fact if I need help, I can call up and talk to someone. That is a big thing with me. Some of the companies, you have to send in a email or submit a ticket and they wait a day or two. I like being able to pick up the phone and call support.

Pros: I like to be able to schedule a meeting and send out the invites.

Cons: If I want someone to use the product, I have to log them in first and they can have a meeting on my behalf. If not, I am relegated to do everything.

Alternatives Considered: Zoom Workplace, Microsoft Teams and Google Meet
Reasons for Choosing Callbridge: The pricing tier for the features, the ease of configuring the product so our church could use and the fact that if I got stuck, I could call support. For me, it was an easy choice.
Switched From: Zoom Workplace and Google Meet
Reasons for Switching to Callbridge: The pricing tier for the features, the ease of configuring the product so our church could use and the fact that if I got stuck, I could call support. For me, it was an easy choice to switch.
Rita S.
Therapist
Mental Health Care, Self-employed
Used the software for: Less than 6 months
Overall Rating
3.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
July 24, 2023

"Great Customer Support"

Overall: I have been somewhat satisfied with Callbridge. Their customer support keeps me here, but I wish that my sessions didn't freeze up as much as they do.

Pros: I was drawn to Calbridge due to their great live customer support

Cons: The video is not the best, frequently the person freezes

Switched From: Zoom Workplace
Reasons for Switching to Callbridge: There was a problem with my ZOOM video. I could not get any decent customer service. They just kept sending me articles that I had already read. Finally they set up a live zoom call and the matter was resolved in 5 min. By then I had already switched
Julie D.
Executive Director
Non-Profit Organization Management, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
3.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
July 31, 2023

"Board Meeting"

Pros: Easy to use. The directions are easy to understand

Cons: I think that zoom does everything that is needed and not as expensive

Alternatives Considered: Zoom Workplace
Reasons for Choosing Callbridge: Again it was already in place here.
Switched From: Zoom Workplace
Reasons for Switching to Callbridge: This was the program that was bought for this organization
Greg S.
President
Civic & Social Organization, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
June 25, 2020

"Great for Small Business or Organizations"

Overall: Initially, we had problems with sound quality. This was eliminated with the use of headsets. The service CallBridge provides is great. We use teleconferencing about 25 times a year with less than 20 participants. CallBridge has fulfilled our needs admirably at low cost.

Pros: Simple to use. Great quality sound and video. Ability to use computer or phone to join the conference. A lot of local call-in numbers across the country and world with more being added often.

Cons: Maximum participants is 100 online and 100 phone-in. Not enough for our AGM.

Alternatives Considered: Zoom Workplace and Google Meet
Reasons for Choosing Callbridge: CallBridge was a low-cost solution that gave us ease of use, quality and reliability.
Reasons for Switching to Callbridge: We wanted a lower cost solution with more capabilities.

Vendor Response

By iotum on July 6, 2020
Thank you for taking the time to give us your review, Greg! We're very happy that you liked the conferencing experience on Callbridge!