# RefNow Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RefNow the right Reference Check solution for you? Explore 468 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190447/RefNow/reviews --- RefNow 4.7 (468) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RefNow Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews IH Izzy H TutorChild Day Care Services, 51 - 200 employeesUsed the software for: Less than 6 months. “I appreciated the flexibility in the information required, which made the process straightforward and stress-free. While there were a couple of areas that could be improved—such as the option to better accommodate private or freelance references—the overall functionality and ease of use made it a great tool for managing reference requests.“ May 22, 2025 SF Salmanul F Commercial AdministrationConstruction, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Limited Customization: Some users may find that the system’s customization options for questionnaires or templates are somewhat restricted, limiting more specific inquiries.“ September 6, 2024 IA Ishmael A Healthcare AssistantHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months. “It made the process of requesting and providing references very smooth and efficient, saving time and reducing back-and-forth communication.“ May 16, 2025 IH Izzy H TutorChild Day Care Services, 51 - 200 employeesUsed the software for: Less than 6 months. “One minor drawback I noticed was that the system asked for a company name, which isn’t always relevant, especially in cases of private or freelance work.“ May 22, 2025 RU Rachel U bibnnAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “I worked closely with service users to understand their needs, offering emotional support, listening attentively to their concerns, and providing practical assistance with daily tasks.“ August 15, 2024 HA Haithem A ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Nothing much except the colours of the font and the delete button for deleting refreess is not easy to notice.“ May 21, 2025 MK Mary D. K Community Based ServicesAlternative Medicine, 51 - 200 employeesUsed the software for: I used a free trial. “The required fields were easily understood. When an error was corrected the amended information was confirmed to be complete for the candidate.“ August 26, 2025 BG Brett G Childcare ProviderChild Day Care Services, Self-employedUsed the software for: I used a free trial. “It did stop me at some points but that was usually only when I entered something wrong or not in the correct format.“ June 8, 2025 ## Showing most helpful reviews Showing 1-25 of 468 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ifiokobong I. Health Care Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Satisfactory Service " December 20, 2024 5.0 It was a great experience while using the app for the first time. Pros It makes verification very easy and less cumbersome. Cons I was difficult to find passport verification feature for other countries other than UK and Ireland Review Source JM Joseph M. Support worker Hospital & Health Care Used the software for: Less than 6 months ### "Top Notch Referencing App " June 15, 2025 4.0 This is a revolutionary app easy to use and fast in sending references. It will make recruitment for staff quite easy and flawless Pros This is an easy to use app that has made filling for reference fast and convenient. Employers will be able to speed up their recruitment exercises while job seekers will be able to be screened faster Cons I honestly didn't find anything that I could say was least likeable. This up is unlike anything that I have used before Review Source JS Jay S. Teacher Education Management Used the software for: I used a free trial ### "Average product" March 22, 2025 3.0 It was okay, but I would not recommend this Pros I found the step by step process easy to use and the questions easy to understand Cons The justification for unemployment gaps is difficult to understand Review Source PC Paulinus C. Support Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good experience " May 29, 2025 5.0 Pros I love the part where I could frequently visit the website without much stress, user friendly and good platform Cons I didn’t experience any difficulties so far, user friendly and good platform so far , I will rate it good Review Source GH Glen H. Regional Assistant Psychologist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very easy to use" May 15, 2025 5.0 Genuinely good though. Makes the whole process really easy and took like maybe 5 minutes. Pros Was really quick and simple to use. Easily guided through the stages and had no issues technically either. Cons Can't add any extra references where appropriate. Sometimes character references are needed beyond the requirements of 3 years work history cover. Review Source HW Holly W. Self employment Fine Art Used the software for: Less than 6 months ### "Current review" June 13, 2025 4.0 A very quick and positive experience, didn’t feel confused once. Extremely easy to navigate and type my information in. Pros Very easy to use and follow for someone who struggles with technology. Liked how simple the layout was. Cons Doesn’t save all of my inputted data for one of my references. Also had a slight bit of trouble when I wanted to go back to a previous page. Review Source TD Tongai D. Children residential support worker Hospital & Health Care Used the software for: I used a free trial ### "Refnow magic" November 15, 2025 4.0 Very good software, desktop, laptop and mobile devices user friendly. It runs smoothly without any hiccups. Pros User friendly design and short straight to the point. Highly recommended even good for beginners. Superb. Cons Nothing at all this far, if they can reduce the number of referees needed. Though it’s good software as it is mobile user friendly. Review Source AV Abey V. Senior Health, Wellness and Fitness Used the software for: I used a free trial ### "Easy and Mobile friendly" May 26, 2025 4.0 Pros It is easy to do referncing using ref now, and was mobile friendly , was easy to provide my reference details Cons was unable to correct referee name, options for email id corection is there but its better if there is an options for minor name correction as well Review Source EH Ethan H. Bank Kitchen Assistant Hospital & Health Care Used the software for: I used a free trial ### "4 star experience with RefNow" May 23, 2025 5.0 Overall, I found this experience with REFNOW to be a positive one. It allowed for to easily fill out my reference page. Pros The simplicity, I liked the fact that the process of filling in my references was so simple. Furthermore, I enjoyed how some aspect were filled out for me. Cons The email section was rather complicated, it stated I couldn’t use personal email addresses which was the only one I had in my reference. Review Source SEA Samuel Ebo A. Support worker Hospital & Health Care Used the software for: Less than 6 months ### "Good overall" May 29, 2025 5.0 Good work done. I enjoyed it. It was a learning curve. Not a bad experience at all. But next time, give room for additions. Pros It was easy to complete. I understand the questions as well. It was not a bad experience at all. I will recommend to people. Cons It was not flexible enough. But overall fine. This should have given the chance to make additions and explanations where necessary. Review Source DF Daisy F. RGN Hospital & Health Care Used the software for: 6-12 months ### "Capterra RefNow" February 4, 2025 5.0 Very easy to complete the form. The questions are straightforward, easy to understand and to complete. Pros The RefNow is easy to understand and complete. All the important information needed to ask about the applicant is in the form. Cons None. The reference form is very easy and quick to complete, the questions are straightforward. Review Source KO Kehinde O. CTO Semiconductors Used the software for: 1-2 years ### "Efficient and Easy-to-Use Recruitment Referencing Tool" February 25, 2025 5.0 My overall experience with RefNow has been positive. It is easy to use, highly effective, and streamlines the recruitment referencing process efficiently Pros RefNow provides the easiest and most efficient way to handle recruitment referencing. It streamlines the process, saving valuable time while ensuring accuracy and reliability Cons While RefNow is efficient, it could benefit from more customization options and a smoother user interface to enhance the overall experience Review Source JJ Joyce J. Care assistant Hospital & Health Care Used the software for: Less than 6 months ### "Pleasant and seamless" May 6, 2025 5.0 My experience was seamless, everything was straightforward I didn’t have a by difficulties whatsoever in navigating the forms Pros I like the fact that it was an easy process and I got reminders in case where I forgot about filling the forms. Cons There was nothing I disliked in about Refnow. I enjoyed the whole process as it was smooth and easy . It didn’t give me any difficulty Review Source TA Taiwo A. Doctor Hospital & Health Care Used the software for: Less than 6 months ### "review of reference" January 2, 2025 4.0 excellent and straight forward. easy to complete Pros straightforward and on point. not time consuming and very clear Cons nothing to write about. I have nothing to write Review Source WP Winner P. Carer Mental Health Care Used the software for: I used a free trial ### "Great Service " December 3, 2024 5.0 My overall experience was highly professional and I love it. Pros Simplicity and straightforward questions. Cons Nothing. Every thing is quite alright, no cons at all Review Source RM Raluca M. Support worker Health, Wellness and Fitness Used the software for: I used a free trial ### "Excellent service" October 24, 2024 5.0 Good, i cant think of anything that was not great, very easy to use. Pros The fact that they reffered me here, easy to use and reliable. Also they can verify your indentity if u wish so, just in case to make it more secure. Cons I cant say anything as there was nothing that i didnt like nor i could put as a least. Review Source IL Ijeoma L. Staff Nurse Health, Wellness and Fitness Used the software for: 1-2 years ### "Very easy app" September 19, 2024 5.0 I have used refnow to complete a reference for my house move but not aware it can be used for job referencing as well. this is a big time saver and very easy to use. highly recommend Pros It is very easy to use and solves the trouble of doing a reference. Recommend for all companies requiring referencing Cons Nothing, all perfect as I have had to use way harder method to provide a reference Review Source LG Lee G. Headteacher Education Management Used the software for: Less than 6 months ### "Quick and Easy" April 28, 2025 5.0 An easy to follow system which is efficient and automated which means more time to concentrate on other workload priorities. Pros Ref now is quick and easy to use. Timely reminders ensure that information is requested and followed through efficiently. Cons Nothing. The easy steps to follow meant that the system was efficient and easy to use and follow. The service was first class. Review Source DN Dragos N. Community Care Team Leader Hospital & Health Care Used the software for: I used a free trial ### "Excellent application " October 21, 2024 5.0 Good experience, i will do it again with plesure, is easy to fill up. Pros Easy to fill out, good application to complete. Cons Easy to fill out and quick. Good application. Review Source aC anne-marie C. Nurse Public Relations and Communications Used the software for: Less than 6 months ### "Easy to use and accessible " January 25, 2025 5.0 Easy to use Access was very easy to complete the RefNow form Pros It was very easy to use Great structure and flow made it easier to complete the form Cons Nothing very easy form to use therefore there was nothing negative about this platform Review Source MO Mabel O. Nurse Health, Wellness and Fitness Used the software for: Less than 6 months ### "Miss. " September 30, 2024 5.0 Good. It was useful and helpfull to have reminder Pros The reminder to complete references, it has help me keep on top Cons Nothing, it if was usefull. Thank you.. Review Source JA Julie A. Senior Care worker Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simple and fast " September 16, 2024 5.0 First time I have used it and it’s user friendly and seems very good Pros Quick and easy . Really pleased to find this in my inbox Cons Nothing .. there is nothing to dislike about it Review Source AMA Abiodun Michael A. Support worker Health, Wellness and Fitness Used the software for: Less than 6 months ### "Review of RefNow" September 12, 2024 5.0 I have enjoyed using the app and it is strongly recommended to employers Pros I have found the refnow app very easy to use Cons The fact that it is not complex which makes it very easy to use Review Source JMD Jeia Marie D. Staff Nurse Hospital & Health Care Used the software for: I used a free trial ### "Conveniency" September 18, 2024 5.0 AMAZINGLY GREAT. No problems encountered Pros It is very easy to use. Computer friendly Cons there's none. Every thing is easy to use Review Source TB Taofiq B. Steward and security Sports Used the software for: Less than 6 months ### "Easy access" March 28, 2025 4.0 Self explanatory, an illiterate can pretty much use this. Pros Easy to use, loads up and accessible to use. Cons Sometimes doesn’t save. I have to go back to my email sometimes to start all over. Review Source