---
title: "Covideo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Covideo Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more."
source_url: "https://www.capterra.com/p/190001/Covideo/"
page_type: "product"
language: "en"
---

# 

 Covideo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Covideo

## What is Covideo?

Your email marketing, customer engagement, sales enablement, and communications management will never look the same when you tap into the power video messaging. Record, send, and track with just a few clicks for real-time results. Record from your computer or phone, share via email, SMS text, or your CRM, and track your efforts with robust analytics. Covideo integrates with your other tech—Gmail, LinkedIn, Salesforce, Office 365, Chrome, and more. Cut through the inbox clutter with Covideo.

## What is Covideo used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[Video Marketing](https://www.capterra.com/video-marketing-software/)

Top alternative

Featured

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$69

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Covideo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.covideo.com&name=Covideo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Covideo

4.9 (34)

VS.

[4.7 (24,174)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$69

Flat Rate, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (34)

Ease Of Use

4.6 (4,062)

Value For Money

4.9 (27)

Value For Money

4.5 (2,864)

Customer Service

4.9 (33)

Customer Service

4.4 (2,796)

## Covideo alternatives

Highest Rated

[4.8 (524)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (1,787)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (6,989)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Viber](https://www.capterra.com/p/180348/Viber/)

[4.4 (4,062)](https://www.capterra.com/p/180348/Viber/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180348/Viber/)

[View all alternatives](https://www.capterra.com/p/190001/Covideo/alternatives/)

## FAQs about Covideo

Overview

### Which roles and teams benefit most from Covideo?

Covideo is most used by sales and business development teams, admissions and enrollment staff, and executive leaders who need more personal outreach. Sales roles use it to follow up with prospects and increase response rates, while admissions teams engage students, and leaders support relationship-building, recruitment, and stakeholder communication.

Answer based on 34 reviews

Overview

### What company size and industries is Covideo built for?

Covideo is built for small businesses, which make up 65% of reviewers, and is used most in Higher Education at 18%. It serves results-focused teams across B2B and B2C industries, with additional concentration in Education Management and Automotive, each representing 15% of reviewers, plus midsize and enterprise companies.

Answer based on 34 reviews

Features and Usability

### What are the key features of Covideo?

Covideo offers CRM, video capture and editing, video hosting and streaming, and audio/video file upload for creating and managing video content. It also includes automatic transcription, closed captions, customizable branding, annotations, and analytics features such as click tracking, campaign analytics, and real-time reporting.

Integrations

### Which third-party tools and platforms does Covideo integrate with?

Covideo integrates with Microsoft Outlook, Kennect, and TikTok. Microsoft Outlook is the main email integration, while Kennect supports LinkedIn pipeline workflows and TikTok connects video content for student engagement tracking. These integrations cover email, sales automation, and social video use cases.

Answer based on 13 reviews

Getting Started and Support

### What training and onboarding options does Covideo offer?

Covideo provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars cover product overviews and use cases, documentation offers written reference material, and videos provide self-paced learning.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Covideo offer?

Covideo provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. Users describe customer service as helpful and responsive, with questions answered quickly and many issues resolved the same day. Support also helps with setup, implementation, and practical product use, according to customer feedback.

Answer based on 6 reviews

Ease of use

### Is Covideo easy to use for daily video outreach?

Covideo makes daily video outreach easy to learn and quick to use for sales, admissions, and customer-facing teams. Many reviewers describe recording, sending, and email integration as intuitive, with simple training and smooth adoption, though some users mention the teleprompter can take extra effort to set up comfortably.

Answer based on 10 reviews

## Features

AI summary

Based on 3,697 Customer Engagement reviews

Capterra data shows that buyers of customer engagement software rank the following features as their top priorities:

-   **Content Management** (**53%** of reviewers rated this feature as critical)
-   **Engagement Tracking** (**44%**)
-   **Activity Tracking** (**40%**)

Covideo supports all three of the features reviewers rate highest: **Content Management**, **Engagement Tracking**, and **Activity Tracking**. Together, these capabilities help businesses organize and deliver content, monitor how contacts respond, and keep a clear record of customer interactions, allowing teams to improve outreach, follow up at the right time, and build stronger customer relationships.

Content Management

4.7 (16)

37.50% of 16 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Engagement Tracking

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Tracks metrics that provide insight into how a user interacts with any interface or product

Activity Tracking

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Third-Party Integrations

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Customizable Branding

4.8 (25)

32.00% of 25 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Reporting/Analytics

4.6 (19)

21.05% of 19 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Covideo 106 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Annotations: Highlight content and/or make notations about parts of content
- Audio Capture: Record audio or import/upload audio files
- Audio/video file upload: Upload audio and video files
- Automatic Transcription: Use AI to convert voice into text automatically
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Brand Overlay: Branding videos with company logo
- Bulk Uploading: Upload multiple documents at once
- Campaign Analytics: Track and interpret campaign performance metrics
- Caption Service: Human service component to captioning software
- Categorization/Grouping: Organize and group data or items based on various criteria
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Closed Captions: Process of displaying text on a television, video screen, or other visual display
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Content Creation: The ability to create unique content
- Content Library: Centralized repository to store content and assets
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- CRM Integration: Integration with third-party CRM systems
- Custom Development: Development of custom software, web apps, mobile apps, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Storage: Store and organize documents in a centralized system
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Filtering: Find & retrieve relevant data or documents
- Image Library: Store and manage images
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Interactive Content: Allow the audience to interact or engage with the content
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- List Management: Manage contacts across multiple mailing lists
- Media Library: Collection of images, videos and other digital content that can be used
- Mobile Access: Access software remotely via mobile devices
- Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Language: Manage and support multiple languages
- Multimedia Support: Supports various file formats
- Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- Personalization: Adjust communications based on previous interactions or personal preferences
- Preview Functionality: Preview materials before finalizing projects
- Privacy Options: Allows users to secure content and data for any use.
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Recording: Record live video calls to play later
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job
- Screen Capture: Save a screenshot of your desktop as an image
- Screen Recording: Record and save a video file of what is happening on a computer screen
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Social Sharing: Allows businesses to share their videos on social media.
- Speech-to-Text Analysis: Analyze, correct, and monitor speech for transcriptions or recordings
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Subscriber Management: Add or remove subscribers from mailing lists
- Subtitles/Closed Captions: Automatically create subtitles/closed captions
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Text Editing: Edit text as needed
- Text Overlay: Create text to match video content
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Interaction Tracking: Monitor user activity through engagement methods
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Archiving: Allows the upload and storage of videos within the system
- Video Capture: Transcoding an analog video to a digital file for storage
- Video Creation: Create original videos from scratch
- Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions
- Video Hosting: Store, stream and distribute video content across various online platforms.
- Video Management: Store and manage online video content
- Video Streaming: Allows users to view videos without downloading media files
- Video Support: Supports various video file formats
- Video Tagging: Allows videos to be tagged with an identifier to enable easier search
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Voice-Over/Audio: Record voices to add to video content
- Website Analytics: Track and analyze information regarding website visitors
- YouTube Uploading: Upload and share videos with an in-app YouTube integration

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (34)

4.7

Based on 34 reviews

## Pricing

Value for money

4.9 (27)

Free Trial

Basic

$69.00

Flat Rate,Per Month

Value for money

4.9 (27)

4.9

Based on 27 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (33)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (33)

4.9

Based on 33 reviews

## User reviews

Overall rating

4.9

Based on 34 reviews

Filter by rating

5(31)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AT

Ariel T.

HR Manager

Automotive

### "Efficient way to build rapport! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2024

Great way to build rapport with customers! When following up with new sales leads, time is of the essence. It is efficient and convenient to include a quick introduction video vs sending emails with the same information. Great product!

Pros

Engaging, personalized introductions that our customers appreciate!

Cons

I do not have any issues regarding Covideo

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DE

Dawn E.

RV Sales Specialist

Consumer Goods

### "Covideo great for followup videos"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

August 31, 2024

It is fairly easy to use. You can email & text the videos

Pros

Being able to embed the uploaded videos to your CRM with all your website info and headers is a great function.

Cons

There are some glitches when uploading. Not being able to close the app while the video is uploading.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CW

Carly W.

Sales Enablement Specialist

Logistics and Supply Chain

### "Innovative and valuable!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 5, 2023

Working with the product itself and the Covideo team has been nothing but smooth sailing on my end!

Pros

This is the first service I've seen like this and the value that Covideo brings to my team makes me not need to search for another. Their customer service is BEYOND amazing. Not only do we have a designated Covideo rep who is ready to work with all of our team members one-on-one, they also have an incredible admin team who is there to support quickly and efficiently. The value of the product speaks for itself in the responses our reps get from customers who are wow-ed by the approach of something they have usually also never seen before. This service definitely elicits responses, even if just to say how impressed they are!

Cons

The only con that comes to mind with Covideo is one that the Covideo team is actively combatting. That would be my team's hesitation in utilizing the tool to its fullest potential and some camera shyness that accompanies recording oneself. The support from the Covideo team in encouraging and lifting my reps has already seen improvement in their practices.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 11, 2023

Carly, we're BEYOND thrilled you and your team are having such fantastic results leveraging the power of Covideo! We can't wait to see what new and innovative ways you and your team find to reach even greater heights!

AM

Anne Marie B.

Owner

Consumer Services

### "A connection tool like none other"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2023

Pros

In my business, my senior clients are NOT tech savvy and very wary of emails (I get it!) However, my senior clients have Gen X adult children who most likely live out of town and have great concerns over who their parents have hired to help downsize them.Covideo comes to the rescue in building trust and establishing easy communications with these important people! The videos I send (from intros to finished product of a fully set-up new home) take so much stress OUT of a very stressful situation.Perhaps what I like best is that in a world of long, boring emails, my video messages are a reassuring bright light for a family in need. Love it!

Cons

I forget to change the background from fall to winter to spring... Arg! I wish there was a proactive reminder.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

March 8, 2023

Anne Marie, we're thrilled to hear Covideo is helping you keep your clients' families informed and engaged! We're excited to see what other use cases you find for Covideo.

RP

Rodger P.

Nonprofit Consultant

Non-Profit Organization Management

### "Covideo is a game changer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2023

Overall, my experience with Covideo has been wonderful. Thought I am a fairly new user, the number of positive responses I have received from clients and organization partners has been overwhelming.

Pros

Intuitive, value for cost, customer service, versatile, results oriented, implementation strategies provided by Covideo staff.

Cons

Not enough people are using this tool! Industry specific portals/branding/implementation strategies is a little light.

Alternatives considered

[BombBomb](https://www.capterra.com/p/117295/BombBomb/)

Reasons for choosing Covideo

All around better product and service

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 8, 2023

Rodger--we're thrilled to hear you're loving your Covideo experience! We're excited to see the new and creative ways you find to integrate Covideo deeper into your communications!

ES

Erik S.

CMO

Insurance

### "Email Response Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 10, 2023

Very happy thus far with our experience. Have already recommended to several people because this has changed the way we deliver messages to clients.

Pros

The animated thumbnail has drastically improved our email open rates, which leads to more of our connections taking action. It has been fantastic.

Cons

There are a lot of features, which is great, but it can be hard to remember all the features available and I will often forget to turn off or turn on certain features for a campaign.

Reasons for choosing Covideo

Customer service and feature set.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 11, 2023

Erik--we're thrilled that Covideo has been such a game-changer in your open rates, CTAs, and, ultimately, uptick in customers! Always feel free to reach out if you ever have any questions or have any suggestions!

NL

Natalie L.

Senior Associate Director

Education Management

### "Covideo, bringing professionalism and the personal touch to higher education"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 4, 2023

I will continue to implement it no matter where I am working if it is in the budget!

Pros

Not only was this software incredibly easy to use, training others to utilize this feature takes minutes, instead of hours. We love that we can use to it record ourselves so that our customers can get to know us on a more personal basis, but we also love that we can record parts of our campus so that the customer gets to know what they could be investing their time and money in. The customer service is also incredible. Covideo is quick to respond to any issue, and has not had any troubles helping us brainstorm ways to utilize their features to help improve our business.

Cons

There is nothing that I can think of that I dislike about this app.

Alternatives considered

[Slate](https://www.capterra.com/p/233689/Slate/)

Reasons for choosing Covideo

It was much more user-friendly and easy on the eye. The features were more enhanced and not clunky.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 9, 2023

Natalie--We're so excited that Covideo is not only a vital part of your recruitment process, but that its intuitive design and layout has allowed you to implement it among your teams quickly and easily!

KC

Kate C.

Sales Operations

Human Resources

### "GMS Loves Covideo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2022

Internally Covideo has allowed our team to resolve so many technical issues by quickly sending over a quick video of what's going on, rather than trying to send a plain text email over explaining the problem. Our organization has also expanded to 10 new locations, so Covideo has helped make communication office to office extremely easy and efficient so we are all getting the same message. Externally our prospects and customers love getting videos, the feedback has been phenomenal! We know Covideo's software has helped closed multiple sales because of the level of personalization that other competitors just are doing.

Pros

The ease of use with Covideo's software is by far the biggest advantage to our sales team of over 200 users. Implementation and adoption has been a breeze for us because of the customer services along with how easy the software is to use. We have so many success stories from our sales team and get amazing feedback from customers on how they have never seen such personalized marketing!

Cons

N/A - we haven't had any "cons" to the software. We love it all!

Reasons for choosing Covideo

The ease of use and level of customer service.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 14, 2022

Kate--This is great to hear! We love that you're using Covideo to truly connect with your prospects and customers--and also using it internally for quick how-tos and explanations! Covideo is great for outreach, internal office use, work-from-home, troubleshooting, and so many other use cases. We're thrilled with our customers engage the solution in so many ways!

ZS

Zac S.

Director of Admissions

Higher Education

### "Zac Songer - Fisher College"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2022

it has been amazing. easily one of our better and more important partners.

Pros

the product is very easy to use and distribute. we can send "one-off" emails or larger emails with a similar goal. students would rather listen to us for 30 seconds than read another boring email form a college. customer service is also amazing. if i reach out with a question or concern, it's answered extremely quickly.

Cons

there is not a lot of cons with Covideo. i would like an easier integration with Microsoft outlook. .i typically send emails out of our CRM because it is easier or copy/paste the link to send rather than use the integration.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 14, 2022

Zac, we're so glad to hear Covideo is not only saving you time, but is more engaging for your students! We're always looking to enhance our solution, so we're eager to see what your team will do with our continued innovations!

Stephanie T.

CEO

Management Consulting

### "We LOVE Covideo!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2022

Pros

Covideo is super easy to use and we get loads of feedback from prospects, customers and friends of the firm about how much they love receiving our videos. I especially enjoy the integration with Gmail - it makes adding video quicker than writing an email.Finally, the team at Covideo is amazing. Super responsive and helpful. We use many of their best practices - which has led to a really high open rate.

Cons

With all of the new features and enhancements released this year, I'm struggling to come up with anything that is missing or that I don't like.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 14, 2022

Stephanie--We're beyond thrilled to hear Covideo is making such an impact for you and your team! We love hearing about really high open rates!

[View all Reviews](https://www.capterra.com/p/190001/Covideo/reviews/)

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