--- title: "City Hive Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about City Hive Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/190293/City-Hive/" page_type: "product" language: "en" --- # City Hive Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) City Hive ## What is City Hive? City Hive is an all-in-one e-commerce platform built specifically for wine, beer, and spirits retailers. Connect any POS to sync your full catalog, inventory, and pricing in real time, then launch a fully branded, white-label online store and mobile app — most stores go live in days, not months. Sell for in-store pickup, local delivery, or shipping, and manage every order from a single hub with compliance built for the alcohol industry's three-tier rules. Drive sales with built-in SEO, email and SMS marketing, paid ads, loyalty and rewards, and product-level analytics. Beyond retail, the same platform powers B2B ordering for distributors and direct-to-consumer storefronts for suppliers. City Hive's network spans 3,000+ retailers across 44 states and $1B+ in annual GMV, making it the leading e-commerce solution purpose-built for the alcohol industry. ## What is City Hive used for? [eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for City Hive?[Manage this product listing](https://www.g2.com/products/city-hive/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### City Hive 0.0 VS. [4.7 (196)](https://www.capterra.com/p/143513/LearnWorlds/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (2,901) Value For Money 0.0 (0) Value For Money 4.5 (2,222) Customer Service 0.0 (0) Customer Service 4.7 (2,066) ## City Hive alternatives [4.6 (310)](https://www.capterra.com/p/176854/Flipsnack/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) [4.3 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/31898/Constant-Contact/) [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/190293/City-Hive/alternatives/) ## FAQs about City Hive Overview ### What company size and specific industries is City Hive built for? City Hive is designed for wine, beer, and spirits retailers of any size, including independent stores, chains, and franchises. It also targets alcohol distributors and suppliers operating in the three-tier alcohol industry, making it suitable for businesses across retail and distribution segments. Features and Usability ### What are the key features of City Hive? City Hive offers catalog management, inventory management, and order management for retail operations, along with returns management and shipping management. It also includes CRM, email marketing, multi-channel marketing, promotions management, shopping cart, website management, mobile access, API, and data security for store and customer administration. Integrations ### Which third-party tools and platforms does City Hive integrate with? City Hive integrates with Clover, DoorDash for Merchants, Google Ads, Google Analytics 360, Google Merchant Center, GrubHub, Instacart, Lightspeed, Lightspeed Retail, NetSuite, POSIM, Square for Retail, Toast POS, and Uber Eats across point-of-sale, ecommerce, and delivery platforms. Getting Started and Support ### What training and onboarding options does City Hive offer? City Hive provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, documentation offers written reference material, and videos provide self-paced learning resources for reviewing product features and setup steps. Getting Started and Support ### What customer support options does City Hive offer? City Hive provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available about support quality, response speed, or helpfulness, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 8,724 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) City Hive supports all three of the features reviewers rate most highly: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses maintain their online storefront, protect customer and transaction data, and handle orders accurately from purchase through fulfillment, allowing teams to run day-to-day eCommerce operations more efficiently. API Application programming interface that allows for integration with other systems/databases Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Data Security Protect sensitive data for digital privacy Email Marketing Create and send email blasts/campaigns Inventory Management Track and manage inventory levels to maintain proper supply City Hive 18 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Security: Protect sensitive data for digital privacy - Email Marketing: Create and send email blasts/campaigns - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile Access: Access software remotely via mobile devices - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Returns Management: Track and facilitate returns of products sold - Reviews Management: Track and monitor reviews of products or services - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Templates: Sample files or documents that could be customized as needed or used as is - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Standard $99.00 Flat Rate,Per Month Pro $149.00 Flat Rate, Expert $699.00 Flat Rate,Per Month ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)[ Clover](https://www.capterra.com/p/226864/Clover/)[ Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[ Square for Retail](https://www.capterra.com/p/170272/Square-for-Retail/)[ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.