# MeridianLink Opening Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MeridianLink Opening the right Banking Systems solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190139/MeridianLink/reviews --- MeridianLink Opening 4.8 (9) [View alternatives](https://www.capterra.com/p/190139/MeridianLink/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated December 31st, 2025 # Reviews of MeridianLink Opening Ease of use 4.6 Customer Service 4.8 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer VP of Member Services Banking Used the software for: 1-2 years ### "Xpress Accounts Review" February 11, 2021 4.0 bridging the gap between online applications and our core system Pros I like the flow of opening a new account. We are newer to using the software but once you have processed a few it gets easier and easier. I also like the look and feel of the online application and the ease of working with it once it is submitted. Cons It was a little cumbersome building all if the products into the system....but I would assume any new build would take ample time. Reason for choosing MeridianLink Opening This best fit our business needs for the extended future Review Source LH Lindsey H. Lending & Accounts Control Manager Banking Used the software for: 2+ years ### "XpressAccounts Review" February 11, 2021 5.0 Overall, my experience with XpressAccounts has been very easy. Its simple, to the point and you really just need to follow the prompts throughout the application in order to successfully complete an application! Pros XpressAccounts is very easy to use - and setup in a way that is also very easy for the user to accomplish the setup of a new application. I also love that the third party products are integrated and auto-archive into letters/docs for the user, so it eliminates the need to manually download reports and upload into the file. Cons The only thing that I feel could improve, is putting the "create account" button sooner in the application - before you perform the "letters/docs" item. Because you need to create the account number before you generate documents that include the account number, so that seems to be backwards on the application workflow. Review Source PC PONCIETTA C. BUSINESS BANKER Banking Used the software for: 2+ years ### "GREAT CUSTOMER SUPPORT" February 11, 2021 5.0 I would have to say that my overall experience with this software has been great. I really depend on the XpressAccounts Apps to get my work done and I also find that when I need to make changes to existing forms or add new forms, the turnaround time has been unbelievable. Everyone that I have worked with has been so helpful and friendly that it makes the entire process completely stress free. Pros This software is easy to integrate into our other working systems. It is very user friendly and I think that it was designed with people who are not so computer savvy in mind. The steps are easy to follow and the set up is great. Cons I cannot think about anything that I do not like about this software. I have not run into any issue with it in all of the years that I've been using it. Review Source CK Christian K. Systems Analyst Financial Services Used the software for: 2+ years ### "Simple but powerful" February 11, 2021 5.0 It has been a good partnership and we enjoy how easy it is to work with ML on any of our needs. Pros I like how it is becoming user first oriented with Application Portal being mobile first. Also how the system is constantly being updated to new standards without us having to invest additional time and money for many of them. Cons I do wish that more of the backend setting were more granular so we could set more conditions for unique situations. Also would like to see more of the application fields to be in advantage conditions. Such as fields related to foreign individuals Reason for choosing MeridianLink Opening XpressAccounts was more robust and had more integration options then the other systems. Review Source YF Yuriy F. VP of Technology & Innovation Banking Used the software for: 2+ years ### "MeridianLink XA Review" February 11, 2021 5.0 Even though implementation is hard, because you get an empty box and need to fill it in yourself by inputting all configs manually, the MeridianLink Software Development Consultants do a great job assisting you with all the aspects. All SDCs that we worked with were superb. Pros Online Application Portal that comes with it. Cons Not too easy to implement unless you have a dedicated technical team internally which we lack. Reason for choosing MeridianLink Opening Feature set Review Source AK Amy K. App Support Specialist Banking Used the software for: 2+ years ### "XA Review" February 11, 2021 5.0 Online account opening presence. We are opening way more accounts through online than ever before. Pros Very nice online application presence, very customizable and very robust. Cons Reporting is very cumbersome and can be confusing to add the reports to view. Review Source AR Alissa R. Training Generalist Financial Services Used the software for: 1-2 years ### "XA Review" February 11, 2021 4.0 It has been very positive. Their customer support team is excellent and staff seem to enjoy using the new product. Pros XA is very intuitive to use and highly customizable. Cons There are some quirks that cannot be resolved at this time that prevent the process from being as streamlined as it can be (ex: Letters and Docs being before Finalize). Review Source JS Jenny S. Financial Service Rep Financial Services Used the software for: 6-12 months ### "XpressAccounts Review" February 12, 2021 5.0 Pros This software is user friendly. It gives you ability to dictate rules for a task list needing to be date and time stamped by the user for completion before it allows a new account to book which gives a more personal and accountable touch this to application. Cons Nothing to report at this time, this software is consistently working to par. Review Source SS Stephanie S. IT Assistant Manager Banking Used the software for: 6-12 months ### "Xpress Accounts" February 11, 2021 5.0 I like that when there were issues 4/5 times we are able to place a solution right away. Pros What I like most is how easy it was to teach others how to use it and how easy it is for me to use it personally. Cons Integration was not bad, there have been some mapping issues here and there but nothing to bad. Review Source Similar Products Featured