# Page 2 | Covideo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Covideo the right Customer Engagement solution for you? Explore 34 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190001/Covideo/reviews --- Covideo 4.9 (34) [View alternatives](https://www.capterra.com/p/190001/Covideo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Covideo ## Showing most helpful reviews Showing 26-34 of 34 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AMB Anne Marie B. Owner Consumer Services Used the software for: 1-2 years ### "A connection tool like none other" February 22, 2023 5.0 Pros In my business, my senior clients are NOT tech savvy and very wary of emails (I get it!) However, my senior clients have Gen X adult children who most likely live out of town and have great concerns over who their parents have hired to help downsize them.Covideo comes to the rescue in building trust and establishing easy communications with these important people! The videos I send (from intros to finished product of a fully set-up new home) take so much stress OUT of a very stressful situation.Perhaps what I like best is that in a world of long, boring emails, my video messages are a reassuring bright light for a family in need. Love it! Cons I forget to change the background from fall to winter to spring... Arg! I wish there was a proactive reminder. Review Source Response from Covideo March 8, 2023 Anne Marie, we're thrilled to hear Covideo is helping you keep your clients' families informed and engaged! We're excited to see what other use cases you find for Covideo. CG Craig G. BDC Manager Automotive Used the software for: Less than 6 months ### "Set yourself apart" December 8, 2022 5.0 Our experience with Covideo has been great. The sales people are really starting to have fun with it. We are now using video as part of our process when responding to customer through text and email. Pros I really like how professional the email looks to the customer. With a picture of the dealership in the background and sales person's contact information, it give the customer a great feeling that they are dealing with a professional. Cons We really don't have any Cons. It integrates well with our CRM. Review Source Response from Covideo December 14, 2022 Craig--We're thrilled Covideo is adding the professional appearance to set your dealership apart! We can't wait to see what your team continues to come up with. Luca T. SEM Specialist & Social Media Advertiser Marketing and Advertising Used the software for: I used a free trial ### "Software semplice da usare per generare più engagement nella strategia di e-mail marketing" November 19, 2022 4.0 Positiva. Metodo semplice e intuitivo per creare una strategia DEM che possa differenziarsi. Pros Il percorso di creazione video e invio è molto semplice e intuitivo. Cons Non ho riscontrato nessun inconveniente degno di nota. Switched from [Mime Post](https://www.capterra.com/p/230915/Mime-Post/) Per testare nuove strategie di Direct Email Marketing. Review Source Response from Covideo December 5, 2022 We're thrilled you're loving your Covideo experience! We look forward to seeing the new and exciting ways you continue to use Covideo to delight your customers! AH April H. Vice President of Adult Education Education Management Used the software for: Less than 6 months ### "Just as easy as using your iPhone " December 6, 2022 5.0 It is an excellent feature I have enjoyed and everyone really loves this new form of engagement. Our company went from 1 user to 10 users. Pros The recording is just one button! The other features take a quick second to learn but are also user friendly. Cons Some features were not easy to find so I had to ask a rep. But my rep was amazing and explained it in very simple terms- thank you \[SENSITIVE CONTENT\] !! Review Source Response from Covideo December 8, 2022 April, we're hyped you and your team are having such success with Covideo! We can't wait to see what new ways you find to use Covideo for continued wins! GM Giovani M. Business Development Analyst Financial Services Used the software for: Less than 6 months ### "Covideo is a great tool for sales & BUS DEV" December 7, 2022 5.0 Pros It’s not a cold call or a normal email. It’s a co-video. It’s like another secret tool I can use for my outreach. It’s powerful. I’ve been able to reach people and get their attention using voice video that I wasn’t able to before. Cons I don’t rly have any complaints. Maybe better integration analytically with our CRM system (hubspot) but that’s about it Review Source Response from Covideo December 8, 2022 Giovani, we're so glad Covideo is such a great tool for your sales and business development! We're excited to continue aiding your successes! ES Erik S. CMO Insurance Used the software for: 6-12 months ### "Email Response Game Changer" January 10, 2023 5.0 Very happy thus far with our experience. Have already recommended to several people because this has changed the way we deliver messages to clients. Pros The animated thumbnail has drastically improved our email open rates, which leads to more of our connections taking action. It has been fantastic. Cons There are a lot of features, which is great, but it can be hard to remember all the features available and I will often forget to turn off or turn on certain features for a campaign. Reason for choosing Covideo Customer service and feature set. Review Source Response from Covideo January 11, 2023 Erik--we're thrilled that Covideo has been such a game-changer in your open rates, CTAs, and, ultimately, uptick in customers! Always feel free to reach out if you ever have any questions or have any suggestions! MA Meghan A. Regional Solutions Director Information Technology and Services Used the software for: 6-12 months ### "COVIDEO - Better Way of Delivering a Message" December 8, 2022 5.0 The Covideo team is top notch! They really are dedicated to ensuring you succeed with their software and services. Pros Sometimes when we use just email -- people can infer the wrong tone of what you ate trying to say. I love that with Covideo you can deliver a message -- exactly the way you intend it to be. It leaves nothing for interpretation and it is a fun way to engage with partners and customers. Cons I personally cannot find a negative -- except would love an actual timing bar at the bottom of videos. Review Source Response from Covideo December 9, 2022 Meghan--You're absolutely right, Covideos are such a great way to eliminate misinterpretation and show off your personality! We're so glad you're using Covideo as part of your successful process! ZB Zoe B. Admissions Counselor Higher Education Used the software for: Less than 6 months ### "SO Easy for Student Engagement!" December 7, 2022 5.0 I feel like it makes it really easy to connect with my potential students and see who is interested in connecting back with me. Pros I love that it lets me add easy links so that my students can get what they need from within the video. Cons If you quick copy the video, the users who see it aren't listed. Review Source Response from Covideo December 9, 2022 Zoe--We're so glad Covideo is helping you better engage with your students! Leveraging the power of video to create true connections is a big part of Covideo's success! KW Kim W. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "COVIDEO Review" December 8, 2022 5.0 It is fun and easy to use. Pros It is a fun way to communicate, rather than a boring email. Also helps engage new contacts and helps to build rapport right from the beginning. Cons Nothing, it is great and easy to use and the customer support is fantastic. Review Source Response from Covideo December 9, 2022 Kim, we're thrilled to hear Covideo is helping you build and maintain rapport as part of your outreach! 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