# Page 7 | Parcel Tracker Mailroom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Parcel Tracker Mailroom the right Mailroom Management solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190220/Parcel-Tracker/reviews --- Parcel Tracker Mailroom 4.8 (176) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Parcel Tracker Mailroom ## Showing most helpful reviews Showing 151-175 of 176 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MJ Monique J. Halls Manager Education Management Used the software for: Less than 6 months ### "Excellent System " September 27, 2021 4.0 Pros Very easy to use! Makes logging hundreds of parcels a breeze! Cons Sometimes the system can run slow if too many parcels are scanned in 1 go - easy fix is to press notify regularly. Review Source JC Jack C. Halls Manager Hospitality Used the software for: Less than 6 months ### "Efficient and Easy to Use" September 13, 2021 5.0 Pros It is efficient and easy to use. Deployment was problem free, students find it easy to use and it saves us a lot of time. Cons None, we have not encountered any issues. Review Source VH Vicki H. Assistant Manager Higher Education Used the software for: Less than 6 months ### "Parcel Tracker" October 7, 2021 5.0 Its so much quicker and its so simple. Pros It is really easy to use, its quick and just simple Cons I haven't come across anything on the software that I don't like. It just works! Review Source SH Sam H. 2nd Asst. Production Manager Entertainment Used the software for: Less than 6 months ### "Easy to use" July 29, 2021 4.0 Pros Easy to use, the setup process was quite painless. The email notifications to our employees are quite helpful and the automation in the program makes every nearly seamless. Cons There are some glitches in syncing between devices and with knowing which packages were scanned in/out. Review Source AS Andy S. Maintenance Operative Facilities Services Used the software for: Less than 6 months ### "Parcel Tracker review" September 20, 2021 5.0 Very good. Pros Its so easy to scan and send students tracker info on their incoming parcels. Cons It doesn't always pick up on the information and has to be added manually. Review Source OG Olga G. accommodation manager Hospitality Used the software for: Less than 6 months ### "parcel tracker - time saver" February 9, 2022 5.0 would definitely recommend to anybody i absolutely love using it Pros love the idea, super easy to use, very common sense Cons sometimes it freezes but only for a few seconds Review Source LB Leanne B. Service Assistant Higher Education Used the software for: Less than 6 months ### "Speedy Professional " May 6, 2022 5.0 Pros Speedy. Ease of use. Efficiency in tracking of parcels and letters. Cons No option to delete scanned parcels that has been scanned to the wrong resident Review Source SW Steve W. Assistant Halls Manager Hospitality Used the software for: Less than 6 months ### "Parcel Tracker has saved us so much time" September 14, 2021 4.0 Parcel Tracker has saved us so much time Pros \- Saved us so much time managing a high volume of parcels. - Looks professional to customers. Cons \- Needs to be easier to differentiate between 'notify' and 'collect' - perhaps different colours. - New users don't always understand about completing all of the steps when someone is collecting a parcel. Review Source GW Gareth W. Property Manager Hospitality Used the software for: Less than 6 months ### "Parcel Tracker made my life easier!" January 6, 2022 5.0 Pros The software is quick, easy to use, streamlined, and the customer support is very fast. Cons I have not had any issues with the software Review Source MS Melvin S. Security Security and Investigations Used the software for: Less than 6 months ### "Parcel App" May 13, 2022 4.0 Pros This app is so easy to use and user friendly, speeds up the booking process. Cons This app seems to work better on Android than iOS. Review Source JA Jorge A. Food Service Director Food & Beverages Used the software for: I used a free trial ### "Upper easy to use" October 20, 2020 5.0 Simple. convenient Pros it is extramural easy to use. The one time training we had with \[SENSITIVE CONTENT HIDDEN\] was all we needed. Cons nothing. overall it is a super easy to use. Reason for choosing Parcel Tracker Mailroom good reviews Review Source Response from Deepfinity October 21, 2020 Thank you for the amazing feedback! It's always a pleasure to work with you! NB Niki B. General Manager Education Management Used the software for: Less than 6 months ### "Easy to use" November 19, 2021 5.0 Pros This is so much quicker than what we have used previously. Cons There are a few too many steps for students collecting their parcel Review Source RS Roey S. Residential Assistant Education Management Used the software for: Less than 6 months ### "Great product with options for improvement " October 5, 2021 4.0 Pros Ease of use, mobile app was convenient, and user friendly. Cons Not updated across users. Multiple notifications for one message. Review Source JB Justin B. Operations Administrator Hospitality Used the software for: I used a free trial ### "Condo Review " July 14, 2020 5.0 We have saved on labor costs switching from a manual entry and notification system to Parcel Tracker Pros Phone based logging system cuts labor costs in half. Cons Needs a handheld device separate from a phone for scanning but with same capabilities Reason for choosing Parcel Tracker Mailroom Ease of use Review Source GK Gina K. mailroom assistant Religious Institutions Used the software for: I used a free trial ### "Parcel Tracker - mailroom" October 11, 2021 5.0 Pros being able to look up residents packages Cons not always being able to find a resident in saved list Review Source SO Sean O. General Manager Hospitality Used the software for: Less than 6 months ### "Why aren't you using this " June 18, 2021 5.0 great easy to use , take's the time back , Pros Very simple to use team training very simple loading tenants very easy Cons the scanning barcode can be an issue , on the iphone , works well on other device's Review Source HF Hannah F. Student ambassador Higher Education Used the software for: Less than 6 months ### "Great app " January 31, 2022 5.0 Saves a lot of time Pros It’s very easy to scan parcels to tell students where they are and to see where they are in reception. It’s easy app to navigate and saves time hunting for parcels Cons Students are not aware of this product as it’s new so can be difficult when they come in without a QR code not understanding about it or their emails are not working to find the QR code but it’s good you can search peoples names Review Source WA William A. Production Management 2nd Assistant Entertainment Used the software for: Less than 6 months ### "Excellent!" July 29, 2021 5.0 Pros It was straightforward to upload all our recipient's information to Parcel Tracker to be contacted about deliveries. Cons There is no app for scanning barcodes on android phones. Review Source JD Jonathan D. Assistant City Manager Higher Education Used the software for: Less than 6 months ### "Parcel tracker review" March 9, 2021 4.0 Pros Ease on informing students of parcels and not having to mail merge from excel, reliable, easy to use, quick to respond. Cons It works grand, nothing really needs to change on it. Review Source MP Marisa P. Production Assistant Entertainment Used the software for: Less than 6 months ### "Parcel Tracker is wonderful" July 29, 2021 5.0 Pros We loved how easy it is to scan in and check out packages to our staff. Cons It sometimes took a little bit to find someone's name, since we have so many names in the system. Review Source ST Steve T. General Manager Hospitality Used the software for: Less than 6 months ### "Parcel Tracker is a game changer!" September 13, 2021 5.0 I really cannot fault this app. For anyone who manages student accommodation, I strongly recommend this for your teams to use....it is a game changer! Pros \*Easy to use \*Finds the address \*Sends alerts to residents \*Saves us so much time Cons It is perfect and we have found no faults. Review Source TL Thomas L. Property Manager Higher Education Used the software for: Less than 6 months ### "Amazing" December 9, 2019 5.0 Pros Simple to use and if we have any queries \[SENSITIVE CONTENT HIDDEN\] resolves them quickly and effectively Cons we have so far had no negative issues with the product Review Source AP Ashton P. Assistant Production Manager Arts and Crafts Used the software for: Less than 6 months ### "Great for Non-Profits! " July 29, 2021 5.0 Pros Easy to use, and works for a large organization. Cons Support was sometimes slow and had difficulty adding additional members. Review Source SP Sergio P. Maintenance Hospitality Used the software for: Less than 6 months ### "Great app" September 13, 2021 5.0 Pros Very good and easy app to use brilliant interface Cons no cons that I have seen so far as this is a very easy app Review Source LS Liam S. recruitment consultant Management Consulting Used the software for: I used a free trial ### "Great user friendly App!!!" July 5, 2021 5.0 Has helped a lot to administer our internal mailroom. saved us lots of time Pros Really great user interface. Customer support has been excellent and timely when responding to my queries, very much value this. Cons While I like the regular updates. can sometimes be difficult to keep track of changes Review Source Talk to a Capterra advisor for free and get results within 15 minutes.