# Covideo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Covideo Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more. Source: https://www.capterra.com/p/190001/Covideo --- # Covideo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Covideo ## What is Covideo? Your email marketing, customer engagement, sales enablement, and communications management will never look the same when you tap into the power video messaging. Record, send, and track with just a few clicks for real-time results. Record from your computer or phone, share via email, SMS text, or your CRM, and track your efforts with robust analytics. Covideo integrates with your other tech—Gmail, LinkedIn, Salesforce, Office 365, Chrome, and more. Cut through the inbox clutter with Covideo. ## What is Covideo used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Email Marketing](https://www.capterra.com/email-marketing-software/)[Video Marketing](https://www.capterra.com/video-marketing-software/) Top alternative Featured Overall rating Based on 34 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $69 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Covideo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.covideo.com&name=Covideo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Covideo 4.9 (34) VS. [4.8 (474)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting Price $69 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (34) Ease Of Use 4.9 (474) Value For Money 4.9 (27) Value For Money 4.8 (419) Customer Service 4.9 (33) Customer Service 4.7 (409) ## Covideo alternatives [4.7 (24,100)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,972)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/190001/Covideo/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Branding 4.8 (25) 32.00% of 25 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Reporting/Analytics 4.6 (19) 21.05% of 19 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Video Editing 4.5 (17) 17.65% of 17 reviewers that rated this feature as important or highly important Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Content Management 4.7 (16) 37.50% of 16 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Video Creation 4.9 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Create original videos from scratch Media Library 4.9 (9) 22.22% of 9 reviewers that rated this feature as important or highly important Collection of images, videos and other digital content that can be used Covideo 106 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Highlight content and/or make notations about parts of content Record audio or import/upload audio files Upload audio and video files Use AI to convert voice into text automatically Create backups and provide methods to recover deleted/lost data Track visitors'/audience's responses across web pages and other optimized content Branding videos with company logo Upload multiple documents at once Track and interpret campaign performance metrics Human service component to captioning software Organize and group data or items based on various criteria Track the amount of clicks on individual products to measure campaign results Process of displaying text on a television, video screen, or other visual display Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information The ability to create unique content Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Integration with third-party CRM systems Development of custom software, web apps, mobile apps, etc. Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store and organize documents in a centralized system Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Find & retrieve relevant data or documents Store and manage images Track interaction history by documenting conversations for contacts Allow the audience to interact or engage with the content Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Manage contacts across multiple mailing lists Collection of images, videos and other digital content that can be used Access software remotely via mobile devices Optimize content to ensure it is easily accessible for mobile users Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Supports various file formats Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Record the audio of phone conversations for quality assurance purposes Adjust communications based on previous interactions or personal preferences Preview materials before finalizing projects Allows users to secure content and data for any use. Analyze and gain insights into data in real-time Receive data and information in real time Active reporting of data and metrics Record live video calls to play later Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Set & manage permission levels based on user roles and restrict access to only authorized individuals Process of training new hires by providing them with sales tools and knowledge needed to complete the job Save a screenshot of your desktop as an image Record and save a video file of what is happening on a computer screen Search and filter data across systems to locate required information by entering keywords or certain criteria Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Allows businesses to share their videos on social media. Analyze, correct, and monitor speech for transcriptions or recordings Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Add or remove subscribers from mailing lists Automatically create subtitles/closed captions Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Edit text as needed Create text to match video content Set up connections to third-party platforms to improve business processes Monitor user activity through engagement methods Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Allows the upload and storage of videos within the system Transcoding an analog video to a digital file for storage Create original videos from scratch Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Store, stream and distribute video content across various online platforms. Store and manage online video content Allows users to view videos without downloading media files Supports various video file formats Allows videos to be tagged with an identifier to enable easier search Interact with data visualization elements, such as charts and graphs, to drill down into data Record voices to add to video content Track and analyze information regarding website visitors Upload and share videos with an in-app YouTube integration Get Advice We can help you find the software with the features you need. Features 4.7 (34) 4.7 Based on 34 reviews ## Pricing Value for money 4.9 (27) Free Trial Basic $69.00 Flat Rate,Per Month Value for money 4.9 (27) 4.9 Based on 27 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (33) 4.9 Based on 33 reviews ## User reviews Overall rating 4.9 Based on 34 reviews Filter by rating 5(31) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AT Ariel T. HR Manager Automotive ### "Efficient way to build rapport! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2024 Great way to build rapport with customers! When following up with new sales leads, time is of the essence. It is efficient and convenient to include a quick introduction video vs sending emails with the same information. Great product! Pros Engaging, personalized introductions that our customers appreciate! Cons I do not have any issues regarding Covideo Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DE Dawn E. RV Sales Specialist Consumer Goods ### "Covideo great for followup videos" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 August 31, 2024 It is fairly easy to use. You can email & text the videos Pros Being able to embed the uploaded videos to your CRM with all your website info and headers is a great function. Cons There are some glitches when uploading. Not being able to close the app while the video is uploading. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Carly W. Sales Enablement Specialist Logistics and Supply Chain ### "Innovative and valuable!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2023 Working with the product itself and the Covideo team has been nothing but smooth sailing on my end! Pros This is the first service I've seen like this and the value that Covideo brings to my team makes me not need to search for another. Their customer service is BEYOND amazing. Not only do we have a designated Covideo rep who is ready to work with all of our team members one-on-one, they also have an incredible admin team who is there to support quickly and efficiently. The value of the product speaks for itself in the responses our reps get from customers who are wow-ed by the approach of something they have usually also never seen before. This service definitely elicits responses, even if just to say how impressed they are! Cons The only con that comes to mind with Covideo is one that the Covideo team is actively combatting. That would be my team's hesitation in utilizing the tool to its fullest potential and some camera shyness that accompanies recording oneself. The support from the Covideo team in encouraging and lifting my reps has already seen improvement in their practices. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 11, 2023 Carly, we're BEYOND thrilled you and your team are having such fantastic results leveraging the power of Covideo! We can't wait to see what new and innovative ways you and your team find to reach even greater heights! AM Anne Marie B. Owner Consumer Services ### "A connection tool like none other" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2023 Pros In my business, my senior clients are NOT tech savvy and very wary of emails (I get it!) However, my senior clients have Gen X adult children who most likely live out of town and have great concerns over who their parents have hired to help downsize them.Covideo comes to the rescue in building trust and establishing easy communications with these important people! The videos I send (from intros to finished product of a fully set-up new home) take so much stress OUT of a very stressful situation.Perhaps what I like best is that in a world of long, boring emails, my video messages are a reassuring bright light for a family in need. Love it! Cons I forget to change the background from fall to winter to spring... Arg! I wish there was a proactive reminder. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 8, 2023 Anne Marie, we're thrilled to hear Covideo is helping you keep your clients' families informed and engaged! We're excited to see what other use cases you find for Covideo. RP Rodger P. Nonprofit Consultant Non-Profit Organization Management ### "Covideo is a game changer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2023 Overall, my experience with Covideo has been wonderful. Thought I am a fairly new user, the number of positive responses I have received from clients and organization partners has been overwhelming. Pros Intuitive, value for cost, customer service, versatile, results oriented, implementation strategies provided by Covideo staff. Cons Not enough people are using this tool! Industry specific portals/branding/implementation strategies is a little light. Alternatives considered [BombBomb](https://www.capterra.com/p/117295/BombBomb/) Reasons for choosing Covideo All around better product and service Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2023 Rodger--we're thrilled to hear you're loving your Covideo experience! We're excited to see the new and creative ways you find to integrate Covideo deeper into your communications! ES Erik S. CMO Insurance ### "Email Response Game Changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 10, 2023 Very happy thus far with our experience. Have already recommended to several people because this has changed the way we deliver messages to clients. Pros The animated thumbnail has drastically improved our email open rates, which leads to more of our connections taking action. It has been fantastic. Cons There are a lot of features, which is great, but it can be hard to remember all the features available and I will often forget to turn off or turn on certain features for a campaign. Reasons for choosing Covideo Customer service and feature set. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 11, 2023 Erik--we're thrilled that Covideo has been such a game-changer in your open rates, CTAs, and, ultimately, uptick in customers! Always feel free to reach out if you ever have any questions or have any suggestions! NL Natalie L. Senior Associate Director Education Management ### "Covideo, bringing professionalism and the personal touch to higher education" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2023 I will continue to implement it no matter where I am working if it is in the budget! Pros Not only was this software incredibly easy to use, training others to utilize this feature takes minutes, instead of hours. We love that we can use to it record ourselves so that our customers can get to know us on a more personal basis, but we also love that we can record parts of our campus so that the customer gets to know what they could be investing their time and money in. The customer service is also incredible. Covideo is quick to respond to any issue, and has not had any troubles helping us brainstorm ways to utilize their features to help improve our business. Cons There is nothing that I can think of that I dislike about this app. Alternatives considered [Slate](https://www.capterra.com/p/233689/Slate/) Reasons for choosing Covideo It was much more user-friendly and easy on the eye. The features were more enhanced and not clunky. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2023 Natalie--We're so excited that Covideo is not only a vital part of your recruitment process, but that its intuitive design and layout has allowed you to implement it among your teams quickly and easily! KC Kate C. Sales Operations Human Resources ### "GMS Loves Covideo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2022 Internally Covideo has allowed our team to resolve so many technical issues by quickly sending over a quick video of what's going on, rather than trying to send a plain text email over explaining the problem. Our organization has also expanded to 10 new locations, so Covideo has helped make communication office to office extremely easy and efficient so we are all getting the same message. Externally our prospects and customers love getting videos, the feedback has been phenomenal! We know Covideo's software has helped closed multiple sales because of the level of personalization that other competitors just are doing. Pros The ease of use with Covideo's software is by far the biggest advantage to our sales team of over 200 users. Implementation and adoption has been a breeze for us because of the customer services along with how easy the software is to use. We have so many success stories from our sales team and get amazing feedback from customers on how they have never seen such personalized marketing! Cons N/A - we haven't had any "cons" to the software. We love it all! Reasons for choosing Covideo The ease of use and level of customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2022 Kate--This is great to hear! We love that you're using Covideo to truly connect with your prospects and customers--and also using it internally for quick how-tos and explanations! Covideo is great for outreach, internal office use, work-from-home, troubleshooting, and so many other use cases. We're thrilled with our customers engage the solution in so many ways! ZS Zac S. Director of Admissions Higher Education ### "Zac Songer - Fisher College" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2022 it has been amazing. easily one of our better and more important partners. Pros the product is very easy to use and distribute. we can send "one-off" emails or larger emails with a similar goal. students would rather listen to us for 30 seconds than read another boring email form a college. customer service is also amazing. if i reach out with a question or concern, it's answered extremely quickly. Cons there is not a lot of cons with Covideo. i would like an easier integration with Microsoft outlook. .i typically send emails out of our CRM because it is easier or copy/paste the link to send rather than use the integration. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2022 Zac, we're so glad to hear Covideo is not only saving you time, but is more engaging for your students! We're always looking to enhance our solution, so we're eager to see what your team will do with our continued innovations! Stephanie T. CEO Management Consulting ### "We LOVE Covideo!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2022 Pros Covideo is super easy to use and we get loads of feedback from prospects, customers and friends of the firm about how much they love receiving our videos. I especially enjoy the integration with Gmail - it makes adding video quicker than writing an email.Finally, the team at Covideo is amazing. Super responsive and helpful. We use many of their best practices - which has led to a really high open rate. Cons With all of the new features and enhancements released this year, I'm struggling to come up with anything that is missing or that I don't like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 14, 2022 Stephanie--We're beyond thrilled to hear Covideo is making such an impact for you and your team! We love hearing about really high open rates! [View all Reviews](https://www.capterra.com/p/190001/Covideo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)