# Chatify Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Chatify Software - reviews, pricing plans, popular comparisons to other Live Chat products and more. Source: https://www.capterra.com/p/190276/Chatify --- # Chatify Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Chatify ## What is Chatify? Chatify is a live chat software for websites. Chatify allows businesses to add live chat and team collaboration features to their websites to provide customer support, increase sales, and improve customer relationships. The software offers features like unlimited agents, team messaging, automated answers with AI, agent assist, and internal team collaboration tools. ## What is Chatify used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €49 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chatify?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.chatify.com&name=Chatify) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chatify 4.3 (3) VS. [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price €49 Per Feature, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.6 (16,400) Value For Money 5.0 (1) Value For Money 4.5 (11,459) Customer Service 5.0 (1) Customer Service 4.4 (10,675) ## Chatify alternatives [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Chatify Overview ### What company size and specific industries is Chatify built for? Chatify is designed for distributed in-house customer care teams at small to mid-sized organizations that handle support by email. It suits universities, colleges, start-ups, omni-channel retailers, and restaurants, especially businesses that need customer service tools for internal teams rather than outsourced support operations. Features and Usability ### What are the key features of Chatify? Chatify offers real-time consumer-facing chat, proactive chat, autoresponders, and canned responses for handling conversations. It also includes transfers and routing, website visitor tracking, transcripts and chat history, reporting and analytics, file sharing, third-party integrations, customizable branding, mobile access, offline form, geotargeting, and collaboration tools. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Chatify offer? Chatify provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs, webinars provide scheduled instruction for groups, and documentation offers written reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does Chatify offer? Chatify provides chat support. No reviewer feedback about support quality is available in the catalog data, so only the listed channel can be confirmed. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-time Consumer-facing Chat 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with consumers Transcripts/Chat History 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View messages sent by both parties during the chat conversation Autoresponders Create and automatically send premade copy in response to customer messages Canned Responses Shortcuts for inputting frequently used messages Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Chatify 14 features Create and automatically send premade copy in response to customer messages Shortcuts for inputting frequently used messages Provides a channel for team members to share AI models, media files, communicate, and work together Add customized logos and colors to align with company branding Public or private sharing of digital files such as documents, audio/video, images, and more Geographic location of visitors determines behavior of the software Access software remotely via mobile devices Form to collect visitor contact information when live chat isn't available Copy on the page or chat window encouraging the user to engage with the chat option Engage in direct, instant messaging with consumers View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Transfer queries and organize messages between agents Get Advice We can help you find the software with the features you need. Features 4.3 (3) 4.3 Based on 3 reviews ## Pricing Value for money 5.0 (1) Free Version Basic €49.00 Per Feature,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.3 Based on 3 reviews Filter by rating 5(1) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Maicol B. Developer Computer Software ### "Not too bad, but not the best" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 13, 2021 Pros Good live chat widget: I really liked the design, although it isn't perfect Emoji selector: there is a button in the text area to select an emoji to include in a message File attachments: I always like file attachments in live chats. If a customer needs to send you a file or you need to send him a file, you can without any issue! Cons A bit static: some elements of the UI or transitions didn't have a proper animation to smoothly change the view Chat button not too much customizable Switched from [tawk.to](https://www.capterra.com/p/167792/tawk-to/) Tawk.to widget was too static Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Filipe Lima Information Technology and Services ### "Good live chat tool with internal messaging" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 4, 2020 I have used Chatify as a live chat solution and internal communication tool with good results. Pros One of the best things about Chatify is that it offers a built-in team chat that has its own channels, so it ends up being a 2-in-1 tool. The chat widget has a great design and the tool has most features you'd need for live chat support. Cons The documentation could be more extensive. The Windows app sometimes crashes and is kind of buggy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Levi C. ceo Telecommunications ### "wow this makes intercom look tatty" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2020 chatty and best solution from intercom for us Pros clean UX design, easy to navigate and use, users and admin rights full integration via website sleek and simple Cons i like it all, its so easy to navigate open case close case etc brilliant Switched from [Intercom](https://www.capterra.com/p/134347/Intercom/) price and too much efort on intercom Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.