--- title: "OnSpot Social Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OnSpot Social Software - reviews, pricing plans, popular comparisons to other Lead Capture products and more." source_url: "https://www.capterra.com/p/190246/OnSpot-Social/" page_type: "product" language: "en" --- # OnSpot Social Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OnSpot Social ## What is OnSpot Social? OnSpot Social is lead and email collection software for trade shows, events, and retail locations. The software enables email and contact information collection through sign-ups, games, contests, and surveys. Key features include lead capture tools, customer engagement options, and product promotion capabilities like digital signage and text coupon delivery. OnSpot Social is designed to increase email lists and social media followings for brands across industries. ## What is OnSpot Social used for? [Lead Capture](https://www.capterra.com/lead-capture-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $35 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OnSpot Social?[Manage this product listing](https://www.g2.com/products/onspot-social/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OnSpot Social 3.5 (2) VS. [### MailerFind](https://www.capterra.com/p/10001468/MailerFind/) [4.7 (539)](https://www.capterra.com/p/10001468/MailerFind/reviews/) Starting Price $35 Per Feature, Per Month Starting Price $97 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.7 (539) Value For Money 4.0 (1) Value For Money 3.8 (524) Customer Service 4.0 (1) Customer Service 4.3 (522) ## OnSpot Social alternatives [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) [4.5 (6,256)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171840/HubSpot-Marketing/) [LinkedIn Sales Navigator](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/) [4.6 (179)](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/reviews/) Starting price $79.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/) Highest Rated [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) [Seamless](https://www.capterra.com/p/207295/Seamless-AI/) [4.5 (590)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207295/Seamless-AI/) [View all alternatives](https://www.capterra.com/p/190246/OnSpot-Social/alternatives/) ## FAQs about OnSpot Social Overview ### What company size and specific industries is OnSpot Social built for? OnSpot Social is designed for trade show exhibitors, retail brands, event marketers, experiential agencies, colleges, and similar organizations that need social media support for events and promotions. It fits teams of varying sizes across marketing, retail, education, and agency sectors rather than a single company size. Features and Usability ### What are the key features of OnSpot Social? OnSpot Social offers campaign management, lead capture, lead management, and contact management for organizing prospects and outreach. It also includes email marketing, email management, online forms, surveys and feedback, alerts and notifications, customizable branding, data import and export, and third-party integrations. Integrations ### Which third-party tools and platforms does OnSpot Social integrate with? OnSpot Social integrates with email marketing platforms AWeber, Constant Contact, and iContact. These native integrations cover common contact-management and campaign tools, giving OnSpot Social support for three third-party services. Getting Started and Support ### What training and onboarding options does OnSpot Social offer? OnSpot Social provides live online sessions, documentation, and videos to help teams get started. Live online training supports guided setup and real-time questions, documentation offers written reference material for features and steps, and videos provide self-paced walkthroughs for reviewing tasks and product functions. Getting Started and Support ### What customer support options does OnSpot Social offer? OnSpot Social provides email/help desk support, a FAQ/forum, a knowledge base, and phone support. These channels give users several ways to find answers or contact support directly, with the listed resources organized for self-service and direct assistance. ## Features AI summary Based on 3,177 Lead Capture reviews Capterra reviewers highlight these as the lead capture features buyers care about most: - **Lead Generation** (**55%** of reviewers rated this feature as critical) - **Prospecting Tools** (**50%**) - **Customizable Forms** (**59%**) OnSpot Social includes other capabilities that reviewers also consider important for lead capture, including **Third-Party Integrations** (**50%**), **Customizable Branding** (**49%**), and **Email Management** (**46%**). Together, these features help businesses connect their marketing stack, present a consistent brand experience, and manage follow-up communication more effectively, allowing teams to keep lead data connected and respond to prospects in a timely way. Campaign Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Dashboard 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Email Marketing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Online Forms 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create new forms and/or use ready-made online form templates Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities OnSpot Social 18 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - Customizable Branding: Add customized logos and colors to align with company branding - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data: Establish benchmarking data to create an accurate set of metrics to compare with program results. - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Features: Provides features to create and manage lists of potential customers - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Mobile: Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website. - Online Forms: Create new forms and/or use ready-made online form templates - Social Media: Integrates with social media platforms to collect customer posts that mention or display a particular brand - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.0 (2) 4.0 Based on 2 reviews ## Pricing Value for money 4.0 (1) Free Trial Basic $35.00 Per Feature,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ iContact](https://www.capterra.com/p/221118/iContact/)[ AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 3.5 Based on 2 reviews Filter by rating 5(0) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Owner Retail ### "A Quick Way To Keep Up With Potential Customers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 2, 2024 I needed a fast way to collect customers email addresses when I'm vending and OnSpot Social was the perfect answer. The functionality is simple, so customers don't mind using it. Pros I love being able to gather customer email addresses when I'm in the field. Cons I wish the monthly fee was a little lower. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Social Media Specialist Information Technology and Services ### "Good offline leadgen tool with room for improvement" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 27, 2020 I have used OnSpot Social for gathering leads during offline events and small trade shows. Pros This software addresses a very specific need very well. It allows easily gathering leads at events by turning any iPad into an opt-in lead magnet. Cons There's lots of room for improvement in terms of design and customizability. The interface isn't very appealing and it can even go unnoticed in larger events. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.