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Square Virtual Terminal

Square Virtual Terminal

4.7 (35)
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Recent review

"My thoughts on Square Virtual Terminal "

5.0

Heather T. - owner and operatorJuly 24, 2024

STARTING PRICE

Not provided by software provider

Free Trial
Not Available

EASE OF USE

4.7/5

Based on Capterra user reviews

TOP RATED

2022  Shortlist Badge

What is Square Virtual Terminal?

Accept every way your customers want to pay with Square Payments. Get a free magstripe reader to swipe credit cards anywhere. Take chip cards and NFC payments with Square Reader for contactless and chip. With Square's credit card processing, you can accept all major cards and get deposits as fast as the next business day. We offer chargeback protection, fraud detection, account takeover protection, and more, so you can focus on your customers. Its free to sign up easy to set up.

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Square Virtual Terminal paid invoice
Square Virtual Terminal itemized sale

Compare with a popular alternative

Square Virtual Terminal

4.7 (35)
Square Virtual Terminal

VS.

Not provided by the vendor
USD $0.30
Starting Price
Free Version
Free Trial
Free Version
Free Trial
Pricing Options
26
35
Total Features
5
107
Total Integrations
4.7 (35)
4.5 (3129)
Ease Of Use
4.4 (35)
4.4 (3129)
Value For Money
4.1 (35)
4.3 (3129)
Customer Service

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Square Virtual Terminal Reviews

Showing 5 of 35 reviews
Overall
4.7
Ease of Use
4.7
Customer Service
4.1

Pros

  • My overall experience has been great. I've only needed their customer service help once and they were awesome.

  • It's also great it ties into the ecosystem they have / reporting and does not feel like a disconnected or different experience when used in tandem with iOS / Square Terminal etc.

  • I like it and recommend it if you need to accept payments.

  • I can have access to my funds immediately for an additional fee, I can use it with my phone, they offered stock options when they first did an IPO, and I love the ease of use.

Cons

  • The worst part of Square Virtual Terminal is the Square part. Ive had horrible experience using Square in the past.

  • Square virtual terminal is one bright spot in an otherwise terrible program.

  • The lack of features, cost and general lack of worth.

  • And hate they changed their processing. Every company has processing fees though.

Most Helpful Reviews for Square Virtual Terminal

Robert E. avatar
Robert E.
Online Manager
Printing, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 15, 2021

"Square Virtual Terminal"

Overall: I can create an invoice for a job, and take payment right there!! Comes in handy on the mobile app!

Pros: I can run a customers credit card via mobile app or online in a web browser! Just pull up an invoice and slect payment method!! EASY!!

Cons: Nothing... I've been using it for years, and with each new feature they add it does more and more for you!!

Alternatives Considered: PayPal
Reasons for Choosing Square Virtual Terminal: It was cheaper for transactions, and it allows you to be very mobile!!
Kiersten D.
Baker
Food & Beverages, Self-employed
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 13, 2023

"The BEST"

Overall: Wonderful experience! I live this thing. I use it all the time and it’s the only thing I’ve ever used for my business. I’ve worked in the food industry for years before starting my own business and square is my favorite payment processing and terminal

Pros: The ease of use. I can be at home, at a market, at the studio and I can make seamless transactions anywhere with my cake business

Cons: No cons for the terminal itself. It’s not super expensive, but even if you’re just starting out they offer it on payment plans

Alternatives Considered: Toast POS
Reasons for Choosing Square Virtual Terminal: I love the look of it and all of the features
Switched From: PayPal, Venmo and Toast POS
Reasons for Switching to Square Virtual Terminal: Wanted something that would make taking payments quick easy and convenient for me and my customers
John S.
Technician
Consumer Services, Self-employed
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
3.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
August 8, 2020

"Square for us is a dare "

Overall: I have had a neutral experience with square, i had many problems that didn't meet our bussiness needs but they fixed everything and i returned everything and switched to paypal so i cant really complain to much

Pros: I liked their software easy to use and setup pos system and easy to program inventory and design

Cons: The hidden fees, expensive hardware, and non support for e-commerce solutions for online retail and non square customers. You must buy their expensive hardware and software monthly fees and maintenance fees and high transaction fees vs a standalone like paypal with no fees and all customers welcome

Alternatives Considered: PayPal Zettle
Reasons for Choosing Square Virtual Terminal: I didn't choose square over paypal i choose paypal and switched from square to paypal and paypal here and couldn't be any happier
Heather T. avatar
Heather T.
owner and operator
Hospitality, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
3.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 24, 2024

"My thoughts on Square Virtual Terminal "

Overall: While Square Virtual Terminal's transaction costs and customization choices may be better, it provides a flexible, secure, and user-friendly alternative for handling payments and business activities.

Pros: The fact that it has no monthly fees, makes it more affordable for small businesses or businesses just getting started.

Cons: The customer support is good Don't get me wrong, but it can be timely especially during peak hours.

Verified Reviewer
Owner
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 13, 2022

"Great product, but needs work"

Overall: I really like the product, ease of use, and portability, however, the connection issues are really a deterrent. Regarding online payments, I think the product is great for an e-commerce store. However, when you're at an event, whether it's on secured wi-fi or mobile data, the connection is really flakey.

Pros: The product is very easy to use and the interface is user-friendly. Square makes it very easy to accept payments in multiple formats including the chip-reader, swipe attachment, and the terminal.

Cons: I am constantly having issues with the connection and the card reader not working. I know Square has an option to accept payments when offline, but I don't have confidence in accepting high-dollar payments with this feature. I've been to several events where multiple vendors around me are also facing the same issue.

Alternatives Considered: PayPal
Reasons for Choosing Square Virtual Terminal: Square was being more commonly used amongst vendors and I didn't want to make a jump to PayPal. Even though PayPal is a trusted brand, Square felt more modern and since many small business owners were using it, I decided to go with Square as well. I feel that Square represents small business owners better than PayPal.
Reasons for Switching to Square Virtual Terminal: I originally used PaySwipe until I became aware of Square. Square seemed to be more modern and it was becoming more commonly used amongst business owners. I wanted to use a product that had brand recognition, so I made the switch.