# RefNow Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RefNow Software - reviews, pricing plans, popular comparisons to other Reference Check products and more. Source: https://www.capterra.com/p/190447/RefNow/pricing --- # RefNow Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RefNow ## What is RefNow? RefNow allows companies to make smarter, more informed recruitment decisions by providing online employment reference reports. Founded in 2019 from its London Headquarters and now operating globally to serve large organisations, startups, charities and schools. Created out of a frustration with the time consuming referencing process, RefNow's mission is to free up peoples time from referencing with a user friendly platform offering user/team management, custom questions, and ID checks. ## What is RefNow used for? [Reference Check](https://www.capterra.com/reference-check-software/) Overall rating Based on 468 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price £12.99 One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## RefNow alternatives Highest Rated [4.9 (49)](https://www.capterra.com/p/183558/Vitay/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (130)](https://www.capterra.com/p/141052/HR-Avatar-Pre-Employment-Tests/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.8 (18)](https://www.capterra.com/p/181402/Checkmate/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/190447/RefNow/alternatives/) ## Who uses RefNow? Based on Capterra reviews from the past 2 years Company size Based on 215 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 215 reviews Health & Medical 37% Health & Medical 37% Administrative 15% Education & Learning 10% Sales & Business Development 5% Others 34% Top industries Based on 215 reviews Hospital & Health Care 50% Health, Wellness and Fitness 24% Education Management 11% Child Day Care Services 8% Other 7% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reference Request Automation 4.7 (278) 71.22% of 278 reviewers that rated this feature as important or highly important It helps you automate reference requests, making the process faster and less stressful. Reviewers indicate it’s easy, efficient, and user-friendly, saving time and effort. Many highlight its simplicity, instant processing, and how it streamlines recruitment and documentation. Email/Online 4.7 (261) 70.88% of 261 reviewers that rated this feature as important or highly important RefNow offers seamless email and online communication, letting you access links, reset passwords, and manage references efficiently. Reviewers appreciate its speed, accessibility, and professionalism, saying it’s easy to use, confidential, and ensures smooth, timely information sharing. Mobile Access 4.7 (261) 65.90% of 261 reviewers that rated this feature as important or highly important With mobile access, you can use RefNow anytime, anywhere, on any device. Reviewers appreciate the convenience, flexibility, and ease of use, noting it works smoothly across devices and fits busy, on-the-go lifestyles. Many mention it is simple to navigate and practical. Reminders 4.7 (182) 62.64% of 182 reviewers that rated this feature as important or highly important With reminders, you stay on top of tasks and deadlines. Some reviewers find reminders effective for follow-up and reducing delays, while others feel frequent reminders can be annoying. Many say reminders help manage workloads and ensure timely completion of reference requests. Alerts/Notifications 4.6 (102) 66.67% of 102 reviewers that rated this feature as important or highly important It gives you timely alerts and notifications, keeping you updated on important events and progress. Users think notifications are prompt, reliable, and helpful for staying informed, with fast delivery and clear updates via email and SMS, making it easy to track status. Reporting/Analytics 4.5 (164) 61.59% of 164 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data RefNow 30 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities It gives you timely alerts and notifications, keeping you updated on important events and progress. Users think notifications are prompt, reliable, and helpful for staying informed, with fast delivery and clear updates via email and SMS, making it easy to track status. Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Researching and validating a person's criminal, educational, job or financial records Ability to request multiple references in the same batch Assign a qualitative score to a candidate Track and manage adherence to policies for any service, product, process, or supplier Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Reminders sent via email RefNow offers seamless email and online communication, letting you access links, reset passwords, and manage references efficiently. Reviewers appreciate its speed, accessibility, and professionalism, saying it’s easy to use, confidential, and ensures smooth, timely information sharing. Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service With mobile access, you can use RefNow anytime, anywhere, on any device. Reviewers appreciate the convenience, flexibility, and ease of use, noting it works smoothly across devices and fits busy, on-the-go lifestyles. Many mention it is simple to navigate and practical. Notifications that are delivered to users as soon as an event occurs Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers It helps you automate reference requests, making the process faster and less stressful. Reviewers indicate it’s easy, efficient, and user-friendly, saving time and effort. Many highlight its simplicity, instant processing, and how it streamlines recruitment and documentation. Log and store the source of contacts/leads With reminders, you stay on top of tasks and deadlines. Some reviewers find reminders effective for follow-up and reducing delays, while others feel frequent reminders can be annoying. Many say reminders help manage workloads and ensure timely completion of reference requests. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Create and manage surveys Repository of pre-built questionnaires that can be used as is Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Features 4.7 (468) 4.7 Based on 468 reviews ## Pricing Value for money 4.6 (381) Free Trial Free Version Basic £12.99 One Time Value for money 4.6 (381) 4.6 Based on 381 reviews ## Integrations [ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[ Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[ Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[ JobDiva](https://www.capterra.com/p/129831/JobDiva/)[ Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) ## Support, customer service and training options Customer Service 4.6 (397) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (397) 4.6 Based on 397 reviews ## User reviews Overall rating 4.7 Based on 468 reviews Filter by rating 5(356) 4(93) 3(18) 2(0) 1(1) Mentioned topic Sorted by most recent MF Marco F. Support worker Health, Wellness and Fitness ### "Learning Curve Security Information Management Questionnaire Design Email Reference Requests Form Completion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 Learning Curve Security Information Management Questionnaire Design Email Reference Requests Form Completion Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Tongai D. Children residential support worker Hospital & Health Care ### "Refnow magic" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 15, 2025 Very good software, desktop, laptop and mobile devices user friendly. It runs smoothly without any hiccups. Pros User friendly design and short straight to the point. Highly recommended even good for beginners. Superb. Cons Nothing at all this far, if they can reduce the number of referees needed. Though it’s good software as it is mobile user friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Mary D. K. Community Based Services Alternative Medicine ### "Attention To Details Matters" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 26, 2025 The required fields were easily understood. When an error was corrected the amended information was confirmed to be complete for the candidate. Correcting a mistake helped me to make note, and correct one other detail. Pros The professional references portion gives a thorough overview of qualities that employers would want to be informed about. Cons The detail of identifying your present job title was redundant. However, when a human resource employee needs to speak with a referenced person, this is a quick referent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Joseph M. Support worker Hospital & Health Care ### "Top Notch Referencing App " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 15, 2025 This is a revolutionary app easy to use and fast in sending references. It will make recruitment for staff quite easy and flawless Pros This is an easy to use app that has made filling for reference fast and convenient. Employers will be able to speed up their recruitment exercises while job seekers will be able to be screened faster Cons I honestly didn't find anything that I could say was least likeable. This up is unlike anything that I have used before Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HW Holly W. Self employment Fine Art ### "Current review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 13, 2025 A very quick and positive experience, didn’t feel confused once. Extremely easy to navigate and type my information in. Pros Very easy to use and follow for someone who struggles with technology. Liked how simple the layout was. Cons Doesn’t save all of my inputted data for one of my references. Also had a slight bit of trouble when I wanted to go back to a previous page. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Mbai Junior E. Management Food & Beverages ### "Clyde's RefNow Feedback " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2025 Brilliant. It was very easy to use and also very precise which i enjoyed very much. I will highly recommend it to a friend Pros Very direct, clear and precise. I like the questions asked and also the structure of it. I also like that it was done in stages Cons Nothing. I don't have anything least desirable about it. I genuinely enjoyed the service. It was done in segments which helped Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SO Samuel O. Healthcare assistant Hospital & Health Care ### "I enjoyed using RefNow" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 10, 2025 RefNow is a great product for its purpose. Easy to understand, easy to read and easy to navigate. Great overall Pros It is straightforward and pretty easy to understand and also easy to navigate different parts of the site. Cons The boxes to fill are a bit much. I had to input too many details repeatedly, I think after filling like date of birth, it shouldn’t ask me again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BG Brett G. Childcare Provider Child Day Care Services ### "Review! BG 6/7/2025" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 8, 2025 It was good! It was mostly easy to navigate and when I did enter an email wrong it understood and let me know. Overall great website. Pros Super easy to navigate the website. I was able to get all my references in, and they include an other section in the event that their options don't accurately describe your reference. Cons It did stop me at some points but that was usually only when I entered something wrong or not in the correct format. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Moradeyo Afolabi O. Facilities Team Lead Hospital & Health Care ### "Thumbs up guys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2025 Satisfactory as it is very simple to fill and straight forward. You can hardly make any mistakes while filling out the form Pros Pop messages which indicate if there is an error or not. This aids in filling out the form without error Cons Nothing that I can think of for now. RefNow is very straight forward and assist applicant in filling out accurately Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PC Paulinus C. Support Health, Wellness and Fitness ### "Good experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 29, 2025 Pros I love the part where I could frequently visit the website without much stress, user friendly and good platform Cons I didn’t experience any difficulties so far, user friendly and good platform so far , I will rate it good Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/190447/RefNow/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)