--- title: "RefNow Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is RefNow the right Reference Check solution for you? Explore 472 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/190447/RefNow/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- RefNow 4.7 (472) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of RefNow Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews IH Izzy H TutorChild Day Care Services, 51 - 200 employeesUsed the software for: Less than 6 months. “I appreciated the flexibility in the information required, which made the process straightforward and stress-free. While there were a couple of areas that could be improved—such as the option to better accommodate private or freelance references—the overall functionality and ease of use made it a great tool for managing reference requests.“ May 22, 2025 IH Izzy H TutorChild Day Care Services, 51 - 200 employeesUsed the software for: Less than 6 months. “One minor drawback I noticed was that the system asked for a company name, which isn’t always relevant, especially in cases of private or freelance work.“ May 22, 2025 IA Ishmael A Healthcare AssistantHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months. “It made the process of requesting and providing references very smooth and efficient, saving time and reducing back-and-forth communication.“ May 16, 2025 HA Haithem A ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Nothing much except the colours of the font and the delete button for deleting refreess is not easy to notice.“ May 21, 2025 Hemandh P Project Quantity SurveyorConstruction, 501 - 1,000 employeesUsed the software for: Less than 6 months. “The platform was easy to use, the reference request process was straightforward, and the communication was clear throughout.“ July 8, 2026 JB Joel B Support workerHospital & Health Care, 51 - 200 employeesUsed the software for: I used a free trial. “It didn’t allow option for Gmail &yahoomail“ September 17, 2024 AO Ayobami O i dont knowAccounting, Self-employedUsed the software for: Less than 6 months. “I also appreciated receiving clear instructions and updates throughout the process.“ June 23, 2026 SF Salmanul F Commercial AdministrationConstruction, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Limited Customization: Some users may find that the system’s customization options for questionnaires or templates are somewhat restricted, limiting more specific inquiries.“ September 6, 2024 ## Showing most helpful reviews Showing 1-25 of 472 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Qazim A. Application Support & Implementation Information Technology and Services Used the software for: Less than 6 months ### "RefNow Review" July 18, 2023 5.0 It is a great experience in general, I was able to conclude my reference in the short possible time. Pros The reminder and follow up,Ease of use,Options in referencing. Cons I can't seem to find 'save and continue later' option. Review Source MJE Mbai Junior E. Management Food & Beverages Used the software for: I used a free trial ### "Clyde's RefNow Feedback " June 10, 2025 5.0 Brilliant. It was very easy to use and also very precise which i enjoyed very much. I will highly recommend it to a friend Pros Very direct, clear and precise. I like the questions asked and also the structure of it. I also like that it was done in stages Cons Nothing. I don't have anything least desirable about it. I genuinely enjoyed the service. It was done in segments which helped Review Source CMM Chidinma Marylene M. Healthcare assistant Hospital & Health Care Used the software for: I used a free trial ### "Efficient Reference Management with Room for Improvement" January 27, 2025 3.0 RefNow is an Ease of Use platform which simplifies the process of collecting references, saving time for both candidates and employers.but difficulty in deleting referees, as i have experienced. However, these issues are often resolved with support or guidance from the platform Pros What i like most is that, its easy to fill in referee details. Cons The facts that i cant delete the referee that i dont need anymore . Review Source BG Brett G. Childcare Provider Child Day Care Services Used the software for: I used a free trial ### "Review! BG 6/7/2025" June 8, 2025 5.0 It was good! It was mostly easy to navigate and when I did enter an email wrong it understood and let me know. Overall great website. Pros Super easy to navigate the website. I was able to get all my references in, and they include an other section in the event that their options don't accurately describe your reference. Cons It did stop me at some points but that was usually only when I entered something wrong or not in the correct format. Review Source OU Odinaka U. Support worker Hospital & Health Care Used the software for: I used a free trial ### "Top notch and incredibly " May 26, 2025 5.0 Easy amazing and beautiful and lovely I haven’t used this app before but it was my first experience and I loved it Pros Amazing I like it as I was filling the form so easy and perfect although sometimes it was frustrating but manageable hahaha Cons Easy filling up a form and the directions was 10/10 and feedback when someone responded to the reference that’s was so amazing Review Source MAO Moradeyo Afolabi O. Facilities Team Lead Hospital & Health Care Used the software for: Less than 6 months ### "Thumbs up guys" June 3, 2025 5.0 Satisfactory as it is very simple to fill and straight forward. You can hardly make any mistakes while filling out the form Pros Pop messages which indicate if there is an error or not. This aids in filling out the form without error Cons Nothing that I can think of for now. RefNow is very straight forward and assist applicant in filling out accurately Review Source JM Joseph M. Support worker Hospital & Health Care Used the software for: Less than 6 months ### "Top Notch Referencing App " June 15, 2025 4.0 This is a revolutionary app easy to use and fast in sending references. It will make recruitment for staff quite easy and flawless Pros This is an easy to use app that has made filling for reference fast and convenient. Employers will be able to speed up their recruitment exercises while job seekers will be able to be screened faster Cons I honestly didn't find anything that I could say was least likeable. This up is unlike anything that I have used before Review Source PC Paulinus C. Support Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good experience " May 29, 2025 5.0 Pros I love the part where I could frequently visit the website without much stress, user friendly and good platform Cons I didn’t experience any difficulties so far, user friendly and good platform so far , I will rate it good Review Source AA ADEJOKE A. Support worker Hospital & Health Care Used the software for: I used a free trial ### "IT WAS FANTASTIC" March 17, 2025 5.0 It was a Good experience. Not cumbersome. Am rating my experience an A Pros Very easy to navigate and straightforward requirements Cons I couldn't think of any at the moment because my experience was seamless Review Source DW Deborah W. Carer Hospital & Health Care Used the software for: Less than 6 months ### "A perfect site " May 16, 2025 5.0 100/100 it was pleasant to use and stressfree. Accurate site Pros It was a really smooth process. And straight foward to use i recommend them highly Cons Nothing at all. I was able to fill my references and submit without issues Review Source SO Samuel O. Healthcare assistant Hospital & Health Care Used the software for: Less than 6 months ### "I enjoyed using RefNow" June 10, 2025 4.0 RefNow is a great product for its purpose. Easy to understand, easy to read and easy to navigate. Great overall Pros It is straightforward and pretty easy to understand and also easy to navigate different parts of the site. Cons The boxes to fill are a bit much. I had to input too many details repeatedly, I think after filling like date of birth, it shouldn’t ask me again. Review Source EH Ethan H. Bank Kitchen Assistant Hospital & Health Care Used the software for: I used a free trial ### "4 star experience with RefNow" May 23, 2025 5.0 Overall, I found this experience with REFNOW to be a positive one. It allowed for to easily fill out my reference page. Pros The simplicity, I liked the fact that the process of filling in my references was so simple. Furthermore, I enjoyed how some aspect were filled out for me. Cons The email section was rather complicated, it stated I couldn’t use personal email addresses which was the only one I had in my reference. Review Source BA Babalola A. Care assistant Hospital & Health Care Used the software for: Less than 6 months ### "Best Reference app" February 26, 2025 5.0 It’s worth it , and makes recruitment fast Pros Fast and easy to read through instructions Cons It’s time effective and you can use it at your own pace Review Source HA Haithem A. Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great app very easy to use and navigate" May 21, 2025 5.0 Great experience. A Managed to add my refs very quicky and smoothly. I would definely be happy to use again Pros Very detailed and organized setup of webpage and very easy to navigate. Added what i needed to add in less than 5minutes! Brilliant Cons Nothing much except the colours of the font and the delete button for deleting refreess is not easy to notice. Review Source ZS Zuzanna S. Spa Therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy Quick and Wonderful" May 23, 2025 5.0 Signed all my documents quickly had to switch over to my laptop as was a little difficult with my phone but all in all very good Pros Quick and easy I enjoyed how it looked and was simple to use and confirm my identity I would defiantly use again Cons Nothing about it was to dislike though difficult to use on a phone . Very quick to use, easy to use I would recommend to others to use. Review Source OI Oluwafemi I. Accountant Accounting Used the software for: Less than 6 months ### "Great experience " February 10, 2025 5.0 Great experience highly satisfied with it Pros It’s easy and gives feedback on delivery Cons Nothing for now because I’m satisfied with it Review Source WS Wiktor S. Head Chef Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent all the time" February 24, 2025 5.0 Very Very Good, always when I deal wit RefNow it is so ease and accessible. Pros Quick access, availability, very caring customer service Cons Nothing really to complain, all simply good. Review Source iA islam A. Manager Telecommunications Used the software for: Less than 6 months ### "easy to use" March 3, 2025 5.0 I used refer now to add references as i part of job application Pros Easy to use, straight forward and not so complicated Cons easy ot use. straight forward , simple and not complex Review Source TA Taiwo A. Doctor Hospital & Health Care Used the software for: Less than 6 months ### "review of reference" January 2, 2025 4.0 excellent and straight forward. easy to complete Pros straightforward and on point. not time consuming and very clear Cons nothing to write about. I have nothing to write Review Source AM Aamir M. Surveyor Construction Used the software for: Less than 6 months ### "Excellent- user Friendly " April 8, 2025 5.0 Pros To the point , fast and quick and very user friendly Cons Quick - straight forward , no extra question Review Source ON Oxana N. General Manager Hospital & Health Care Used the software for: Less than 6 months ### "Good service" April 10, 2025 5.0 An easy and user-friendly system to follow. Pros Easy to complete. Straightforward questions. Cons Nothing noted. Everything is as it should be. Review Source aC anne-marie C. Nurse Public Relations and Communications Used the software for: Less than 6 months ### "Easy to use and accessible " January 25, 2025 5.0 Easy to use Access was very easy to complete the RefNow form Pros It was very easy to use Great structure and flow made it easier to complete the form Cons Nothing very easy form to use therefore there was nothing negative about this platform Review Source AP Arunkumar P. Director Animation Used the software for: I used a free trial ### "Quickest referencing " February 15, 2025 5.0 Pros Process was very quick and easy, felt authenticity. Cons I didn't really find any cons as of now, can you find after more use. Review Source WP Winner P. Carer Mental Health Care Used the software for: I used a free trial ### "Great Service " December 3, 2024 5.0 My overall experience was highly professional and I love it. Pros Simplicity and straightforward questions. Cons Nothing. Every thing is quite alright, no cons at all Review Source CN Clara N. Support worker Hospital & Health Care Used the software for: Less than 6 months ### "Reliable service" November 21, 2024 5.0 I must say it's very easy to use. The prompting is excellent as one could forget to attend to the emails. Overall, I love the accuracy and fastness. Pros I must say it's Accurate,Fast and reliable Cons Nothing really to be honest. Maybe the prompting, but it's all part if the quality service I guess. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.