# RefNow Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RefNow the right Reference Check solution for you? Explore 469 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190447/RefNow/reviews --- RefNow 4.7 (469) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of RefNow Ease of use 4.7 Customer Service 4.6 ## Pros and Cons in Reviews IH Izzy H TutorChild Day Care Services, 51 - 200 employeesUsed the software for: Less than 6 months. “I appreciated the flexibility in the information required, which made the process straightforward and stress-free. While there were a couple of areas that could be improved—such as the option to better accommodate private or freelance references—the overall functionality and ease of use made it a great tool for managing reference requests.“ May 22, 2025 SF Salmanul F Commercial AdministrationConstruction, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Limited Customization: Some users may find that the system’s customization options for questionnaires or templates are somewhat restricted, limiting more specific inquiries.“ September 6, 2024 RU Rachel U bibnnAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “I worked closely with service users to understand their needs, offering emotional support, listening attentively to their concerns, and providing practical assistance with daily tasks.“ August 15, 2024 IH Izzy H TutorChild Day Care Services, 51 - 200 employeesUsed the software for: Less than 6 months. “One minor drawback I noticed was that the system asked for a company name, which isn’t always relevant, especially in cases of private or freelance work.“ May 22, 2025 MK Mary D. K Community Based ServicesAlternative Medicine, 51 - 200 employeesUsed the software for: I used a free trial. “The required fields were easily understood. When an error was corrected the amended information was confirmed to be complete for the candidate.“ August 26, 2025 Kathy D Care WorkerHospital & Health Care, Self-employedUsed the software for: Less than 6 months. “If it is automated, there is the risk if someone is away the reference might sit in someone's in box.“ July 24, 2024 hg hayley g occupational therapistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Also, having regular reminders to the emails means, it was not forgot on my to do list - making me respond to the reference information much more quicker than I usually do.“ July 16, 2024 HA Haithem A ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Nothing much except the colours of the font and the delete button for deleting refreess is not easy to notice.“ May 21, 2025 ## Showing most helpful reviews Showing 1-25 of 469 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jennifer Y. Lunch time supervisor Education Management Used the software for: Less than 6 months ### "Smart & attractive website!" September 24, 2024 5.0 This is my first time using refnow and it was quick and easy to use, and input the required information. Pros The information boxes were set out clearly, with optional drop down boxes. Clean and attractive website. Cons n/a at this time as everything went smoothly. Review Source BG Brett G. Childcare Provider Child Day Care Services Used the software for: I used a free trial ### "Review! BG 6/7/2025" June 8, 2025 5.0 It was good! It was mostly easy to navigate and when I did enter an email wrong it understood and let me know. Overall great website. Pros Super easy to navigate the website. I was able to get all my references in, and they include an other section in the event that their options don't accurately describe your reference. Cons It did stop me at some points but that was usually only when I entered something wrong or not in the correct format. Review Source CMM Chidinma Marylene M. Healthcare assistant Hospital & Health Care Used the software for: I used a free trial ### "Efficient Reference Management with Room for Improvement" January 27, 2025 3.0 RefNow is an Ease of Use platform which simplifies the process of collecting references, saving time for both candidates and employers.but difficulty in deleting referees, as i have experienced. However, these issues are often resolved with support or guidance from the platform Pros What i like most is that, its easy to fill in referee details. Cons The facts that i cant delete the referee that i dont need anymore . Review Source OU Odinaka U. Support worker Hospital & Health Care Used the software for: I used a free trial ### "Top notch and incredibly " May 26, 2025 5.0 Easy amazing and beautiful and lovely I haven’t used this app before but it was my first experience and I loved it Pros Amazing I like it as I was filling the form so easy and perfect although sometimes it was frustrating but manageable hahaha Cons Easy filling up a form and the directions was 10/10 and feedback when someone responded to the reference that’s was so amazing Review Source MAO Moradeyo Afolabi O. Facilities Team Lead Hospital & Health Care Used the software for: Less than 6 months ### "Thumbs up guys" June 3, 2025 5.0 Satisfactory as it is very simple to fill and straight forward. You can hardly make any mistakes while filling out the form Pros Pop messages which indicate if there is an error or not. This aids in filling out the form without error Cons Nothing that I can think of for now. RefNow is very straight forward and assist applicant in filling out accurately Review Source AA ADEJOKE A. Support worker Hospital & Health Care Used the software for: I used a free trial ### "IT WAS FANTASTIC" March 17, 2025 5.0 It was a Good experience. Not cumbersome. Am rating my experience an A Pros Very easy to navigate and straightforward requirements Cons I couldn't think of any at the moment because my experience was seamless Review Source DW Deborah W. Carer Hospital & Health Care Used the software for: Less than 6 months ### "A perfect site " May 16, 2025 5.0 100/100 it was pleasant to use and stressfree. Accurate site Pros It was a really smooth process. And straight foward to use i recommend them highly Cons Nothing at all. I was able to fill my references and submit without issues Review Source JM Joseph M. Support worker Hospital & Health Care Used the software for: Less than 6 months ### "Top Notch Referencing App " June 15, 2025 4.0 This is a revolutionary app easy to use and fast in sending references. It will make recruitment for staff quite easy and flawless Pros This is an easy to use app that has made filling for reference fast and convenient. Employers will be able to speed up their recruitment exercises while job seekers will be able to be screened faster Cons I honestly didn't find anything that I could say was least likeable. This up is unlike anything that I have used before Review Source PC Paulinus C. Support Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good experience " May 29, 2025 5.0 Pros I love the part where I could frequently visit the website without much stress, user friendly and good platform Cons I didn’t experience any difficulties so far, user friendly and good platform so far , I will rate it good Review Source DF Daisy F. RGN Hospital & Health Care Used the software for: 6-12 months ### "Capterra RefNow" February 4, 2025 5.0 Very easy to complete the form. The questions are straightforward, easy to understand and to complete. Pros The RefNow is easy to understand and complete. All the important information needed to ask about the applicant is in the form. Cons None. The reference form is very easy and quick to complete, the questions are straightforward. Review Source OI Oluwafemi I. Accountant Accounting Used the software for: Less than 6 months ### "Great experience " February 10, 2025 5.0 Great experience highly satisfied with it Pros It’s easy and gives feedback on delivery Cons Nothing for now because I’m satisfied with it Review Source AV Abey V. Senior Health, Wellness and Fitness Used the software for: I used a free trial ### "Easy and Mobile friendly" May 26, 2025 4.0 Pros It is easy to do referncing using ref now, and was mobile friendly , was easy to provide my reference details Cons was unable to correct referee name, options for email id corection is there but its better if there is an options for minor name correction as well Review Source SEA Samuel Ebo A. Support worker Hospital & Health Care Used the software for: Less than 6 months ### "Good overall" May 29, 2025 5.0 Good work done. I enjoyed it. It was a learning curve. Not a bad experience at all. But next time, give room for additions. Pros It was easy to complete. I understand the questions as well. It was not a bad experience at all. I will recommend to people. Cons It was not flexible enough. But overall fine. This should have given the chance to make additions and explanations where necessary. Review Source LA Lilly-Mae A. Admin Music Used the software for: Less than 6 months ### "Really helpful " May 29, 2025 5.0 Ref Now made the reference process simple, fast, and reliable from start to finish. Great tool! Really easy Pros Shows employment gaps & helps navigate the site User-friendly design, fast turnaround times, and helpful support made the process effortless. Cons Limited customization options and occasional lag during busy times slightly slowed things down. Only issue Review Source HA Haithem A. Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great app very easy to use and navigate" May 21, 2025 5.0 Great experience. A Managed to add my refs very quicky and smoothly. I would definely be happy to use again Pros Very detailed and organized setup of webpage and very easy to navigate. Added what i needed to add in less than 5minutes! Brilliant Cons Nothing much except the colours of the font and the delete button for deleting refreess is not easy to notice. Review Source WP Winner P. Carer Mental Health Care Used the software for: I used a free trial ### "Great Service " December 3, 2024 5.0 My overall experience was highly professional and I love it. Pros Simplicity and straightforward questions. Cons Nothing. Every thing is quite alright, no cons at all Review Source TM Tahir M. Machine operator Construction Used the software for: I used a free trial ### "Nice website" February 1, 2025 5.0 It was good and very easy to use anyone can understand how to use even people who can speak and understand English Pros Easy to use and understandable and allow you to use copy and paste Cons That you can copy and paste details on the page Review Source LM Louise M. Process operations Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "Very good experience " November 27, 2024 5.0 Very good and easy to use, completed easily Pros Easy to use and filling details.. easy to follow the steps Cons I didn’t find any negatives of using RefNow Review Source GF Geoffrey F. Support worker Staffing and Recruiting Used the software for: I used a free trial ### "My reference " May 3, 2025 5.0 Great very easy-to-use and simple to complete Pros Very easy-to-use and hassle free highly recommend Cons Nothing very straight forward to use instead of writing to references Review Source LG Lovleen G. Business Development Manager Alternative Dispute Resolution Used the software for: I used a free trial ### "Business Development Manager" February 19, 2025 5.0 My experience is extremely excellent with ref now. Pros though a reference check I have came across refnow. Cons It was extremely to the point. It does not waste time. Review Source JH Jennifer H. Support care Mental Health Care Used the software for: I used a free trial ### "Verify my identity " October 4, 2024 5.0 My overall experience was amazing with ref now Pros It’s easy to use and not complicated in the slightest Cons I didn’t dislike anything about refnow it was really good and easy Review Source RM Raluca M. Support worker Health, Wellness and Fitness Used the software for: I used a free trial ### "Excellent service" October 24, 2024 5.0 Good, i cant think of anything that was not great, very easy to use. Pros The fact that they reffered me here, easy to use and reliable. Also they can verify your indentity if u wish so, just in case to make it more secure. Cons I cant say anything as there was nothing that i didnt like nor i could put as a least. Review Source SB Stefan B. Forman Electrical/Electronic Manufacturing Used the software for: I used a free trial ### "10 out of 10" February 7, 2025 5.0 My overall experience was fantastic / 10 out of 10! Pros What I like most about refnow is the very simple and clear format Cons The was not anything I didn’t like about refnow Review Source AK Anthonia K. HCA Hospital & Health Care Used the software for: Less than 6 months ### "Easiest verification so far" January 24, 2025 5.0 It has been easy and simple all the way and fast to fill and upload Pros Thorough is easy to fill and edit less stressful compared to some other i have used Cons The fact that i can upload easily without stress or rejection of my image due to size Review Source SW Sodiq W. Health care Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellence " February 18, 2025 5.0 I had no problem navigating the platform Pros User friendly interface and self explanatory. Cons I really didn’t find anything bad with the platform Review Source