# Page 7 | Parcel Tracker Mailroom Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Parcel Tracker Mailroom the right Mailroom Management solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190220/Parcel-Tracker/reviews --- Parcel Tracker Mailroom 4.8 (185) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 7 - Reviews of Parcel Tracker Mailroom ## Showing most helpful reviews Showing 151-175 of 185 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Alison M. Accommodation Manager Real Estate Used the software for: Less than 6 months ### "Makes work life so much easier!" February 8, 2022 5.0 Makes easy work of deliveries and collections of parcels Pros Really simple to use, makes life much easier as it sends emails automatically Cons Sometimes emails to residents go into junk mail folders and they miss the notification Review Source LO Lukas O. Co-founder Computer Software Used the software for: Less than 6 months ### "Loving how easy it is to track parcels" March 12, 2020 5.0 Tracking deliveries from Amazon, etc and handing them out to the right people is typically a fuss but with Parcel Tracker, the whole process is now extremely simple. We just scan the package and the right person instantly knows their package has arrived so they can pick it up right away. Pros Scanning and tracking parcels is so easy Cons So far I didn't spot any issues while using the app Review Source LG Lauren G. Customer Service Administrator Hospitality Used the software for: Less than 6 months ### "Saves time " September 15, 2021 4.0 Pros Easy to use when you have a large number of parcels being delivered. Also looks more professional to our customers. Cons It sometimes freezes and you have to go back to scan the parcels already scans. Review Source JJ Jane J. CEO at PermagreenGro France Education Management Used the software for: 1-2 years ### "Keep track of your sales and purchases" August 10, 2021 5.0 Excellent Pros Enables peace of mind knowing where the parcel is, what may or not be a hold up, able to reassure customer and/or trust supplier. Cons Have to wait for info, not to harass handling team. Review Source DS Denisa S. Operations Manager Education Management Used the software for: Less than 6 months ### "Great app " December 2, 2020 4.0 My and my teams experience is very good . This app helped us to save time and to manage post correctly. Pros It is easy to use . It helps us process the parcels very quickly and saves us lots of time. Cons Nothing really we are happy with it as it is . Review Source Response from Deepfinity December 3, 2020 Hi Denise, Thank you for the feedback. Hopefully we'll be able to build the system into a 5 Star experience! DM Daniella M. regional manager Commercial Real Estate Used the software for: Less than 6 months ### "Excellent postal app " February 1, 2022 4.0 Enables you to make sure you can identify the students and make sure everyone is collecting their own parcel Pros Fast effective postal app, easy to use and quick Cons Students not locating the email sent to be able to scan Review Source LW Li W. Sales Negotiator Real Estate Used the software for: Less than 6 months ### "Amazing product for both customers and site team staff " May 9, 2022 5.0 Pros Can be used by multiple device, the customer can be notified immediately. No parcel will go missing anymore! Cons it will take a bit time to load the most recent logged parcels for other device Review Source LS Lynne S. Accomodation Manager Commercial Real Estate Used the software for: Less than 6 months ### "Straightforward Parcel Security" January 31, 2022 5.0 Really simple to use and students are collecting their parcels a lot faster Pros Easy to use and easy to check if a students parcel has arrived or not Cons The email notifications often go into junk or spam. Review Source PP Petra P. Halls Manager Hospitality Used the software for: Less than 6 months ### "easy to use parcel tracker app" September 30, 2021 4.0 Very good experience, it saves us a lot of time logging parcels. Useful for businesses where lots of parcels are delivered and collected each day, definitely a must for students accommodations. Pros Ease of use via a mobile device, analysis of peak times and parcel numbers, saves time. Cons Not always synching instantly, sometimes cannot find recipients but the manual search option compensates for it. Reason for choosing Parcel Tracker Mailroom I am only an admin Review Source MJ Monique J. Halls Manager Education Management Used the software for: Less than 6 months ### "Excellent System " September 27, 2021 4.0 Pros Very easy to use! Makes logging hundreds of parcels a breeze! Cons Sometimes the system can run slow if too many parcels are scanned in 1 go - easy fix is to press notify regularly. Review Source JC Jack C. Halls Manager Hospitality Used the software for: Less than 6 months ### "Efficient and Easy to Use" September 13, 2021 5.0 Pros It is efficient and easy to use. Deployment was problem free, students find it easy to use and it saves us a lot of time. Cons None, we have not encountered any issues. Review Source VH Vicki H. Assistant Manager Higher Education Used the software for: Less than 6 months ### "Parcel Tracker" October 7, 2021 5.0 Its so much quicker and its so simple. Pros It is really easy to use, its quick and just simple Cons I haven't come across anything on the software that I don't like. It just works! Review Source SH Sam H. 2nd Asst. Production Manager Entertainment Used the software for: Less than 6 months ### "Easy to use" July 29, 2021 4.0 Pros Easy to use, the setup process was quite painless. The email notifications to our employees are quite helpful and the automation in the program makes every nearly seamless. Cons There are some glitches in syncing between devices and with knowing which packages were scanned in/out. Review Source AS Andy S. Maintenance Operative Facilities Services Used the software for: Less than 6 months ### "Parcel Tracker review" September 20, 2021 5.0 Very good. Pros Its so easy to scan and send students tracker info on their incoming parcels. Cons It doesn't always pick up on the information and has to be added manually. Review Source OG Olga G. accommodation manager Hospitality Used the software for: Less than 6 months ### "parcel tracker - time saver" February 9, 2022 5.0 would definitely recommend to anybody i absolutely love using it Pros love the idea, super easy to use, very common sense Cons sometimes it freezes but only for a few seconds Review Source LB Leanne B. Service Assistant Higher Education Used the software for: Less than 6 months ### "Speedy Professional " May 6, 2022 5.0 Pros Speedy. Ease of use. Efficiency in tracking of parcels and letters. Cons No option to delete scanned parcels that has been scanned to the wrong resident Review Source SW Steve W. Assistant Halls Manager Hospitality Used the software for: Less than 6 months ### "Parcel Tracker has saved us so much time" September 14, 2021 4.0 Parcel Tracker has saved us so much time Pros \- Saved us so much time managing a high volume of parcels. - Looks professional to customers. Cons \- Needs to be easier to differentiate between 'notify' and 'collect' - perhaps different colours. - New users don't always understand about completing all of the steps when someone is collecting a parcel. Review Source GW Gareth W. Property Manager Hospitality Used the software for: Less than 6 months ### "Parcel Tracker made my life easier!" January 6, 2022 5.0 Pros The software is quick, easy to use, streamlined, and the customer support is very fast. Cons I have not had any issues with the software Review Source MS Melvin S. Security Security and Investigations Used the software for: Less than 6 months ### "Parcel App" May 13, 2022 4.0 Pros This app is so easy to use and user friendly, speeds up the booking process. Cons This app seems to work better on Android than iOS. Review Source JA Jorge A. Food Service Director Food & Beverages Used the software for: I used a free trial ### "Upper easy to use" October 20, 2020 5.0 Simple. convenient Pros it is extramural easy to use. The one time training we had with \[SENSITIVE CONTENT HIDDEN\] was all we needed. Cons nothing. overall it is a super easy to use. Reason for choosing Parcel Tracker Mailroom good reviews Review Source Response from Deepfinity October 21, 2020 Thank you for the amazing feedback! It's always a pleasure to work with you! NB Niki B. General Manager Education Management Used the software for: Less than 6 months ### "Easy to use" November 19, 2021 5.0 Pros This is so much quicker than what we have used previously. Cons There are a few too many steps for students collecting their parcel Review Source RS Roey S. Residential Assistant Education Management Used the software for: Less than 6 months ### "Great product with options for improvement " October 5, 2021 4.0 Pros Ease of use, mobile app was convenient, and user friendly. Cons Not updated across users. Multiple notifications for one message. Review Source JB Justin B. Operations Administrator Hospitality Used the software for: I used a free trial ### "Condo Review " July 14, 2020 5.0 We have saved on labor costs switching from a manual entry and notification system to Parcel Tracker Pros Phone based logging system cuts labor costs in half. Cons Needs a handheld device separate from a phone for scanning but with same capabilities Reason for choosing Parcel Tracker Mailroom Ease of use Review Source GK Gina K. mailroom assistant Religious Institutions Used the software for: I used a free trial ### "Parcel Tracker - mailroom" October 11, 2021 5.0 Pros being able to look up residents packages Cons not always being able to find a resident in saved list Review Source SO Sean O. General Manager Hospitality Used the software for: Less than 6 months ### "Why aren't you using this " June 18, 2021 5.0 great easy to use , take's the time back , Pros Very simple to use team training very simple loading tenants very easy Cons the scanning barcode can be an issue , on the iphone , works well on other device's Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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