--- title: "Repair Pilot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Repair Pilot Software - reviews, pricing plans, popular comparisons to other Computer Repair Shop products and more." source_url: "https://www.capterra.com/p/190213/Repair-Pilot-2/" page_type: "product" language: "en" --- # Repair Pilot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Repair Pilot ## What is Repair Pilot? Repair Pilot has been designed and built to meet the needs of repair businesses. Whether that be watches, jewellery, computers, golf equipment or clocks. Repair Pilot's workflow can drop into any business and can provide almost instant return on investment. Our repair shop software eases the management of repairs, customers and everything in between. Repair Pilot is the perfect repair shop CRM system for anyone looking to have real control over their business. ## What is Repair Pilot used for? [Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)[Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £19.99 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Repair Pilot?[Manage this product listing](https://www.g2.com/products/repair-pilot/claim_requests/new?auto=true) ## Repair Pilot Overview Updated September 2026 AI summary Repair Pilot offers jewelry and repair businesses tools for managing repairs, inventory, billing, CRM, and marketing across single or multiple locations. Supporting features such as repair tracking, inventory management, and data synchronization, it integrates with major file storage, accounting, and messaging platforms. The system is deployed via web, cloud, and desktop environments for teams of any size. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Repair Pilot 3.0 (2) VS. [4.8 (73)](https://www.capterra.com/p/118049/wJewel/reviews/) Starting Price £19.99 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (2) Ease Of Use 4.8 (47) Value For Money 3.0 (2) Value For Money 4.8 (47) Customer Service 3.0 (2) Customer Service 4.9 (47) ## Repair Pilot alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [The Jewel Software](https://www.capterra.com/p/201863/The-Jewel-Software/) [4.9 (47)](https://www.capterra.com/p/201863/The-Jewel-Software/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201863/The-Jewel-Software/) [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) [4.7 (245)](https://www.capterra.com/p/146659/RepairDesk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146659/RepairDesk/) [Orderry](https://www.capterra.com/p/151174/Orderry/) [4.7 (36)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151174/Orderry/) ## FAQs about Repair Pilot Overview ### What company size and specific industries is Repair Pilot built for? Repair Pilot is designed for companies that provide repair services to customers, especially small to mid-sized businesses in computer repair shops, jewellery repair shops, bike shops, and similar service-based retail operations. Features and Usability ### What are the key features of Repair Pilot? Repair Pilot offers repair tickets and repair tracking for job management, along with intake management, appraisal management, and status tracking. It also includes billing and invoicing, inventory tracking, barcode and label management, CRM, client portal, reporting and analytics, SMS messaging, and third-party integrations. Integrations ### Which third-party tools and platforms does Repair Pilot integrate with? Repair Pilot integrates with 8 third-party tools, including Dropbox, Google Drive, OneDrive, Mailchimp, QuickBooks Online Advanced, Xero, SMS Broadcast, and SMSGlobal. These connections cover file storage, email marketing, accounting, and SMS messaging platforms. Getting Started and Support ### What training and onboarding options does Repair Pilot offer? Repair Pilot provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material, and videos provide self-paced walkthroughs for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does Repair Pilot offer? Repair Pilot provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback about support experience is available, so support quality, response times, and common frustrations cannot be described from user reports. ## Features AI summary Based on 80 Computer Repair Shop reviews Capterra data shows that buyers of jewelry store management software rank the following features as their top priorities: - **Inventory Tracking** (**61%** of reviewers rated this feature as critical) - **Multi-Store** (**81%**) - **Data Synchronization** (**67%**) Repair Pilot supports all three of the features reviewers value most: **Inventory Tracking**, **Multi-Store**, and **Data Synchronization**. Together, these capabilities help jewelry businesses keep stock accurate across locations, manage operations for more than one store, and keep information updated between systems, allowing teams to work with better visibility and make faster day-to-day decisions. Inventory Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Multi-Store 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage multiple teams and operations from a central location Supplier Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage all supplier data and operations Accounting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Marketing Automation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Third-Party Integrations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Repair Pilot 31 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Barcode/Label Management: Print and scan barcode or labels - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Label Printing: Process of printing custom labels through various methods. - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Receipt Management: Upload, track, and submit receipts in a central database - Repair Tickets: Organize repair tickets, track progress, severity, and repair history - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 3.0 (2) 3.0 Based on 2 reviews ## Pricing Value for money 3.0 (2) Free Trial Repair Pilot £19.99 Usage Based,Per Month Repair Pilot + £29.99 Usage Based,Per Month Repair Pilot Pro £39.99 Usage Based,Per Month Repair Pilot Pro + £74.99 Usage Based,Per Month Value for money 3.0 (2) 3.0 Based on 2 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ SMSGlobal](https://www.capterra.com/p/2510/SMSGlobal/)[ SMS Broadcast](https://www.capterra.com/p/172199/SMS-Broadcast/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (2) 3.0 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent LR Lucy R. Goldsmith and Director Luxury Goods & Jewelry ### "Amazing app, user friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2026 Very happy, thank you to creator for making this app! my business wouldn't be able to run so easily without it! Pros Very easy to use, helps my business organise and create jobs easily, saves customer info for ease of repeat clients, can add pics, and access on any laptop (don't have to be at work to check) Creator is also always there to help with anything thats needs to be updated, friendly and helpful Cons Honestly, no cons, as anything that needed tweaking, I made a suggestion and It was done! Marketing option would be great as an upgrade :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BN Ben N. Owner Computer Networking ### "Do not use Repair Pilot" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 6, 2020 Pros It was easy to sign up. That's about all I have good to say about it. Cons It was not intuitive and user friendly. There is no way to cancel the account. There is no response from support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.