# Page 2 | Square Virtual Terminal Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Square Virtual Terminal the right Payment Processing solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190305/Square-Payments-Processing/reviews --- Square Virtual Terminal 4.7 (36) [View alternatives](https://www.capterra.com/p/190305/Square-Payments-Processing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Square Virtual Terminal ## Showing most helpful reviews Showing 26-36 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SC Sandra C. Director Events Services Used the software for: 2+ years ### "Very happy with Square Virtual Terminal" July 20, 2021 5.0 My overall experience has been very pleasant. It is extremely user friendly and wide known. Consumers are also familiar with it, so it gives my business more legitimacy. Pros This software is extremely easy to use. It is also a product that is commonly used in many businesses. Therefore when I have new staff members on-site at our events, they are familiar with it and I don't have to train them. Cons Since I have changed card readers, my experience has improved. Sometimes I have connectivity issues, but I would blame that on internet connection than the product itself. Other than that, I highly recommend and don't have any major concerns or issues. Review Source LM Lauren M. Manager Medical Practice Used the software for: 6-12 months ### "Great Option during an uncertain time" July 7, 2020 5.0 The biggest hurdle we faced during the shutdown from COVID 19 was that we had lots of patients who were due to order contacts. This allowed us to limit physical interaction with our patients, while serving them in a timely manner. The detailed invoice was nice to send to patient to show payment and also to upload in our patients chart. Pros We started using this software when our business was partially shutdown due to COVID19. Working from home, it made it easy to correspond with patients who needed to order essential contacts and eyeglasses. I was able to take payment and send a detailed invoice for payment directly to the patient. Cons I can't say there was anything I found to be a con to using this software. The virtual terminal function worked very efficiently and the amount charged as credit card service fee was comparable to what we physically use at our office. Review Source AC Arthur C. Partner Law Practice Used the software for: 2+ years ### "Great product!" January 15, 2020 5.0 Great experience. I still wish that the fee that comes with using this product was lower than other vendors; however, this is still a good product for people to begin with. Pros I like the ease of being able to use the virtual terminal, especially since it speeds up the process of collecting payment. Cons It can be a little tricky to learn the ins and outs of the product; however, once you learn them, it's smooth sailing. Review Source VR Verified Reviewer small business owner Retail Used the software for: 2+ years ### "helpful for small businesess" June 14, 2021 5.0 Pros I like how easy and streamlined it is to work with Cons not a con but sometimes the fees can be higher Review Source JK Jessica K. OWNER Automotive Used the software for: Less than 6 months ### "A great product" July 20, 2021 5.0 I haven't encountered any major problems as yet, but will keep my eye open for the future. Pros I like that square terminals have lots of features. They are very easy to use and its a simple process to setup. Cons i like that the terminal you can buy out right, but the ongoing fees are still cheaper then most big banks but could be cheaper or they should have a cheaper rate for very small business. Review Source TL Tracy L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Would Recommend" October 9, 2020 5.0 I have enjoyed square. Easy set up. Keeps track of earnings for tax time. Pros Easy to implement and utilize right away. Good options for clients-easy to read screen and options for what customers sees. Cons Fees are a bit high, especially if you dont have the hardware. Reader is occasionally hard to use/swipe. Review Source CW Chelsea W. Owner Farming Used the software for: Less than 6 months ### "Lifesaver!" February 25, 2021 5.0 Pros The ability to have a payment processor that works with us as an industrial hemp/CBD business is the most important aspect of the software for us. Cons It was a bit complicated to get set up and established, and unlike a service like Paypal, there is a lag in transferal to our bank account. Review Source CM Christine M. Manager Retail Used the software for: 1-2 years ### "Square Rocks! " May 5, 2022 5.0 Pros It’s easy to use. It was already to set up too. Cons I never like paying transaction fees. But it’s comparable. Review Source RS Rachel S. Owner Arts and Crafts Used the software for: 6-12 months ### "Square reader, expensive for not a lot of features" January 21, 2020 2.0 I have switched to a new card reader software. Square did not seem worth it for the price, cost per swipe...etc. Pros The ease of use is great, but this is mostly due to not having many features. Cons The lack of features, cost and general lack of worth. Review Source DM Dani M. Chiropractic Assistant Medical Practice Used the software for: 6-12 months ### "Great for farmer's markets" September 20, 2021 5.0 Overall Square Virtual Terminal has been an amazing way for us to collect payments while we are out of the office at events Pros I love how easy it is to collect payments and keep track of patrons. Cons It took a little bit to figure out how to use, not entirely foolproof, but now it works great! Review Source KS KELLY S. self employed E-Learning Used the software for: 6-12 months ### "Makes getting paid easier when self-employed" May 23, 2021 5.0 Pros Easy to use, liked the features it has a lot as well. Cons I didn't care for the credit card fees for my clients but I understand why they exist. 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