--- title: "FindMyLost Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FindMyLost Software - reviews, pricing plans, popular comparisons to other Lost and Found products and more." source_url: "https://www.capterra.com/p/190311/FindMyLost/" page_type: "product" language: "en" --- # FindMyLost Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FindMyLost ## What is FindMyLost ? FindMyLost is the first digital platform for lost property management that allows companies, public transport services, airports, and other organizations to digitalize and centralize the entire lost and found process. Unlike traditional solutions or static databases, FindMyLost offers a seamless, user-friendly, and fully integrated white-label experience. The platform utilizes advanced image recognition technology and an AI-driven algorithm that supports multiple languages and synonyms, optimizing the lost item return rate. Passengers can directly view search results, reducing the staff’s workload and improving process efficiency. The patented technology ensures the legal validity of lost item images, preventing fraud and unauthorized claims. FindMyLost is the only platform offering comprehensive customer support, managing the entire recovery process, including global shipments and safe handling of dangerous goods.  ## What is FindMyLost used for? [Lost and Found](https://www.capterra.com/lost-and-found-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FindMyLost ?[Manage this product listing](https://www.g2.com/products/findmylost/claim_requests/new?auto=true) ## FindMyLost Overview Updated August 2026 AI summary FindMyLost offers businesses of all sizes a digital solution for managing lost and found operations, covering item categorization, claims handling, and inventory tracking. Its features include cross-database search, self-service portals, historical reporting, and image support, with additional options such as API access, customizable forms, real-time notifications, and multi-location management. Deployment spans cloud, desktop, and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FindMyLost 4.7 (6) VS. [4.7 (23)](https://www.capterra.com/p/177237/iLost-for-Business/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (6) Ease Of Use 4.7 (23) Value For Money 4.7 (6) Value For Money 4.5 (17) Customer Service 4.8 (6) Customer Service 4.9 (22) ## FindMyLost alternatives [5.0 (2)](https://www.capterra.com/p/173210/Lost-and-Found-Manager/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [Deliverback](https://www.capterra.com/p/10017735/Deliverback/) [5.0 (10)](https://www.capterra.com/p/10017735/Deliverback/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10017735/Deliverback/) [Traista - Lost and Found](https://www.capterra.com/p/10041717/Traista/) [5.0 (1)](https://www.capterra.com/p/10041717/Traista/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10041717/Traista/) [Lost Returns](https://www.capterra.com/p/219520/LostReturns/) [5.0 (1)](https://www.capterra.com/p/219520/LostReturns/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219520/LostReturns/) [View all alternatives](https://www.capterra.com/p/190311/FindMyLost/alternatives/) ## FAQs about FindMyLost Overview ### What company size and specific industries is FindMyLost built for? FindMyLost is designed for organizations that need a lost property service, especially hotels, cruise operators, train stations, and airports. It also targets municipalities and other public-sector organizations that are required by law to manage lost property. The product fits businesses and agencies serving large volumes of lost items. Features and Usability ### What are the key features of FindMyLost ? FindMyLost includes unclaimed items management, claims management, and inventory tracking for organizing found property and matching records. It also offers customizable forms, search and filter, image recognition, and cross-database search, plus alerts and notifications, secure data storage, reporting and statistics, and website integration for case handling and follow-up. Integrations ### Which third-party tools and platforms does FindMyLost integrate with? FindMyLost connects to 5 third-party platforms: cloud providers Amazon WorkSpaces, Google Cloud, and Microsoft Azure, plus Stripe for payments and iubenda for privacy compliance. These catalog integrations cover infrastructure, billing, and legal workflow needs. Getting Started and Support ### What training and onboarding options does FindMyLost offer? FindMyLost offers in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars provide scheduled instruction, videos offer visual walkthroughs, and documentation gives written reference material for self-paced review. Getting Started and Support ### What customer support options does FindMyLost offer? FindMyLost provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. With no reviewer feedback available on support experiences, user impressions of response speed, helpfulness, or common frustrations cannot be summarized here. ## Features Real-Time Notifications 4.5 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Reporting & Statistics 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Self Service Portal 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Unclaimed Items Management 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Management of unclaimed items found or reported Alerts/Notifications 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Built-In Database 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important A system that allows access to a database structure without relying on an external program FindMyLost 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Built-In Database: A system that allows access to a database structure without relying on an external program - Categorization/Grouping: Organize and group data or items based on various criteria - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Cross-Database Search: allows users to search and retrieve information from multiple databases simultaneously without switching them - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Fraud Detection: Identify and prevent suspicious activity - Historical Reporting: Information, data and reports that are being tracked over time - Image Recognition: Ability of software to identify an image among other data - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Photos/Images: Photos/Images - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Returns Management: Track and facilitate returns of products sold - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Unclaimed Items Management: Management of unclaimed items found or reported - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Profiles: Profiles of users providing basic information - Video Support: Supports various video file formats - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites --- Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 4.7 (6) Value for money 4.7 (6) 4.7 Based on 6 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ iubenda](https://www.capterra.com/p/156938/iubenda/)[ Amazon WorkSpaces](https://www.capterra.com/p/203828/Amazon-WorkSpaces/) ## Support, customer service and training options Customer Service 4.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (6) 4.8 Based on 6 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent VA Victor Alfonso D. Office employee Public Relations and Communications ### "Great Platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2025 My company relies on this platform for lost and found items, and I must say it’s helping us a lot in assisting people to recover their belongings. Pros This platform is excellent for those who have lost their belongings. The support is outstanding and very helpful. I know that if I lose my item, it can be shipped to me anywhere in the world. I highly recommend it. Cons I suggest that the platform be translated into more languages because I believe it can be a very useful tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP Dario P. CUOT-A Utilities ### "Ottima esperienza." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 21, 2025 Pros L'aspetto che si evidenzia maggiormente è la praticità d'utilizzo del prodotto, che risulta pratico e facile da usare. Cons Durante l'utilizzo del prodotto non ho rilevato aspetti negativi del prodotto che sono degni di evidenza. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AI antonino I. referente e legale rappresentante Consumer Services ### "ottimo servizio multilingu per archiviazione per oggetti smarriti/ritrovati" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 16, 2025 sistema multilingua per l'archiviazione e ricerca di oggetti smarriti. Facile da usare lato admin, ottima l'integrazione con servizio di spedizione a pagamento tramite DHL Pros è intuitivo e comodo lato admin, immediato e utile lato utente. Ottima l'integrazione con servizi spedizione e multilingue Cons sistema di ricerca per data di smarrimento. Sarebbe opportuno ampliare il range di ricerca in quanto l'utente non sempre sa quando ha smarrito l'oggetto Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Massimo M. Responsabile Real Estate ### "Semplicità" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 16, 2025 Nel complesso la nostra esperienza è positiva. Si consiglia di integrare l’offerta con pacchetti di logistica non esclusivamente finalizzati alle spedizioni Pros La semplicità di utilizzo della piattaforma e della sua disponibilità in tempi brevi Cons Difficoltà di adattamento alle nostre esigenze operative e di logistica Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DC Domenico C. IT GOVERNANCE Airlines/Aviation ### "Excellent Resolution to the problem of handling lost items" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2025 Excellent, with full satisfaction of customers claiming an item Pros Having put order and traceability into the lost and found process Cons Add access with other social tools besides facebook Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP matteo P. ingegnere Furniture ### "innovativa" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2025 mi sono occupato della configurazione iniziale e della definizione dei requisiti progettuali assieme alle funzioni operation Pros piattaforma a supporto di un processo condiviso di settore unica in italia. facilità uso e adattabilità Cons la piattaforma e la facilità di utilizzo. innovazione dello strumento possibilità lavoro da mobile. assitenza ai clienti Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.