# Chatify Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Chatify Software - reviews, pricing plans, popular comparisons to other Live Chat products and more.

Source: https://www.capterra.com/p/190276/Chatify

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# 

 Chatify Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Chatify

## What is Chatify?

Chatify is a live chat software for websites. Chatify allows businesses to add live chat and team collaboration features to their websites to provide customer support, increase sales, and improve customer relationships. The software offers features like unlimited agents, team messaging, automated answers with AI, agent assist, and internal team collaboration tools.

## What is Chatify used for?

[Live Chat](https://www.capterra.com/live-chat-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€49

Per Feature, Per Month

Free trial  
not available

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Do you work for Chatify?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.chatify.com&name=Chatify)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Chatify

4.3 (3)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

€49

Per Feature, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.6 (16,292)

Value For Money

5.0 (1)

Value For Money

4.5 (11,361)

Customer Service

5.0 (1)

Customer Service

4.4 (10,582)

## Chatify alternatives

[4.6 (1,713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (4,070)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Real-time Consumer-facing Chat

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with consumers

Transcripts/Chat History

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View messages sent by both parties during the chat conversation

Autoresponders

Create and automatically send premade copy in response to customer messages

Canned Responses

Shortcuts for inputting frequently used messages

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Chatify 14 features

Create and automatically send premade copy in response to customer messages

Shortcuts for inputting frequently used messages

Provides a channel for team members to share media files, communicate, and work together

Add customized logos and colors to align with company branding

Public or private sharing of digital files such as documents, audio/video, images, and more

Geographic location of visitors determines behavior of the software

Access software remotely via mobile devices

Form to collect visitor contact information when live chat isn't available

Copy on the page or chat window encouraging the user to engage with the chat option

Engage in direct, instant messaging with consumers

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Transfer queries and organize messages between agents

Get Advice

We can help you find the software with the features you need.

Features

4.3 (3)

4.3

Based on 3 reviews

## Pricing

Value for money

5.0 (1)

Free Version

Basic

€49.00

Per Feature,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.3

Based on 3 reviews

Filter by rating

5(1)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Maicol B.

Developer

Computer Software

### "Not too bad, but not the best"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

July 13, 2021

Pros

Good live chat widget: I really liked the design, although it isn't perfect Emoji selector: there is a button in the text area to select an emoji to include in a message File attachments: I always like file attachments in live chats. If a customer needs to send you a file or you need to send him a file, you can without any issue!

Cons

A bit static: some elements of the UI or transitions didn't have a proper animation to smoothly change the view Chat button not too much customizable

Switched from

[tawk.to](https://www.capterra.com/p/167792/tawk-to/)

Tawk.to widget was too static

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Filipe Lima

Information Technology and Services

### "Good live chat tool with internal messaging"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 4, 2020

I have used Chatify as a live chat solution and internal communication tool with good results.

Pros

One of the best things about Chatify is that it offers a built-in team chat that has its own channels, so it ends up being a 2-in-1 tool. The chat widget has a great design and the tool has most features you'd need for live chat support.

Cons

The documentation could be more extensive. The Windows app sometimes crashes and is kind of buggy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LC

Levi C.

ceo

Telecommunications

### "wow this makes intercom look tatty"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 14, 2020

chatty and best solution from intercom for us

Pros

clean UX design, easy to navigate and use, users and admin rights full integration via website sleek and simple

Cons

i like it all, its so easy to navigate open case close case etc brilliant

Switched from

[Intercom](https://www.capterra.com/p/134347/Intercom/)

price and too much efort on intercom

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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