# OpenText Identity Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about OpenText Identity Manager Software - reviews, pricing plans, popular comparisons to other Identity Management products and more. Source: https://www.capterra.com/p/190058/NetIQ-IDM --- # OpenText Identity Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) OpenText Identity Manager ## What is OpenText Identity Manager? Identity Manager automates the provisioning and de-provisioning of users, centralizes access administration and ensures every user has one identity. It is easy to deploy, protects against compliance violations by enforcing policy and controls, and makes provisioning resources as well as revoking them an immediate action. It integrates an advanced identity and access management (IAM), roles, policies, workflow, and reporting into one comprehensive solution. ## What is OpenText Identity Manager used for? [Identity Management](https://www.capterra.com/identity-management-software/)[Password Management](https://www.capterra.com/password-management-software/)[Access Governance](https://www.capterra.com/access-governance-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$35 Flat Rate, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OpenText Identity Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.opentext.com/&name=OpenText Identity Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OpenText Identity Manager 4.8 (5) VS. [4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting Price CA$35 Flat Rate, One Time Starting Price $3 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (5) Ease Of Use 4.5 (267) Value For Money 4.3 (3) Value For Money 4.4 (224) Customer Service 4.3 (4) Customer Service 4.5 (222) ## OpenText Identity Manager alternatives [4.7 (141)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (937)](https://www.capterra.com/p/119653/Okta/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (214)](https://www.capterra.com/p/210695/Bitwarden/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/190058/NetIQ-IDM/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Access Management Control and manage access to company resources Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Credential Management Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Encrypted Password Storage Passwords are stored in an encrypted format Multi-Factor Authentication Request two or more credentials to prove user's identity before granting access to systems OpenText Identity Manager 14 features Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Control and manage access to company resources Track and manage adherence to policies for any service, product, process, or supplier Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Passwords are stored in an encrypted format Request two or more credentials to prove user's identity before granting access to systems Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Securely access passwords from any device Create, manage, and track policies and procedures within an organization Control, monitor, and secure privileged accounts and their access to critical data and IT applications Initiate collection and analysis of known risks Enable end users to request access or request changes to their account privileges Allow users to access multiple services after entering their login credentials once Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.3 (3) Free Trial Basic CA$35.00 Flat Rate,One Time Value for money 4.3 (3) 4.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (4) 4.3 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Senior Architect Information Technology and Services ### "Best Overall IDM Product on the Market" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 March 13, 2019 In my experience this is the most comprehensive and full-featured IDM suite on the market. It does what they promise it will do. It does not require a great deal of customization, but you can customize it to whatever degree you wish. It works well with the other NetIQ IAM solutions which makes for a comprehensive Identity solution for your organization. I've been in the IAM business for 20+ years and in my opinion this is the best product on the market. Pros Multi-Platform support, Numerous out-of-the-box Connectors that are fairly easy to configure for basic functionality, Great comprehensive feature set and easily extensible with for IG Cons Since the Micro Focus takeover they seem to be scaling back on their support staff. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DE Diego Ernesto F. Consultant and Technical Specialist in Security and Identity Management Computer & Network Security ### "NetIQ IDM, the most solid Identity Management solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 25, 2018 I worked for 7 years implementing these solutions, all with total success, it is something really remarkable. Pros The most important feature is, without a doubt, the ability to connect with virtually any type of system, its ability to personalize is unparalleled, and the clarity during debugging is excelent. In addition, its capacity for self-service for the end user, based on the 'role based provisioning module', makes this tool a great way to manage access to systems in an automated way, in companies of all sizes. Cons The learning curve for implementation is not too fast. Due to the high degree of personalization that this solution has, you often need to have certified people. However, there is nothing against the product itself that can be mentioned, it is a solid and flexible product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Scott B. Senior Architect Information Technology and Services ### "Phenomenal Enterprise Provisioning Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 28, 2018 Pros The NetIQ IDM suite does most everything a business needs in a provisioning solutions. I have found it to be stable, provide excellent performance, a strong feature set, and very secure. It requires professional assistance in setting up, but it provides a much better ROI than other provisioning products. Cons You do need someone with good experience with this package in order to add functionality. I have found that there are not as many resources available in the market as with some other offerings. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Account Manager Computer & Network Security ### "Powerful software for digital identity" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 9, 2018 Pros It's very easy to comply to the GDPR requirements with this product. Verifies the user identities and with combination with Access manager can give you full visibility about who,when and why is doing something in your envirinment. Cons Sometimes is difficult to new user to jump into the interface and they needs to be supervised by experienced one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Georges B. Expert Advisor, Security Solutions ### "If there is a sentence I could use to define the NetIQ IDM solution it would be this: ease of use !" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 January 12, 2016 This software is not only easy to install with the multi-platform installation (Windows / Linux) but also easy to configure with the pre-configured policies and rules. The hardest part is really to define internal processes because once it's done putting them all together within the policies is easy as 1,2,3. You have more connectors (at least to my knowledge) for this solution than any other that are waiting to be installed, configured and deployed through one single application by using only drag and drop and point and click (almost code free, XML code is being build with the click and point). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)