--- title: "Ezus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ezus Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more." source_url: "https://www.capterra.com/p/190113/Esus/" page_type: "product" language: "en" --- # Ezus Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ezus ## What is Ezus? Ezus is the most powerful all-in-one software for travel professionals. It covers all aspects of travel production, sales and operations. Production & Customization - Intuitive itinerary builder - Comprehensive travel quotation system - Customized documents generation using your templates (PPT, Word, PDF) - Your own catalog and/or AI-generated content - Easy data import and API synchronization - Custom workflows, integrations and webhooks Sales & Customer Management - Integrated CRM (clients & travellers) - Dedicated trip space with "Pay" button - Secure and user-friendly payment links Operations & Financial Control - Margin management - Supplier purchases - Mailbox sync - Advanced invoicing - Forecast vs. actual financials - Custom fields, exports, filters, workflows - Multi-currency, multi-branding, multi-language, multi-agency support, task boards, automatic messaging... Dedicated Support - Personalized onboarding - Daily assistance via real-time chat - Ongoing follow-ups ## What is Ezus used for? [Travel Agency](https://www.capterra.com/travel-agency-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)[Travel Management](https://www.capterra.com/travel-management-software/) Top alternative Featured Overall rating Based on 61 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Starting price €75 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ezus?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://ezus.io&name=Ezus) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ezus 4.7 (61) VS. [4.8 (527)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting Price €75 Per User, Per Month Starting Price $79 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (61) Ease Of Use 4.7 (527) Value For Money 4.5 (59) Value For Money 4.7 (501) Customer Service 4.9 (61) Customer Service 4.8 (521) ## Ezus alternatives [4.7 (467)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/) Starting price $145.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/190113/Esus/alternatives/) ## FAQs about Ezus Overview ### What problems does Ezus solve? Ezus solves slow, fragmented travel proposal and tour-building workflows by centralizing client files, supplier data, budgets, quotations, invoices, and itineraries in one system. Travel agencies, tour operators, DMCs, reservations teams, and operations staff use it to reduce manual document creation, speed up customized offers, improve interdepartmental coordination, and track trips from inquiry to completion. Answer based on 51 reviews Overview ### Which roles and teams benefit most from Ezus? Ezus is most used by travel designers, operations managers, and agency leaders such as general managers, directors, and founders. These teams rely on it to build tailored itineraries, coordinate production workflows, streamline sales proposals, and manage travel operations with better efficiency, consistency, and visibility across client projects. Answer based on 61 reviews Overview ### What company size and industries is Ezus built for? Ezus is built for small travel businesses, with 100% of reviewers from small companies and 62% in Leisure, Travel & Tourism. It serves tailor-made travel agencies, DMCs, and tour operators, with additional use in Events Services at 15% and Hospitality at 11%, especially for travel agency work. Answer based on 61 reviews Features and Usability ### What are the key features of Ezus? Ezus includes core travel agency features like itinerary creation, quotes/estimates, invoice management, CRM, and supplier management. Its differentiators are travel proposal creation with customizable documents, linked budget and margin tracking, package creation, and a client portal that centralizes travel documents and booking follow-up. Answer based on 40 reviews Integrations ### Which third-party tools and platforms does Ezus integrate with? Ezus integrates with over 20 third-party tools, including Gmail, Google Maps, Slack, Stripe, Typeform, Mailchimp, WordPress, and Zapier. It also connects with CRM and finance platforms such as HubSpot CRM, Salesforce Sales Cloud, Xero, Sage CRM, and Pennylane, plus travel-related tools like mTrip. Answer based on 10 reviews Getting Started and Support ### How good is Ezus support for teams? Ezus gives travel teams responsive support and a centralized workspace that makes daily coordination easier. Many agencies mention helpful onboarding, quick answers, and regular product updates, especially during setup or migration. Some teams need time to learn the system at first, and finance features can take longer to master. Answer based on 20 reviews Getting Started and Support ### How easy is it to onboard and train a team on Ezus? Ezus offers onboarding through live online sessions, webinars, videos, and documentation. Reviewers say day-to-day users, including nontechnical staff, usually get comfortable quickly with clear training and responsive support. Admins or teams handling setup, customization, and migration often need more time, practice, and structured training to use the platform fully. Answer based on 17 reviews Getting Started and Support ### What customer support options does Ezus offer, and how do users rate the experience? Ezus offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and accessible, with quick answers, strong training, and attentive follow-up. A few mention outdated help content, limited training depth, or occasional onboarding gaps with newer staff. Answer based on 33 reviews Features and Usability ### How well does Ezus create travel proposals? Ezus helps travel agencies create polished, branded travel proposals quickly while linking itineraries, budgets, and client data in one place. DMCs, group tour operators, and startup agencies value the customization, professional presentation, and easier quotation workflow. Some teams mention an early learning curve, especially when adapting templates and internal content. Answer based on 19 reviews ## Features AI summary Based on 432 Travel Agency reviews Capterra reviewers point to these as the top priorities when choosing travel agency software: - **Online Booking** (**58%** of reviewers rated this feature as critical) - **Reservations Management** (**46%**) - **Payment Processing** (**42%**) Ezus supports all three of the features buyers rate most highly: **Online Booking**, **Reservations Management**, and **Payment Processing**. Together, these capabilities help travel businesses accept bookings online, manage reservations accurately, and process payments in one system, allowing teams to save time, reduce manual work, and deliver a smoother customer experience. Reservations Management 4.5 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Payment Processing 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Booking Management 4.6 (13) 53.85% of 13 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Itinerary Creation 4.5 (23) 69.57% of 23 reviewers that rated this feature as important or highly important Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Electronic Payments 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services For Travel Agencies 4.8 (21) 52.38% of 21 reviewers that rated this feature as important or highly important Serves travel agencies Ezus 48 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Categorization/Grouping: Organize and group data or items based on various criteria - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Client Management: Manage contact details and communication with clients - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Electronic Payments: Electronically collect payments for goods or services - ERP integration: Integrate with existing ERP systems - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Travel Agencies: Serves travel agencies - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Package Creation: Sell multiple products or services together, as a set - Payment Processing: Accept, record, and reconcile financial transactions - Policy Management: Create, manage, and track policies and procedures within an organization - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Restriction Management: Establish limitations based on certain conditions - Sales Pipeline Management: Pipeline view and tracking lead status - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (61) 4.5 Based on 61 reviews ## Pricing Value for money 4.5 (59) [View pricing plan details](https://www.capterra.com/p/190113/Esus/pricing/) Professional €75.00 Per User,Per Month Premium €100.00 Per User,Per Month Enterprise Contact Vendor for Pricing Value for money 4.5 (59) 4.5 Based on 59 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (61) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (61) 4.9 Based on 61 reviews ## User reviews Overall rating 4.7 Based on 61 reviews Filter by rating 5(47) 4(10) 3(3) 2(1) 1(0) Mentioned topic Sorted by most recent HC Hugo C. Co founder Events Services ### "Ezus experience for DMC in Provence" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 A powerful tool for a boutique DMC — it centralises everything from proposals to margin tracking in one place. Still getting familiar with all the features, but it's clearly built for our industry. Pros The ability to manage the full commercial workflow in one place — from building detailed travel proposals with itemised costs to tracking margins per project. As a boutique DMC, having a clear view of profitability before and after each trip is exactly what we needed. The proposal format is also professional enough to send directly to agency partners without additional formatting work." Cons The finance section takes a bit of time to get comfortable with, but the onboarding team made the whole process very smooth. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NK Nadia K. Sales director Leisure, Travel & Tourism ### "A Reliable Platform for travel agencies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2026 We have been using Ezus for the past 7 months and so far we are very satisfied with the platform. It helps us create professional and visually appealing travel proposals efficiently while keeping all information centralized. The tool is intuitive and continues to improve, making it a valuable solution for our team. Pros It helps us keep all the information in one place and saves our team a lot of time. The platform is quite intuitive and practical for our daily work. Cons In the beginning the platform felt a bit complex when starting to use it, and some features take time to fully understand. However, once you get used to it, it becomes much easier to work with. Some tools for managing group travel (GIR type groups) are still missing but they are working on that. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FC FREDDY C. MANAGER Hospitality ### "Work Team EC" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 7, 2025 It's been really good, I love their customer service; it's very personalized and they're always attentive to any questions we have. Pros The Ezus system is very easy to integrate with our company's internal system; it has a lot of versatility that helps with the rapid integration of processes. Cons I would say that what needs improvement is reaching 1 month of integration, in order to implement it as quickly as possible. Alternatives considered [Travel Compositor](https://www.capterra.com/p/189409/TravelC/) Reasons for choosing Ezus Ezus fits very well with our company's administrative and commercial processes Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AG Alexandrine G. Fondatrice Leisure, Travel & Tourism ### "L'outil essentiel pour notre fonctionnement " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2025 Ezus est la seule plateforme qui correspond parfaitement à nos attentes. C'est une entreprise sérieuse, en recherche contante d'évolution et avec un service client de qualité. Toutes les fonctionnalités sont pensées pour une agence de voyage. Pros Ezus correspond exactement à nos attentes chez l'Appel du Voyage. Le service client est excellent : réactif et de qualité. Les développeurs améliorent constamment le produit pour en faire un outil pratique, facile d'utilisation et complet mais surtout pour en faire un outil qui nous aide a proposer des devis de qualité à nos clients. Les propositions font toujours un effet "wow". La fonctionnalité Finance est aussi essentielle. Ce n'est pas juste un outil de devis mais un CRM et logiciel de gestion très complet. Cons Rien, tout est parfait pour notre utilisation de la gestion des clients aux propositions de voyage et à la partie finance. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FM Fernando M. Coordinator Animation ### "The software is very complete" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 26, 2025 Demasiado lento. Deberíamos haber recibido más capacitación. El personal siempre está dispuesto a ayudar. Pros El programa es muy completo y permite un registro eficiente de clientes, proveedores y otros datos importantes. Además, la sección de facturación controla de manera integral todas las finanzas de la empresa, ofreciendo diversas estadísticas y herramientas que facilitan la gestión administrativa y la toma de decisiones Cons El programa a veces es tedioso porque hay que cambiar de páginas para cosas similares. Además, para dar la opinión piden demasiadas letras Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RM Romana M. Administartor Consumer Services ### "Great team in Ezus and great platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2025 Very good once you learn how to use it. It takes time but great platform and very good staff. \[sensitive content hidden\] is great. Pros What I appreciated the most was the excellent and professional staff, always ready to help within a very short time. Ezus is an outstanding platform to work with ,efficient and user-friendly. Cons There are quite a few steps involved, and it takes some time to learn everything, especially at the beginning Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 16, 2025 Thank you, Romana, for sharing your experience with Ezus. We are glad to know you find the platform efficient and user friendly, and that our team has supported you quickly and professionally. Your kind words encourage us to keep combining great tools with attentive service. We also hear your point about the learning curve. Starting with new software takes time, and we are improving our onboarding to make this easier. Our team stays available to guide you whenever needed. We truly appreciate your trust and look forward to supporting you as you continue using Ezus. BA BOURLIAUD A. Directeur production Events Services ### "Avis UNITY " 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 4, 2025 Nous tenons a remercier particulièrement \[CONTENU SENSIBLE\] pour son accompagnement et sa disponibilité. Pour chaque problématique rencontrés elle a su repondre de manière rapide, précise, et nous debloquer les situations. Pros Ce que j'aime le plus c'est que EZUS est une solution ultra complète, et un logiciel qui nous permet a la fois de gagner énormément de temps, mais également d'améliorer notre image auprès de notre clientèle Cons Le temps de chargement des documents. Le fait que certaines sources d'aides ne sont pas actualisé avec les mises a jour qu'à connu le logiciel Switched from [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) Pour avoir une plate-forme plus complète Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 16, 2025 Thank you, for taking the time to share your experience with Ezus. We are very happy to hear that you find the solution complete, time saving and that it helps enhance the image you present to your clients. It is also wonderful to know that our support team, and especially your account manager, has been able to respond quickly and effectively whenever needed. At the same time, we take your concerns very seriously. Document loading times and outdated help resources are issues we are currently working on improving. Your feedback helps us prioritize these developments so that your experience becomes smoother and more efficient with every update. We truly appreciate your trust in Ezus during these first months of use and your honest insights. Please do not hesitate to reach out directly if you encounter further difficulties so we can assist you promptly. Your comments are invaluable in helping us continue to grow alongside our customers. CF Chiara F. Office Manager Leisure, Travel & Tourism ### "Flexible and Always-Evolving System with a Great & Real Team Behind It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2025 Our experience with Ezus has been extremely positive. The platform adapts well to our needs, the support is outstanding, and the continuous improvements show a clear commitment to their users’ success. Pros The high level of customization was a key factor in choosing Ezus over other platforms. It gave us the flexibility we needed to adapt the system to our unique workflows. From the start, the Ezus team was responsive and committed to continuous improvement. They supported us every step of the way during the migration from our previous system, making the transition smooth and efficient. While some features were initially missing, many of them have since been implemented thanks to their ongoing updates. The team is highly professional, knowledgeable, and solution-oriented. Even when a specific feature isn’t available yet, they always propose viable alternatives and keep us informed about upcoming enhancements. The platform is also very stable, which gives us confidence in using it daily. A standout feature has been the traveler presentations. With customizable templates tailored to our brand and preferences, and the helpful support of their team, we’ve noticed a clear improvement in how clients receive our proposals. They also keep the proposals updated to stay aligned with changing times. Ezus has genuinely improved the way we present our trips. Cons Some features we initially needed weren’t available. However, the team has addressed most of them through regular updates and is clearly committed to ongoing development. Alternatives considered [Tourwriter](https://www.capterra.com/p/39473/TourWriter/) [Travefy Agent](https://www.capterra.com/p/148927/Travefy-Agent/) Reasons for choosing Ezus Because of its flexibility to adapt to our workflow and processes, as well as its ability to be customized. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VR Valentin R. CEO Hospitality ### "A great sowftware" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 9, 2025 A software I can wholeheartedly recommend. Easy to use. You can customise your documents to reflect your brand. The account manager (\[sensitive content hidden\] in my case) provided excellent support and made herself available to answer any questions I had about improving the workflow. The technical team is also available to provide assistance and answer questions. Top-notch tool and service Pros You can customise your documents to reflect your brand. The advantage is that the creation of the quote and itinerary is automated, which saves an enormous amount of time. Cons The customer follow-up. It's already good, but it could be improved (notification, task tracking, etc.). Alternatives considered [BeeTrip](https://www.capterra.com/p/191804/BeeTrip/) Reasons for choosing Ezus Less expensive, a better CRM for the customer follow-up and exchange Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 16, 2025 Thank you, Valentin, for your detailed review and for recommending Ezus. We are thrilled to know that the ability to customize documents to reflect your brand and the automation of quotes and itineraries has saved you valuable time. It is also great to hear that both your account manager and our technical team were able to provide the support you needed. Your point about customer follow-up is very important to us. Notifications and task tracking are areas we are actively improving to make client management even smoother for you. Your feedback helps us prioritize these enhancements and ensure Ezus continues to evolve with your needs. We are grateful for your trust and for choosing us over alternatives. Please know that our team remains available anytime to support your workflow and share updates on new features. Your insights are invaluable in helping us build the best possible solution for travel professionals. MS Milva S. Operations Manager Leisure, Travel & Tourism ### "All-in-One Travel Software with Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2025 We’re very satisfied with this software. The support team is outstanding, and the platform is easy to learn. Having everything we need in one place—and the option to manage multiple brands—is a big plus. The client portal is another excellent feature we can offer our travelers. Pros The interface is excellent and very user-friendly. We can upload just the right amount of data and planning information, keeping everything in one place with software that has only a small learning curve—exactly what we need. The assistance is top-notch as well: we have a dedicated customer-support manager, and \[sensitive content hidden\] is both incredibly helpful and wonderfully patient. A bonus for us (we’re based in Italy): she speaks perfect Italian. Cons Everything is great; it would be perfect if we could generate digital invoices directly in the software—at the moment, it only produces courtesy copies. Alternatives considered [Tourplan](https://www.capterra.com/p/2489/Tourplan-iS/) Reasons for choosing Ezus features needed, interface and price comparison Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 16, 2025 Thank you so much, Milva, for taking the time to share your thoughtful feedback. We are delighted to hear that Ezus has quickly become a valuable tool for your team and that the ease of use, combined with the support you receive in Italian, makes a real difference in your daily work. Our mission is to help travel professionals like you centralize their operations with clarity and simplicity, so knowing that you feel everything is in one place confirms we are on the right path. We also truly appreciate your suggestion about generating digital invoices directly in the platform. This is a valuable insight and our product team is already working on improvements to better meet this need in the future. It means a lot to us that you chose Ezus after considering alternatives and that you are confident in recommending it. Your trust motivates us to continue building the best possible solution for the travel industry. [View all Reviews](https://www.capterra.com/p/190113/Esus/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [WeTravel vs Ezus](https://www.capterra.com/compare/163474-190113/WeTravel-vs-Esus)