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AnnounceKit

Reviews of AnnounceKit

4.8 (31)
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Pros

  • Easy to use and looks great on our site. Also, their customer service is outstanding.

  • Easy to use, implement and packed with features. The platform itself is buttery smooth and there are a lot of analytics and widgets that you can use to help boost your customer outreach.

  • The product was easy to configure, clean and enjoyable to work with, it handles our announcements beautifully.

  • I love keeping my users informed with AnnounceKit. It's extremely easy to use and my customers love it.

Cons

  • We had a problem with the UI customization of the widget.

  • The biggest downside for me is the expensive price, especially when you are running a relatively small company, and that some fundamental features can only be unlocked with higher pricing plans.

  • The only really downside to this that I see is we can not import a list of all our user contacts so when we do an update it sends everyone an email.

  • Lost some html format when view post on client application.

Showing Most Helpful

Showing 25 of 31 reviews

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David H. avatar
David H.
CEO
Education Management, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 10, 2019

"For me... ¡THE BEST!"

Overall: I've tried other platforms like Beemer and others... AnnounceKit is the easiest of all them, very easy to use and 5 times cheaper than others

Pros: Very easy to use Similar to others more expensive (like Beemer) Works perfect at 100%

Cons: ... I dont know, everything is perfect...

Reasons for Choosing AnnounceKit: The price
Reasons for Switching to AnnounceKit: The price
Eric C.
Engineer
Marketing and Advertising, 51-200 employees
Used the software for: I used a free trial
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 18, 2019

"PebblePost Trail Feedback"

Pros: 1. Super easy to integrate with React application 2. Server side configuration minimizes client dependency, for example: - widget configuration - segmentation rule setup 3. Multi products, multi widgets structure makes it flexible to support multi apps, multi interface

Cons: Better rich text support. lost some html format when view post on client application

Reasons for Choosing AnnounceKit: 1. Easy to integrate with React app 2. Like product, widget structure, which makes it easy to support different applications 3. Segment management is easy to use.
Jesper F.
Communications coordinator
Telecommunications, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 3, 2023

"User-friendly software and quick response time from the support team"

Pros: AnnounceKit is very simple and easy to use. It has the features that we need to get inform our users about new features and functionality in our product. The team behind AnnounceKit is always very helpful and quick to answer questions or make a fix if we have experienced issues.

Cons: We have sometimes had small feature request or minor issues, but never anything major. And most times the team behind AnnounceKit had helped us with our issues very quickly.

Adam H.
Co-Founder & Chief Product Officer
Online Media, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 4, 2019

"Great value, great product, great support...highly recommended"

Pros: I researched all of the products on the market and trialed most and ultimately chose AnnounceKit because it has a super easy editing experience which is the main thing you'll be doing and it has great UX with tag filtering for users to easily find and track updates based on specific product lines or categories.

Cons: Lots of our update posts were longer and so it was hard to tell visually above the fold when you first landed on our updates page that it was a feed without scrolling. That said, I wrote into Amirali on their livechat support and suggested a feature for a collapsed view to improve usability and literally they implemented it and deployed it within 2-days. Pretty awesome customer service! First time that's ever happened with a software product and made me love them that much more.

Verified Reviewer
CEO
Information Technology and Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 24, 2022

"Great release note system with integration into Ionic/Angular App"

Overall: Really good. We had a problem with the UI customization of the widget. We asked the support and the gave it to dev and they released a new feature only one week later. WOW

Pros: It was very fast implemented. Examples for many programming languages made it easy for my developers. Compatibility with ionic / Angular was important because our app has to work in browser and on smartphones. And this is working great! If you are looking for a solution, stop and buy AnnounceKit ;-)

Cons: When you want to use the software in two apps you have to buy a separate project. These projects cost exactly the same like the standard software. It would be great to have more options here. But you can work with segments and control in which app the news should show up. So we found a solution for us finally.

Jen K.
Design Specialist
Non-Profit Organization Management, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 22, 2020

"Love it!"

Overall: They've been really responsive and really helpful. When I've had questions I've gotten the answers in just a few minutes with ease.

Pros: The design is so sleek and minimalistic. I had the idea in mind to have a "news-feed" -esque section of our website, but was having a hard time finding a plugin that was designed well enough to fit in seemlessly with our site's design. Announcekit was going to cost us a bit more than other options out there, but we decided it was well worth it. We're really happy with how it looks and this product was definitely my top choice after looking around for similar ones. I've also contacted their customer service a couple of times, just with setting things up and they were really responsive (like chatting with me within a few minutes each time) and helpful. I'm a bit of a novice with backend work, but it is all really user-friendly and easy to setup. If you have questions like I did they're really quick to respond and get things figured out.

Cons: I wish I could take the logo off the widget on our website, but that is offered if you get the highest tiered plan.

Reasons for Choosing AnnounceKit: Designed really well
Zach R.
Founder & Lead Instructor
E-Learning, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 10, 2021

"Great product to keep your audience up-to-date"

Overall: Overall I can say, a fantastic tool with a great customer support.

Pros: We wanted a tool where our audience can see all the updates we are doing. Since we're providing online courses, we can easily share any course updates with the customers. I like that it can be implemented into any existing site or service and looks really beautiful. The implementation was not that easy for each of the different sites we are using, but the customer support was outstanding good - they helped me in no time to set everything up on multiple sites.

Cons: The biggest downside for me is the expensive price, especially when you are running a relatively small company, and that some fundamental features can only be unlocked with higher pricing plans.

Vitali B.
CEO
Plastics, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 7, 2022

"Nice product functionalities & new features released very often"

Pros: I really liked the simplicity of integration and all the features related to product backlog announcement

Cons: Nothing to mention. Really an awesome product :)

Reasons for Choosing AnnounceKit: Price & simplicity of the integration.
Verified Reviewer
Owner
Computer Software, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 16, 2020

"Awesome Product for the price"

Overall: There customer service is A+++ great product, easy to use.. seems like it works well.

Pros: I think this product is on point with it's main competitor for about half the cost. This works great for pushing out new updates and info about your products or alerts.

Cons: The only really downside to this that I see is we can not import a list of all our user contacts so when we do an update it sends everyone an email. We asked them about it and they said that is a feature they do not support for mass email updates. Would also be ideal to do text / phone alerts as well.

Reasons for Switching to AnnounceKit: Price
Daniel S. avatar
Daniel S.
Owner
Museums and Institutions, Self-employed
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
June 3, 2021

"Really happy with AnnounceKit"

Overall: It's very good. AnnouceKit does exactly what it says it will do - let my community know about my product updates. Customer service is fantastic as well.

Pros: AnnounceKit is easy to use and easy to view. It's beautiful. UX is obviously important to them. When I make an update to my product, it is very easy to open AnnounceKit and let my followers know about the change.

Cons: Haven't come across any cons. AnnouceKit is simple, beautiful, and easy to use.

Reasons for Switching to AnnounceKit: AnnouceKit is much more professional than my HTML list. And the user can easily search and filter the content.
Willian P.
Customer Success
Computer Software, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 16, 2020

"The AnnounceKit is excellent software"

Pros: Tudo, o software é excelente, muito prático e com muito boa usabilidade. Eles estão sempre lançando novos recursos. O suporte é incrível, eles são super úteis, respostas rápidas e qualidade atenuante As ferramentas de segmentação, comentários e reação eram tudo o que precisávamos. Recomende o Announcekit a todos.

Cons: I have no negative comments about a tool

Reasons for Choosing AnnounceKit: Due to the value, experience and AnnounceKit is more complete
Tim G.
Director of Product
Internet, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
December 16, 2020

"Just the right features, very easy to use"

Overall: Overall we are very happy with AnnounceKit. The product management, engineering management, and documentation teams are all in it and find it very intuitive.

Pros: It had just the right features we were looking for -- unlimited users, unlimited posts, ability to set multiple labels on posts, rich media and link embedding (such as Loom videos), allow end users to email subscribe to updates, and rich widget support.

Cons: It's easy to accidentally send an email blast to folks when we had a typo or other issues in our post ... but that's really more of a process problem on our side. Now we've implemented a peer review process to ensure someone other than the original poster proofreads before we send email blasts. :)

Olly K.
Director
Information Technology and Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
December 11, 2019

"A Hidden Gem"

Overall: Seamless. Easy to set up and great customer support.

Pros: The ease of use in keeping users informed of our latest software updates and fixes. It's a great way to quickly keep users informed. The animation of when an update goes out catches people's eye and means we get the message out there easier.

Cons: I have not found any to date as of yet. It does exactly what it says on the tin.

Reasons for Choosing AnnounceKit: Their pricing was much better and the replied faster than anyone else. They were willing to support us from the get go and advise how best to use their product. They were just the easiest to work with and it's a great design and has served us very well over the months we have been using it. We love it.
Heta D.
Software Developer
Computer Software, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 5, 2019

"Great and easy to use tool to announce new features and updates to customer"

Pros: Did a lot of looking around and AnnounceKit is one of the very to support private feed feature. The team is super responsive to the feedback and shipped features I requested in less than a week. Big kudos to [SENSITIVE CONTENT HIDDEN] who was extremely patient and did a great job onboarding me.

Cons: So far we are happy and don't have any major issues or feedback.

Camila R.
CEO
Security and Investigations, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 20, 2020

"Great product, outstanding support team"

Pros: AnnounceKit was very easy to setup. In less than 1 hour I had everything I need put in place. Great software. User friendly. The only time I needed any support, my question was answered in less than 5 minutes.

Cons: There is not a thing that I don't like it, except for the fact that exchange rates is a bit of a problem for us a Brazil based startup.

Verified Reviewer
Customer Success Manager
Computer Software, 1-10 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 21, 2021

"Very good announcement posts"

Pros: I like the ease of use, features allowing you to publish a post scheduling to a future date, option to send email to viewers

Cons: It works for the basic needs I have, could add extra features to help my work

Jaime G.
Solutions Architect
Computer Software, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
October 8, 2020

"Engage your users with a simple yet powerful product"

Overall: Our changelog setup, customized and running in a few days. Exceptional support.

Pros: Tons of features with fantastic customization

Cons: Email notification is kind of ugly and, at the moment, can't be customized

Jon M.
Founder
Sports, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 3, 2019

"A fantastic Product!"

Overall: It helps keep my users connected and happy.

Pros: I love keeping my users informed with AnnounceKit. It's extremely easy to use and my customers love it.

Cons: Nothing, it's great! I hope they keep updating it.

Ovanes O. avatar
Ovanes O.
Co-founder
Education Management, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 29, 2019

"Great software, amazing support"

Pros: I love the software because it is simple, easy to use and the support is great.

Cons: At the moment I love everything about the software.

Vendor Response

By Restpack on August 1, 2019
Hi Ovanes, Thank you so much for your positive feedback!
Anders K.
Designer
Telecommunications, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 17, 2020

"Great product with most of the features we require"

Overall: We are impressed with the level of support we are getting from the team behind AnnounceKit.

Pros: We were searching for a product that could enable our customers to sign up for a email subscription and that led us to AnnounceKit. Any questions or feature requests has been handled quickly and personally by the professional developers at AnnounceKit.

Cons: There are a few minor bugs, that we have reported, but nothing that keeps us from using the service.

Reasons for Choosing AnnounceKit: They did not include email subscriptions by our customers
Verified Reviewer
CGO
Information Technology and Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 22, 2019

"Great solution for push notifications in-app"

Pros: - Easy to use - Easy to intergration - Loading fast - Unlimited post

Cons: Notification not show realtime. Need refresh page to show notice badge

Verified Reviewer
Operations Manager
Information Technology and Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 22, 2020

"Easily update your users of new features!"

Overall: We needed an Angular plugin and when speaking to the Lead Dev it was already in the works, 4 days later the solution was ready and they helped us with implementing it. The team has fantastic to deal with, cannot fault it!

Pros: Announcekit makes it very easy to update our userbase with new features, without having to add extra effort .

Cons: There was nothing missing, it fit our requirements!

Reasons for Choosing AnnounceKit: The responsiveness of the team and the overall look and ease of use!
mustafa ilker S.
software engineer
Computer Software, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 20, 2019

"AnnounceKit is a great tool for the job"

Overall: It is great but it needs improvement in terms of usability and some features.

Pros: It is easy to setup with an already provided React component. The team is eager and improving the product continuously.

Cons: The tool is great but sometimes it lacks features. I think they need a bigger customer base to enlarge their feedback pool.

Reasons for Choosing AnnounceKit: The Headway was not easy to add to a SPA. It did not provide a React component.
Ozan T. avatar
Ozan T.
Software Engineer
Transportation/Trucking/Railroad, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 28, 2019

"Great for promoting new functionalities and campaigns"

Overall: We've been using AnnounceKit to promote our special offers and the new features that we're experimenting with. Using this product gave our copyrighters and marketers a lot of flexibility by eliminating the their dependency on the developers. Money well spent.

Pros: It's easy to use and the support is very responsive. Much better price/performance ratio than its competitors.

Cons: There could be more customisability in widgets to fit them better into our designs.

Hari K. avatar
Hari K.
Founder
Computer Software, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 5, 2020

"Quality Changelog and Fantastic Support"

Overall: Fantastic support and very timely, willing to go above and beyond to get the job done.

Pros: Easy to use, implement and packed with features! The platform itself is buttery smooth and there are a lot of analytics and widgets that you can use to help boost your customer outreach.

Cons: Some plans might have a few limiting features, but they are priced according to the features you need at different growth levels.