# RefNow Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RefNow the right Reference Check solution for you? Explore 468 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/190447/RefNow/reviews --- RefNow 4.7 (468) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RefNow Ease of use 4.8 Customer Service 4.6 ## Pros and Cons in Reviews IH Izzy H TutorChild Day Care Services, 51 - 200 employeesUsed the software for: Less than 6 months. “I appreciated the flexibility in the information required, which made the process straightforward and stress-free. While there were a couple of areas that could be improved—such as the option to better accommodate private or freelance references—the overall functionality and ease of use made it a great tool for managing reference requests.“ May 22, 2025 SF Salmanul F Commercial AdministrationConstruction, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Limited Customization: Some users may find that the system’s customization options for questionnaires or templates are somewhat restricted, limiting more specific inquiries.“ September 6, 2024 RU Rachel U bibnnAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “I worked closely with service users to understand their needs, offering emotional support, listening attentively to their concerns, and providing practical assistance with daily tasks.“ August 15, 2024 IH Izzy H TutorChild Day Care Services, 51 - 200 employeesUsed the software for: Less than 6 months. “One minor drawback I noticed was that the system asked for a company name, which isn’t always relevant, especially in cases of private or freelance work.“ May 22, 2025 MK Mary D. K Community Based ServicesAlternative Medicine, 51 - 200 employeesUsed the software for: I used a free trial. “The required fields were easily understood. When an error was corrected the amended information was confirmed to be complete for the candidate.“ August 26, 2025 HA Haithem A ManagerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Nothing much except the colours of the font and the delete button for deleting refreess is not easy to notice.“ May 21, 2025 hg hayley g occupational therapistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Also, having regular reminders to the emails means, it was not forgot on my to do list - making me respond to the reference information much more quicker than I usually do.“ July 16, 2024 BG Brett G Childcare ProviderChild Day Care Services, Self-employedUsed the software for: I used a free trial. “It did stop me at some points but that was usually only when I entered something wrong or not in the correct format.“ June 8, 2025 ## Showing most helpful reviews Showing 1-25 of 468 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Qazim A. Application Support & Implementation Information Technology and Services Used the software for: Less than 6 months ### "RefNow Review" July 18, 2023 5.0 It is a great experience in general, I was able to conclude my reference in the short possible time. Pros The reminder and follow up,Ease of use,Options in referencing. Cons I can't seem to find 'save and continue later' option. Review Source MJE Mbai Junior E. Management Food & Beverages Used the software for: I used a free trial ### "Clyde's RefNow Feedback " June 10, 2025 5.0 Brilliant. It was very easy to use and also very precise which i enjoyed very much. I will highly recommend it to a friend Pros Very direct, clear and precise. I like the questions asked and also the structure of it. I also like that it was done in stages Cons Nothing. I don't have anything least desirable about it. I genuinely enjoyed the service. It was done in segments which helped Review Source JS Jay S. Teacher Education Management Used the software for: I used a free trial ### "Average product" March 22, 2025 3.0 It was okay, but I would not recommend this Pros I found the step by step process easy to use and the questions easy to understand Cons The justification for unemployment gaps is difficult to understand Review Source IH Izzy H. Tutor Child Day Care Services Used the software for: Less than 6 months ### "Efficient and User-Friendly Reference Platform" May 22, 2025 5.0 Overall, my experience with RefNow was very positive. The platform was user-friendly, efficient, and had a clean, intuitive design. I appreciated the flexibility in the information required, which made the process straightforward and stress-free. While there were a couple of areas that could be improved—such as the option to better accommodate private or freelance references—the overall functionality and ease of use made it a great tool for managing reference requests. Pros What I liked about RefNow was how easy it was to use. The platform allowed for flexibility in the information provided—for example, it didn’t require both a phone number and an email address, which made the process more convenient. I also appreciated the clean, simple design, which made navigation straightforward. Overall, it was quick and efficient to use. Cons One minor drawback I noticed was that the system asked for a company name, which isn’t always relevant, especially in cases of private or freelance work. It would be more inclusive if there were an option to indicate self-employment or private hire. Additionally, offering clearer guidance on how references are contacted or how the process works from the referee’s side could be helpful, particularly for those unfamiliar with the platform. Review Source BG Brett G. Childcare Provider Child Day Care Services Used the software for: I used a free trial ### "Review! BG 6/7/2025" June 8, 2025 5.0 It was good! It was mostly easy to navigate and when I did enter an email wrong it understood and let me know. Overall great website. Pros Super easy to navigate the website. I was able to get all my references in, and they include an other section in the event that their options don't accurately describe your reference. Cons It did stop me at some points but that was usually only when I entered something wrong or not in the correct format. Review Source OU Odinaka U. Support worker Hospital & Health Care Used the software for: I used a free trial ### "Top notch and incredibly " May 26, 2025 5.0 Easy amazing and beautiful and lovely I haven’t used this app before but it was my first experience and I loved it Pros Amazing I like it as I was filling the form so easy and perfect although sometimes it was frustrating but manageable hahaha Cons Easy filling up a form and the directions was 10/10 and feedback when someone responded to the reference that’s was so amazing Review Source AA ADEJOKE A. Support worker Hospital & Health Care Used the software for: I used a free trial ### "IT WAS FANTASTIC" March 17, 2025 5.0 It was a Good experience. Not cumbersome. Am rating my experience an A Pros Very easy to navigate and straightforward requirements Cons I couldn't think of any at the moment because my experience was seamless Review Source MAO Moradeyo Afolabi O. Facilities Team Lead Hospital & Health Care Used the software for: Less than 6 months ### "Thumbs up guys" June 3, 2025 5.0 Satisfactory as it is very simple to fill and straight forward. You can hardly make any mistakes while filling out the form Pros Pop messages which indicate if there is an error or not. This aids in filling out the form without error Cons Nothing that I can think of for now. RefNow is very straight forward and assist applicant in filling out accurately Review Source DW Deborah W. Carer Hospital & Health Care Used the software for: Less than 6 months ### "A perfect site " May 16, 2025 5.0 100/100 it was pleasant to use and stressfree. Accurate site Pros It was a really smooth process. And straight foward to use i recommend them highly Cons Nothing at all. I was able to fill my references and submit without issues Review Source JM Joseph M. Support worker Hospital & Health Care Used the software for: Less than 6 months ### "Top Notch Referencing App " June 15, 2025 4.0 This is a revolutionary app easy to use and fast in sending references. It will make recruitment for staff quite easy and flawless Pros This is an easy to use app that has made filling for reference fast and convenient. Employers will be able to speed up their recruitment exercises while job seekers will be able to be screened faster Cons I honestly didn't find anything that I could say was least likeable. This up is unlike anything that I have used before Review Source OI Oluwafemi I. Accountant Accounting Used the software for: Less than 6 months ### "Great experience " February 10, 2025 5.0 Great experience highly satisfied with it Pros It’s easy and gives feedback on delivery Cons Nothing for now because I’m satisfied with it Review Source bI babajide I. English teacher Education Management Used the software for: 6-12 months ### "Excellent tool" April 25, 2025 5.0 Excellent. I was able to enter the details of my referees in only a few minutes. Pros Intuitive interface Easy to navigate Clearly states what information is needed fully. Cons I can't think of anything that needs improving. I think it's a great platform. Very good Review Source NC Nyasha C. Nurse Mental Health Care Used the software for: I used a free trial ### "User Friendly Application" May 1, 2025 5.0 Great experience, was able to easily navigate the site without any issues. The system was flexible with easy to follow prompts Pros Simple and Straight forward. Reliable user friendly software. Cons The Choices/option list of titles of referee or relatioonship was not long. Provide an opportunity for the respondent to specify in own words the title Review Source EH Ethan H. Bank Kitchen Assistant Hospital & Health Care Used the software for: I used a free trial ### "4 star experience with RefNow" May 23, 2025 5.0 Overall, I found this experience with REFNOW to be a positive one. It allowed for to easily fill out my reference page. Pros The simplicity, I liked the fact that the process of filling in my references was so simple. Furthermore, I enjoyed how some aspect were filled out for me. Cons The email section was rather complicated, it stated I couldn’t use personal email addresses which was the only one I had in my reference. Review Source BA Babalola A. Care assistant Hospital & Health Care Used the software for: Less than 6 months ### "Best Reference app" February 26, 2025 5.0 It’s worth it , and makes recruitment fast Pros Fast and easy to read through instructions Cons It’s time effective and you can use it at your own pace Review Source WP Winner P. Carer Mental Health Care Used the software for: I used a free trial ### "Great Service " December 3, 2024 5.0 My overall experience was highly professional and I love it. Pros Simplicity and straightforward questions. Cons Nothing. Every thing is quite alright, no cons at all Review Source WS Wiktor S. Head Chef Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent all the time" February 24, 2025 5.0 Very Very Good, always when I deal wit RefNow it is so ease and accessible. Pros Quick access, availability, very caring customer service Cons Nothing really to complain, all simply good. Review Source CN Clara N. Support worker Hospital & Health Care Used the software for: Less than 6 months ### "Reliable service" November 21, 2024 5.0 I must say it's very easy to use. The prompting is excellent as one could forget to attend to the emails. Overall, I love the accuracy and fastness. Pros I must say it's Accurate,Fast and reliable Cons Nothing really to be honest. Maybe the prompting, but it's all part if the quality service I guess. Review Source ALO Azuka Linus O. Health Care Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Barchester review" February 13, 2025 5.0 Splendid, simple and easy to understand and use. Pros Simplicity and customer friendly. Quite easy to use. Cons None for now. It's quite easy to use and straight to the point. Review Source aC anne-marie C. Nurse Public Relations and Communications Used the software for: Less than 6 months ### "Easy to use and accessible " January 25, 2025 5.0 Easy to use Access was very easy to complete the RefNow form Pros It was very easy to use Great structure and flow made it easier to complete the form Cons Nothing very easy form to use therefore there was nothing negative about this platform Review Source RPD Ryan Paul D. Virtual Assistant Consumer Services Used the software for: I used a free trial ### "RefNow Reference checker" February 18, 2025 5.0 I would rate as a 4 out of 5. All good, great website/form needs only minimal "touches" but overall great experience. Pros Had a good color combination and very eye pleasing for a survey form. It looks more professional than most of the survey forms I had encountered in my life. Cons I would say that this is a good experience though. It is just that putting the cellphone number is confusing if your eyesight is not that good. Review Source LG Lovleen G. Business Development Manager Alternative Dispute Resolution Used the software for: I used a free trial ### "Business Development Manager" February 19, 2025 5.0 My experience is extremely excellent with ref now. Pros though a reference check I have came across refnow. Cons It was extremely to the point. It does not waste time. Review Source MB Matthew B. Relationship Manager Financial Services Used the software for: I used a free trial ### "REF NOW REVIEW" December 11, 2024 5.0 Very easy to use, the form filling took less than 5mins Pros So i see that it is a platform for confirming references, the simplicity it offers is very commendable Cons Nothing really, because i was able to reference a previous colleague without hassle Review Source ER Elizabeth R. Pet Welfare assessor Program Development Used the software for: I used a free trial ### "Positive feedback " March 11, 2025 5.0 Positive and easy to follow, my references were sent out straight away making my process quicker Pros It was consistent and easy to follow with straight forward steps Cons I’m self employed, would be better if that had a option Review Source MC Mike C. Instructor Graphic Design Used the software for: Less than 6 months ### "References " March 19, 2025 5.0 Good service that was really easy to follow Pros Easy to follow instructions and straight forward Cons Nothing it was very easy to navigate the form Review Source