# Tempo Timesheets Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tempo Timesheets the right Professional Services Automation solution for you? Explore 223 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190126/Tempo/reviews --- Tempo Timesheets 4.3 (223) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Reviews of Tempo Timesheets Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews Elon E ConsultantFinancial Services, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “What I liked most about Tempo Timesheets is how seamlessly it integrates with Jira - it makes logging time really simple and fast without leaving your workflow.“ April 8, 2026 AR Angela R PTRMarketing and Advertising, 2 - 10 employeesUsed the software for: I used a free trial. “API communications could be better, occasionally sync and performance issues and basic mobile app functionality is not that great.“ May 19, 2025 Joshua K DirectorResearch, 2 - 10 employeesUsed the software for: More than 2 years. “Importantly, the tool helps track R&D hours for tracking hours allocated by staff to such projects.“ May 22, 2025 TV Thomas V Market research interviewerMarket Research, 51 - 200 employeesUsed the software for: I used a free trial. “Some documentation can be difficult to navigate.“ January 15, 2026 JM Jon M FinancingInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Tempo Timesheets is a powerful time-tracking add-on for Jira that has streamlined our project and time management significantly.“ October 28, 2024 RH Rebecca H UX AnalystDesign, 201 - 500 employeesUsed the software for: More than 2 years. “For smaller amounts of logged time (under 30 mins) there isn't room to see the notes and if I've previously submitted the time sheet I can't click into the card to see what the time was for.“ November 28, 2023 AO Ayo O DevOps Support EngineerComputer Software, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Made tracking my projects and time tracking easy.“ November 23, 2025 Andrew K Chief Operating OfficerInternet, 11 - 50 employeesUsed the software for: More than 2 years. “There is also no current means to distinguish JIRA users who need access to Tempo from JIRA users who do not, which means you will be charged a monthly service fee for each JIRA user, regardless or whether or not they actively use the application. “ June 29, 2021 ## Showing most helpful reviews Showing 1-25 of 223 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Andrew K. Chief Operating Officer Internet Used the software for: 2+ years ### "Good Option for Existing Atlassian Users" June 29, 2021 4.0 While Tempo does provide distinct reporting benefits and ease of use to existing Atlassian (JIRA) customers, improvements could certainly be made to its permissions schemes and pricing model. If you are familiar with JIRA and have the knowledge and patience to properly configure the application, Tempo can be a very useful tool for data reporting and invoicing. If you are looking for a simpler, cheaper means to track time, however, I would recommend exploring alternative options. Pros is an effective way to log and manage time entries for existing Atlassian users. The application integrates seamlessly with the JIRA project management platform, allowing users to log time through individual tasks and tickets, which then passes through to Tempo's custom reporting and approval dashboard. The inherent time entry approval process built into Tempo ensures data integrity, as only admin-level users are allowed to approve, reject, and edit submitted entries. The reporting functionality allows users to create custom time reports based on user, project, account, and several other category designations, which is great for organizing and assessing your time data. Cons Like most Atlassian products, the permissions scheme in Tempo is both complex and delicate. Familiarity with JIRA user AND project permissions is essential to proper use of the application, as misconfiguration can lead to corrupt or inaccurate data reporting. Tempo also lacks direct integration with popular accounting and CRM software such as QuickBooks, which makes service invoicing a more manual process. There is also no current means to distinguish JIRA users who need access to Tempo from JIRA users who do not, which means you will be charged a monthly service fee for each JIRA user, regardless or whether or not they actively use the application. This results in a higher monthly service fees, which can make Tempo less affordable to some users. Reason for choosing Tempo Timesheets Tsheet does not have direct integration with JIRA. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) We wanted direct integration with JIRA. Review Source JK Josh K. Senior Analyst, IT Innovation & PMO Hospitality Used the software for: 1-2 years ### "Project Management Time Tracking Made Simple" October 18, 2019 4.0 Overall Tempo has been great. it has simplified the time tracking and time reporting process(es) and made things much easier on management. the implementation and training part of the roll out was simple. the fact that there are more than just a few ways to log time in Tempo is one of the many things that make it great and easy to use. Granted there are ways to improve, i believe it will only get better and better as time goes on. Pros What i like most about this software is the ease of use for the over 200 users we have that need to log their hours for work done on projects across our organization. The way we have set things up makes it super simple for users to find the project they worked on, mark certain tasks as favorites so taht they dont have to dig every time they need to log their time, and the reporting features that are available out of the box are great. Cons What i like least about the software is the fact that we are not able to manipulate the reports to add custom data without further custom development (e.g. an add-on). what i mean by this? because integrates directly with JIRA Cloud, JIRA has a feature where you can add custom user properties for each user in your organization, however Tempo does not allow the administrator to add those custom user properties to any of the reporting features within Tempo without custom development. Alternatives considered [Planview PPM Pro](https://www.capterra.com/p/59048/Innotas-PPM/) Reason for choosing Tempo Timesheets we made a switch from another piece of time tracking software because of the easy of use, the user-friendly interface and the face that Tempo integrates directly with JIRA Cloud. Switched from [Planview PPM Pro](https://www.capterra.com/p/59048/Innotas-PPM/) One of the biggest reasons we made a switch from another piece of time tracking software was because of the easy of use, the user-friendly interface and the face that Tempo integrates directly with JIRA Cloud. Review Source JT Julia T. Head of Administration and HR Information Technology and Services Used the software for: 2+ years ### "Updates without considering the users needs" November 8, 2019 3.0 Honestly, at this point I work with it because I have no other choice. But I am strongly pushing for us to get a different solution. I was fine until the timesheets were taken away and was hoping for improvements through added features Pros When I started to work at Kreios 3 years ago, we were already working with Jira/using . We are constantly optimizing our processes and for HR as well as for invoicing I was able to implement standard processes Cons The recent update I like least because you just simply removed the "timesheets" feature and replaced it with "my work" which isn't anything but the reports filtered down to a person. So it wasn't a feature added but a major feature taken away. We had to instruct people on what they had to do different, we had to adapt our own accounting software that imports timesheets automattically, time tracking during weeks or months has become harder. I was honestly very upset about that. Another thing I don't like is that export feature isn't flexible enough. Also lines are cut off when there at the end of a page, no matter how you try to do it, if the export is too long. So they're not reliable (Monthly export for payroll) Review Source TV Thomas V. Market research interviewer Market Research Used the software for: I used a free trial ### "Easy to use!" January 15, 2026 4.0 Overall, this has been easy to use, and helps to make things more productive and streamlined. Also very flexible. Pros This is great for managing time with accounting, payroll, etc. Even the free trial is great to explore all the benefits especially while it works with Jira. Cons The software can experience lags with large reports or complex setups. Some documentation can be difficult to navigate. Review Source PP Patricio P. Project Manager Computer Software Used the software for: 1-2 years ### "Billing and tracking time with one simple tool" October 18, 2019 5.0 We've used different time tracking software in the past, but as soon we migrated to Jira, Tempo Timesheet helped us achieve many things. Mainly: - users DO log their time! - it took very few documentation and "training" for the whole team to be on board - Our customers appreciate the level of detail we can get from reports. No need to export Jira issues to give them detail - We can easily track "hours budgets" for our customer using the API! That way, we are able to generate new revenu with our customers. Pros It takes no time to configure and no time to bring the team to use it. There's also so many ways to add work logs that there's no reason to lose track of time worked on Jira. Users do not need to go to a different page or app to use it. It shows up in Jira issues, as trackers directly in Chrome and there's many Jira dashboard gadget available to keep track of our teams. Reporting is extremely easy. Not only is it easy to generate reports using different filters and groups but the exporting options work very well and we use them with every invoices we create The support team is also very good! They stay in touch and do everything they can to help. Cons There is not much that I don't like. As any customer I do have very specific wish list for potential features and some are not available. But in the end, Timesheets does what it is suppose to do. Alternatives considered [Toggl Track](https://www.capterra.com/p/247745/Toggl/) Reason for choosing Tempo Timesheets Customer service is awesome! Also, Tempo has other products that integrate with each other and make our life easy. Switched from [Paymo](https://www.capterra.com/p/137033/Paymo/) We needed a professional tool that would seamlessly integrate with Jira and our workflows. Review Source SJ Shaffick J. Director Internet Used the software for: 6-12 months ### "Best timesheets tracker ever" October 29, 2019 5.0 We could not find any systems that are easy to use and could support billable and non-billable type of time entries. Tempo delivered big time and the ease of which you can add time entries, swap them out with other tickets or edit other user's timesheets and update them is simply AMAZING. Pros \- VERY easy way to add time to your Jira service desk tickets - Very easily set up via the admin panel - Integrates with groups and roles - BEST time plugin I have ever used (across multiple systems) - Price point is GREAT (We use a hosted server setup) - Editing staff timesheets is a breeze...I have never used a system that os so easy to use. Cons \- The budget period is only per month. There is no option to set other time periods, ie qaurterly, yearly etc. (this is a very big one) - Have to set up organizations again. It should integrate with the "Customer" list in jira service desk. (Very minor) - Does not have an option for rounding time to the nearest quarter of an hour (very minor) - Does not provide budget alerts (this is a very big one) - The settings screen can use some love and explanation Alternatives considered [Harvest](https://www.capterra.com/p/75598/Harvest/) Reason for choosing Tempo Timesheets Did a brief research on Atlassian communities throughout the web, and considered Harvest. However, the ease of integration with Jira service desk was the main selling point. Switched from [ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/) Connectwise Manage is a tool that has a LOT of features. However, it is very ppor in terms of UI, functionality and ease of use. The reporting features of Connectwise are VERY poor. CSV exports leave a lot to figure out in terms of which columns host which data. It is a VERY bad tool. Review Source MG Matej G. Senior full-stack Computer Software Used the software for: 1-2 years ### "This enables blind micromanagement" October 21, 2019 5.0 It is good, maybe a litle heavy weight UI. Pros A nice step towards a time-tracking software. I think that today (2019), developers track time, they track it only for purposes of customer invoicing. Cons Enables micromanagement. It takes about 15minutes to look for each issue I worked on that day, or multiple mental task-switches during the day. Don't get me wrong... this tool is required in some situations, as mentioned above. I am leaving my company for exactly this reason: I do not want to do mental task-switches... While logging after each task, small tasks become lengthier and I can get as many done in a row, because it is more difficult to move my focus between execution and retrospective reflection. That is why I try to log my time only in the evening, or the next morning. Read about it... it is a horrible thing, what a task switch does to your focus in the long-term. Alternatives considered [Toggl Track](https://www.capterra.com/p/247745/Toggl/) Reason for choosing Tempo Timesheets Suggestion for an "Englishman" + requirement from the level-above me + unwillingness to put certain self-transformative processes into action. The upper-level wanted to measure Time estimated / Time spend - for each customer and for each issue... I also think they wanted to compare people. Like if speed is a measure of a software developer awesomeness. Try to implement a way to compute ~estimated time spend and auto logging based on task history... much less task switching, IMHO. Review Source KA Kaiser A. VP - Product Management Hospital & Health Care Used the software for: 2+ years ### "Aged well" October 28, 2019 4.0 Our Professional Services thrives on this. When you are looking for the over/under on your portfolio of projects, and need the insights as to when you are approaching capacity, becomes critical for our organization. Pros Ease of use and reporting functionality are key drivers for project accounting. is easy enough to use for the daily user, but still sophisticated enough to use for executive views. Cons Nothing that hasn't been addressed in recent releases. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing Tempo Timesheets We integrated it with Jira, while using instead of Jira's classic time logging functions. We simply needed more sophistication so that we could effectively handle project accounting, which is vital for any professional services organization across any industry. Switched from [actiTIME](https://www.capterra.com/p/17041/actiTIME/) Ease of use and ease of integration. Review Source LB Luke B. Head of Client Services Marketing and Advertising Used the software for: 2+ years ### "Easy and effective time tracking " December 21, 2021 5.0 Great timesheeting tool with excellent integration with Jira and superb reporting Pros is easy to install, configure and use. The Chrome plug-in is helpful to start and stop the timer and the reporting is excellent. It’s deep integration with Jira makes it unparalleled as a time tracking tool for Jira Cons The roadmap of new features is a bit slower than I’d like. Switched from [Toggl Track](https://www.capterra.com/p/247745/Toggl/) Needed a tool that integrated more closely with Jira Review Source DC David C. VP Computer Software Used the software for: 2+ years ### "Very good - would recommend" November 2, 2019 5.0 Overall very good. Support has provided quick turnaround on any questions. Bug fixes and improvements continue at a good pace, and the improvements are quality ones. Pros For issue-oriented end-users (e.g. developers), it's a great tool. \* Easy to use \* Seamlessly integration with Jira \* Easy administration Cons For account oriented end-users, there's an impedance mismatch. These users just want to log time against an account. Logging time against an issue and then assigning it to an account never feels right to them, and it's their biggest complaint. Tempo's solution is Internal Issues, but that doesn't resolve this usability issue for these users. Does not support labor categories well - especially when a user performs different roles with different labor categories in a project. It can be partially worked around with work attributes. Reporting works great for what's built-in but still needs improvement. E.g. reports of hours by combinations of project, account, user, role, work-attributes are needed. Dumping into Excel is the workaround here. Switched from [BigTime](https://www.capterra.com/p/131076/BigTime/) We wanted a tool that integrated with our Jira Server, and BigTime was switching to a cloud only model with an expensive upgrade cost. Review Source SP Shania P. Assistant Finance Manager Accounting Used the software for: 1-2 years ### "Spontaneous project manager " January 21, 2025 5.0 Pros Tempo Timesheet is a useful tool for time management and project planner. Cons also provide tracking of expenses. Review Source JM Jon M. Financing Information Technology and Services Used the software for: 1-2 years ### "Reliable Time Tracking Solution" October 28, 2024 4.0 is a powerful time-tracking add-on for Jira that has streamlined our project and time management significantly. Pros It is very user-friendly, there is a detailed reporting and automation and approvals work perfectly. Cons Occasional sync and performance issues and basic mobile app funtionality is not that good. Review Source VR Verified Reviewer DevOps Engineer Information Technology and Services Used the software for: 6-12 months ### "Nice product" October 15, 2023 4.0 I am mainly using Tempo Timesheet to track my time for the day and log time spent on specific tasksit a nice since i can edit it and log it in real time and view the data in real time Pros Can be edittedcan see stats in real timevery easy to use Cons i do not dislik anything about tempo timesheet Review Source OP Orazio P. AVP Boss Engineers Insurance Used the software for: 2+ years ### "My Tempo Life!" October 26, 2019 4.0 This allows us to manage the time of our employees and consultants worldwide and is important to be able to use this data to see where we need help and where we have too much help... I am overall a happy 7 year customer! However we expect Tempo to keep being at the forefront of this technology. Pros The software is good and simple and very effective, though the server version is different from the cloud version. Simple for end users to understand Good reporting Most times very fast Cost efficient Good customer service Great technical support Data is encrypted Cons Not allowing users to submit time cards after three weeks It allowing time Magner’s to be able to approve or reject time cards when viewing a time card after three weeks server version allows this At Times it’s slow and the page shows tempos homepage yet it’s hosted in the cloud we refresh and it works At times it takes a while to resolve issues but you always do resolve them Reason for choosing Tempo Timesheets It works great with Jira Server! Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) A lot of factors mentioned above. Review Source Bryan T. Application Administrator Hospital & Health Care Used the software for: 2+ years ### "Tempo Timesheets" October 24, 2019 4.0 Pros is a great app for time tracking when using Jira. Its ease of integration with Jira is very easy and intuitive to use. Being able to have specific teams with a supervisor for quicker and easier timesheet approvals is key. Along with having the ability to add accounts along with custom worklog attribute fields to help label the work being logged! Cons The reporting in Tempo is not bad but it could be better. Unfortunately, all Tempo data can not be pulled to give you a full picture of what your company is logging total work towards with Jira information. Tempo is making efforts in approving this. Review Source Carlos David M. Senior Software Engineer Computer Software Used the software for: 2+ years ### "Tempo Timesheets helps you planning and auditing your project duration" October 23, 2019 5.0 I've been using Tempo for over 4 years o maybe more. I actually used since I purchased the JIRA Cloud subscription because it is a nice add on. Pros Mainly I used integrated with JIRA to measure how much time does it take for the developers to complete the user stories. I also use Timesheet to get the monthly report and from there I manage the billing hours for the developers of our company. Cons When you download the report in CSV format, there are some fields that are quite confusing. For example, the logged duration of a task is presented as decimal value insted of using a time format. Review Source JP Joel P. Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "Defacto standard for timesheets" October 25, 2019 4.0 I needed to track different methods of time tracking. Hourly billable work, project hours, and blocks of hours. When evaluating other products, the fullness of the integration and simplicity of implementing new features and reporting was important. The interface front and back is polished. In my opinion, Tempo is and should be the defacto time tracking tool. If you're doing any sort of billable work with Atlassian, it almost doesn't make sense to not have Tempo. Pros Out of the box it is simple to use. Simple to start, but has a lot of powerful features that can be added as my organization's needs have grown. Cons If there were a simple way to link Jira Service Desk Organizations 1-to-1 with a Tempo Account, it would be even better. Reason for choosing Tempo Timesheets has a history of top notch support, a polished interface that "just fits" with Atlassian tools, and an active community. If there's a question to ask, someone has probably asked it and found a good solution. Review Source RT Ronny T. Ceo Computer Software Used the software for: 2+ years ### "Tempo Review" October 19, 2019 4.0 Since we have tempo, we have more accurate booking, and E can quickly correct bookings with customers of necessary. With accounts, we simplify the booking to billing. Pros Tempo had a number of views to allow you to enter time easily. It integrates nicely with Jira. It does not try to be original, but it is useful. The integration with Google calendar is top. Reports and accounts help us to get an accounting overview. Cons The dictionary to search tickets to book on is not good. The base search in Korea is much better. Also, tempo always required filters to select, while not using the existing projects as a filter... Yes I can make a filter for that, but I have other things to do .. :-) Reason for choosing Tempo Timesheets Simpel. Integrated in Jira. Well structured. Reports and bookings, simple account management. Review Source Julian D. CEO Computer Software Used the software for: 2+ years ### "tempo makes tracking easy" October 18, 2019 4.0 tempo suits pretty much the needs of our company to track time Pros i like the timetable feature as well as the integration into jira fits our needs Cons some features are lacking a smooth user experience. reports could be done better Alternatives considered [TocToc](https://www.capterra.com/p/149230/TocToc/) Reason for choosing Tempo Timesheets jira integration Review Source CB Christopher B. Director Development Information Technology and Services Used the software for: 2+ years ### "What's next?" October 18, 2019 4.0 Continue improving the product. We're using it and I'd like to push it out to others in our company. Pros I've used up to a dozen time tracking products, and the easy of use on this is the best. It creates less pain for a painful process of time tracking. Cons Some parts behave as unexpected. Removing people from teams/jira messed up their reports. Deleting Jira issues also deletes the time (This one is key - it'd be awesome if I don't have to worry about this) Reason for choosing Tempo Timesheets Jira was the driver. Tempo was a perk and has created stickyness. I don't want to go away from Jira now because of how Tempo + Jira work together. Review Source Dmitry D. COO Internet Used the software for: 2+ years ### "Handy software for the time tracking" October 31, 2019 4.0 Pros Easy of use time tracking. Very good integration with JIRA. Cons We don't need all the features, worklog approval functionality didn't have all the features we need, so we wrote our own integrations. Poor communications about API. API was accicentally broken and we rewrote all our intergrations in rush. Review Source JV Jeffrey V. Founder Aviation & Aerospace Used the software for: 2+ years ### "Great Detail adn customization" November 4, 2019 5.0 are used to do all of our time tracking against JIRA issues. This allows us to report our hours monthly for customer invoices, and allows us to track the accuracy of our estimates vs the actual work. The reporting and filtering capabilities are excellent, and the ability to pull up reports on a yearly basis, then download that data is indispensable for us. Pros Very easy to setup and use, then customize for our needs Cons Very few cons and they are all nit-picks like I wish they would change the format of the data download file names for easier sorting - things of that nature. From a functionality, capabilities, etc I have no real issues with the software. Reason for choosing Tempo Timesheets Availability and integration with JIRA. Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: 2+ years ### "+5 year happy company" October 19, 2019 5.0 Pros Reporting agility, transparency, strong integration with jira. Cons missing how to proper save reused reports Review Source AR ABi R. Applications Administrator Aviation & Aerospace Used the software for: 2+ years ### "Could use more features." October 18, 2019 4.0 Pros It is easy to implement, update, and create new teams. Cons When you select a leave date for a team member, they still see the old team lead as an option for submitting their timesheet to. It is useful to track how employees move in the company, but this can be an inconvenience. The ability to move the tracker from the right corner of the screen to another area of the screen, would also be useful. It can cover the bottom scroll bar on charts. Reason for choosing Tempo Timesheets The ability to track time based on the tickets vs referencing the work in another program. Review Source SH Susan H. Jira Queen Financial Services Used the software for: 2+ years ### "Tempo Timesheets - the only one for proper account management" October 31, 2019 5.0 Tempo is easy to get started with and seamlessly integrates into Jira to the point you don't even recognize it as an add-on. Pros We rely heavily on Tempo to keep track of our client billable and support hours. Tempo's robust account management system has met our requirements for the past 6 years. It's really the only solution that meets our needs. Cons Only negative is the lack of reporting around the worklog attributes. Reason for choosing Tempo Timesheets At the time there were only a couple of competitors and none of them had a robust account management feature. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.